Felix Sabates Ford Lincoln

7601 South Blvd
Charlotte, NC 28273

Sales: (980) 272-5178

Service: (855) 349-6159

Today 9:00 AM - 8:30 PM
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https://static.cargurus.com/images/forsale/2018/06/16/14/51/2015_ford_f-150-pic-2919021871020020040-152x114.jpeg

2015 Ford F-150 XLT SuperCrew Used Cars in Charlotte, NC 28273

Good Deal
$2,561 BELOW
CarGurus IMV of $23,542

Price: $20,981

Mileage: 108,876

Location: Charlotte, NC 28273

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2015 Ford F-150 XLT SuperCrew for sale - $20,981, 108,876 miles with Backup Camera, Remote Start, Heat Package, XLT Package, Tow Package, Appearance Package
https://static.cargurus.com/images/forsale/2018/06/06/17/05/2018_ford_escape-pic-7699398806290565544-152x114.jpeg

2018 Ford Escape SE AWD Used Cars in Charlotte, NC 28273

Good Deal
$2,772 BELOW
CarGurus IMV of $25,022

Price: $22,250

Mileage: 6,065

Location: Charlotte, NC 28273

Average time on market: 43 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Blue Metallic Description: Used 2018 Ford Escape SE AWD for sale - $22,250, 6,065 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/06/08/13/52/2015_lincoln_navigator-pic-3004830058632713785-152x114.jpeg

2015 Lincoln Navigator 4WD Used Cars in Charlotte, NC 28273

Good Deal
$3,001 BELOW
CarGurus IMV of $39,501

Price: $36,500

Mileage: 46,441

Location: Charlotte, NC 28273

Average time on market: 39 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2015 Lincoln Navigator 4WD for sale - $36,500, 46,441 miles with Navigation System, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/09/16/32/2015_hyundai_santa_fe-pic-8371733189626406979-152x114.jpeg

2015 Hyundai Santa Fe Limited AWD Used Cars in Charlotte, NC 28273

Good Deal
$1,620 BELOW
CarGurus IMV of $22,320

Price: $20,700

Mileage: 78,209

Location: Charlotte, NC 28273

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Circuit Silver Description: Used 2015 Hyundai Santa Fe Limited AWD for sale - $20,700, 78,209 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Ultimate Package
https://static.cargurus.com/images/forsale/2018/06/08/13/52/2017_chevrolet_silverado_2500hd-pic-1174505511090553642-152x114.jpeg

2017 Chevrolet Silverado 2500HD High Country Crew Cab 4WD Used Cars in Charlotte, NC 28273

Good Deal
$2,730 BELOW
CarGurus IMV of $59,630

Price: $56,900

Mileage: 14,974

Location: Charlotte, NC 28273

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2017 Chevrolet Silverado 2500HD High Country Crew Cab 4WD for sale - $56,900, 14,974 miles with Trailer Package, Standard Suspension Package, Navigation System, 5th Wheel, Suspension Package
https://static.cargurus.com/images/forsale/2018/06/16/14/51/2018_dodge_charger-pic-9085395496634740771-152x114.jpeg

2018 Dodge Charger R/T RWD Used Cars in Charlotte, NC 28273

Good Deal
$1,740 BELOW
CarGurus IMV of $31,140

Price: $29,400

Mileage: 3,774

Location: Charlotte, NC 28273

Average time on market: 27 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Pitch Black Clearcoat Description: Used 2018 Dodge Charger R/T RWD for sale - $29,400, 3,774 miles with Navigation System, Bluetooth
https://static.cargurus.com/images/forsale/2018/06/19/13/09/2017_jeep_grand_cherokee-pic-1767807852645792492-152x114.jpeg

2017 Jeep Grand Cherokee SRT 4WD Used Cars in Charlotte, NC 28273

Good Deal
$3,327 BELOW
CarGurus IMV of $60,308

Price: $56,981

Mileage: 12,476

Location: Charlotte, NC 28273

Average time on market: 27 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Diamond Black Crystal Pearlcoat Description: Used 2017 Jeep Grand Cherokee SRT 4WD for sale - $56,981, 12,476 miles with Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/19/13/09/2011_ford_f-350_super_duty-pic-8736898370169897884-152x114.jpeg

