Empraa Motors

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1525 Holiday Ln, #C
Fairfield, CA 94534

Sales: (707) 353-5222

Today 10:00 AM - 3:30 PM
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 16, 2017
Tried to up the OTD on my arrival, but immediately acquiesced to the verbal agreement. Rear brakes needed replacement, but the likelihood of additional work is always taken into consideration. Otherwise an excellent vehicle and one I hope to enjoy for several years.
1 of 1 people found this review helpful.
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May 15, 2017
Truesinger85
Great friendly and fair people .
1 of 1 people found this review helpful.
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Response from Empraa Motors:

Thank you for the positive review.
Mar 2, 2017
The very next day after buying and picking up my Honda Odyssey, the check engine light came on..I took it to my Honda mechanic and he said that the transmission was on its way out...I was told by the owner of Empraa that the transmission was fine...He said he would refund my money, and I've been waiting for over a month now, after returning the Honda to him when the transmission problem was discovered... Extremely disappointed and Still waiting for my refund after many promises that I would receive the refund in five days.... That was over a month ago...
5 of 6 people found this review helpful.
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Response from Empraa Motors:

This is the false acquisition.  The customer purchased the vehicle and there was nothing wrong with the vehicle.  The customer decided to return the car because of their past experience with their older model of Odyssey they owned and that led them to feel that this model that have purchased from us may have similar issue.  The customer drove the car for more than a week before decided to return it.  We are quality driven dealership and our customers' satisfaction is important to us.  As a positive gesture and for healthy relationship we decided to take the car back and return the full amount.
 More ...
Jan 2, 2017
Great costumer service I end up buying the car for a good price. The owner was very honest and treat me with a lot respect. I will definitely recommend this dealer.
4 of 4 people found this review helpful.
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Response from Empraa Motors:

Thank you Maria for choosing our dealership.  We really appreciate your positive feedback.  We will be here for you when you need us.  Thanks again for being our customer.
Nov 29, 2016
Very Very pleasant people to work with. Prices are fair, and quality of cars are good. We still want to buy from them we are just waiting for the car we like. Great new business to Fairfield
3 of 3 people found this review helpful.
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Response from Empraa Motors:

Thank you Marie for the compliment.  We treat our customers like family members.  Your comments are very encouraging and we will continue to provide the best quality service.  
Oct 27, 2016
This dealership is great for so many reasons but ultimately their customer service is amazing & beyond exceptional. Finding the suite was a little tricky when I arrived but we'll worth the small effort. They are very helpful, have a nice selection of vehicles, their prices are unbeatable. Thank you Empraa..
5 of 5 people found this review helpful.
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Response from Empraa Motors:

Thank you William for your positive review.
Sep 2, 2016
The service was excellent with a wonderful atmosphere I would recommend them to all my friends
5 of 5 people found this review helpful.
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Response from Empraa Motors:

Thank you for choosing us.  We appreciate your business.  
Aug 24, 2016
Very good experience The owners are excellent in customer service they treat me as family The car is very clean and well kept The price was very good I recommend this dealer with no hesitation
6 of 6 people found this review helpful.
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Response from Empraa Motors:

Our deepest thanks to you for being our customer and thank you for providing us the positive review.
Aug 14, 2016
Dealer said he would call me 1 pm on Sunday of last week... more than a week later.... no call
2 of 4 people found this review helpful.
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Response from Empraa Motors:

Hello Mark - We apologize for not getting back to you.  It must have fallen through the gap.  Since your comment we made sure that it never happens again.
Jun 25, 2016
Quick response by phone and email
5 of 5 people found this review helpful.
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Response from Empraa Motors:

Thanks for the positive response.  We will be always there to assist you.

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