Felix Sabates Ford Lincoln

7601 South Blvd
Charlotte, NC 28273

Sales: (980) 613-4162

Service: (855) 349-6159

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2017 Ford Mustang EcoBoost Used Cars in Charlotte, NC 28273

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$2,853 BELOW
CarGurus IMV of $23,852

Price: $20,999

Mileage: 4,555

Location: Charlotte, NC 28273

Average time on market: 45 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Description: Used 2017 Ford Mustang EcoBoost for sale - $20,999, 4,555 miles
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2015 Jaguar XJ-Series AWD Used Cars in Charlotte, NC 28273

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CarGurus IMV of $50,329

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Mileage: 7,618

Location: Charlotte, NC 28273

Certified Pre-Owned: No Transmission: 8-Speed Automatic Description: Used 2015 Jaguar XJ-Series AWD for sale - $44,295, 7,618 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
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2015 Ford Mustang V6 Used Cars in Charlotte, NC 28273

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CarGurus IMV of $19,945

Price: $17,994

Mileage: 12,886

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Average time on market: 31 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Description: Used 2015 Ford Mustang V6 for sale - $17,994, 12,886 miles with Backup Camera
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2015 Chevrolet Silverado 1500 LTZ Crew Cab Used Cars in Charlotte, NC 28273

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CarGurus IMV of $36,290

Price: $33,535

Mileage: 29,604

Location: Charlotte, NC 28273

Average time on market: 46 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Ice Metallic Description: Used 2015 Chevrolet Silverado 1500 LTZ Crew Cab for sale - $33,535, 29,604 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Trailer Package, Remote Start, Tow Package
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2014 Dodge Grand Caravan SE Used Cars in Charlotte, NC 28273

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$2,696 BELOW
CarGurus IMV of $14,690

Price: $11,994

Mileage: 42,290

Location: Charlotte, NC 28273

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Brilliant Black Crystal Pearlcoat Description: Used 2014 Dodge Grand Caravan SE for sale - $11,994, 42,290 miles
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2015 Jeep Wrangler Unlimited Sahara Used Cars in Charlotte, NC 28273

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$3,200 BELOW
CarGurus IMV of $35,195

Price: $31,995

Mileage: 10,400

Location: Charlotte, NC 28273

Average time on market: 35 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Black Clearcoat Description: Used 2015 Jeep Wrangler Unlimited Sahara for sale - $31,995, 10,400 miles with Alloy Wheels
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2014 Lincoln MKZ V6 Used Cars in Charlotte, NC 28273

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CarGurus IMV of $21,139

Price: $18,565

Mileage: 33,912

Location: Charlotte, NC 28273

Average time on market: 40 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Ruby Red Metallic Tinted Clearcoat Description: Used 2014 Lincoln MKZ V6 for sale - $18,565, 33,912 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Trim Package, Alloy Wheels
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2014 Ford Fusion SE Used Cars in Charlotte, NC 28273

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$1,697 BELOW
CarGurus IMV of $13,952

Price: $12,255

Mileage: 54,006

Location: Charlotte, NC 28273

Average time on market: 42 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Oxford White Description: Used 2014 Ford Fusion SE for sale - $12,255, 54,006 miles with Aluminum Wheels
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2014 Ford Fusion SE Used Cars in Charlotte, NC 28273

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$1,452 BELOW
CarGurus IMV of $14,406

Price: $12,954

Mileage: 48,225

Location: Charlotte, NC 28273

Average time on market: 42 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: White Platinum Tri-coat Metallic Description: Used 2014 Ford Fusion SE for sale - $12,954, 48,225 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels
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2016 Honda Pilot EX-L AWD Used Cars in Charlotte, NC 28273

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CarGurus IMV of $33,372

Price: $31,991

Mileage: 31,509

Location: Charlotte, NC 28273

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Dark Cherry Pearl Description: Used 2016 Honda Pilot EX-L AWD for sale - $31,991, 31,509 miles with Leather Seats, Alloy Wheels, Sunroof/Moonroof
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2016 Ford Explorer Limited Used Cars in Charlotte, NC 28273

