Empire Motors

705 Turnpike Street
Canton, MA 02021

Sales: (774) 353-3069

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https://static.cargurus.com/images/forsale/2017/10/06/16/17/2014_buick_enclave-pic-7293598743291450571-152x114.jpeg

2014 Buick Enclave Leather AWD Used Cars in Canton, MA 02021

Great Deal
$4,984 BELOW
CarGurus IMV of $18,484

Price: $13,500

Mileage: 105,441

Location: Canton, MA 02021

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Quicksilver Description: Used 2014 Buick Enclave Leather AWD for sale - $13,500, 105,441 miles with Leather Seats, Sunroof/Moonroof, Navigation System, DVD Entertainment System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start, Tow Package, Premium Sound Package, Sound Package
https://static.cargurus.com/images/forsale/2017/11/21/07/21/2009_infiniti_g37-pic-1062358608568502724-152x114.jpeg

2009 INFINITI G37 Sport Coupe Used Cars in Canton, MA 02021

Great Deal
$3,546 BELOW
CarGurus IMV of $16,046

Price: $12,500

Mileage: 82,953

Location: Canton, MA 02021

Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Black Description: Used 2009 INFINITI G37 Sport Coupe for sale - $12,500, 82,953 miles with LE Package, Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package, Bluetooth, Backup Camera, Premium Package, P01 Premium Package
https://static.cargurus.com/images/forsale/2017/10/06/16/17/2011_bmw_3_series-pic-5670793179868191281-152x114.jpeg

2011 BMW 3 Series 328i xDrive Sedan AWD Used Cars in Canton, MA 02021

Great Deal
$3,189 BELOW
CarGurus IMV of $12,439

Price: $9,250

Mileage: 96,667

Location: Canton, MA 02021

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Jet Black Description: Used 2011 BMW 3 Series 328i xDrive Sedan AWD for sale - $9,250, 96,667 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Alloy Wheels, Heat Package, Premium Package, Climate Package, Value Package, Bluetooth, Backup Camera, M Sport Package, Convenience Package
https://static.cargurus.com/images/forsale/2017/11/04/20/03/2008_gmc_yukon_xl-pic-8250951586245047426-152x114.jpeg

2008 GMC Yukon XL 1500 SLT-1 4WD Used Cars in Canton, MA 02021

Great Deal
$3,172 BELOW
CarGurus IMV of $18,672

Price: $15,500

Mileage: 114,656

Location: Canton, MA 02021

Average time on market: 40 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Black Description: Used 2008 GMC Yukon XL 1500 SLT-1 4WD for sale - $15,500, 114,656 miles with Leather Seats, Sunroof/Moonroof, Navigation System, DVD Entertainment System, Suspension Package, Alloy Wheels, Preferred Package, Premium Package, Premium Smooth Ride Suspension Package, Tow Package, SL Package, Bluetooth, Backup Camera, SLT Package, Remote Start
https://static.cargurus.com/images/forsale/2017/10/06/16/17/2005_chrysler_300-pic-1492480913422465290-152x114.jpeg

2005 Chrysler 300 Base Used Cars in Canton, MA 02021

Great Deal
$2,945 BELOW
CarGurus IMV of $6,445

Price: $3,500

Mileage: 119,729

Location: Canton, MA 02021

Average time on market: 12 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Satin Jade Pearlcoat Description: Used 2005 Chrysler 300 Base for sale - $3,500, 119,729 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2017/10/18/06/51/2010_mini_cooper-pic-3836097885808925451-152x114.jpeg

2010 MINI Cooper Base Used Cars in Canton, MA 02021

Great Deal
$2,439 BELOW
CarGurus IMV of $9,939

Price: $7,500

Mileage: 70,785

Location: Canton, MA 02021

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Grey Description: Used 2010 MINI Cooper Base for sale - $7,500, 70,785 miles with LE Package, Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Heat Package, Premium Package, Comfort Package, Climate Package, Convenience Package
https://static.cargurus.com/images/forsale/2017/10/06/17/29/2006_chevrolet_silverado_2500hd-pic-9037598379227565713-152x114.jpeg

