Fenton Nissan of Knoxville

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4515 Clinton Hwy
Knoxville, TN 37912

Sales: (833) 368-5303

Service: (865) 687-6111

Today 9:00 AM - 8:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
This dealership (formerly Fenton Nissan of Knoxville) changed ownership on Jun 7, 2018. All below reviews pertain to Fenton Nissan of Knoxville.
Nov 20, 2016
Texted with a manager and made appointment to see car nest day at 3pm. Called to confirm twice. Got there, handed off to 3 people, finally was told car had been sold. Got home and found msg that they called that # as I was waiting in office. Tried to switch to a pricier one which i refused. Left. Got home and got a call, 'how can we make it right with you'? Can't. Never deal with them. Car still showing on website. Had been on lot 2 mos. Then sold as I was driving there? Don't think so!!!!
re: Fenton Nissan of Knoxville (previous dealership name)
23 people found this review helpful.
Nov 8, 2016
Brian the sales rep and finance guy knocked it out of the park on this one. Top notch customer care from beginning to end. Nice job, gentlemen!!!
re: Fenton Nissan of Knoxville (previous dealership name)
2 people found this review helpful.
Oct 23, 2016
Didn't purchase but very helpful
re: Fenton Nissan of Knoxville (previous dealership name)
1 people found this review helpful.
Oct 3, 2016
Setup a time to test drive the car, but when I got there they said that they didn't have it and tried to bait & switch. Never again
re: Fenton Nissan of Knoxville (previous dealership name)
16 people found this review helpful.
Response from Fenton Nissan of Knoxville (previous dealership):
I apolagize for whatever happened on this. Do you have the information of the vehicle you went in to look for id like to address this situation.  I woulf also like to offer you a check for $$100 for wasting your time if you can email me the info it would certainly help me manage my business. Philip.minor@fentonmotors.com
Sep 6, 2016
Failed to give me the information that the transmission needed to be rebuilt until I made the trip over to the dealership.
re: Fenton Nissan of Knoxville (previous dealership name)
14 people found this review helpful.
Aug 30, 2016
Dealer sent me an email.
re: Fenton Nissan of Knoxville (previous dealership name)
0 people found this review helpful.
Aug 21, 2016
Excellent follow up
re: Fenton Nissan of Knoxville (previous dealership name)
0 people found this review helpful.
Aug 13, 2016
I received a call, the lady was real nice and told me the vehicle was sold the day before she called.
re: Fenton Nissan of Knoxville (previous dealership name)
Aug 10, 2016
The sales department was outstanding. Shout out to Nash and Aaron. I did however, have issues at the end. Although they were corrected, it should have never happened. Love my car and got a really great price. Would have been a 5 star location and may be for someone else.
re: Fenton Nissan of Knoxville (previous dealership name)
3 people found this review helpful.
Aug 9, 2016
Dealer did not respond quickly. Did not buy.
re: Fenton Nissan of Knoxville (previous dealership name)
3 people found this review helpful.
Aug 8, 2016
Were willing to be flexible with the price and gave me more for my trade-in than anywhere else offered. Was an enjoyable experience.
re: Fenton Nissan of Knoxville (previous dealership name)
2 people found this review helpful.
Jul 17, 2016
A vehicle is being advertised they do not have. I waited a few days called again as it was still being advertised and they still did not have the advertised vehicle.
re: Fenton Nissan of Knoxville (previous dealership name)
9 people found this review helpful.
May 21, 2016
They responded quickly and heled me set up a visit in a timely manner.
re: Fenton Nissan of Knoxville (previous dealership name)
1 people found this review helpful.
Mar 4, 2016
I was told that the vehicle didn't meet their safety inspection, but I see the vehicle is still on the market. This seems a bit strange.
re: Fenton Nissan of Knoxville (previous dealership name)
8 people found this review helpful.
Feb 10, 2016
sugaradar
wanted Quattro-- dealer responded
re: Fenton Nissan of Knoxville (previous dealership name)
Jan 30, 2016
Salesman basically told me not to come unless I was ready to buy. Suggested that if I wanted to just look, I should come after hours! Needless to say, I didn't take up any more of their time.
re: Fenton Nissan of Knoxville (previous dealership name)
13 people found this review helpful.
Jan 14, 2016
Salesman told me the car was in great shape, but after a two hour drive to look at the car it had the console busted out. Also it was leaking antifreeze and transmission fluid.
re: Fenton Nissan of Knoxville (previous dealership name)
10 people found this review helpful.
Dec 15, 2015
very quick on emailing me back
re: Fenton Nissan of Knoxville (previous dealership name)
Oct 5, 2015
They didn't have the car, and then kept calling me about it. The salesman even argued with me about what my car was appraised for from a different dealership.
re: Fenton Nissan of Knoxville (previous dealership name)
10 people found this review helpful.
Sep 20, 2015
I receieved great email & text communication before driving 4 hours round trip to see the vehicle. However, it would have been nice to know about all the mechanical problems before making the trip. At the dealership we made an offer on the SUV. The salesman came back with $1000 more than we were willing to pay with all the repairs that needed to be made, so we left. The next day I opened my email to find the salesman had sent a couple emails to me after we left the dealership saying he didn't realize we were leaving and his GM said they could come down on the price. At this point, I'm not sure it's worth the gas and frustration to make the trip back to purchase the car. Their moto has something to do with saving customer time. That may be the case if you live near them but it hasn't been for us. Too bad, my daughter really wanted the SUV.
re: Fenton Nissan of Knoxville (previous dealership name)
9 people found this review helpful.
Jun 24, 2015
was helping my 21 year old daughter Rebecca finding a car the salesperson with brian and he was a super super nice guy everyone at the dealership that afternoon was very friendly the place was very clean and I will definitely Buy from Fenton car dealership again Thanks for taking care of my daughter Cindy
re: Fenton Nissan of Knoxville (previous dealership name)
Sep 8, 2014
good
re: Fenton Nissan of Knoxville (previous dealership name)
Sep 8, 2014
Car seemingly had issues with the clutch and transmission but no one offered to try to find a solution. So we left wondering if it was us or the car.
re: Fenton Nissan of Knoxville (previous dealership name)
2 people found this review helpful.

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