Good Deal
$1,653 BELOW
CarGurus IMV of $30,216

Price: $28,563

Mileage: 41,060

Location: Charlotte, NC 28273

Average time on market: 34 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2016 Ford Explorer Limited for sale - $28,563, 41,060 miles with Leather Seats, Aluminum Wheels, Remote Start, Navigation System
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2014 Ford Edge SE Used Cars in Charlotte, NC 28273

Good Deal
$1,160 BELOW
CarGurus IMV of $17,040

Price: $15,880

Mileage: 38,204

Location: Charlotte, NC 28273

Average time on market: 35 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2014 Ford Edge SE for sale - $15,880, 38,204 miles with Bluetooth, Aluminum Wheels, Convenience Package
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2013 Ford F-150 Lariat SuperCrew Used Cars in Charlotte, NC 28273

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$1,407 BELOW
CarGurus IMV of $30,850

Price: $29,443

Mileage: 41,010

Location: Charlotte, NC 28273

Average time on market: 28 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2013 Ford F-150 Lariat SuperCrew for sale - $29,443, 41,010 miles with Leather Seats, Power Package, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Tow Package, Lariat Package
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2012 Chevrolet Camaro 2LT Used Cars in Charlotte, NC 28273

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CarGurus IMV of $17,239

Price: $15,994

Mileage: 53,316

Location: Charlotte, NC 28273

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ashen Gray Metallic Description: Used 2012 Chevrolet Camaro 2LT for sale - $15,994, 53,316 miles with Sport Package, Bluetooth, Leather Seats, Alloy Wheels
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2016 Ford Fusion SE Used Cars in Charlotte, NC 28273