2006 Chevrolet Silverado 2500HD LT1 Crew Cab SB 4WD Used Cars in Canton, MA 02021

Great Deal
$4,999 BELOW
CarGurus IMV of $19,499

Price: $14,500

Mileage: 129,696

Location: Canton, MA 02021

Average time on market: 23 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Black Description: Used 2006 Chevrolet Silverado 2500HD LT1 Crew Cab SB 4WD for sale - $14,500, 129,696 miles with Leather Seats, Sunroof/Moonroof, Power Package, Suspension Package, Alloy Wheels, Trailer Package, Tow Package, LT Package, Skid Plate Package, Bluetooth, Backup Camera, Remote Start, Off Road Package
https://static.cargurus.com/images/forsale/2017/11/02/07/07/2007_lexus_is_250-pic-5240394278887738766-152x114.jpeg

2007 Lexus IS 250 RWD Used Cars in Canton, MA 02021

Great Deal
$2,590 BELOW
CarGurus IMV of $12,090

Price: $9,500

Mileage: 106,970

Location: Canton, MA 02021

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2007 Lexus IS 250 RWD for sale - $9,500, 106,970 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Alloy Wheels, Premium Audio Package, Premium Plus Package, Premium Package, Luxury Package, LE Package, Audio Package, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2017/10/06/16/17/2010_honda_ridgeline-pic-6083147333122438168-152x114.jpeg

2010 Honda Ridgeline RTL Used Cars in Canton, MA 02021

Great Deal
$2,294 BELOW
CarGurus IMV of $16,294

Price: $14,000

Mileage: 113,172

Location: Canton, MA 02021

Average time on market: 15 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Grey Description: Used 2010 Honda Ridgeline RTL for sale - $14,000, 113,172 miles with Leather Seats, Sunroof/Moonroof, Ambient Light Package, Navigation System, DVD Entertainment System, Alloy Wheels, Bluetooth, Backup Camera, Premium Package, Tow Package
https://static.cargurus.com/images/forsale/2017/10/06/16/17/2011_volkswagen_cc-pic-4216727650612407366-152x114.jpeg

2011 Volkswagen CC Luxury Plus PZEV Used Cars in Canton, MA 02021

Great Deal
$1,644 BELOW
CarGurus IMV of $9,644

Price: $8,000

Mileage: 105,025

Location: Canton, MA 02021

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Deep Black Description: Used 2011 Volkswagen CC Luxury Plus PZEV for sale - $8,000, 105,025 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Premium Package
https://static.cargurus.com/images/forsale/2017/10/06/17/29/2008_chrysler_300-pic-8052358624967935002-152x114.jpeg

2008 Chrysler 300 C Used Cars in Canton, MA 02021

Great Deal
$2,377 BELOW
CarGurus IMV of $8,627

Price: $6,250

Mileage: 122,033

Location: Canton, MA 02021

Average time on market: 31 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Bright Silver Description: Used 2008 Chrysler 300 C for sale - $6,250, 122,033 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Alloy Wheels, Bluetooth, Backup Camera, Remote Start, Tow Package, Quick Order Package
https://static.cargurus.com/images/forsale/2017/10/06/17/00/2008_jeep_wrangler-pic-1510827054827477362-152x114.jpeg

2008 Jeep Wrangler X Used Cars in Canton, MA 02021

Good Deal
$2,269 BELOW
CarGurus IMV of $14,769

Price: $12,500

Mileage: 101,878

Location: Canton, MA 02021

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Green Description: Used 2008 Jeep Wrangler X for sale - $12,500, 101,878 miles with Bluetooth, Sunroof/Moonroof, Tow Package, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2017/11/17/22/25/2010_jeep_wrangler_unlimited-pic-6608146987386535925-152x114.jpeg

2010 Jeep Wrangler Unlimited Sport 4WD Used Cars in Canton, MA 02021

Good Deal
$2,587 BELOW
CarGurus IMV of $21,087

Price: $18,500

Mileage: 92,466

Location: Canton, MA 02021

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Black Description: Used 2010 Jeep Wrangler Unlimited Sport 4WD for sale - $18,500, 92,466 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Appearance Package, Bluetooth, Backup Camera, Remote Start, Tow Package, Quick Order Package
https://static.cargurus.com/images/forsale/2017/10/10/07/04/2006_infiniti_g35-pic-330343584428198439-152x114.jpeg

