Findlay Honda

This dealer is awful! There salesman are grossly unprofessional, I asked one a couple questions about the car before buying it and he started complaining how "I don't trust him", "I think he doesn't know his job", "I keep insulting him", "I'm only 18 (which I'm not), so I clearly don't understand how car buying works). Then when I complain to the manager it takes days for me to get a response and he comes back saying "Well it's a learning experience for both of us". Oh well, they gave me a good deal on the car, that's what mattered most, so I made an appointment to go in and buy it. I email them the morning before I go in to confirm the availability - no reply. Drive an hour to get to them for my appointment, and what is this? They sold the car? And were so sorry they "forgot" to tell me. But it's okay that have hundredssssss of other cars I can look at. Later I go online, find another car, use their live chat to talk to a representative who would then email me the details - 5 days later, still nothing from them. This is truly an awful dealership

Prompt professional response. Car priced fairly. But, I found a local vehicle that met my needs. I would not hesitate to do future business with them.

Conscientious follow up

We came from out of town, only to find out that the car we were looking at had 57,000 miles instead of 5,700.