Good Deal
$1,188 BELOW
CarGurus IMV of $15,689

Price: $14,501

Mileage: 44,265

Location: Charlotte, NC 28273

Average time on market: 37 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Oxford White Description: Used 2016 Ford Fusion SE for sale - $14,501, 44,265 miles with Alloy Wheels, Technology Package
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 21, 2017
very helpful person contacted me, responded to my questions immediately, was not able to find truck i was looking for.
Is this review helpful? Yes | No
Nov 19, 2017
I went to this dealership due to the fact their listings on these vehicles were not only accurate (no surprise mark-ups), but also due to the fact they were consistently the lowest price in the Charlotte area on the CarGurus website. Initially, we could not come to an agreement on the sale of the 2017 Ford F-150 (trade-in value). Within a week, I sold my own vehicle and re-contacted the dealership. At that time, I decided to purchase the 2018 Ford F-150. When we got it home, it was so big, it would not fit in our garage. Fortunately for us, this dealership offers a 72-hour return policy and we returned the truck the next day. The dealership took the truck back without issue and we purchased a 2017 Ford Explorer (and it fits in the garage with no problem) that was on the lot. The first set of paperwork was voided and we simply started over with our search and purchase. The sales representative, Shane Harrison, was the best! Throughout the negotiations on the first truck and a week later with the second and (now) third vehicle, he was attentive to what we were looking for in terms of price and features, he was never pushy, and he allowed us plenty of time to look over numerous vehicles in the lot (along with their bottom-line price), and gave us plenty of time to be alone to discuss our options. The final selection was hassle-free and we decided on a 2017 Ford Explorer XLT (Navigation package and leather seating). The paperwork, in meeting with the Finance Manager, was also seamless and worry-free (on both transactions involving the return of the 2018 and purchase of the 2017 Explorer). I can only speak for myself when I say they have truly earned my business as a new customer and future customer moving forward with service and future car purchases. And if you plan to stop by for a visit, call ahead and make an appointment to work with Shane Harrison. He earned five-stars for his efforts too.
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Oct 25, 2017
Went there to look at car and on internet it had price of 9900 and when I got there it had a sticker on there of 13600 and I walked around and was not once asked for any help even tho multiple people were smoking. I even got my phone out to compare vin numbers to make sure it was same car and it was but no big deal there are plenty of car lots in Charlotte and I ended up somewhere else but it was not a good experience. Nice car at 9900 but not at 13600.
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Oct 16, 2017
Very responsive and cordial. I look forward to working with this dealership.
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Oct 8, 2017
GuruND1Q
Car was listed for 19k when I reached out with intrest they raised it to 21500?? Really a great way to do business... unreal
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Oct 2, 2017
GuruD9VTN
WOULD NOT RECOMMEND THIS DEALERSHIP! Bought this vehicle out of necessity. Was extremely disappointed. The staff was supposed to have the vehicle waiting on me when I made the 4 hour trip to buy it. When I arrived the sales manager I was supposed to speak with had gone home. Someone was out test driving the car and I had to wait on it to buy it. The paperwork process for me to just simply write them a check was horribly long and then I had to pay a ridiculous $799 dealer doc fee in addition to $209 DMV fee. So basically I paid this dealership $1000 to sell me a car. Then the car was so dirty I had to wait forever for them to detail it. I didn't get home until 2am the next morning. Extremely disappointed.
3 of 3 people found this review helpful.
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Sep 22, 2017
Great service!
1 of 1 people found this review helpful.
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Sep 22, 2017
Quick response and very knowledgeable. Many options also provided.
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Sep 21, 2017
Very professional! They worked with me. Im bery happy with the car
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Sep 15, 2017
The word 'professional' comes to mind. These guys were straight up helpful and sincere, unlike the Toyota dealer that shall not be named. The 'Toyota dealer that shall not be named' did the same old tricks that have been around since the '60s and '70s. Work out a price and then come back with the sales manager to work me over. That was it for me. I went to Felix Sabates Ford and knew the car I wanted. The price was fair so I couldn't beat them down. I bought the car and am very happy with my experience. Could I have gotten the car a little cheaper if I put in the time, probably. But it was a fair transaction and that's what I was looking for. No games. Thanks guys.
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Sep 15, 2017
vonvita
the dealership responded to me. They answered all my questions.
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Sep 12, 2017
Very professional and courteous. Easy to work with to achieve best price.
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Sep 10, 2017
I was told the night before that the car was in stock. I made an appointment for 1:00 the next day. At 12:45 I received a text asking me to confirm the appointment. I arrived at 1:00 and was told the car was no longer in stock and they wanted me to look at a differently equipped car.
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Sep 2, 2017
No problems.
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Aug 28, 2017