2006 INFINITI G35 Coupe Used Cars in Canton, MA 02021

Good Deal
$2,382 BELOW
CarGurus IMV of $12,882

Price: $10,500

Mileage: 60,705

Location: Canton, MA 02021

Average time on market: 27 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: White Description: Used 2006 INFINITI G35 Coupe for sale - $10,500, 60,705 miles with LE Package, Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Premium Package
https://static.cargurus.com/images/forsale/2017/11/22/06/20/2011_honda_pilot-pic-3026337519492122602-152x114.jpeg

2011 Honda Pilot Touring 4WD Used Cars in Canton, MA 02021

Good Deal
$2,030 BELOW
CarGurus IMV of $16,530

Price: $14,500

Mileage: 112,702

Location: Canton, MA 02021

Average time on market: 22 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Tan Description: Used 2011 Honda Pilot Touring 4WD for sale - $14,500, 112,702 miles with Leather Seats, Sunroof/Moonroof, Navigation System, DVD Entertainment System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start, Tow Package
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 18, 2017
Called right back.....
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 18, 2017
These people are very accommodating. George answered all my questions and was very patient. Daisy (personal thanks) does her work seamless and very fast.
Is this review helpful? Yes | No
Nov 17, 2017
Marcus Lovell
Great
0 of 2 people found this review helpful.
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Nov 9, 2017
Great dealer got me into the car I wanted. George,Alex,Marina, and Tommy good people to work with.
2 of 2 people found this review helpful.
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Nov 6, 2017
The team here is very kind and thorough. George help me get the best deal, considering my financial circumstances. He kept looking for better deals from the banks, until he found something that really suited me. The Alex was also very helpful, genuine, and thorough. I appreciated his approach.
3 of 3 people found this review helpful.
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Oct 31, 2017
Wasn't taken seriously at first. When I mentioned a noise it made they said it'd be fixed and it was only worse when I got it. Check engine light the next day. And was promised things that were only lies.
3 of 4 people found this review helpful.
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Oct 31, 2017
Empire Motors was very low key and low pressure sales environment. I showed up without an appointment and was able to take the car for a test drive. They also took the car to my mechanic so that he could perform a "peace of mind" inspection on the car. The car passed with flying colors and I purchased the 2011 Audi A6. The car buying experience from Empire Motors was straightforward and accommodating.
3 of 3 people found this review helpful.
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Oct 26, 2017
Hugens26
I drove over an hour and a half to find that the vehicle was very used and not worth the price. Upon arrival I've noticed the rear bumper on the 4runner was very much scratched and was dented towards the left and the headlights needed reconditioning. A worker pointed me where the car was and stood there for 15-20 minutes in the rain waiting for someone, continued to check out the car and waiting and no one came. I decided to leave and I'll never come back
3 of 3 people found this review helpful.
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Oct 24, 2017
Filled out an application online to get pre approved for financing. Never got called, no follow up call. Called them multiple times about the vehicle i wanted and the result of my application. Kept getting the run-around. I finally decided to go in person to find out that they sold it a week prior. A complete waste of time.
2 of 2 people found this review helpful.
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Oct 15, 2017
Made the transaction in one day. George, was easy to deal with. Came down a bit on the price and thought I got a fair deal. I didn't feel pushed or rushed into the sale. Car had some minor issues that were fixed in 3days prior to purchase.
2 of 2 people found this review helpful.
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Oct 14, 2017
gjr
Fast response, very satisfied.
Is this review helpful? Yes | No
Oct 14, 2017
Dealer responded next day and was very professional. Sent me link to dealers site and offered test drive and personal offers . Very nice. They really offered to me an interesting deal. Now, i'm draw up papers for my new car. I'm very satisfied.
Is this review helpful? Yes | No
Oct 12, 2017
Very laid back (I like that) all the people I spoke to where polite no persistence on buying the product
0 of 1 people found this review helpful.
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Oct 12, 2017
This dealer is terrible and the staff there is even worse, I called on the phone and asked them if they had the car that I was looking for and they told me yes they have it, then I went there two after the phone call that I made but the employee there said that this car it’s been sold a week ago and nobody even apologized for that , so they wasted me 3 hours driving on that day. I recommend this dealer to nobody
5 of 5 people found this review helpful.
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Sep 15, 2017
lithhunter
Poor attitude. Told them went to their lot, the truck was not there. Subsequent phone call the said they have 4 lots but would not give the location if the truck. Said just stop by, a waste of time.
6 of 6 people found this review helpful.
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Sep 13, 2017
