Fisch-Bone Enterprises

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14814 Venture Dr, Farmers Branch, TX 75234 - Map & Directions

Sales: (214) 238-9176

Today 10:00am - 6:00pm
(Open Now)
show business hours
Sep 14, 2016
Initial response, then after i emailed twice i didnt get any other response .
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Aug 23, 2016
My experience with Scott and Keisa was outstanding. I am first time internet buyer and the experience was a breeze. They were extremely patient and accomodating with reapect to my requests. Can say enough about how great they were!! And my car is awesome
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Jul 27, 2016
They sold the car I wanted but we're very helpful in finding a few replacements. I haven't bought a car yet but when I go back this weekend, they'll be my first stop.
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Jul 2, 2016
Best experience ever!!!!
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Jun 30, 2016
I worked with personally with Sonny. He was very courteous and helpful. His vehicle inventory was priced very competitively but much of them were out of my personal purchasing level. Sonny was very low key/no pressure attitude. Regarding his inventory, the cars were clean inside and out. I did not purchase anything from Sonny but highly recommend shopping with him and his team.
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Apr 28, 2016
downcaddy
5
did'nt understand why i could get the 06 for 5 grand down but not the 2013 ats. I must say they are business minded group with the concern of making the customer happy.
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Mar 20, 2016
I had a great car buying experience at Fisch Bone! They had the EXACT car I was looking for, gave me a great deal on the trade, and were efficient and pleasant!! I would definitely do business with them again.
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Mar 12, 2016
Good
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Response from Fisch-Bone Enterprises:

Thank you John! We sincerely appreciate the 5 Star review!
Mar 6, 2016
Good guys. Very professional and polite.
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Response from Fisch-Bone Enterprises:

Thank you very much!!  We genuinely appreciate the compliment!

Regards,

The Fisch-Bone Staff
Mar 6, 2016
Great experience...Prompt, courteous and great inventory. Nice meeting Sonny and Tesa was great to work with.
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Response from Fisch-Bone Enterprises:

We sincerely appreciate the kind words Reg, and enjoyed working with you!  Enjoy your Tahoe!!
Thanks again,
The Fisch-Bone Staff
Jan 23, 2016
He contacted me then all of a sudden in middle of deal stopped ....very unprofessional.
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Response from Fisch-Bone Enterprises:

I'm not certain as to whom this review is referring to, but I can assure anyone reading this review that we would not stop correspondence with anyone without reason.  We're a business that takes pride in what we do, and how we do it.  Not maintaining contact with a client...whether they're past, or a potential future client isn't how we operate.  I make myself personally available to anyone who wants to contact me anytime 7 days a week.  I will respond, and apologize if this took place with you Sean.  

Respectfully,
Scott Fischer
Owner/Founder
469-450-9721 (personal cell)
Oct 6, 2015
One of the better deal dealers that I have come in contact with
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Response from Fisch-Bone Enterprises:

Thank you very much for the kind words!  We genuinely appreciate your opinion, and time taken to provide it!
Sep 10, 2015
Got an email shortly after request on Carguru saying car was already sold. Several days later received an email from another sales representative asking if I was still interested in the car. I replied twice but have never received an answer. The car still shows on Carguru and Fisch bone website.
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Response from Fisch-Bone Enterprises:

This is Scott Fischer, Owner of Fisch-Bone Motors. This individual's complaint is valid and I sincerely apologize for the miscommunication. If we did something wrong, I will publicly accept blame, and will always make things right whatever the case may be. If it's brought to my attention before it becomes a bad review, I will address it immediately. In this particular case we have canceled the software company (not sure I can say who, but feel I should...DEALER SOCKET). I have written them letters, emails and verbally told them to kill the software because it's not something that is effective,
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Jul 26, 2015
Very courteous and responded very quickly
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Response from Fisch-Bone Enterprises:

Thank you very much, we sincerely appreciate your kind words!  Our goal is to provide you with the best possible service, and respond to any inquiry as quickly as possible.  We are available 7 days a week, and outside of business hours via phone, live chat from our website and of course email.
Feb 21, 2015
I got the car I wanted. Matt was very helpful. Only thing they really didn't test drive car.So I did have a problem after I got it on the freeway. I called Matt right away he took the car back and Two days later is was ready to go. He was very up front about most things.
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Response from Fisch-Bone Enterprises:

We make it a point to address any and all issues before, during and after any sales transaction.  To eliminate any potential issues we will be offering Certified Pre-Owned programs on our vehicles which will include a 3 or 6 month warranty, and a completed 125 point inspection sheet showing everything that's been checked and tended to on our vehicles before they are offered for sale! We plan to kick this program off in August 2015.  Please inquire with questions, or check our website out for further details www.fbdallas.com
Jan 28, 2015
Nice to deal with. No games
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Response from Fisch-Bone Enterprises:

We are extremely happy for this feedback!  We certainly strive to be nice to deal with, and certainly don't play games!
Dec 13, 2014
Prompt and courteous.
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Response from Fisch-Bone Enterprises:

The kind words and positive review is very much appreciated!
Dec 10, 2014
Quick response time. Friendly service.
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Response from Fisch-Bone Enterprises:

Thank you! We appreciate the feedback!