Yes they called me about 2013 F 450. I am going to get it today or tomorrow.
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Aug 14, 2017
Daynafrancessca1
They answered questions when I called but I had to call them back about more information I was never called back as promised!
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Jul 30, 2017
Great response time. Friendly sales staff
0 of 1 people found this review helpful.
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Jul 18, 2017
BlakDiamond
I was contacted in a timely fashion and honestly had the easiest and most joyful time buying a car. I was out in almost two hours and they drove my old car to my house. I couldn't ask for a better experience. AND I LOVE MY NEW CAR
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Jul 4, 2017
Their service was great. Loved the car and purchased it.
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Jun 18, 2017
Luther Lewis
Overall great experience with Juan. Showed me several mustang option and quotes. Really appreciate them getting back with me quickly and setting up an appointment.
1 of 1 people found this review helpful.
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Jun 16, 2017
Followed up promptly with requested info.Talked to sales manager on phone and he wouldn't give me a best price on the phone.Liked their vehicle but not driving over 3 hours on a Maybe.
1 of 1 people found this review helpful.
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Jun 1, 2017
GuruFR6T
They responded promptly and I would have followed through but I purchased another car.
1 of 1 people found this review helpful.
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May 31, 2017
dlenzley
This is a great dealer to purchase a car from. The customer support and follow-up is wonderful. It is refreshing to work with a dealer the has the customer in mind.
1 of 1 people found this review helpful.
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May 18, 2017
arthur1970
Fantastic service and experience, I wish dealers were as friendly within 5-boroughs. I will definitely recommend it and come back in the future. Thank you.
1 of 1 people found this review helpful.
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Apr 3, 2017
Dealer contacted me and we set up a appointment for 7:00 PM that evening. The dealer contacted me again around 4 and said the car was damaged in the service bay, and that it wold cost 500$ to fix. Why are they telling me how much its costs, are they expecting em to pay for this? I arrived precisely at 7:00, but the agent was not in the show room. I waited until 7:20, still no agent, so I left. I also felt that I was treated rudely by another staff remember when I first arrived. The were bad vibes about this place all around.
10 of 12 people found this review helpful.
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Mar 27, 2017
Wagoneer_2324
I flew in from out of town the salesman picked me up and had my car ready with the paperwork as we discussed very happy
2 of 2 people found this review helpful.
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Feb 11, 2017
Great dealer - very friendly and fast. In and out in under 2 hours! Frank Sevirus was outstanding and straight forward. Fair deal on their car and my trade in!
1 of 2 people found this review helpful.
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Oct 15, 2016
Service was excellent.
1 of 2 people found this review helpful.
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Sep 26, 2016
Great experience I will return in the future
1 of 1 people found this review helpful.
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Aug 23, 2016
Worst experience ever! Drove 3 hours to find out they would not move on the price. Communicated for several days and agrees that we both could move of pricing to make a deal, they lied! They knew for a week I was coming to see the car, several emails, phone calls, and pre credit application. With all of this they still didn't have the car clean! When we arrive the car is in the garage getting a rear light changed. All of this should have been taken care of before I arrived. Any professional dealership would have. On top of that the car had 2,000 more miles than advertised. They told me I would never find a car comparable to the one they had that was cpo for a lower price, they lied again. I found one cleaner with 14,000 less miles that is CPO for over $1,000 less than this dealership listed! I would recommend that no one ever visit this dealership! AVOID AT ALL COST!
16 of 17 people found this review helpful.
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Jul 25, 2016
great
2 of 3 people found this review helpful.
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Jul 6, 2016
Performance Ford is the best Ford dealership in my opinion around Charlotte bar none Great staff all around
1 of 1 people found this review helpful.
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Jul 6, 2016
The car advertised wasn't there yet it's still on your web site. Bait and switch, no doubt.
8 of 9 people found this review helpful.
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Jun 15, 2016
I really wish I could have secured this vehicle, unfortunately things didn't work out. This is a great dealership to deal with. If the opportunity presents itself I would return to purchase.
2 of 2 people found this review helpful.
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Jun 14, 2016
The staff was very courteous once I decided to buy the vehicle I wanted they went above and beyond to make sure I was pleased and the wait was very minimal.
1 of 1 people found this review helpful.
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May 9, 2016
First the sales person didn't have my appointment written down. Then he had another person help me after I sat for over 30 minutes waiting. Then it took them several days to reply to my requests via email. Then they jacked up their internet price in a quote. A got the same new vehicle for over $4,500 less at another Lincoln dealer.