Culli
Good
1 of 3 people found this review helpful.
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Sep 5, 2017
I set a time to see the vehicle. Showed up with cash. Vehicles was sold and was not notified.
10 of 13 people found this review helpful.
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Sep 5, 2017
The worst experience ever had i contact them about a 2008 toyaota sienna my appoint was for 1 pm but when a get there the manager did stand up to talk or look at me not eve said nice to meet you for me its was rude no maners how to try costumers any ways the thing is that we was talking fine through email but they didnt told me that they sold the van already and made me drive 1 hour from my home with 3 kids just for nothing... didnt get attention the said that was the only minivan that they have i wont go there anymore for anything that they have they are without maners on how to deal with costumers1 star because i cant leaved 0 but for me its 00000
9 of 9 people found this review helpful.
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Aug 24, 2017
19wild
Beware!! Knowingly sold me a vehicle needing a several thousand dollar exhaust repair. Reluctantly took the car back in and performed a weld patch to the exhaust and charged me an expensive repair bill on top of the purchase price. Business ethics questionable at best.
16 of 16 people found this review helpful.
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Aug 20, 2017
Very forthcoming with information and pleasant. Willing to listen and answer my concerns.
2 of 6 people found this review helpful.
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Aug 16, 2017
wendyayn
These guys are awesome! The car was exactly as described. There is no pressure to buy. I couldn't make the financing work but I would definitely drive four hours again to deal with them.
4 of 7 people found this review helpful.
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Aug 2, 2017
Very responsive, but looking for an nice Avalanche with heated seats & need to get a good trade-in value.
3 of 3 people found this review helpful.
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Aug 2, 2017
I was contacted quickly. When I said I was first going to follow up on more local cars the contact easily accepted that statement
3 of 5 people found this review helpful.
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Jul 19, 2017
swift21
Dealer contacted me immediately and is still keeping in contact.
2 of 4 people found this review helpful.
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Jul 19, 2017
GuruR4H9
It was really friendly and ready to work with you
2 of 5 people found this review helpful.
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Jul 14, 2017
I ought my jeep commander 2006 for a great price and they made me feel comfortable the whole time. They were able to register the car for me and I called because I needed the rotors and break pads and serpentine belt replaced and without hesitation George told me to call his mechanic which is his brother and gave me an appointment the following week. They definitely take their reputation serious on selling good used cars. So far I am satisfied completely
4 of 6 people found this review helpful.
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Jul 14, 2017
Very unprofessional. I had the money ready for the vehicle, and already had it insured. I showed up to give them the check and finish everything after being told that everything was ready, and when i got there they didnt have the title for the vehicle. Do yourself a huge favor and dont trust these people.
13 of 13 people found this review helpful.
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Jul 14, 2017
cpisto
35
I was contacted by multiple sales people who were eager to work with me. Unfortunately, I decided to refi my current loan and did not buy from them. Great inventory though.
2 of 5 people found this review helpful.
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Jul 4, 2017
GuruTDQS
Responded via robo response then called incessantly, I spoke to one salesperson via email and another on the phone requesting clarification on the listing and photo's to back it up which were promised but, never produced. Location is just too far from my home to travel and find out options listed were not actually present and the photos in the listing, seemed to indicate that was the case.
3 of 5 people found this review helpful.
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Jul 3, 2017
Guru35QF
very helpful.
2 of 4 people found this review helpful.
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Jun 29, 2017
Fantastic response time! George was very friendly and professional.
3 of 4 people found this review helpful.
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Jun 28, 2017
Contacted me right away, and the owner followed up with me as well
2 of 3 people found this review helpful.
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Jun 24, 2017
Went to look at a truck and found the tires and wheels were no good. I was told the tires and rims would be replaced . Made an appointment to go back after the work was done.I went back and the truck was not there. They said it wasnt done yet. Went back thr next day the truck was there with the same tites and wheels. After all that happened i decided to read their reviews and found that was a consistant problem. Im all set .dont have time for that
13 of 13 people found this review helpful.
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Jun 24, 2017
They had sold this car already when I contacted but They was very nice.
