Express Auto Sales

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3801 Chandler Hwy
Tyler, TX 75702

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Today 10:00 AM - 5:00 PM (Closed Now)
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All reviews are verified visits to the dealer. – Learn More
Nov 28, 2019
I was contacted almost immediately and many times thereafter. However I decided to go with a dealership closer to me.
Apr 26, 2019
Wonderful
May 6, 2018
Thanks for helping me with my dream truck!!! Very professional!!!
0 people found this review helpful.
Apr 23, 2018
Great.
1 people found this review helpful.
Read 15 old reviews
Nov 11, 2017
I did not purchase the vehicle, but must say the salesperson was extremely upfront about the vehicle I was interested in, sent photos and was very prompt, pleasant and above all honest. A quality not often found when dealing with some car salespeople.
7 people found this review helpful.
Nov 3, 2017
Master_986
Fast response couldn't make deal on price of car.
2 people found this review helpful.
Nov 1, 2017
Smooth and quick.
1 people found this review helpful.
Mar 21, 2017
Okay, this is a long review but these folks were awesome and I want to give them a shout out for that. I was in the market for a Cadillac DTS with specific equipment and found one 350 miles away at Express Auto in Tyler, TX. Did a few emails with salesperson to get the Carfax and some other info then made my offer, including them taking a 2013 Beetle Turbo in trade. They asked me to send some photos of my Bug and within 2 hours I got an email saying they would accept my offer and we could make the deal. No pressure. No endless haggling back and forth. This was on Wednesday but I couldn't make the trip until Sunday and be there to close the deal on Monday. They were fine with that AND NEVER ASKED ME TO LEAVE A DEPOSIT, you know, just in case someone else wants to buy it. I was surprised and happy because that's a common pressure tactic. When I arrived at the dealership on Monday the car was exactly as described. It was clean with a fresh oil change. There was no attempt to "detail it into something it wasn't"; it wasn't perfect but they weren't trying to hide anything. Salesperson wasn't in yet when I got there but the owner was and he was fully aware of the deal and told me to take the car for a long test drive and that salesperson would be there in about 45 minutes. That's another thing you don't find much any more; a pressure- free test drive ALONE so you can really test the car. Salesperson got to the office and we took about 30 minutes doing the paperwork and then I was out the door, headed home. Then, best of all, later that evening the owner called me TO MAKE SURE EVERYTHING WAS OKAY AND I HADN'T HAD ANY PROBLEMS WITH THE CAR on my trip home! Now, seriously, he already had my money and he could have just not cared one little bit. But, he did care enough to call and that's a big deal in my book. So, if you're looking for a car and an absolutely no pressure, treat-you-right deal, GO SEE THE FOLKS AT EXPRESS AUTO IN TYLER, TX! And no, I don't work for them and I ain't related to 'em either. They just did a damn fine deal for me. Larry
10 people found this review helpful.
Response from current dealership:
Larry, Thanks for the review !!! At Express Auto Sales we strive to give excelent service and competative prices on all our inventory.  What makes us succesfull is having great customers like you that notice what we do.  Thank you for doing business with us and we hope we have earned your business for any future automotive purchases you might have !!!
   
Mar 15, 2017
Would not do conversion thru email only wanted to talk on phone. Did not want to give out my number until I was sure of buying from thid dealer. Did not buy from them.
0 people found this review helpful.
Response from current dealership:
Len
Sorry about the above situation We strive always to be attentive to our customers needs. I have looked thru the emails sent in CarsGurus from March 9th-present and cannot seem to find an email from you... I can provide a run sheet from CarsGurus if you like. My name is Mark Collie and if you you would email me direct, I will most certainly do my best to help you with any concerns or questions you might have. Again sorry for the situation. Express Auto  does a lot of business from CarsGurus And take great pride working with and helping each lead and customer given to us by said web-site. F
 More ...
Feb 18, 2017
Very helpful and made sure the car was serviced prior to purchase. Great deals, would by from Again. I hope these guys succeed well because they do great work.
1 people found this review helpful.
Feb 9, 2017
Loyale_1541
Good to work with. Quick to reply.
1 people found this review helpful.
Jan 27, 2017
Tavaris936
Nice and responded in a timely manner.
1 people found this review helpful.
Jan 21, 2017
A young man called i called back, offered no service and stated the price is firm..
1 people found this review helpful.
Nov 28, 2016
Fast response and professional
1 people found this review helpful.
Oct 7, 2016
Very Professional and easy to work with purchased the car the same day we talked on the phone.
2 people found this review helpful.
Feb 15, 2016
Great
0 people found this review helpful.
Jan 20, 2016
Quick response.
0 people found this review helpful.
Dec 6, 2015
5
0 people found this review helpful.
Jul 3, 2015
Excellent
0 people found this review helpful.

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