7 of 7 people found this review helpful.
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Apr 29, 2016
Great experience
1 of 1 people found this review helpful.
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Apr 27, 2016
Great!
0 of 2 people found this review helpful.
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Apr 20, 2016
Very good follow-up!
1 of 1 people found this review helpful.
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Apr 12, 2016
Didn't purchase from here but recieved consistent communication
1 of 1 people found this review helpful.
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Apr 6, 2016
They emailed, called, & texted, but I was unble to meet with anyone d/t my schedule & location. I finally decided to wait a little while before purchasing anything.
2 of 3 people found this review helpful.
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Mar 6, 2016
a very courteous an professional experience with you.
1 of 2 people found this review helpful.
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Feb 27, 2016
good
1 of 3 people found this review helpful.
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Feb 25, 2016
First of all I requested not to be called, I clearly stated on the information form that the only reason I provided my number was because my request couldn't be processed without it. In the first email response I received the rep stated I just left you a voicemail....???? I responded to that email and again advised the rep not to call me, instead simply answer a few questions I have about the car via email. Well, I received 2 other emails which appeared to be a computer generated and I still don't have the answers to the 2 questions I asked.
2 of 3 people found this review helpful.
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Feb 22, 2016
I like this place
0 of 1 people found this review helpful.
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Feb 15, 2016
Prompt response, great customer service
0 of 1 people found this review helpful.
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Jan 28, 2016
Fast response, a pleasure to talk with and very helpful.
0 of 1 people found this review helpful.
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Jan 8, 2016
Excellent customer care
0 of 1 people found this review helpful.
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Jan 6, 2016
I spoke with an internet representative named Nicole before traveling the 3 1/2 hours to test drive the vehicle. I was able to negotiate a price with Nicole I was comfortable with over the phone so I did not waste my time driving so far. When I got there for my appt. Nicole was not there but I was introduced to a sales rep. After test driving the vehicle I had inquired about I asked to test drive another vehicle I saw on the lot and was interested in. After test driving the 2nd vehicle (which was listed on CarGurus.com for $28,400) I decided to see about negotiating on that vehicle. I had told the sales rep I was prepared to put down $12,500 cash on either vehicle and would be financing the rest. I also told the sales rep. that I needed my monthly payments not to exceed $310-$315 a month for 4 years. I had already done the math and with my down payment of $12,500 I knew I could come close to getting in this payment range with a little negotiation. The sales rep. stated he would have to go "talk to his manager". When he returned he stated that we were very close and that with my $12,500 down payment my monthly payments would be $527/month for 4 years. I'm not sure what his definition of close is, but this was $200 more a month than what I told him I could afford. When he went back to "talk to his manger" again I quickly ran the numbers through a loan calculator and found out that with my $12,500 down payment and payments of $527/month for 4 years this vehicle that was listed on CarGurus.com for $28,400 was going to cost me a whopping $36,500. I thought most people went to car dealerships hoping to negotiate a better price not have it raised on them by $8K. After several trips back to "talk to his manger", being told that their internet sales representative Nicole had no authority to make deals over the phone, being told that their internet price was the "best possible price" and that not everyone was eligible for it, and after wasting 4 hours of my life at this crazy place, I drove the 3 1/2 hours home and bought a vehicle from a local dealership that actually HONORED their internet price and at my request threw in the tax, title and license. (By the way, I ended up putting my $12,500 down at my local dealership and getting a vehicle I really liked with $280/month payments for 4 years...$30-$35 BELOW MY BUDGET) PERFORMANCE FORD LINCOLN IS MOST DEFINATELY NOT ON THE UP AND UP AND NOT WORTH YOUR TIME!!!!!!!!
7 of 7 people found this review helpful.
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Jan 5, 2016
Called once....didn't call back with a 'counter offer'.
2 of 2 people found this review helpful.
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Jan 3, 2016
Salesman Joe made contact, told him what I was looking for and either he quit that day or he's still searching. Typical bait and switch with their website pricing vs what they had listed on car gurus. So my brief experience with them is the cliched used car salesman character we have all grown to hate. I just love the car buying experience!
3 of 3 people found this review helpful.
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Jan 1, 2016
Great experience. Contacted me immediately and listened to me.
1 of 1 people found this review helpful.
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Dec 29, 2015
Nice folks. Informative but not pushing you.
1 of 1 people found this review helpful.
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Dec 26, 2015
Very good communication
1 of 1 people found this review helpful.