4 of 11 people found this review helpful.
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Jun 13, 2017
Guru7XJT
Good very good car .
1 of 5 people found this review helpful.
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Jun 8, 2017
Dealer was rude, gave me plates for a test drive and said test drives are only five minutes and when I told him the gas tank was empty he told me "it doesn't matter you only gave give minutes" so I couldn't even get on the highway to really test the car.
16 of 16 people found this review helpful.
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May 30, 2017
Did not end up buying here but the dealer contact was prompt and professional.
5 of 7 people found this review helpful.
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May 9, 2017
They called but I decided not to see the car because of the high mileage.
2 of 5 people found this review helpful.
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May 9, 2017
Poor car was already sold drove all the way up there !! Waist of time and $$
13 of 13 people found this review helpful.
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May 7, 2017
Pipsuitalan
They were very responsive to my request. First, Amanda emailed me, and then Mary called me on the same day. I sent them an email advising I purchased a truck locally and Mary called again. I spoke with her to let her know I purchased a truck locally. She was very pleasant.
2 of 5 people found this review helpful.
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May 1, 2017
They where quick to reply
1 of 3 people found this review helpful.
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Apr 28, 2017
ChristineLibby
Great dealership. Fast and fair prices, only took a little over an hour to trade in and make the deal. Good financing right at dealership!
7 of 10 people found this review helpful.
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Apr 14, 2017
If your financing they don't really care about you unless they really need to get rid of a car. Tried to buy a car from them twice and they just told me they'd call back and never did, I had to call back and check ever other day until they sold the car without telling me
13 of 14 people found this review helpful.
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Mar 20, 2017
Muaxe2017
I came there 3 time with this car, when I called and they confirmed this car still available, but i got there they said that it just sold. Thax called me again this car was abailable, I got there again and they said that just sold three times. They tried to fishing game to customers
19 of 20 people found this review helpful.
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Mar 17, 2017
Torey Bryant
Wonderful
2 of 8 people found this review helpful.
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Mar 12, 2017
dealer called and is on top of the sale
2 of 9 people found this review helpful.
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Mar 11, 2017
PJL1990
Dealer responded through email promptly, even though I bought elsewhere.
0 of 3 people found this review helpful.
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Mar 10, 2017
Called multiple times sales people weren't even aware wether the car I was inquiring about was available. Kept getting different answers. Good thing I tried hard to get in touch with someone who actually knew what they were talking about because I would have drove over an hour away for a car that was already sold!!
11 of 12 people found this review helpful.
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Mar 10, 2017
Very nice. Waiting for continuing call.
0 of 7 people found this review helpful.
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Mar 9, 2017
I was allured by the 2008 BMW 528xi priced at $9,500 with mileage at 85k. When I got into the sales office about March 1, one dealer told me the car was just sold. Actually the car is still in their parking lot one week later and advertised on CarGurus. This is a typical bait-and-switch trick. If you are curious, check if the 2008 BMW aforementioned is still available.
16 of 16 people found this review helpful.
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Mar 4, 2017
Biscayne_1357
Emailed and was told the car was there. Called to make an appointment and the car was actually sold but told they have another and was available to see by appointment only (Sunday) we made our appointment, drove all the way over and someone walked in without an appointment and took the car for a drive minutes before we got there. Then the next day I got a call asking if I was still interested in coming to drive the original car I wanted that i was told was sold. I told the woman who called me that it was sold and she didn't even check before calling me. Then I got an email a day later asking if I wanted to come in to drive the sold car again.
20 of 20 people found this review helpful.
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Mar 4, 2017
Dpickett508
My experience was the same as so many others. If the ratings allowed me to give zero stars, I would. In a nutshell: scheduled test drive for a Lexus GX470. Confirmed my 11am appointment the day before arriving. When I arrived, the "dealer", who couldn't even get up from his desk, appeared completely clueless as to why I was there. Then he claimed the vehicle was sold earlier that morning. Really? IT'S 11 AM! Now, I know they will claim they sell cars so quickly, but when I viewed the other GX470, and the Sequoia he attempted to switch me to, I find that hard to believe. Both had stains on the headliner, and one smelled like an ashtray. When I stated that it would have been nice if someone called me before I took time off from work, and drove over an hour to get there, he meekly said, "sorry". What a complete waste of time. DON'T FALL FOR THE TRAP! Because I had no intention of purchasing from this dealer, I did no inquire about the warranty company. Therefore, I have no direct knowledge of the company that Empire uses. Just ensure you do your research, because these "Lifetime" warranties are not always all that.