2011 Ford F-350 Super Duty King Ranch Crew Cab LB 4WD Used Cars in Charlotte, NC 28273

Good Deal
$2,274 BELOW
CarGurus IMV of $31,225

Price: $28,951

Mileage: 157,168

Location: Charlotte, NC 28273

Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Vermillion Red Description: Used 2011 Ford F-350 Super Duty King Ranch Crew Cab LB 4WD for sale - $28,951, 157,168 miles with King Ranch Package, Leather Seats, Remote Start, Heat Package, Navigation System, Chrome Wheels
https://static.cargurus.com/images/forsale/2018/06/10/13/26/2018_toyota_tundra-pic-67394509055945390-152x114.jpeg

2018 Toyota Tundra Limited CrewMax 5.7L FFV 4WD Used Cars in Charlotte, NC 28273

Good Deal
$2,482 BELOW
CarGurus IMV of $46,477

Price: $43,995

Mileage: 1,505

Location: Charlotte, NC 28273

Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Super White Description: Used 2018 Toyota Tundra Limited CrewMax 5.7L FFV 4WD for sale - $43,995, 1,505 miles with LE Package, Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Limited Package, Off Road Package, TRD Package, Premium Package
https://static.cargurus.com/images/forsale/2018/06/08/13/52/2015_ford_c-max-pic-4506734589736949315-152x114.jpeg

2015 Ford C-Max SEL Energi Used Cars in Charlotte, NC 28273

Good Deal
$1,436 BELOW
CarGurus IMV of $15,435

Price: $13,999

Mileage: 30,781

Location: Charlotte, NC 28273

Average time on market: 32 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Magnetic Description: Used 2015 Ford C-Max SEL Energi for sale - $13,999, 30,781 miles with Premium Wheels
https://static.cargurus.com/images/forsale/2018/06/09/16/32/2015_infiniti_qx80-pic-8654762932193941069-152x114.jpeg

2015 INFINITI QX80 RWD Used Cars in Charlotte, NC 28273

Good Deal
$2,740 BELOW
CarGurus IMV of $43,340

Price: $40,600

Mileage: 49,227

Location: Charlotte, NC 28273

Average time on market: 37 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Majestic White Description: Used 2015 INFINITI QX80 RWD for sale - $40,600, 49,227 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Technology Package, Premium Wheels, Tow Package
https://static.cargurus.com/images/forsale/2018/06/08/13/52/2017_nissan_rogue-pic-4438554002729012579-152x114.jpeg

2017 Nissan Rogue SL FWD Used Cars in Charlotte, NC 28273

Good Deal
$1,190 BELOW
CarGurus IMV of $23,940

Price: $22,750

Mileage: 25,567

Location: Charlotte, NC 28273

Average time on market: 26 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Midnight Jade Description: Used 2017 Nissan Rogue SL FWD for sale - $22,750, 25,567 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Premium Package
https://static.cargurus.com/images/forsale/2018/06/13/16/15/2014_infiniti_qx80-pic-7417878921070738736-152x114.jpeg

2014 INFINITI QX80 AWD Used Cars in Charlotte, NC 28273

Good Deal
$1,824 BELOW
CarGurus IMV of $38,724

Price: $36,900

Mileage: 60,336

Location: Charlotte, NC 28273

Average time on market: 41 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Moonlight White Description: Used 2014 INFINITI QX80 AWD for sale - $36,900, 60,336 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/06/09/16/32/2015_chevrolet_tahoe-pic-1372076763121494598-152x114.jpeg

2015 Chevrolet Tahoe LTZ 4WD Used Cars in Charlotte, NC 28273

Good Deal
$1,590 BELOW
CarGurus IMV of $37,190

Price: $35,600

Mileage: 95,651

Location: Charlotte, NC 28273

Average time on market: 47 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Tungsten Metallic Description: Used 2015 Chevrolet Tahoe LTZ 4WD for sale - $35,600, 95,651 miles with Bluetooth, Memory Package, Navigation System, Suspension Package, Preferred Package
https://static.cargurus.com/images/forsale/2018/06/08/13/52/2015_buick_enclave-pic-2263494326787651845-152x114.jpeg

