Elmhurst Toyota

Express Lube, New Owner Events, Rent A Car, Signature Dealer, Presidents
Award, Parts Center, Toyota Certified Used Vehicles, Toyota Tire Center

440 West Lake Street, Elmhurst, IL 60126 - Map & Directions

http://www.elmhursttoyota.com

Sales: (630) 835-0736

Service: (888) 762-0050

Closed Today (Sun)

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Inventory
Sales Reviews (36)

Bob

Sep 25, 2016

Wuick response and a very nice selection of vehicles. Would buy here again

Is this review helpful? Yes | No

Juan

Sep 12, 2016

still waiting on a day to go visit in PERSON

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you for taking the time to provide this feedback, Juan. We have reviewed your comments and we encourage you to contact or visit us so we can better understand any issues or concerns at hand and we can work toward a resolution. We look forward to hearing from you.

Sincerely, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

Gregory

Sep 12, 2016

Service was Great, I received a good deal thanks to Cargurus and Elmhurst Toyota

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you for taking the time to submit this awesome feedback, Gregory. Hearing that you received "excellent service" from one of our sales team is always encouraging and reassures us of our commitment to our customers. We look forward to hopefully doing business with you again in the future.

Regards, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

Lori

Aug 28, 2016

Quick response

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

We appreciate the kind words, Lori. We look forward to seeing you again in the future!

Regards, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

Ron

Aug 25, 2016

Sam from Elmhurst contacted me quickly and gave me a quote. Also followed up.

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you for taking the time to write this review, Ron. We are pleased to hear that Sam was able to provide an efficient and overall positive experience.

Regards, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

Erin

Aug 22, 2016

Very prompt

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you for your business and this review, Erin. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know.

Regards, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

Arteestgirl

Jun 23, 2016

We bought a used Toyota Sienna and love it. Great car, great deal. Thanks to Tamika, Rob, and John for all your help getting our car on the road! Elmhurst Toyota has a great team. We appreciate great customer service! You can feel confident buying from this dealer!

Is this review helpful? Yes | No

David

Jun 16, 2016

My experience was very good. I ended up buying the vehicle

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you David for taking the time to write your review. We really appreciate your business and if there is ever anything else we can do for you please let us know. We'll see you when you are ready for your next vehicle.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Georgr

Jun 12, 2016

Went to Elmhurst toyota to see,vechile I get there and don't see red tacoma with topper. I go in to ask. A polish woman tells me they have truck. I go out and she shows me one with no topper. I state that I have been looking at this truck for two weeks with the topper, color red and with 202,000. She states that this one with 202,000 is new. I tell her I saw it on web at elmhurst. She lies to me and states again that they only had it 2 days when I've been watching for 2 weeks. I contact the customer help line at elmhurst toyota and when I tell her about it she hangs up on me. I stated the truck picture was taken in a garage. The polish lady stated all trucks pictures are taken outside.Another lie cause when I got home the pic was changed and the new pic with tacoma red with 202,000 was taken in same garage. They took topper off so they could repost to show less days on market. Elmhurst toyota are liars, and a shady dealership. They think the public is dumb. All I wanted was an honest answer and I maybe would have considered truck. Lying to my face is not a way to get customers. I love toyotas but am telling everyone to STAY AWAY from Elmhurst Toyota!!!

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Hello Georgr. My name is Rob Smithburg and I am the Internet Sales Manager here at Elmhurst Toyota. You are confusing this Tacoma with a different one you saw at another dealership. This Tacoma NEVER had a topper. We purchased this Tacoma at an auction and if you call me at (630)279-2160 and give me your email address I will be more than happy to send you the original auction posting of this vehicle with a photo that clearly shows that it never had a topper.

Kathy

May 26, 2016

Great experience bought car for my granddaughter pleasant experience great car!

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Kathy for taking the time to write your review. Providing outstanding customer service to our customers is our #1 priority. We really appreciate your business and if there is ever anything else we can do for you please let us know. We'll see you when you are ready for your next vehicle.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

BEN

May 21, 2016

Show me a vehicle that was overpriced and had too many problems motor mount was busted suspension is busted did not try to help at all poor rating

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Ben for taking the time to write your review. We appreciate and learn from all reviews whether they are positive or negative. If you could please contact me at (630)279-2160 I will be more than happy to look into this for you.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Babu

May 6, 2016

Prompt response.