16 of 16 people found this review helpful.
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Mar 1, 2017
Gmrichos
Good deal, fair prices. Happy with the experience.
0 of 7 people found this review helpful.
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Feb 27, 2017
Taz_02538
Yes, they did. I like the looks of the 2004, with the low mileage, but the options were not there that I was looking for. The older 2003 had the options, but I do not like the color. (I am very impressed with the extended warranty. )
1 of 7 people found this review helpful.
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Feb 26, 2017
Fast contacted me back
0 of 5 people found this review helpful.
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Feb 21, 2017
Car was not on lot when appointment was made. It was in the shop. He tried to make it up to me by offering to bring it to my house to test drive. This does not make up for taking a couple hours out of our weekend when it was the only time available for us. We bought somewhere else.
11 of 12 people found this review helpful.
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Feb 16, 2017
Absolutely great contact from all sales people but when it comes to trying to contact the manager there is no contact at all from him.
3 of 7 people found this review helpful.
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Feb 12, 2017
George went above and beyond to help us get into the Tahoe. My wife really wanted the SUV, and I must admit it is really nice!! We went there to see the vehicle just "window shopping" as we were waiting on tax returns for the down payment. After explaining this to George he offered to hold the vehicle (provided we put a deposit on it... that's business) until our returns came in!!!!! I can't say enough great things about the customer service we received!!!
4 of 9 people found this review helpful.
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Feb 12, 2017
I email about a vehicle. They said it was there, but it was not. The office was open, but empty. I called once I arrived and man claimed to be warm inside the office, but the place was like a ghost town. Like they could pick up and leave at anytime. Bad vibes. Possible SCAM ARTISTS running the place. STAY AWAY!!!!
13 of 15 people found this review helpful.
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Feb 9, 2017
Royal_1623
Had a great experience buying a car from Empire they had the car I wanted and proceeded to make everything go as smooth as possible. They even delivered the car!
3 of 4 people found this review helpful.
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Feb 5, 2017
Never visited but the response was quick.
0 of 1 people found this review helpful.
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Jan 17, 2017
O.K. I bought the car and they delivered it the next day.No problems
2 of 3 people found this review helpful.
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Jan 17, 2017
good
0 of 4 people found this review helpful.
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Jan 14, 2017
Very sketchy. Car I wanted to see was sold despite promise they would hold it for me by George phone calls were not returned despite promises ow ner would return my call I believe they work on the bait and switch method. Last straw was the bad reviews I read
10 of 11 people found this review helpful.
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Jan 10, 2017
This dealer was both obnoxious and downright rude.I was so enraged with the treatment I recieved that I left their lot and spent 11,000 cash at the dealership next door...100% my gain..100% their loss
10 of 11 people found this review helpful.
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Jan 3, 2017
They set up a test drive with me. I drove all the way there and when I arrived they acted like they didn't know I was coming and THEN informed the car needed a Power Steering Pump. Then told me I could look at other cars on the lot...classic "Bait and Switch"! I left!!!
13 of 13 people found this review helpful.
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Dec 26, 2016
My daughter and I showed up at our appointment to this dealership. We had received two emails saying the car was available and then they had called and I set up the appointment with you. When we got to the dealership we got to the door and the grey haired older gentlemen didn't even hold the door open for us, when we got in the office he asked what car we wanted to see and sent us into the parking lot. I saw him walk away and I look over and he's in a car and appeared to be leaving. Another guy came out, Spanish man, asked what Infiniti we wanted, I told him we were interested in the grey 07' BMW 3-Series with the xi, and the navigation. He told us OK hold on walked about 15 feet came back and told us it was sold. I asked why didn't anyone tell us, he said it takes 24 hours for the listing to come off the web site. Needless to say I was highly annoyed and we left.
17 of 17 people found this review helpful.
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Dec 15, 2016