2015 Buick Enclave Leather FWD Used Cars in Charlotte, NC 28273

Good Deal
$1,109 BELOW
CarGurus IMV of $26,709

Price: $25,600

Mileage: 27,415

Location: Charlotte, NC 28273

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Crimson Red Tintcoat Description: Used 2015 Buick Enclave Leather FWD for sale - $25,600, 27,415 miles with Bluetooth, Leather Seats, Navigation System, Alloy Wheels
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Jun 11, 2018
Great experience! Dealership quoted me the price I was looking to spend and was great with trade in value. I would highly recommend this dealership to anyone looking to purchase a new Ford!
Jun 10, 2018
I have been to several dealers over the past few months. This was definitely the best experience and probably why I purchased here. Attentive without being overbearing. Financing was great. I didn't feel like I was being intimidated to purchasing anything that I didn't want to. Purchased the vehicle I was interested in and am happy. All in all, about 2.5 hours in the dealership, test drove, finance, purchased and drove home in my new car. Will definitely return here.
Jun 2, 2018
Worst experience going to a dealership ever. They were quick to setup an appointment with me and convinced me to make a 1 hr drive over because the salesperson said "I make that drive everyday". Well I did make the drive over there and the salesperson that met me was super unprepared and got the car that I was going to check out wrong and then he got up and disappeared for 5 mins. He came back and said "oops we sold the car and didn't tell you". Thanks for wasting my time
1 people found this review helpful.
May 19, 2018
Looking for great deal on a newly used Toyota trade-in but it was more truck than I needed. There were no 0% financing options and no deep discounts. I got 4 hits on my credit report for Ford trying to get a “deal” with my excellent credit rating. There was damage to the vehicle they promised to fix later and mentioned I could order a part thru Toyota. After all add-ons in financing sadly walked out. I just have a hard time with Fords marketing/selling model. I want to know cost up front not at the end.
May 17, 2018
Amazing place to buy a car from! Absolutely love the atmosphere and how helpful and caring Ray and Frank were throughout the entire buying process. Walked with a 2015 Scion and I'm completely in love with it and so grateful for all their help. I'll be recommending this place to all my friends looking to buy a car. Thank you so much for everything!
May 10, 2018
GuruYF65L
Very slow responding the first time. I never received a response after answering a few questions. Could use some tips from other businesses.
May 4, 2018
Quick contact, supplied requested information.
Apr 7, 2018
GuruYY66V
I purchased the car from them. Salesman Shea White is excellent. He was very responsive to phone calls and e-mails and he picked me up at the airport. Shea spent significant amount of time with me explaining the car and assisting me in setting it up. Both the dealership and Shea have followed up multiple times.
Mar 26, 2018
Mrussell0625
Only responded with an automated email. I sent a message asking for additional info and never received a response.
Mar 18, 2018
Felix Sabates Ford did a great job. Jean was the salesman I dealt with and he was a great guy. I would recommend this dealer to anyone. I bought a truck from them and was pleased with how the buying process went.
Mar 18, 2018
GuruYHXZ4
Very good experience but they have very high fees.
Mar 15, 2018
Great service love the car
Mar 14, 2018
Immediate response from Shannon. Shannon was knowledgeable and eager to assist. It was truly a pleasure and delight to converse with her.
Feb 16, 2018
Great
Feb 13, 2018
Was exactly what we wanted color interior and mileage! Plus dealership was open on Sunday for us to make deal since we were 100 miles away. Highly recommended.
Feb 6, 2018
Unlikely to use this dealership again. Salesman did not seem too interested in helping me in timely matter after sale and didn't seem interested in working with me much on final deal. Had to push to get spare key as they sold car with single key (didn't know this until after buying car). Bought from other dealer recently and general atmosphere much more customer service focused. Overall atmosphere of this dealership was cold.
1 people found this review helpful.
Jan 22, 2018
Guru51CGG
Quickly and very informative about car.
Jan 5, 2018
Beautiful showroom. Largest dealership I have ever been in. Very large selection of vehicles. Vehicule shown in carsguru was red turned out to be white. I like the white. They were pretty aggressive in their sales tactics. Unlike the dealer I was used to. Mad at myself for letting my wants supersede my needs. I love the vehicle. I believe it will serve us well. Everyone at the dealership was nice and worked hard not let me leave without the vehicle I came in to see. All in all everything was just fine.