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Babu for your review. Providing outstanding customer service to our customers is our top priority. Come see us when you are ready for your next vehicle.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Rich

May 1, 2016

I decided not to deal with these people due to the initial communication via e-mail. Not very professional in my opinion.

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Rich for taking the time to write your review. We appreciate and learn from all reviews whether they are positive or negative. If you could please contact me at (630)279-2160 I will be more than happy to look into this for you.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Natascha

Apr 22, 2016

Kept harassing me with texts and emails even though I told them I am not interested anymore.

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Natascha for taking the time to write your review. We appreciate and learn from all reviews whether they are positive or negative. If you could contact me at (630)279-2160 I will be more than happy to look into this for you.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Melissa

Apr 11, 2016

They called me and then called back to say the car was sold.

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Melissa for taking the time to write your review. Unfortunately any vehicle can be sold at any time. Especially the really nice ones. I'm sorry you missed it. If there is anything else we can do for you please let us know. We'll be more than happy to try and find another one for you.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

RCHibbits

Apr 4, 2016

Fast to respond to bad I missed car it was sold

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you RCHibbits for taking the time to write your review. Unfortunately any vehicle can be sold at any time. Especially the really nice ones. I'm sorry you missed it. If you would like to contact us and let us know the make and model of your perfect vehicle we will be more than happy to try and find another one for you.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

CARMEN

Mar 27, 2016

Great customer service ...

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Carmen for taking the time to write your review. Providing outstanding customer service to our customers is our #1 priority. We really appreciate your business and if there is ever anything else we can do for you please let us know. We'll see you when you are ready for your next vehicle.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Vince

Feb 24, 2016

Provided answers to all of my questions in a timely manner.

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Vince for taking the time to write your review. If there is anything else we can do for you please let us know.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

wjs2013

Feb 21, 2016

I was contacted by Melissa, who ignored my note asking them not to call me but to email me because I work nights, after calling me at 10am she proceeded to call, text, and email me until I responded. The price they had listed was very high and I asked her what they could do. She responded by asking me what I wanted to pay and added a smiley face to the email. Her interactions continued in this childish manner until I finally offered a lowball price for the car. She then ignored me for three days before responding to say her manager refused the price and I should stop by and see the car and I would understand its value. NOPE! Done playing games. I want a great price on a great car so this was not the dealership for me. Too many wonderful internet dealers to waste your time here.

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you wjs2013 for taking the time to write your review. We appreciate and learn from all reviews whether they are positive or negative. It is very surprising that you had an unpleasant experience with Melissa. She actually has one of the highest Customer Satisfaction scores of any of the the representatives here at our dealership. In fact recently she was one of only about 40 Toyota salespeople across the country who was awarded an all-expense paid vacation from Toyota based on her sales and the outstanding customer service she provides to her customers.

If you would like to con

More ...

Matthew

Dec 28, 2015

Best deal with a used vehicle that looks brand spanking new!

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Matthew for taking the time to write your review. We have been providing quality pre-owned vehicles to our customers for over 50 years. We really hope you enjoy yours for a long, long time. If there is ever anything else we can do for you please let us know. We'll see you when you are ready for your next vehicle.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Jonathan

Dec 10, 2015

Great deals on very good used cars, very pleased with the buying experience. I was in and out with my new car in just over an hour. Thanks Melissa and Micki!!

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Jonathan for taking the time to write your review. Melissa and Micki are both wonderful employees and they will go out of their way to offer outstanding customer service. Please let us know if there is ever anything else we can do for you. We'll see you when you're ready for your next vehicle.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Bill

Dec 4, 2015

Purchased king ranch with ding in windshield which spread across windshield next morning. I call my sales person/s and they didn't return my call. I guess once you drive off the lot they don't care they have made their commission

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Bill for taking the time to write your review. We appreciate and learn from all reviews whether they are positive or negative. I do not know the circumstances of your purchase but our salesperson should have returned your call. If you would like to contact me to let me know who you worked with I will be more than happy to look into this for you.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

ROGER

Oct 3, 2015

awesome!! our salesperson PJ, is excellent! the car is perfect!