Received too many calls and continue to call me. I already bought a car but they still continue to leave messages.
10 of 11 people found this review helpful.
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Dec 1, 2016
Drove out there to look at truck,text a man name george before going there never returned text got there they sold truck days ago.Thanks for wasting my time and gas.
11 of 11 people found this review helpful.
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Nov 25, 2016
Horrible. Could never get a straight answer on anything. Then they would say that they would back in about 15 mins. Days later 8 would get a call from someone else there and the process would repeat. Don't waste your time with this place.
9 of 10 people found this review helpful.
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Nov 10, 2016
I spoke with a representative of the dealer and made an appointment to see a car after work at 515pm. I got there and was told that the car wasn't there. The owner verbally said that he'd hold it until I could come back 2 days later, and that he would contact me for an exact time to visit. He never contacted me. I texted him with a request for a convenient time that day and was told that they had sold the car.
8 of 8 people found this review helpful.
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Nov 8, 2016
It was good and fast. I got what I wanted. Easy process and the people are very nice.
1 of 5 people found this review helpful.
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Nov 4, 2016
A few emails sent, ended up the car was not there, don't know if it ever was. Dealer would not answer any questions about the car or warranty. No trust in them. Other reviewers seemed to be similar
10 of 10 people found this review helpful.
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Oct 6, 2016
Owner was polite & professional ! I ended up purchasing from a private party. I would recommend anyone who is looking to stop by. More attentive than most dealerships when I was shopping for a new car, nearby.?
1 of 3 people found this review helpful.
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Sep 29, 2016
boilerman123
Quick and helpful response.
1 of 1 people found this review helpful.
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Sep 25, 2016
Very good experience, was able to take a test drive without any pressure, and loved the selection of vehicles they have, hopefully I will be able to find a way to purchase the one I'm looking at.
1 of 1 people found this review helpful.
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Aug 28, 2016
Why do you guys still have this vehicle up if it's no longer there? My girlfriend and I drove an hour and a half to see this vehicle. They told me it was there on the phone and when I got there they told me that they sold it an hour ago. After I asked them why didn't they tell me that on the phone the guy was super rude and just brushed it off. Will never advice anyone to go to this dealer. Horrible customer service.
10 of 10 people found this review helpful.
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Aug 10, 2016
I'm STILL waiting for the carfax , and for a trade-in value on my 2000 Mercedes with 98K mi . George is taking good care of me!!! LENNY ...............I'm ready to make my deal for the avalanche we first spoke about, BUT I need to look over the carfax , and the trade in value on my trade-in. LENNY
2 of 3 people found this review helpful.
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Jul 28, 2016
prompt reply and follow up
1 of 1 people found this review helpful.
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Jul 21, 2016
I did not end up buying the car a contacted them about but George was great to work with. In the end we decided we wanted a slightly newer land cruiser. I will say the 2000 we looked at was in better shape than some of the newer ones we have looked at.
1 of 1 people found this review helpful.
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Jul 14, 2016
Things started out ok but after i left my deposit to hold the car while i await an approval things went south. Do not expect them to call u back its been 2 weeks i havent heard from the salesman in the 2 weeks i have called three times and i have drove back to the dealership. He hasnt returned any of my msgs left for him so now im left with the process of getting my deposit back. Horrible experience with this dealership.
4 of 5 people found this review helpful.
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Jul 14, 2016
They didn't have the model and year I was looking for. Greeted me and seemed fine.
1 of 3 people found this review helpful.
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Jun 20, 2016
Dealer responded promptly but car was not available (already sold).
1 of 3 people found this review helpful.
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May 22, 2016
profdaddy
They were low pressure and very accommodating. They spent time with you if you needed it but left you alone if that's what you wanted. They had very nice cars, multiple selections of the same model, and were very easy to deal with. All the cars were in very good condition and were popular models from quality manufacturers.
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May 7, 2016
The one key word - flawless. I like that they listened to what I wanted and didn't try to sell me something that I didn't want. No pressure, no hassle. Alex took great care of me. I traded my car in and got exactly what it was worth. I am convinced It's worth to visit this place again.
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May 6, 2016