Dec 27, 2017
Very nice car
0 people found this review helpful.
Dec 26, 2017
Buying from here was great.. Done everything by phone.. completed paper work. Was on my way within an hr.
Dec 19, 2017
I dealt with Erica. She was awesome and provided everything I asked for.
1 people found this review helpful.
Dec 13, 2017
Very easy to work. I recommend Juan to buy a car from. He was extremely helpful.
1 people found this review helpful.
Nov 29, 2017
dwilliams131
Prompt reply. I just haven't followed up due to business travel and sickness
0 people found this review helpful.
Nov 21, 2017
very helpful person contacted me, responded to my questions immediately, was not able to find truck i was looking for.
Nov 19, 2017
I went to this dealership due to the fact their listings on these vehicles were not only accurate (no surprise mark-ups), but also due to the fact they were consistently the lowest price in the Charlotte area on the CarGurus website. Initially, we could not come to an agreement on the sale of the 2017 Ford F-150 (trade-in value). Within a week, I sold my own vehicle and re-contacted the dealership. At that time, I decided to purchase the 2018 Ford F-150. When we got it home, it was so big, it would not fit in our garage. Fortunately for us, this dealership offers a 72-hour return policy and we returned the truck the next day. The dealership took the truck back without issue and we purchased a 2017 Ford Explorer (and it fits in the garage with no problem) that was on the lot. The first set of paperwork was voided and we simply started over with our search and purchase. The sales representative, Shane Harrison, was the best! Throughout the negotiations on the first truck and a week later with the second and (now) third vehicle, he was attentive to what we were looking for in terms of price and features, he was never pushy, and he allowed us plenty of time to look over numerous vehicles in the lot (along with their bottom-line price), and gave us plenty of time to be alone to discuss our options. The final selection was hassle-free and we decided on a 2017 Ford Explorer XLT (Navigation package and leather seating). The paperwork, in meeting with the Finance Manager, was also seamless and worry-free (on both transactions involving the return of the 2018 and purchase of the 2017 Explorer). I can only speak for myself when I say they have truly earned my business as a new customer and future customer moving forward with service and future car purchases. And if you plan to stop by for a visit, call ahead and make an appointment to work with Shane Harrison. He earned five-stars for his efforts too.
1 people found this review helpful.
Oct 25, 2017
Went there to look at car and on internet it had price of 9900 and when I got there it had a sticker on there of 13600 and I walked around and was not once asked for any help even tho multiple people were smoking. I even got my phone out to compare vin numbers to make sure it was same car and it was but no big deal there are plenty of car lots in Charlotte and I ended up somewhere else but it was not a good experience. Nice car at 9900 but not at 13600.
2 people found this review helpful.
Oct 16, 2017
Very responsive and cordial. I look forward to working with this dealership.
Oct 8, 2017
GuruND1Q
Car was listed for 19k when I reached out with intrest they raised it to 21500?? Really a great way to do business... unreal
Oct 2, 2017
GuruD9VTN
WOULD NOT RECOMMEND THIS DEALERSHIP! Bought this vehicle out of necessity. Was extremely disappointed. The staff was supposed to have the vehicle waiting on me when I made the 4 hour trip to buy it. When I arrived the sales manager I was supposed to speak with had gone home. Someone was out test driving the car and I had to wait on it to buy it. The paperwork process for me to just simply write them a check was horribly long and then I had to pay a ridiculous $799 dealer doc fee in addition to $209 DMV fee. So basically I paid this dealership $1000 to sell me a car. Then the car was so dirty I had to wait forever for them to detail it. I didn't get home until 2am the next morning. Extremely disappointed.
10 people found this review helpful.
Sep 22, 2017
Great service!
1 people found this review helpful.
Sep 22, 2017
Quick response and very knowledgeable. Many options also provided.
Sep 21, 2017
Very professional! They worked with me. Im bery happy with the car
Sep 15, 2017
The word 'professional' comes to mind. These guys were straight up helpful and sincere, unlike the Toyota dealer that shall not be named. The 'Toyota dealer that shall not be named' did the same old tricks that have been around since the '60s and '70s. Work out a price and then come back with the sales manager to work me over. That was it for me. I went to Felix Sabates Ford and knew the car I wanted. The price was fair so I couldn't beat them down. I bought the car and am very happy with my experience. Could I have gotten the car a little cheaper if I put in the time, probably. But it was a fair transaction and that's what I was looking for. No games. Thanks guys.