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Roger for taking the time to write your review and for the really nice comment about PJ. She is a wonderful employee who will go out of her way to offer exceptional customer service. Please let us know if there is ever anything else we can do for you. We'll see you when you're ready for your next vehicle.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

ron

Sep 4, 2015

worked with PJ and got a great deal and yes i bought the car

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Ron for taking the time to write your review. PJ is a wonderful employee and goes out of her way to offer outstanding customer service. Please let us know if there is ever anything else we can do for you. We'll see you when you're ready for your next vehicle.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

jorgeo

Sep 2, 2015

Fast service very helpful.they got me what I wanted even that I had chapter 7 on my credict

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Jorgeo for taking the time to write your review and the positive comment. If there is anything else we can do for you please let us know. Enjoy your vehicle.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

ermccarthy20

Sep 1, 2015

Prompt response but not much progress unless you go there.

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you ermccarthy20 for taking the time to write your review. We try to do as much as we can online with our Internet customers. However sometimes depending on the vehicle, especially certain pre-owned vehicles, it is better to stop in to wrap things up.

We appreciate your business and if there is anything else we can do for you please let us know.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Ammar

Aug 26, 2015

TAlked & explained not what i was looking for

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Ammar for taking the time to write your review. If there there was any miscommunication on our part please let me know. Providing outstanding customer service is our top priority.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Barb

Jul 12, 2015

Email response was good, however salesman told me to buy a car from a different dealer because "it's a good deal." Didn't even want to try to make a sale.

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Barb for taking the time to write your review. We are very aggressive with our online pricing which does not leave us much, if any, room to negotiate. By quoting our lowest price right from the beginning we have earned the business from far more customers than we have lost. Most of our customers really appreciate our way of doing business. However it is possible that another dealership could have a lower price on a vehicle. Maybe they are listing a “loss leader' vehicle or just need to hit a major quota. If this is the case and they have an extremely low price on a vehicl

More ...

jeffwags

Jul 8, 2015

Overall positive experience

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Jeff for taking the time to write your review and the positive comment. If there is anything else we can do for you please let us know.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Graciela

Jun 10, 2015

Pj was amazing, very helpful and gave me a good deal.

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Graciela for taking the time to write your review and for the positive comments. PJ is a wonderful employee and goes out of her way to offer outstanding customer service. Please let us know if there is ever anything else we can do for you. We'll see you when you're ready for your next vehicle.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

kasia

Apr 30, 2015

Amazing customer service, representatives were very nice and not pushy! I loved it there.purchase went smooth and very informative made sure I understood everything!

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Kasia for taking the time to write your review. Providing outstanding customer service to our customers is our #1 priority. We really appreciate your business and if there is ever anything else we can do for you please let us know. We'll see you when you are ready for your next vehicle.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Alex

Mar 13, 2015

After I test drove the vehicle and agreed on price I discovered that at delivery they had removed the all season floor mats. When I inquired why they were not in the car the salesman said they were not part of the car and would cost an additional $600. ...Classic bait and switch. In truth I should have walked out but I purchased the car and drove directly to Weather Tech's showroom and purchased a more complete set for $400

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Alex for taking the time to write your review. We appreciate and learn from all reviews whether they are positive or negative. If you could please contact me at (630)279-2160 I will be more than happy to look into this for you.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

marlene

Mar 1, 2015

Great business

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Marlene for taking the time to write your review. We appreciate your business and look forward to serving you for many years to come. Please let us know if there is ever anything we can do for you.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Mark

Dec 9, 2014

Excellent Experience! Internet sales and manager were very accommodating! The experience went just as I'd hoped it would! PJ (sales) knew exactly what I wanted, listened to me and stayed positive throughout! My overall experience was the BEST and most comfortable I've ever had purchasing a vehicle! Positive environment / friendly personnel - highly recommend to anyone!

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Mark for taking the time to write your review and for the positive comments. PJ is a great employee and takes great pride in offering outstanding customer service. Please let us know if there is ever anything else we can do for you. Enjoy your vehicle and we'll see you when you're ready for your next one.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

frannie

Oct 31, 2014

Jeff was AWESOME!! He did everything he said he would do! Highly recommend this place! !!

