European Motors Inc.

6401 W Park Blvd, Plano, TX 75093

Sales: (972) 325-7622

Service: (972) 473-9443

Today 9:30am - 6:30pm
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 20, 2017
Good
Is this review helpful? Yes | No
Apr 10, 2017
Helpful polite would recommend them to others
Is this review helpful? Yes | No
Feb 22, 2017
Initial contact was fine. Salesman contacted me, was pleasant and answered my questions regarding the car ('12 BMW M3). After hearing how supposedly perfect the car was I decided to fly to Dallas and see the car...I was ready to buy. Upon arriving the salesman was ok, however, the owner was rude and short with me. Plus the car was much less than explained to me, significant door dings, dent on the hood and the hood was also crooked. I asked the owner about this and he says, flippantly, " Well don't buy it then." Should have walked right there...but pressed to the test drive. Started the car with a check engine light, low battery warning and a parking brake that did not work. (There was someting else, but cant remember). Car drove fine, as most M3's do, made a semi-low ball offer that was thankfully rejected. In addition, if you look a little behind there curtain the place is disorganized, messy, and the shop is a disaster area. I did not have a warm fuzzy about this place. I know they have some good reviews, but I did not see it. Best of luck. OBTW, bought an M3 in Ocala Florida the next day for a much better price...and the car is perfect!!
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Feb 18, 2017
NaomiVal
Very profesdional and attentive
Is this review helpful? Yes | No
Feb 2, 2017
rbarzill
They were upfront about the car being a buyback, but had their story wrong about it being a california buyback as it was listed as a Texas Lemon.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from European Motors Inc.:

If a vehicle is bought back in one state, in this case California, and a Texas dealer purchases the vehicle, it must disclose then Texas Lemon Law Buyback disclosures to the customer that go with that vehicle in its subsequent state. The vehicle in question was originally a California buyback.
Jan 23, 2017
Salesperson was not rude but told me I did not meet the minimum salary requirements $2,500 per month.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 19, 2017
they sale me car after a 2 days driving engine lights on i take to vw dealer to fix they told me that car was previously been working on engine looks like whole engine was replace looks like car was involved in accident but they dont tell me that
3 of 5 people found this review helpful.
Is this helpful? Yes | No
Nov 26, 2016
Tremendous experience. I would highly recommend this dealer. Truck was sold when I went for the test drive.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 31, 2016
Lightning fast response and straight forward answers!
1 of 1 people found this review helpful.
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Oct 2, 2016
Quick response and very responsive w/ requests for information.
1 of 1 people found this review helpful.
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Sep 30, 2016
I had 2 people contact me via email. Great response time!
1 of 1 people found this review helpful.
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Sep 27, 2016
Very pleasant experience. I did not buy the car but dealer answered all questions.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 20, 2016
Amir was very helpful in getting the vehicle is wanted and he was easy to work with. I'm now enjoying my new Lexus ES. The process was easy and no hassle.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 19, 2016
Ryan called me promptly and did not call back until after the day I had thought I would have a decision. I had some unexpected life events happen and could not purchase at this time. Ryan took a list of my wants and promised to be on the lookout for a Town Car for me at a future date. Ryan was professional and not pushy. I would not hesitate to work with him again!
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Sep 17, 2016
They called and we had several visits. They were very professional. They are a good people
3 of 3 people found this review helpful.
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Sep 11, 2016
Very good dealership nice service.
3 of 4 people found this review helpful.
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Aug 29, 2016
Worked with Ryan and he was awesome to work with. Had a great experience and will definitely do business with them again. Highly recommend.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Aug 16, 2016
Excellent service, very cordial and helpful. Their hard work paid off; purchased the car. Thank you.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Aug 3, 2016
Good...but wanted a 2005 or newer
2 of 3 people found this review helpful.
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Jul 9, 2016
5
Although I did not buy the car here, the service was excellent and the car was excellent. It just wasn't the color I wanted.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 29, 2016
I was contacted by James from European Motors. Due to logistics, someone else bought the car. I was quickly notified by James, which I really appreciate.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 14, 2016
I bought with another dealer, but they did respond quickly
1 of 2 people found this review helpful.
Is this helpful? Yes | No
May 16, 2016
Vehicle we went to see had a battery issue and needed to have jumper cables.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
May 5, 2016
Got a hold of me right away, and followed up regularly. But not too pushy.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
May 2, 2016
Very good, but would not come down on price, vehicle had salvage title.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from European Motors Inc.:

None of our vehicles have salvage titles here. You may be speaking of a Lemon Law Buyback, branded title which is something completely different. We appreciate your 5 star review on your experience and hope that we can help you in the future!
Apr 30, 2016
The person I was talking was real nice and cool. He had didn't get mad when I was taking all the time I needed to make my decision on the car. He really tried hard to convince to get it, I would of got it but after a few last min talking with my wife. We decided it was best to not get it and just wait until we finished with the things we have going on now. He was very understandable
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 16, 2016
Outstanding service and overall experience with Amir and Sam...highly recommended!
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from European Motors Inc.:

Thank you so much for your business! Hope to see you again for your next vehicle.
Apr 4, 2016
sanverc
5
Yes they replied, I saw the car. They were so helpful, many thanks.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 24, 2016
Best place to Buy a car!!
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from European Motors Inc.:

Thank you so much for your business! Hope to see you again for your next vehicle.
Mar 20, 2016
Tim, at European Motors, is wonderful to work with! He allowed me to test drive the car by myself and was extremely professional. I love my Lexus ES 350, and plan to return soon to ask Tim to help my daughter find the perfect vehicle for her. I highly recommend you call Tim if you are in the market for a great car.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from European Motors Inc.:

Thank your for your review and we appreciate your business. Hope you continue to enjoy your ES350.
Jan 28, 2016
They have been great. I did end up buying the car. They let me test drive the car. They gave me a couple weeks to think about it without hassling me. After I bought the car they have even helped with various things that they could've said no about. I'm very happy with the purchase and their support after the purchase.
Is this review helpful? Yes | No

Response from European Motors Inc.:

Thank you so much for your business! We strive to maintain our service after the sale. Hope to see you again for your next vehicle.
Jan 10, 2016
Got a good deal and Tim was nice
Is this review helpful? Yes | No
Dec 20, 2015
Jtorreswr2015
The whole staff was great, especially Mason!
Is this review helpful? Yes | No

Response from European Motors Inc.:

Thank you so much for your business! Hope to see you again for your next vehicle.
Dec 2, 2015
Very courteous and accommodating.
Is this review helpful? Yes | No
Nov 16, 2015
Great
Is this review helpful? Yes | No
Nov 14, 2015
Sam was very helpful ! Thank you
Is this review helpful? Yes | No
Nov 7, 2015
Great
Is this review helpful? Yes | No
Oct 11, 2015
Very up front with details on the car
Is this review helpful? Yes | No
Oct 1, 2015
Emailed me back quickly
Is this review helpful? Yes | No
Aug 12, 2015
The sales rep Sam was professional and helpful. He was straight to business and handed me the keys for a test drive. When I came back from the test drive I let him know I must've pressed a button in the car that was causing the car to not drive as smoothly as it should. The owner went to check it out. On my way out the owner points to my car and says, "there's nothing wrong with the car, it drives better than that. You just don't know how to drive!"
Is this review helpful? Yes | No
May 22, 2015
On 5/19/2013, I was almost going to buy a 2013 RX350 which I test drove few days ago. I negotiated the price and fill the loan application on line. Sam got me approved for loan for 2.26% APR, which was better than my Bank. Before I buy the car, I decided to take the car for an independent mechanical inspection. I was very surprised what I discovered - that car was painted 3-4 areas - the bumper, FL door, RL door, FR door etc. And paint job was sub-stander which automatically avoid manufacture warranty. Note that CarFax report did not show any paint job either. When I confront to Sam, he did not know that car was repainted and that's why he cloud not disclose to me upfront - which I did not believe. He later showed me 'Condition Report' which clearly mentioned that car had paint job done.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 15, 2015
I made a reservation a day or two out to drive this Volvo XC90. Got there and the salesman pulled it right up. The thing made an immediate horrible noise under the hood (passenger side - engine bay) and there is no way the make-ready crew didn't hear it - they just skipped/ignored it. Needless to say, I bought my XC90 at the NEXT place I went. I drove up from Austin to Plano to see this car (4 hrs?) and was not pleased with their lack of atention to the most basic of prep for a vehicle. Shoddy shop if you ask me - service mgr should up his game before (s)he allows a potential buyer to get in ride this troubling. FIX IT FIRST then let someone drive it - now I want US$250 for my consult to help your dealership.
0 of 1 people found this review helpful.
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Read 47 old reviews
Apr 21, 2015
Went there in person and they have very POOR customer service!!!
1 of 1 people found this review helpful.
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Mar 22, 2015
Solid cars. Super cool salesmen. Disappointing that they weren't budging on pricing at all, but the staff (especially "Noss" the finance girl was nice.
0 of 1 people found this review helpful.
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Mar 18, 2015
good
Is this review helpful? Yes | No
Mar 4, 2015
Good response, complete information
0 of 1 people found this review helpful.
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Jan 6, 2015
dealer responded with tons of information, answered all my question and then some. They are a bit far away for me but not out of the question.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 23, 2014
Sam was awesome and all totally professional. Naz was gr8 too.
Is this review helpful? Yes | No
Dec 13, 2014
hotrods39
Timothy was very up front with info about the car I was inquiring about.
Is this review helpful? Yes | No
Dec 2, 2014
Fast, friendly response and provided me with what I requested.
Is this review helpful? Yes | No
Oct 11, 2014
Very helpful and honest!
Is this review helpful? Yes | No
Oct 2, 2014
sales people were very cordial no high pressure
Is this review helpful? Yes | No
Aug 29, 2014
Nice facility with a show room. They also have a service garage on site. Both the salesman and the service person were very helpful and knowledgeable.
Is this review helpful? Yes | No
Aug 16, 2014
Put off buying for a while...
Is this review helpful? Yes | No
Aug 14, 2014
Retn'd my email quickly. Thanks
Is this review helpful? Yes | No
Aug 9, 2014
response was immediate
Is this review helpful? Yes | No
Jul 26, 2014
I did not buy car from them but they were quick to respond
Is this review helpful? Yes | No
Jul 26, 2014
a very pleasant buying experience!
Is this review helpful? Yes | No
Jul 17, 2014
although I have not purchased a vehicle yet from any dealership the response I had from European motors was extremely good. The salesman was very helpful.
Is this review helpful? Yes | No
Jul 11, 2014
Sam did an excellent job in helping me find the right car for my budget! I would recommend him to anyone!
Is this review helpful? Yes | No
Jul 9, 2014
Quick response, warm and inviting
Is this review helpful? Yes | No
Jun 6, 2014
I am satisfied with the purchase, honest and upfront staff and owner.
Is this review helpful? Yes | No
Jun 6, 2014
Dealer responded to me expeditiously!
Is this review helpful? Yes | No
Jun 1, 2014