Sep 15, 2017
vonvita
the dealership responded to me. They answered all my questions.
Sep 12, 2017
Very professional and courteous. Easy to work with to achieve best price.
Sep 10, 2017
I was told the night before that the car was in stock. I made an appointment for 1:00 the next day. At 12:45 I received a text asking me to confirm the appointment. I arrived at 1:00 and was told the car was no longer in stock and they wanted me to look at a differently equipped car.
1 people found this review helpful.
Sep 2, 2017
No problems.
Aug 28, 2017
Yes they called me about 2013 F 450. I am going to get it today or tomorrow.
Aug 14, 2017
Daynafrancessca1
They answered questions when I called but I had to call them back about more information I was never called back as promised!
Jul 30, 2017
Great response time. Friendly sales staff
0 people found this review helpful.
Jul 18, 2017
BlakDiamond
I was contacted in a timely fashion and honestly had the easiest and most joyful time buying a car. I was out in almost two hours and they drove my old car to my house. I couldn't ask for a better experience. AND I LOVE MY NEW CAR
Jul 4, 2017
Their service was great. Loved the car and purchased it.
Jun 18, 2017
Luther Lewis
Overall great experience with Juan. Showed me several mustang option and quotes. Really appreciate them getting back with me quickly and setting up an appointment.
1 people found this review helpful.
Jun 16, 2017
Followed up promptly with requested info.Talked to sales manager on phone and he wouldn't give me a best price on the phone.Liked their vehicle but not driving over 3 hours on a Maybe.
1 people found this review helpful.
Jun 1, 2017
GuruFR6T
They responded promptly and I would have followed through but I purchased another car.
1 people found this review helpful.
May 31, 2017
dlenzley
This is a great dealer to purchase a car from. The customer support and follow-up is wonderful. It is refreshing to work with a dealer the has the customer in mind.
1 people found this review helpful.
May 18, 2017
arthur1970
Fantastic service and experience, I wish dealers were as friendly within 5-boroughs. I will definitely recommend it and come back in the future. Thank you.
1 people found this review helpful.
Apr 3, 2017
Dealer contacted me and we set up a appointment for 7:00 PM that evening. The dealer contacted me again around 4 and said the car was damaged in the service bay, and that it wold cost 500$ to fix. Why are they telling me how much its costs, are they expecting em to pay for this? I arrived precisely at 7:00, but the agent was not in the show room. I waited until 7:20, still no agent, so I left. I also felt that I was treated rudely by another staff remember when I first arrived. The were bad vibes about this place all around.
12 people found this review helpful.
Mar 27, 2017
Wagoneer_2324
I flew in from out of town the salesman picked me up and had my car ready with the paperwork as we discussed very happy
2 people found this review helpful.
Feb 11, 2017
Great dealer - very friendly and fast. In and out in under 2 hours! Frank Sevirus was outstanding and straight forward. Fair deal on their car and my trade in!
1 people found this review helpful.
Oct 15, 2016
Service was excellent.
1 people found this review helpful.
Sep 26, 2016
Great experience I will return in the future
1 people found this review helpful.
Aug 23, 2016
Worst experience ever! Drove 3 hours to find out they would not move on the price. Communicated for several days and agrees that we both could move of pricing to make a deal, they lied! They knew for a week I was coming to see the car, several emails, phone calls, and pre credit application. With all of this they still didn't have the car clean! When we arrive the car is in the garage getting a rear light changed. All of this should have been taken care of before I arrived. Any professional dealership would have. On top of that the car had 2,000 more miles than advertised. They told me I would never find a car comparable to the one they had that was cpo for a lower price, they lied again. I found one cleaner with 14,000 less miles that is CPO for over $1,000 less than this dealership listed! I would recommend that no one ever visit this dealership! AVOID AT ALL COST!
18 people found this review helpful.
Jul 25, 2016
great
2 people found this review helpful.
Jul 6, 2016
Performance Ford is the best Ford dealership in my opinion around Charlotte bar none Great staff all around
1 people found this review helpful.
Jul 6, 2016
The car advertised wasn't there yet it's still on your web site. Bait and switch, no doubt.
9 people found this review helpful.
Read 60 old reviews
Jun 15, 2016
I really wish I could have secured this vehicle, unfortunately things didn't work out. This is a great dealership to deal with. If the opportunity presents itself I would return to purchase.