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Dec 25, 2015
Great response from these people maybe a little too much lol but very helpful
1 of 1 people found this review helpful.
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Dec 16, 2015
It was pleasant. They were friendly and I got a good deal. Things to know: 1. You will be there forever. They take a really long time getting the paperwork ready. Plans 2-3 hours min. 2. They will try to get you to buy Stainguard-ish treatment and exterior paint treatment for a ridiculous price. You can refuse it. 3. They have a document fee of $799, which I think is ludicrously high. Just keep it in mind when negotiating price. 4. They have some perks like free oil changes for three years, car wash, etc. Nice little extras if you live nearby. 5. They use the usual "I have to talk to my manager" and bringing in someone else for the "close". Typical dealer tactics. I feel like I got a good price so it's okay. You have to be willing to negotiate here. If you don't like to negotiate CarMax would be better for you. 6. If you are financing don't go by the first numbers they give you. The first % rate they tried to give me was 6.9%.Later they came back with 3.99% I went to the Sharonview Credit Union and got 2.99%. Highly recommend SFC. 7. They are a very high volume dealer and get a ton of cars going through there. Hold out for what you want.
1 of 1 people found this review helpful.
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Dec 15, 2015
Took them 5 days to contact me. Everyone else was next day responses.
3 of 3 people found this review helpful.
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Dec 14, 2015
Recieved superb treatment and would recommend them to others.
1 of 1 people found this review helpful.
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Dec 12, 2015
Terrible experience. Dealers battling each other for a sale and they tried to inflate the price not thinking I performed research on the vehicle. This place is filled with good guys and bad guys.
3 of 3 people found this review helpful.
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Dec 10, 2015
The service is good. The paper work to buy takes way too long, over 4 hrs
1 of 1 people found this review helpful.
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Dec 4, 2015
Experience was not good!!! I purchased a 2013 car and was told the tires were in good condition and my garage told me they were all dry rotted.I asked the dealer for help buying new tires and was told they would not help me. They also added a $3000.00 charge to my financial package that I was unaware of and will not remove it.
4 of 4 people found this review helpful.
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Dec 4, 2015
Never do business with this dealership. Horrible experience and lots of "untruths" told!
3 of 3 people found this review helpful.
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Dec 2, 2015
Found my dream car at this dealership. Staff was not knowledgeable of this vehicle however we knew what we were looking for and they had the best price so due to that they earned the business. Follow up is very lack luster and everyone blames everyone. If it were not for looking for a specific more rare car I would not have purchased through this group
3 of 3 people found this review helpful.
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Read 30 old reviews
Nov 19, 2015
The_Lawgiver
5
Quick contact and excellent follow-up.
1 of 1 people found this review helpful.
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Nov 5, 2015
Pricing was not as advertised. Terrible customer service and phone system/Technology didn't work. Never answered my responses. Don't shop here
3 of 3 people found this review helpful.
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Oct 29, 2015
Horrible - went all the way to the end - ready to drive to Charlotte from Gvl,. SC - and sold car underneath me! Horrible and unprofessional.
3 of 3 people found this review helpful.
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Oct 25, 2015
I bought my first Lincoln MKX from them...I my truck and the experience was awesome...I will continue to buy all my future Lincolns from here...
1 of 1 people found this review helpful.
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Oct 23, 2015
responded quickly with all the information I asked for. Good job overall!
1 of 1 people found this review helpful.
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Oct 22, 2015
Car was already sold by the time they responded.
3 of 3 people found this review helpful.
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Oct 18, 2015
Communication was poor. I asked several questions about equipment on the car and none were ever answered. They were courteous and friendly, but would not come down to a reasonable price. So,I bought an identical car, but brand new, elsewhere for less money.
2 of 2 people found this review helpful.
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Sep 22, 2015
Scheduled too many appointments at the same time. Gave car away before we could deal.
3 of 3 people found this review helpful.
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Sep 18, 2015
Sales and Finance Manager were great. Extremely understaffed. Poor systems in place for closing. Old technologies and a 5 hour process JUST for the paper signing (not including text drive, negotiations, etc)
1 of 1 people found this review helpful.
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Sep 16, 2015
Hard to deal with via email. High doc fees. Didn't seem to understand needs of out of state buyers
2 of 2 people found this review helpful.
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Sep 13, 2015
They put a lower price on the web to get more costumers and when you get there they says the vehicle is just sold
3 of 3 people found this review helpful.
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Response from Felix Sabates Ford Lincoln:

we apologize that the vehicle was sold but being the highest volume dealer in the area, our inventory sells very quickly. it is possible that if a customer delays coming in to see the vehicle that they are interested in that it will probably sell to another customer.
~Performance Ford Lincoln Team
Sep 5, 2015
Very responsive. Good follow up
1 of 1 people found this review helpful.
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Sep 2, 2015
Very attentive and professional.
2 of 2 people found this review helpful.
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Aug 3, 2015
Received a call back with in 10 minutes of requesting more information concerning a certain car. The lady on the phone let me know that the car was sold so it was no longer available. She asked if there was any other car I was interested in, when I replied no, she said she was sorry and to let them know if I saw anything else in the future. Very sweet, no hassle, will consider using them in the future.
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Aug 1, 2015
Car I wanted was not there, sold that morning. No attempt to follow up with me
1 of 1 people found this review helpful.
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Jun 4, 2015
The truck on the website was not there. And they offered nothing in return for me wasting my time coming down there. Best I got was a "oops sorry" I would go elsewhere if I were you
1 of 1 people found this review helpful.
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May 19, 2015
JimS1958
Jean was excellent to work with. Driving to Charlotte from Sanford for this deal was a little concerning. Jean was spot on with no surprises from the trade to the final transactions. Great job!
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May 11, 2015
Call me with in a hour.
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Feb 26, 2015
I had the truck picked out, and was going to get it on Saturday. I get a call on Friday that said they sent the truck to auction. I can't blame them in they sell the truck before I get there, but sending it to auction! Poor business practice and shows a severe lack of communication within the dealership. (I received a call to confirm my appointment 2 hours after the auction call) On a positive note less than 3 hours after I submitted my request for more information, I received a phone call. I can not recommend this dealership.
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Nov 10, 2014
New dealer in town and they worked hard to receive my business. I was treated with the utmost respect.
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Oct 22, 2014
After not getting much help on line form a women named Cammy. I called and spoke to a manager named Robby Prior who was very helpful and salvaged the deal for the truck I wanted. I bought it sight un seen and it was delivered to my office the next day. I will definitely give Robby a shot on my next vehicle purchase.
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Aug 27, 2014
Visited dealer to see car prior to them checking it out and detailing. Salsperson was very nice but knew little about the car other thani t was just traded in.. Test drove and told salesperson I would come back after they detailed the car and checked it out in the shop. I specifically told him DO NOT RUN MY CREDIT. i am paying Cash. He said no problem. the next morning I received a credit alert that my credit file had been acessed. they shopped my credit to 2 banks. I was Liid. I went straight to another dealer and purchased a similar car even thought theirs was 1,000 cheaper. I would neer do business with that company.
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Jul 27, 2014
They never contacted me about the car I was interested in purchasing. However, they did text me about my vehicle that I posted for sale on CarGurus.com. They stated that they were very interested in my Range Rover because they had a buyer. They also stated that they could give me close to my asking price if the car was in good condition. I took it by their dealership where they proceeded to offer me $8900 for my vehicle that I had listed for $14500. Very creative and deceptive scam.
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Jun 29, 2014
fine
Is this review helpful? Yes | No
Jun 2, 2014
Very responsive
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Mar 28, 2014
The dealership was great in customer service. However I was not very interested in the vehicles that were available.
Is this review helpful? Yes | No
Jan 4, 2014
Got one email, like an automated response.
Is this review helpful? Yes | No
Oct 3, 2013
rcapers
Priced too high
Is this review helpful? Yes | No
Sep 5, 2013
Dealer responded the next day. Great customer service, looking for another car that will met my needs.
Is this review helpful? Yes | No
Sep 2, 2011
My Internet inquiry revealed that the used Ford-Fusion was painted the color - Black. I will NOT own a black car. I do not have the time to wash the car three times per week, with monthly wax & detail. That is what a black car demands, if it to be appreciated. Further, I was contacted several times asking me why I was not seeking to buy their product. Read above. They then sought to put me in a new car, a 2011. NO. That is not what I indicated on-line. They want me to give them my money, more car than I can afford. No Sale. I'll not deal with either dealer in the future.
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