I felt I was treated very well at European Motors. I did purchase the Infinity G-25, would of been nice if I didn't leave with an empty gas tank though!
Is this review helpful? Yes | No
May 19, 2014
Tried to hide the carfax. Was told wouldn't even take my offer to the managers. Went down to crest and bought the exact same car for the price I wanted, clean carfax and certified. Will say the only good thing was the quick response
Is this review helpful? Yes | No
May 12, 2014
BnDforHIM
Very professional and low pressure sales approach.
Is this review helpful? Yes | No
Apr 30, 2014
Selling lemon without clearly stating
Is this review helpful? Yes | No
Apr 3, 2014
Good response - still looking at a car
Is this review helpful? Yes | No
Mar 31, 2014
FXRS1955
5
I stopped to look at the car which was parked in front of their offices. I never saw a soul, no one offered to help me, after ten minutes or so I left. I considered going back until I noticed they went up 3k on the price of the car.
Is this review helpful? Yes | No
Mar 17, 2014
very digital, not very face to face with customer but their new location has a lot of vehicles for sale.
Is this review helpful? Yes | No
Mar 11, 2014
Just talked to them on the phone and they were courteous , but no actual dealings yet
Is this review helpful? Yes | No
Feb 13, 2014
professionalism is their 2nd name and I would recommend Sam and European Motors Inc to anyone. Quality cars with quality service.
Is this review helpful? Yes | No
Jan 23, 2014
Loved
Is this review helpful? Yes | No
Jan 2, 2014
Excellent follow up, & responded to questions quickly. Many thanks to Mason.
Is this review helpful? Yes | No
Nov 29, 2013
I contacted them about a car. I got a response that it was in the shop. But I never got any further info from them that I requested.
Is this review helpful? Yes | No
Jan 19, 2013
they were grate
Is this review helpful? Yes | No
Dec 27, 2012
Salesman informative and not pushy
Is this review helpful? Yes | No
Dec 14, 2012
I got a quick and friendly response.
Is this review helpful? Yes | No
Dec 5, 2012
inattentive, amateurs, rude.. the "Financial Manager" was a joke, her financial knowledge was of a 10 year old and conjointly with the sales person tried to pushed an impossible sell. Obnoxious experience, I will never recommend them. -- The stock is extremely limited, not worth the time--
Is this review helpful? Yes | No
Oct 29, 2012
Very professional and courtious
Is this review helpful? Yes | No
Oct 14, 2012
Good
Is this review helpful? Yes | No
Aug 22, 2012
rah0218
Sam was great to work with. He was quick to answer my questions and helped with really good financing. Purchased online and received the car in two days! There were a couple of issues with the car and Sam made good on these. Great buying experience!
Is this review helpful? Yes | No
Aug 15, 2012
Sam was very friendly and helpful.
Is this review helpful? Yes | No
Aug 5, 2012
Great dealership. Worked to find the best financing. Would definitely do business with them again.
Is this review helpful? Yes | No
Jul 31, 2012
These guys were shady. I was test-driving a car then asked if could let my mechanic look at it and they said no that it had to be someone who wasn't bias in my favor. Out of all the delete I have ever visited this is the only place that wouldn't let me do this, especially with a car that had damage and a lemon report on carfax. Tells me they were bidding something. I ended up getting a car from David McDavid who had no problem letting me have my mechanics look it over.
Is this review helpful? Yes | No
Jun 19, 2012
Very pleased with all staff as well as the owner! Great job guys...Thanks!
Is this review helpful? Yes | No
Jun 2, 2012
I bought a vehicle at europeon motors. I have never had such a fast transaction. I did my application online, i hav to admit they got me a great deal in comparison to the other guy. The other guy couldnt match the deal at all:(, so went to the dealership, test drove my car a noticed there was something wrong with the vehicle, there was a small air leak in the suspension. We explained our concern and the owner took it upon himself to make it right..They took care of the cost to fix the problem and had my car ready on labor day... The owner was very professional and my happiness mattered... My overall experience was great... they really aren't your average dealership... I would definitely recommend them...They provided me with a luxurious car for a great deal.. I luv my gl450.. Thanx Mason...the financing department., she was ready and even saved me a little extra.. To top it off I got my plates in the mail within a week... Impressive...The only thing I wish was the car was cleaner and better detailed since they did it twice.. But still they were great:)
Is this review helpful? Yes | No
Mar 24, 2012
Quick response time! Said I was I interested in this vehicle and I got a call within 15 minutes, even though I live up in Canada. Great service
Is this review helpful? Yes | No
Feb 16, 2012
Sam was very professional.. For a rookie "Just kidding" good guy.. David Shaw usadshaw@gmail.com
Is this review helpful? Yes | No

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Chief Auto Sales

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Absolute Automotive

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