2 people found this review helpful.
Jun 14, 2016
The staff was very courteous once I decided to buy the vehicle I wanted they went above and beyond to make sure I was pleased and the wait was very minimal.
1 people found this review helpful.
May 9, 2016
First the sales person didn't have my appointment written down. Then he had another person help me after I sat for over 30 minutes waiting. Then it took them several days to reply to my requests via email. Then they jacked up their internet price in a quote. A got the same new vehicle for over $4,500 less at another Lincoln dealer.
7 people found this review helpful.
Apr 29, 2016
Great experience
1 people found this review helpful.
Apr 27, 2016
Great!
0 people found this review helpful.
Apr 20, 2016
Very good follow-up!
1 people found this review helpful.
Apr 12, 2016
Didn't purchase from here but recieved consistent communication
1 people found this review helpful.
Apr 6, 2016
They emailed, called, & texted, but I was unble to meet with anyone d/t my schedule & location. I finally decided to wait a little while before purchasing anything.
2 people found this review helpful.
Mar 6, 2016
a very courteous an professional experience with you.
1 people found this review helpful.
Feb 27, 2016
good
1 people found this review helpful.
Feb 25, 2016
First of all I requested not to be called, I clearly stated on the information form that the only reason I provided my number was because my request couldn't be processed without it. In the first email response I received the rep stated I just left you a voicemail....???? I responded to that email and again advised the rep not to call me, instead simply answer a few questions I have about the car via email. Well, I received 2 other emails which appeared to be a computer generated and I still don't have the answers to the 2 questions I asked.
2 people found this review helpful.
Feb 22, 2016
I like this place
0 people found this review helpful.
Feb 15, 2016
Prompt response, great customer service
0 people found this review helpful.
Jan 28, 2016
Fast response, a pleasure to talk with and very helpful.
0 people found this review helpful.
Jan 8, 2016
Excellent customer care
0 people found this review helpful.
Jan 6, 2016
I spoke with an internet representative named Nicole before traveling the 3 1/2 hours to test drive the vehicle. I was able to negotiate a price with Nicole I was comfortable with over the phone so I did not waste my time driving so far. When I got there for my appt. Nicole was not there but I was introduced to a sales rep. After test driving the vehicle I had inquired about I asked to test drive another vehicle I saw on the lot and was interested in. After test driving the 2nd vehicle (which was listed on CarGurus.com for $28,400) I decided to see about negotiating on that vehicle. I had told the sales rep I was prepared to put down $12,500 cash on either vehicle and would be financing the rest. I also told the sales rep. that I needed my monthly payments not to exceed $310-$315 a month for 4 years. I had already done the math and with my down payment of $12,500 I knew I could come close to getting in this payment range with a little negotiation. The sales rep. stated he would have to go "talk to his manager". When he returned he stated that we were very close and that with my $12,500 down payment my monthly payments would be $527/month for 4 years. I'm not sure what his definition of close is, but this was $200 more a month than what I told him I could afford. When he went back to "talk to his manger" again I quickly ran the numbers through a loan calculator and found out that with my $12,500 down payment and payments of $527/month for 4 years this vehicle that was listed on CarGurus.com for $28,400 was going to cost me a whopping $36,500. I thought most people went to car dealerships hoping to negotiate a better price not have it raised on them by $8K. After several trips back to "talk to his manger", being told that their internet sales representative Nicole had no authority to make deals over the phone, being told that their internet price was the "best possible price" and that not everyone was eligible for it, and after wasting 4 hours of my life at this crazy place, I drove the 3 1/2 hours home and bought a vehicle from a local dealership that actually HONORED their internet price and at my request threw in the tax, title and license. (By the way, I ended up putting my $12,500 down at my local dealership and getting a vehicle I really liked with $280/month payments for 4 years...$30-$35 BELOW MY BUDGET) PERFORMANCE FORD LINCOLN IS MOST DEFINATELY NOT ON THE UP AND UP AND NOT WORTH YOUR TIME!!!!!!!!
7 people found this review helpful.
Jan 5, 2016
Called once....didn't call back with a 'counter offer'.
2 people found this review helpful.
Jan 3, 2016
