Fidelity Auto Center

Is this your dealership? Sign up for a dealer account

11880 SW Pacific Hwy
Tigard, OR 97223

Sales: (503) 470-3130

Today 9:00am - 9:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 14, 2017
Dalabill57091
Was rude and told me she was very busy and didn't have much time to be answering emails
Is this review helpful? Yes | No
Jun 6, 2017
contacted and got answers in a timely manner
0 of 1 people found this review helpful.
Is this helpful? Yes | No
May 13, 2017
Prompt.
Is this review helpful? Yes | No
Apr 25, 2017
I called twice . I was told they would call me back. Then asked for my e mail. No reply. I wanted to know what shape the vehicle was in. Would I be able to drive it 500 miles. If not I could haul it.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 22, 2017
Met w/ Sean - good guy - prepared and knowledgeable ... Met w/ sale mgr - all good. Professional and direct. Have not yet made up my mind yet but had a good first experience.
Is this review helpful? Yes | No
Jan 24, 2017
Texted me, after asked them only to email me. In the text, person introduced themself and asked how they could help, I responded (in a text) and never heard back from them. I sent two additional texts and never received another word.
5 of 7 people found this review helpful.
Is this helpful? Yes | No
Jan 15, 2017
Ed Bradley is the man you want to see! If he can't get what you need, it doesn't exist! As soon as this snow and ice clears up, I'll be headed that way.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 6, 2016
Very knowledgeable staff
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 2, 2016
Wow what a wonderful experience Libby was fantastic answered my call at 9:30 pm and set appointment for next morning. Libby was knowledgeable, friendly and great to work with. Tim the sales manager was more than reasonable and really took care of us. He was able to make sure our vehicle fit into our budget. We would purchase all of our vehicles through them. Fantastic dealership (Libby and Tim) are a credit to the industry. Highly, Highly recommend them!!
4 of 6 people found this review helpful.
Is this helpful? Yes | No
Oct 29, 2016
Very responsive.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 1, 2016
Doesn't listen to your wants, text after text trying the hard sell after you say no
3 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Fidelity Auto Center:

Steve,

My name is Michael and I am the internet manager here at Fidelity, I am not sure who you have been speaking with, but I would love the opportunity to make it up to you and get you all of the info that you need. And also speak in more detail, so that I can better train my team. Please call me at 503-718-6775.

Thank you,

Michael
Aug 16, 2016
Quick multiple responses from dealer. Would consider doing business
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Aug 16, 2016
still talking to them.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 18, 2016
I initially went to look at a used trailblazer they had advertised there. It wasn't the car for me. I am real apprehensive at dealerships, but I needed transportation, so we looked around for a while...but then I had to go, and said I would come back the next day...and I did.... The short of it is, they just wanted to help me do the best thing for me...that I was comfortable doing. I got a fantastic deal on a clean 2000 Durango they took in on trade. The price was a great deal, just over 5% on my loan...my credit union rep said they got you a great rate, they couldn't offer better than 8%! So I'll tell ya straight up...go see Tym Barker and his team. They will treat you like you want to be treated. Tell Tym that Chuck sent you. Really good people.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Jun 16, 2016
I was lied to just to get me in there even after I explained everything on the phone and asked them to get pre approval before making me drive the 40 mile one-way trip ..
5 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Fidelity Auto Center:

William,

Please give me a call at 503-718-6775, so that we can discuss further.

Thank you,

Michael
Jun 12, 2016
Excellent
2 of 3 people found this review helpful.
Is this helpful? Yes | No
May 31, 2016
Good but 2nd email from finance manager said my credit application had been approved.... Never submitted application
3 of 4 people found this review helpful.
Is this helpful? Yes | No
May 29, 2016
After driving two hours to them the vehical was not as they said. Check engine light was on, burnt out head light, gaint dent in bumper, out of alinement, and so on. They said we couldn't finance the vehical, I tod tgem I knew that and had cash, so then they wanted to know how much cash I had. SLIMMY car sales/ dealership.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Fidelity Auto Center:

Ken,

I would first like to apologize for any inconvenience this may have caused you. I would also like to offer up my phone number so that you may call me, so we can talk more on this issue, and see if I can make it up to you and also use your information to better train our team. My direct line is 503-718-6775.

Thank you,

Michael
Client Relations Manager
May 19, 2016
Fast response. Courteous
2 of 3 people found this review helpful.
Is this helpful? Yes | No
May 15, 2016
I called them about a jeep that I found online......I had someone go inspect it since it is 1200 miles away.........the inspector found several issues with it after the dealer told me over the phone that it was in great shape.
6 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Fidelity Auto Center:

Scott,

Thank you for your input, I will make sure to use your review to better train my internet team. If you have any other information that will help me with this please feel free to call me at 503-718-6775.

Thank you,

Michael
May 12, 2016
Had a great experience.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
May 4, 2016
Not interested in reconstructed titles, do your research! If price is considerably lower than other dealers for same type of vehicle, there is a good reason for it.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Fidelity Auto Center:

Jason, thank you for your input, I would like to let you know that 99% of our vehicles do have clean titles not salvage or reconstructed, the only vehicles that I have seen that come in with title issues are usually trade ins, and we usually sell those on our whole sale lot and disclose all of the information up front, If that was not your experience please contact me at 503-718-6775, so that I may find out more details, so that I may use your information as a training opportunity.

