Equity Auto Center - Glendale

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5120 W. Glendale Avenue
Glendale, AZ 85301

Sales: (623) 466-8193

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Jul 5, 2017
I called about the 2005 Saab 9-3 convertible that was on their website for 3999 and the salesman was rude and told me that the car was sold and he was rude on the phone and yet the car is still for sale on their website and nobody has called to let me know if the deal fell through
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Mar 22, 2017
They were trying to charge me $400 for window tinting like wtf!
5 of 7 people found this review helpful.
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Mar 5, 2017
The lot I visited was in Bell and is apparently their new lot. Initially the "manager" decided to help me on the lot (maybe because I pulled in with a nice car...wife's) and I shared my budget and needs with him. He tried to talk me into doubling my budget and I told him that I was pretty sure of my budget because I had totaled my car a few days earlier and hadn't planned on buying a new car. Apparently, my budget wasn't worth his time so he handed me off to a new associate with less than a month experience (I think he even said he had only been there a few days). Needless to say, when I decide to make a "planned" purchase I will not be returning to this lot.
9 of 10 people found this review helpful.
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Jan 21, 2017
Responded quickly.
0 of 2 people found this review helpful.
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Jul 25, 2016
They said that the vehicle was sold ant never got around to taking the picture or info down. I have to give them a star other wise this would not be posted... But they suck.. Look up other reviews...it's their lure
10 of 10 people found this review helpful.
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Jul 25, 2016
I called them to inquire about the car. I told them I live an hour away and wanted to make sure they still have it. Upon arriving. The Description on the internet did not match the actual vehicle. The young man who was helping was new and did not know much about the listing. So he asked another salesman about the discrepancy, He said "Oh yeah, the internet listing is incorrect and that's why they lower the price." I was amazed at his quick to point out there was a mistake when it was only posted that day. They think all consumer are Stupid. Don't buy from them.
13 of 14 people found this review helpful.
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Jan 27, 2016
Had a great buying experience and great customer service. Prices were great and affordable considering I had bankruptcy last year. They helped me get the best interest rate. Sales team were not pushy and they clearly explained the pricing . They gave me the time to look for the right car. I would recommend them to anyone seeking for a great deal. Thank You Equity Auto Center
2 of 4 people found this review helpful.
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Dec 7, 2015
OK.. Not very satisfied and not disappointed too.. They charge extra for window tint. Car was not clean enough. They say what they get is wat they sell. Just profit making and no customer satisfaction.
5 of 5 people found this review helpful.
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Read 43 old reviews
Oct 30, 2015
55_bigdaddy
went to location, they were closed but the auto was available for viewing. did not look as polished as the photo, many small dents and nick all over both doors and hood... not impressed.
5 of 5 people found this review helpful.
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Oct 16, 2015
I was a little apprehensive to go to this dealership given the rating and negative comments. However, the service was professional and the staff friendly. The comments were true regarding the tinted window charge, however, this is how they make up for the really low starting cost. However, we were able to negotiate a very fair price and are happy with our vehicle.
3 of 4 people found this review helpful.
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Sep 30, 2015
Very easy and helpful
0 of 1 people found this review helpful.
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Sep 17, 2015
Sdrosema
They wouldn't allow me to even test drive the car and then they had the nerve to say I have no credit because they wanted a 10,000 dollar deposit even though my credit score is currently just north of 650...saddest yet the assistant g.m. was the one telling me all this bad news. They are doing their best to take as much as possible from all people, never in all my years driving, buying cars, I never had such disrespect given to me; I do not recommend anyone waste their time here, I was beyond disappointed and disrespected.
5 of 6 people found this review helpful.
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Sep 16, 2015
Dealer NEVER responded! Went there and all the cars I wanted to check out were supposedly sold within last 48 hours. They had a few 'in back'. And we're nothing what I told them I wanted. Had me look at one and said this is $8999. Yet on windshield it said $11499 and on bother driver & passenger windows had SOLD written on it. Very sketchy. We stood outside for almost 20 mins and NO ONE APPROACHED US or even asked if we had been helped yet.
5 of 5 people found this review helpful.
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Aug 28, 2015
great deal, good customer service.
0 of 3 people found this review helpful.
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Aug 18, 2015
Listed vehicles not in inventory
3 of 4 people found this review helpful.
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Jul 15, 2015
My experience was very good.
1 of 3 people found this review helpful.
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Jul 14, 2015
place is a joke all 3 cars listed were all of a sudden sold that day.... they put up old offers on cars they all ready sold
4 of 4 people found this review helpful.
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Jun 12, 2015
Awesome
0 of 2 people found this review helpful.
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Jun 4, 2015
good
0 of 2 people found this review helpful.
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May 20, 2015
Lots of great deals.
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May 12, 2015
Its seems like they have the lowest price,but they charge you $700 for tint and other hidden charges .which comes out more expensive then other dealers.
3 of 3 people found this review helpful.