Salesman Joe made contact, told him what I was looking for and either he quit that day or he's still searching. Typical bait and switch with their website pricing vs what they had listed on car gurus. So my brief experience with them is the cliched used car salesman character we have all grown to hate. I just love the car buying experience!
3 people found this review helpful.
Jan 1, 2016
Great experience. Contacted me immediately and listened to me.
1 people found this review helpful.
Dec 29, 2015
Nice folks. Informative but not pushing you.
1 people found this review helpful.
Dec 26, 2015
Very good communication
1 people found this review helpful.
Dec 25, 2015
Great response from these people maybe a little too much lol but very helpful
1 people found this review helpful.
Dec 16, 2015
It was pleasant. They were friendly and I got a good deal. Things to know: 1. You will be there forever. They take a really long time getting the paperwork ready. Plans 2-3 hours min. 2. They will try to get you to buy Stainguard-ish treatment and exterior paint treatment for a ridiculous price. You can refuse it. 3. They have a document fee of $799, which I think is ludicrously high. Just keep it in mind when negotiating price. 4. They have some perks like free oil changes for three years, car wash, etc. Nice little extras if you live nearby. 5. They use the usual "I have to talk to my manager" and bringing in someone else for the "close". Typical dealer tactics. I feel like I got a good price so it's okay. You have to be willing to negotiate here. If you don't like to negotiate CarMax would be better for you. 6. If you are financing don't go by the first numbers they give you. The first % rate they tried to give me was 6.9%.Later they came back with 3.99% I went to the Sharonview Credit Union and got 2.99%. Highly recommend SFC. 7. They are a very high volume dealer and get a ton of cars going through there. Hold out for what you want.
1 people found this review helpful.
Dec 15, 2015
Took them 5 days to contact me. Everyone else was next day responses.
3 people found this review helpful.
Dec 14, 2015
Recieved superb treatment and would recommend them to others.
1 people found this review helpful.
Dec 12, 2015
Terrible experience. Dealers battling each other for a sale and they tried to inflate the price not thinking I performed research on the vehicle. This place is filled with good guys and bad guys.
3 people found this review helpful.
Dec 10, 2015
The service is good. The paper work to buy takes way too long, over 4 hrs
1 people found this review helpful.
Dec 4, 2015
Experience was not good!!! I purchased a 2013 car and was told the tires were in good condition and my garage told me they were all dry rotted.I asked the dealer for help buying new tires and was told they would not help me. They also added a $3000.00 charge to my financial package that I was unaware of and will not remove it.
4 people found this review helpful.
Dec 4, 2015
Never do business with this dealership. Horrible experience and lots of "untruths" told!
3 people found this review helpful.
Dec 2, 2015
Found my dream car at this dealership. Staff was not knowledgeable of this vehicle however we knew what we were looking for and they had the best price so due to that they earned the business. Follow up is very lack luster and everyone blames everyone. If it were not for looking for a specific more rare car I would not have purchased through this group
3 people found this review helpful.
Nov 19, 2015
The_Lawgiver
5
Quick contact and excellent follow-up.
1 people found this review helpful.
Nov 5, 2015
Pricing was not as advertised. Terrible customer service and phone system/Technology didn't work. Never answered my responses. Don't shop here
3 people found this review helpful.
Oct 29, 2015
Horrible - went all the way to the end - ready to drive to Charlotte from Gvl,. SC - and sold car underneath me! Horrible and unprofessional.
3 people found this review helpful.
Oct 25, 2015
I bought my first Lincoln MKX from them...I my truck and the experience was awesome...I will continue to buy all my future Lincolns from here...
1 people found this review helpful.
Oct 23, 2015
responded quickly with all the information I asked for. Good job overall!
1 people found this review helpful.
Oct 22, 2015
Car was already sold by the time they responded.
3 people found this review helpful.
Oct 18, 2015
Communication was poor. I asked several questions about equipment on the car and none were ever answered. They were courteous and friendly, but would not come down to a reasonable price. So,I bought an identical car, but brand new, elsewhere for less money.
2 people found this review helpful.
Sep 22, 2015
Scheduled too many appointments at the same time. Gave car away before we could deal.
3 people found this review helpful.
Sep 18, 2015
Sales and Finance Manager were great. Extremely understaffed. Poor systems in place for closing. Old technologies and a 5 hour process JUST for the paper signing (not including text drive, negotiations, etc)
1 people found this review helpful.