Contacted me at 430 a.m and after I asked them to contact me on regular business hours I was again messaged at 1:30am
3 of 3 people found this review helpful.
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May 1, 2016
Wonderful, genuine people. Excellent customer service. Alex showed the car with no pressure sales. Very helpful and knowledgeable about the vehicle. Answered all my questions to my satisfaction and was respectful. Very smooth transaction from first point of contact to vehicle pick up. Ill be back to buy furture cars.
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Apr 21, 2016
good
0 of 2 people found this review helpful.
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Apr 19, 2016
Bad customer service, they try to sell to me a car that I did not want,after I was told the car I come for was sold after speaking to them and confirm that the car was there! !
3 of 3 people found this review helpful.
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Apr 8, 2016
Not the greatest experience. The car I wanted was gone and they move cars too fast so there is not really any room for negotiations, warranties etc
2 of 2 people found this review helpful.
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Apr 2, 2016
Empire Motors contacted me and I arranged a test drive the next day. Before Iwent to the dealer I went to view the listed and couldn't locate it so I contacted them the car was sold. I would have been nice if the dealer had called to inform me
3 of 3 people found this review helpful.
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Mar 23, 2016
I schedulaed a test drive and the day my test drive came alone i called them to make sure all was still good and they inform me that the only vehicle i was interested in was sold now mind you i was on a text list with the sales assoc. And i still heard no word about this and i live 1.5hrs away from this dealer. NOT COOL
4 of 4 people found this review helpful.
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Mar 21, 2016
Contacted me immediately, good experience
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Mar 15, 2016
Went in to talk to the sales rep but he was busy. They called the next morning to setup a meeting but after driving from RI we learned that they sold the car the night before!
4 of 5 people found this review helpful.
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Mar 6, 2016
They were awesome. Definitely recommend them.
1 of 1 people found this review helpful.
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Feb 23, 2016
Initial experience was good. During the process the boss got sick and no one else could complete the transaction. Unfortunately accurance but there needs to be a second guy trained or some sort of backup plan.
1 of 1 people found this review helpful.
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Feb 20, 2016
Karlcamis
Well the dealer didn't have the car present
2 of 2 people found this review helpful.
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Feb 20, 2016
eremy78
Amazing people there, the deal didn't get through but experience was great and very friendly
Is this review helpful? Yes | No
Feb 14, 2016
Some words about the dealership: friendly, honest and accommodating. The buying experience was fast and painless. I felt very comfortable and welcomed! Never felt pressured. George, the salesman was very professional and kind and helped make this a positive experience. After selecting the car, document preparation took less than ten minutes. If you want good atmosphere with great knowledgeable sales representatives go to Empire Motors.
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Feb 5, 2016
Great. Deal
0 of 2 people found this review helpful.
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Dec 21, 2015
I’ve purchase my FX35 from here and was very happy with the deal. I was impressed with faster service this time. It just took us less than an hour. It used to be almost two hours waiting. Thank you so much for the great improvement. I can safely recommend this dealership to all.
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Dec 6, 2015
Great people
0 of 2 people found this review helpful.
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Read 5 old reviews
Oct 12, 2015
Very decent service on my opinion! You cannot go wrong by purchasing a vehicle at this dealership. They will absolutely be my service provider of choice, and we look forward to working again for your whole family's needs. My salesman Walter Cruz is excellent and would recommend him to any future buyers. Very professional and courteous. He went above and beyond our expectations! I am very happy with the experience I had at the Empire Motors.
0 of 1 people found this review helpful.
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Jun 21, 2015
Mkb714
Very happy with the car I purchased. Alex was very pleasant to work with.
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May 30, 2015
We were treated very well and found the owner to be very honest in his dealing great price beautiful car.
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Mar 1, 2015
Excellent service overall nice vehicle.would purchase again if need be..
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Feb 12, 2015
overall i am very happy with the escape i bought from here. i miles were a little high, i had to replace a headlight the second day, but i kind of expect that with a used car. The salespeople were very professional and did not pressure me. i recommend this place to anyone.
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