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May 8, 2015
Vehicle was sold. Not very up to date on inventory
2 of 2 people found this review helpful.
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May 7, 2015
Awful! They charge $599 for a "tint guarantee". They made us wait for 2 hours and did not tell us what we were waiting for. They refused to tell me what interest rate they were using in their estimated payment range. The whole experience seemed "shady" so we walked out.
2 of 2 people found this review helpful.
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May 6, 2015
Terrible experience...waited for 20 minutes so the sales MANAGER could get keys to car I was interested in. When we had enough and went to leave he came out..told him he took too long and he just said ok...have a nice day. Really? But I digress...the car we looked at was not up to my standards anyway and I got a much better deal on a much better car with an excellent hassle free dealer!
2 of 2 people found this review helpful.
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Apr 15, 2015
Good
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Mar 6, 2015
They will charge you for window tint ,
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Feb 25, 2015
I don't think they really even had this car on their lot.
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Feb 10, 2015
Will try to cheat you and take as much money from you as they can horrible experience. Take someone that knows about cars to show their flaws.
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Oct 3, 2014
arasely01
This dealer was very nice and willing to help where other places I visited that same day were not. I will say they were a little rushed in explaining the whole loan process however it was late and about to close. Im sure if I have any questions they will be happy to answer. Overall excellent customer service from everyone.
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Sep 21, 2014
I found a car.
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Sep 14, 2014
Only emails received with listings; never received any contact regarding vehicle inquiries.
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Aug 26, 2014
Vehicle sold- inventory not up to date.
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Aug 19, 2014
Good took a long time to but the car but, over all it was good.
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Aug 7, 2014
Good
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Jul 30, 2014
Great
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Jun 26, 2014
hidden fees, making the auto almost $2,000 higher than advertised. $499.00 for window tint? Pure profit for them. I will NEVER go there again, or recommend them
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Jun 18, 2014
Ricky_v1
They dont answer calls. I traveled 25 miles to look at a car and it the salesman replied that the car was sold long time ago and they did not update their inventory. What kind of a dealer will have no working phones for a month and not update his inventory! TOTAL WASTE OF TIME AND RESOURCES!
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May 16, 2014
Salesman was nice and seemed knowledgable financing manager was good
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May 8, 2014
I stopped in reference a caravan I saw online and found a newer cleaner one they just received the evening before. The staff is not on a commission so they don't flood you with buy it now from me deals. The cars are all former rental cars. I shopped for weeks for a dodge 2012 caravan which fit my monthly price budget and couldn't a deal even close to what these guys offered. The cars come in without tint as they come from many different states via auction. The dealership tint's the windows on each car and warranties the tint forever which is nice. They do add a fee for this service but in AZ it's needed.The dealership offers a very nice warranty package on the vehicles which gives piece of mind to your ownership. Last, the staff across the board were very open, friendly, personable and easy to work with. Overall I am very satisfied with my experience with the dealership.
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Apr 15, 2014
Always send me informative emails.
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Apr 8, 2014
I called as soon as I saw a car I really wanted. We got approved over the phone and then went to the dealership for a test drive. We were on our way home within a couple of hours. We had an excellent experience! Thanks!!!
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Apr 1, 2014
dshriver6661
Tires on all the cars are bald, the bodies are scratched, scuffed. Didn't buy from.
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Mar 5, 2014
You need to let the customer know exactly what the APR and monthly payment are before they go into Finance instead of trying to hide it.......
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Dec 31, 2013
Its was a great expirience working with Fernando i highly recomend you reaching out to him
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Dec 31, 2013
Dealer claimed car had just sold, but posting was done after the supposed sale.
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Oct 29, 2013
Sold me a car missing panel on inside... When I called them to talk about it they were rude. Finally got them to take a look at it and a guy comes in and snatches my keys out of my hands... They could have been so much better :/
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Apr 29, 2013
Multiple attempts to call - no calls answered. Received on line chat - was told vehicle was in stock at 7pm. Went the next day and was told the vehicle sold the night before. No other options given when asked. Later that day saw three of the same cars on the website. Very poor customer service. Appears that was is represented is not actually in stock.
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Feb 12, 2013
Stopped by three times, made offer they excepted......then never retured my calls. They were not very interested in selling my a vehicle.
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Jan 24, 2013
Found a car with a great price. Thanks!
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May 14, 2012
Cars are all rentals. They were okay.
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Mar 14, 2012
Very good experience overall with this dealer. They gave us the price you had on line. We are pleased with the car we purchased from them.
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