Sep 16, 2015
Hard to deal with via email. High doc fees. Didn't seem to understand needs of out of state buyers
2 people found this review helpful.
Sep 13, 2015
They put a lower price on the web to get more costumers and when you get there they says the vehicle is just sold
3 people found this review helpful.
Response from current dealership:
we apologize that the vehicle was sold but being the highest volume dealer in the area, our inventory sells very quickly. it is possible that if a customer delays coming in to see the vehicle that they are interested in that it will probably sell to another customer.
~Performance Ford Lincoln Team
Sep 5, 2015
Very responsive. Good follow up
1 people found this review helpful.
Sep 2, 2015
Very attentive and professional.
2 people found this review helpful.
Aug 3, 2015
Received a call back with in 10 minutes of requesting more information concerning a certain car. The lady on the phone let me know that the car was sold so it was no longer available. She asked if there was any other car I was interested in, when I replied no, she said she was sorry and to let them know if I saw anything else in the future. Very sweet, no hassle, will consider using them in the future.
Aug 1, 2015
Car I wanted was not there, sold that morning. No attempt to follow up with me
1 people found this review helpful.
Jun 4, 2015
The truck on the website was not there. And they offered nothing in return for me wasting my time coming down there. Best I got was a "oops sorry" I would go elsewhere if I were you
1 people found this review helpful.
May 19, 2015
JimS1958
Jean was excellent to work with. Driving to Charlotte from Sanford for this deal was a little concerning. Jean was spot on with no surprises from the trade to the final transactions. Great job!
May 11, 2015
Call me with in a hour.
Feb 26, 2015
I had the truck picked out, and was going to get it on Saturday. I get a call on Friday that said they sent the truck to auction. I can't blame them in they sell the truck before I get there, but sending it to auction! Poor business practice and shows a severe lack of communication within the dealership. (I received a call to confirm my appointment 2 hours after the auction call) On a positive note less than 3 hours after I submitted my request for more information, I received a phone call. I can not recommend this dealership.
Nov 10, 2014
New dealer in town and they worked hard to receive my business. I was treated with the utmost respect.
Oct 22, 2014
After not getting much help on line form a women named Cammy. I called and spoke to a manager named Robby Prior who was very helpful and salvaged the deal for the truck I wanted. I bought it sight un seen and it was delivered to my office the next day. I will definitely give Robby a shot on my next vehicle purchase.
Aug 27, 2014
Visited dealer to see car prior to them checking it out and detailing. Salsperson was very nice but knew little about the car other thani t was just traded in.. Test drove and told salesperson I would come back after they detailed the car and checked it out in the shop. I specifically told him DO NOT RUN MY CREDIT. i am paying Cash. He said no problem. the next morning I received a credit alert that my credit file had been acessed. they shopped my credit to 2 banks. I was Liid. I went straight to another dealer and purchased a similar car even thought theirs was 1,000 cheaper. I would neer do business with that company.
Jul 27, 2014
They never contacted me about the car I was interested in purchasing. However, they did text me about my vehicle that I posted for sale on CarGurus.com. They stated that they were very interested in my Range Rover because they had a buyer. They also stated that they could give me close to my asking price if the car was in good condition. I took it by their dealership where they proceeded to offer me $8900 for my vehicle that I had listed for $14500. Very creative and deceptive scam.
Jun 29, 2014
Jun 2, 2014
Very responsive
Mar 28, 2014
The dealership was great in customer service. However I was not very interested in the vehicles that were available.
Jan 4, 2014
Got one email, like an automated response.
Oct 3, 2013
rcapers
Priced too high
Sep 5, 2013
Dealer responded the next day. Great customer service, looking for another car that will met my needs.
Sep 2, 2011
My Internet inquiry revealed that the used Ford-Fusion was painted the color - Black. I will NOT own a black car. I do not have the time to wash the car three times per week, with monthly wax & detail. That is what a black car demands, if it to be appreciated. Further, I was contacted several times asking me why I was not seeking to buy their product. Read above. They then sought to put me in a new car, a 2011. NO. That is not what I indicated on-line. They want me to give them my money, more car than I can afford. No Sale. I'll not deal with either dealer in the future.

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