Epsilon Auto Sales

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1276 Fairport Rd
Fairport, NY 14450

Sales: (585) 203-1710

Closed Today (Sun)
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 1, 2017
I replied on a Friday eve. I went out to look at car on Saturday without any reply; Car was not at dealership, dealership replied Saturday night appointments only.......You really want to sell cars???
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Jun 25, 2017
seawolf21
Vehicle was sold but remained listed for sale. I was a little miffed to spend my search time and try to communicate on a vehicle that was already sold. Need to keep inventory updated quickly online.
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Jun 22, 2017
Called me back quickly
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Jun 21, 2017
Responded immediately
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Jan 12, 2017
The customer service is good. The pros are they changed the oil prior to me driving home my new car, and the environment was easy going. The only con I experienced was the tank was just around half when I drove it home. That is a very minor flaw compared to the overall enjoyable experience.
1 of 1 people found this review helpful.
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Sep 11, 2016
We did not actually purchase a car at this location but were very close to doing so. The salesperson was very accommodating and even gave us his personal cell phone number. However the car we were interested in had some missing parts, which affected the asthetics of the vehicle, and that was a big turn-off. We were assured they would be replaced for us, of which we had no doubt, and we seriously considered the car. However, just as we decided to purchase the vehicle from Epsilon, we looked at one more car (XR model) on Car Gurus. We traveled to the location and the vehicle was in pristine condition by comparison - including new tires and NO missing parts. We decided to go with that purchase instead. We have only had the vehicle for about a week but we are happy with it so far.
3 of 3 people found this review helpful.
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Jan 20, 2016
Called dealer after vehicle went up for less than a day. Person I spoke with said it sold so thought no more of it. Later I still saw it listed on CarGurus as well as their sight. I emailed again with no response. Finally a few days later I called again and the person I spoke with said they still had the vehicle, took my email address to send pictures and I never received anything.
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Read 7 old reviews
Nov 16, 2015
Very small dealership, but Earl is awesome kind, honest, and a true gentleman. I would shop here again.
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Oct 24, 2015
Contacted immediately. Great response and service !
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Sep 13, 2015
Great nice guy
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Jul 27, 2015
Earl was great to work with. I thought he was the owner. Just didn't have the type of car I was looking for.
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Nov 18, 2014
jasomel
Great place to buy a car. It took a few weeks but they got the exact type of vehicle I was looking for. Just talk to the staff they will cater to your needs.
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Jul 1, 2014
The car was there when I got there. I had called ahead.He was polite on the phone. No one came out to greet me or any time after. I walked around and found the car. Didn't look like the car had been preped at all . The rims are all damaged, the headlights are cloudy. Had warranty sticker on the Rav4, but neither warranty option was checked off as being provided with the sale. Seemed sketcy. I left. Good deal, but I was worried about the quality of the car.
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May 12, 2014
Car was not available
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