Again Thank you,

Michael
Apr 25, 2016
Very helpful staff.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 15, 2016
sabryna
Jesse, our salesman was very easy to work with and very personable.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 5, 2016
slow response
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Fidelity Auto Center:

Bill,

My name is Michael, and I am the Internet Director here at Fidelity Fleet and Finance. I would first like to apologize for the slow response, our goal is to contact the client within five minutes of receiving the inquiry. May I ask how long it was until you received a response, I would love to use this as a training opportunity so that we may continue to improve on our client relations. Also were all of your questions answered? Please feel free to contact me any time with any questions or suggestions that you may have at 503-718-6775.

Thank you,

Michael Cresswell
Mar 30, 2016
Had a great first time car buying experience with Bao and Tym! Very easy to talk with, treated me well, explained the process in detail. I would highly recommend stopping by.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 21, 2016
Returned call car sold
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 23, 2016
They were helpful and I test drove the car. I didn't move any farther into the process as I am still in the early stages. They were all very friendly and professional.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Read 4 old reviews
Jul 3, 2012
Vehicle was 40 miles away. Salesman asked me to be committed to the purchase before he would drive it to the sales lot near me. Priced HIGH KBB. Took vehicle to Toyota Dealer's Mechanic, found $2000 worth of maintenance that SHOULD be done, (shocks, flat spots on tires, needed 100,000 mile service; spark plugs REALLY needed to be changed, etc...) salesman said that he wouldn't go down on the price at all (even though it was high KBB), and that the dealer was trying to get my business; said he already serviced the vehicle and there was no flat spots on tires....tried to discredit Dealer... bad talk makes me walk.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 25, 2012
Drove to Portland (quite a distance for us) to look at a truck after discussing it with one of the salesmen on a Saturday morning. Got there a couple hours later and the truck wasn't there. We were told by one of the other salesmen that it had been sold the day before. Complete waste of time.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 24, 2012
I called and they said they had a certain vehicle. I drove there to see the specific vehicle and it had been gone long before I called. They said they would search for my criteria and call me back and never did.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 9, 2012
Never responed so i bought a 600rwhp mach 1 in hilton head sc
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Other Nearby Dealers

Carr Subaru - 547 listings

11635 SW Canyon Rd Beaverton, OR 97005

2 reviews
Dick Hannah Nissan - 273 listings

19505 SE McLoughlin Blvd Gladstone, OR 97027

6 reviews
Jim Fisher Volvo New & Used - 150 listings

2108 w. Burnside ST. Portland, OR 97205

2 reviews
Budget Auto Sales - 43 listings

18203 SE McLoughlin Blvd Milwaukie, OR 97267

6 reviews
Pioneer Auto Wholesale - 41 listings

500 W Clarendon St Gladstone, OR 97027

2 reviews
Affordable Motorz - 26 listings

18803 SE McLoughlin Blvd Milwaukie, OR 97267

3 reviews
DLR Nordic - 19 listings

3838 SW Barbur Blvd Portland, OR 97239

4 reviews
Longoria Motors - 17 listings

7330 SE Foster Rd Portland, OR 97206

1 review
Zwahlen Car Company - 15 listings

35 Nw 13th Ave Portland, OR 97209

8 reviews
Chuck Benton Automobiles - 14 listings

1704 SW Alder Portland, OR 97205

2 reviews
Genuine Motor Company - 12 listings

35 NW 13th Ave Portland, OR 97209

1 review
RobsRadRides - 11 listings

7460 SE 82nd Ave Portland, OR 97266

1 review
Portland Metro Auto Sales - 8 listings

2080 SE Oak Grove Blvd, K-1 Portland, OR 97267

3 reviews
Autobahn Motorcars LLC - 1 listing

9001 SW Canyon Road Portland, OR 97225

3 reviews
MJL Leasing

2693 Glen Haven Rd Lake Oswego, OR 97034

1 review

Popular Used Cars

Used Ford F-150
2,169 Great Deals out of 195,112 listings starting at $290
Used Ford F-250 Super Duty
324 Great Deals out of 44,694 listings starting at $1,450
Used Chevrolet Silverado 1500
1,916 Great Deals out of 183,083 listings starting at $1,495
Used Chevrolet Silverado 2500HD
298 Great Deals out of 28,514 listings starting at $1,500
Used Ram 1500
973 Great Deals out of 112,231 listings starting at $5,386
Used Ram 2500
129 Great Deals out of 29,083 listings starting at $7,490
Used Toyota Camry
1,214 Great Deals out of 84,823 listings starting at $750
Used Toyota Corolla
971 Great Deals out of 69,547 listings starting at $1,999
Used Honda Civic
855 Great Deals out of 85,306 listings starting at $500
Used Honda CR-V
982 Great Deals out of 57,192 listings starting at $1,000
Used Toyota RAV4
891 Great Deals out of 64,134 listings starting at $1,990
Used Honda Accord
1,029 Great Deals out of 68,841 listings starting at $1,000
Used Nissan Rogue
544 Great Deals out of 66,164 listings starting at $1,900
Used Nissan Altima
1,271 Great Deals out of 75,675 listings starting at $1,695
Used Ford Escape
1,366 Great Deals out of 84,721 listings starting at $995