Falls Chrysler Jeep Dodge

4100 State Rd
Cuyahoga Falls, OH 44223

http://www.fallsmotorcity.com

Sales: (330) 367-5601

Service: (888) 739-0711

Today 9:00am - 9:00pm

(Open Now)

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Sales Reviews (29)

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Nicky

Jul 26, 2017

Responded in a timely manner.

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Jim

Jul 6, 2017

They do very good business. I ended up going to the dealership to look at the vehicle listed on CarGurus and purchased it. The next day, the vehicle had a hard time starting, something was surely wrong. I drive it back to the dealership, they gave me a ride back home, fixed the vehicle, picked me back up and I left the dealership in my repaired vehicle at no cost to me. Very pleased with the level of professionalism, not often found in businesses today, especially when purchasing a used vehicle!

1 of 1 people found this review helpful.

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Tbrickman

Jun 14, 2017

Wouldn't budge on price. Didn't want my trade. Offered me a laughable amount based on what the car sold for at auctions. (It was a classic car). I check to see what they sold for personally and it was 9 times the offer.

1 of 1 people found this review helpful.

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Steeleyez

Apr 27, 2017

Very friendly but not willing to budge more than $300.00 on price.

3 of 3 people found this review helpful.

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jbjefferson

Apr 3, 2017

Great Dealer!

0 of 2 people found this review helpful.

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Corey

Mar 7, 2017

Internet sales manager did very well with contacting and meeting in the middle. Bought the vehicle and very pleased. Great dealer to work with.

1 of 1 people found this review helpful.

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Feb 25, 2017

Overall good experience. Only downfall was the purchase was done at night and because of the lighting it made it hard to look over the vehicle. But, I would definitely purchase another vehicle from this dealership. Cannot figure how to give 4.5.

1 of 1 people found this review helpful.

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Jerry A.

Jan 26, 2017

Great experience - Mike in the Sales Department was honest, fair and reasonable. Finance Manager also great. Bought what I wanted at a price that was better than their competition.

2 of 2 people found this review helpful.

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Bob

Jan 20, 2017

Good communication

2 of 2 people found this review helpful.

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John

Oct 12, 2016

My Salesman was excellent and explained the entire process of the sale.

1 of 1 people found this review helpful.

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Gerald

Oct 6, 2016

sales person had no control. manager did not even consider our offer but listed a lower price the next day.

0 of 1 people found this review helpful.

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Jeff

Sep 16, 2016

Andy contacted us quickly would have liked a better deal but who doesn't ended up with a very nice car for a decent price

1 of 1 people found this review helpful.

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Pamela

Aug 30, 2016

Very responsive, great dealership.

1 of 1 people found this review helpful.

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Tommy

Aug 16, 2016

Got back right away

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rob

Jul 30, 2016

the ford f150 was sold the day before. Andy tried to contact me by phone to tell me it was sold. got there around 9:00 am he took the time to show us other trucks. We left with a 2013 dodge ram1500 quad cab at a great price.

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John

Jul 29, 2016

responded quickly to all my questions

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Seller7

Jul 13, 2016

Nice people, professional and quick. Ended up buying and it was a great purchasing experience.

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nithinbabu

May 27, 2016

Awesome deal. I bought the car from there.

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Michael

May 23, 2016

Drove far, got a good price! Everyone was friendly. I would recommend this dealer

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Sherry

May 23, 2016

Kevin did a wonderful job

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Sabrina

May 12, 2016

They didn't even try to get me into a vehicle. Salesman put off vibes that he wasn't interested in making a sale at all.

1 of 1 people found this review helpful.

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Kevin

Apr 30, 2016

Raised the price $2000 one day after I test drove it. Called to schedule an appointment for my mechanic to look over it and they refused to honor the original price.

1 of 1 people found this review helpful.

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Michael

Apr 23, 2016

Quickly responded. Professional and courteous. Answered my questions promptly. I am know trying to negotiate a price on the vehicle.

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Matt

Apr 19, 2016

I did not make a purchase from them, but they were very helpful and upfront with all the details of the offer.

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Debbie

Apr 14, 2016

He only emailed me. I did not go to see the car.

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John

Apr 13, 2016

Awsome

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Steve

Feb 24, 2016

Had truck I wanted at a good price. Great customer service!

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Greg

Jan 20, 2016

verygood

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jeff

Jan 17, 2016

Super people

1 of 2 people found this review helpful.

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Read 15 old reviews

Michael

Jun 18, 2014

Average experience. Vehicle that was listed on the website was clean and available and I was treated courteously. Staff were polite but seemed very busy and unwilling to make any kind of negotiation. this could simply be because it was an old car that had been lowered in price several times, but sales team was almost curt with me about not changing anything from the price listed on carguru.com (which was $1,000 less than the sales sticker).

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Sarah

May 19, 2014

My only argument is they suggested a trucking company that could not deliver my vehicle to Illinois in a timely manner. Other than that....I was extremely happy with their service. Andy Howard always answered my calls and returned my calls very fast. Good guy and seemed honest.

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Adam

May 1, 2014

Great price and friendly salesman.

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John

Feb 17, 2014

Andy was very helpful, after getting over the initial shock of Ohio sales tax, Andy explained how tax is collected up front instead of graduated over a year (personal property tax in North Carolina).

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doug

Jan 23, 2014

got an email Too far.

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wayne09160

Sep 5, 2013

very fair and honest dealership

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doug

Jul 9, 2013

dealer was very helpful,but i found a jeep that i like on my own that was closer to my home.

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bill

Jun 8, 2013

no pressure sales told them what I want and they let me if it would work done deal and we are happy

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Gene

May 9, 2013

Very responsive and seemingly honest.

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Brian

Apr 30, 2013

Very Disorganized; awful communication throughout the process

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nathan

Mar 21, 2013

Didn't bargain but it was priced to sell. Friendly staff and not your typical pushy car lot. I would go back.

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Jennifer

Feb 12, 2013

Friendly staff. Pleasant experience. Willing to work with you.

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Jon

Dec 26, 2012

Didn't buy from but they responded promptly

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Janine

Aug 30, 2012

Quick in responses

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Tony

Feb 25, 2012

Awesome Customer Service! Dealership is still in the business for a reason! The salespeople really worked together as a team. Made the pricing process transparent, no back and forth to a manager.

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