Old Dealer Reviews

Nov 23, 2014
Friendly and willing to compromise
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Response from Fisch-Bone Enterprises:

If we have anyone that is/was unfriendly, I assure you they aren't currently employed with us!  Thank you for the feedback!
Sep 25, 2014
Top notch people and no haggle prices cut to the chase and give you the deal you looking for right from the start, thanks again Matt
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Aug 15, 2014
Very nice cars, and no pressure. Ended up buying elsewhere though - different make car with crazy low mileage.
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Response from Fisch-Bone Enterprises:

We understand we can't win the business from EVERY person, EVERY time. But, to receive a nice feedback anyway means a lot to us!  Thank you!
Jun 12, 2014
good
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Response from Fisch-Bone Enterprises:

Thank you for the feedback of being "GOOD"! We wished it was excellent, but sometimes every experience just isn't perfection.
May 28, 2014
My wife decided to hang on to her current 325ci but you guys provided quick and thorough options. I will use you again when I finally convince her that she needs a newer version. Impressive.
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Response from Fisch-Bone Enterprises:

Once again, we always want to earn your business, but if we don't we are thrilled that someone would take the time to leave us a nice review!  Thank you so very much!
Mar 1, 2014
A good experience
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Response from Fisch-Bone Enterprises:

Thank you!
Nov 4, 2013
excellent customer service
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Response from Fisch-Bone Enterprises:

That's our goal! Please let us know if we can do anything else to assist you!
Aug 6, 2013
Very friendly, tactful and accommodating. Car in excellent condition and presented very well.
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Jul 29, 2013
They responded quickly
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May 27, 2013
Dealer called next day... and the job was done..great job
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Response from Fisch-Bone Enterprises:

Thank you! We are very grateful for positive reviews!  We take pride in promptness, and realize how important it is to follow up with EVERY potential, and/or previous customer.  We are available 7 days a week including outside of business hours.  Live chat via SMS text is available from our website, and phone calls are taken as late as we're awake.  We have made a lot of updates to our website, and we have had nothing but positive feedback on the simplicity to navigate...and the information/presentation regarding our inventory, options to purchase, finance or lease.  www.fbdallas.com
Dec 6, 2012
they are not honest people to deal with....they burnt me on a vehicle an ownt stand behind there word...never deal with them again...
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Response from Fisch-Bone Enterprises:

My name is Scott Fischer, Owner of Fisch-Bone Enterprises (d.b.a. Fisch-Bone Motors)  As a teenager I remember being at an automotive repair shop with my Mom.  This particular time she was treated very poorly, and I remember that day clearly.  I literally told her that one day I would open up my own business, and make sure none of the customers would ever be treated like she was that day.  At the time, I obviously had no idea that I would one day own an Auto Dealership...or even a business for that matter.  However, I remember that day clearly and the memory has stuck with me over all these ye
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Mar 4, 2012
Purchased vehicle & drove it directly to Action Auto Collision to show it off to the owner, who is a very good friend & is the owner of several exotic vehicles. His top man greeted me first & immediately asked did I know about the long scratch on the passenger door. The owner/ friend came up & confirmed that there was an obvious scratch that someone had tried to buff out. My repurchase walk around in their not so well lit warehouse & 61 year old, not 20/20 vision, I overlooked the damage. When vehicle was brought outside, I didn't do another walk around. I just got behind the wheel with salesman & took her for a short drive. Approximately 45 minutes after purchase, I called the owner of Fischer-Bone Enterprises & informed him of the scratch & he told me that he personally purchased & inspected vehicle and the passenger door had no damage & if it did that I am the one who did it, basically calling me a liar & he was not willing to work out any form of compensation. The scratch had gotten in to the base coat of paint & I was stuck with the expense of painting entire door. The owner was obnoxious & rude, basically a "Dishonest Person". Prospective buyers should "AVOID FISCHER-BONE ENTERPRISES."
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Response from Fisch-Bone Enterprises:

My name is Scott Fischer, Owner of Fisch-Bone Enterprises. Typically when someone leaves a credible review that truly warrants saying something negative...it will have some sort of reasoning or substance as to why.  Customer service, integrity and offering quality vehicles described accurately is how we operate. Anyone in question can call me directly anytime to confirm this. I hope this anonymous negative statement doesn't have a negative impact. Thank you for further consideration  We certainly want to have an excellent review from everyone that deals with us, but in a perfect world EVERY cu
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