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Frannie for taking the time to write your review. Jeff Cummings is a great employee who takes very good care of his customers. He appreciates your positive comments. If there is ever anything we can do for you please let us know.

Rob Smithburg
Internet Sales Manager
Elmhurst Toyota/Scion

Shar

Oct 18, 2014

Dealer followed up immediately and was respectfully persistent but not at all pushy. Every question I had was answered quickly and thoroughly. We didn't end up buying from them but I would refer them to anyone looking for a good deal on a high quality used vehicle.

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Shar for taking the time to write your review and for the positive comments. Come back and see us when you're ready for your next vehicle.

Read 22 old reviews

Old Dealer Reviews

John

Sep 12, 2014

Folks were great to deal with and showed me several vehicles that they thought I would consider. That was above and beyond what I expected. I would recommend them hands down. I dealt with William Perez, didn't push anything on me just helped to find what I was looking for.

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you John for taking the time to write your review. We really appreciate your business and look forward to serving you for many years to come.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Shaheen

Aug 27, 2014

They are very friendly & help full

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Shaheen for taking the time to write your review. We really appreciate your business. If there is ever anything else we can do for you please let us know.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Ifeoma

Aug 25, 2014

good

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Ifeoma for taking the time to write your review. If there is anything else we can do for you please let us know.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

psqd

Aug 14, 2014

Elmhurst Toyota has been very prompt with information.

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you for taking the time to write your review. If you need any additional information just let us know.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Brian

Jul 25, 2014

Jeff Cummins is great.

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Brian for taking the time to write your review of Jeff. He has been an outstanding salesperson for us for quite some time. We really appreciate your business and look forward to serving you for many, many years.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Ayman

Jun 13, 2014

Stay away. Dealer has wrecked cars... Do not trust Car Fax.

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you for your feedback. Customer satisfaction is our #1 priority. For over 50 years we have taken pride in the pre-owned vehicles we have offered our customers. Our policy is that any vehicle traded in that was involved in a serious accident would immediately be wholesaled. If you could please call me at (630)279-2160 I would like to find out more about what happened.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Harriet

Jun 6, 2014

I wanted a specific Toyota Sequoia but my credit & income didn't allow it. Instead of searching for something that would suit my situation, he sent me away & he was angry as though I wasted his time. I would never go back there again!

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you for your feedback. Customer satisfaction is our #1 priority. Believe us when we say that we want every customer who drives on to our lot to drive off with one of our vehicles. Ultimately though it is the banks that make the final decision. If you could please call me at (630)279-2160 I would like to find out more about what happened and also find out who you spoke with here at our store.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Mark

May 12, 2014

they responded quickly and I'm about to purchase....

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Mark for taking the time to write your review. We really appreciate your business. Thanks again.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Miguel

Apr 27, 2014

Excelent service, friendly people.

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Miguel for taking the time to write your review. We really appreciate your business. If there is anything else we can do for you please let us know.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Janet

Apr 25, 2014

Very resposive

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Janet for taking the time to write your review. Customer satisfaction is our #1 priority. Please let us know if you need any additional information.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Luis

Apr 22, 2014

good experience. sales people were friendly and knowledgeable.

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Luis for taking the time to write your review. We really appreciate your business. If there is ever anything else we can do for you please let us know.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

abdul

Apr 10, 2014

Awesome

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Abdul for taking the time to give us a 5 star rating. We really appreciate your business. If there is ever anything else we can do for you please let us know.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

john

Nov 27, 2013

service for purchase was very good. Had to negociate for fair trade in value. Got good price for replacement vechile. Would try them again, but like every dealer I have eve been to one deal a a time.

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you John for taking the time to write your review. We really appreciate your business and look forward to the opportunity to earn it again sometime down the road. Enjoy your vehicle.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Deadre

Nov 20, 2013

They advertised incorrectly.

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you for your feedback. Customer satisfaction is our #1 priority. We do everything possible to make sure our vehicle descriptions are accurate. If you could please call me at (630)279-2160 I would like to find out more about what happened.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

goldie123

Nov 12, 2013

Dealer responded quickly. Haven't purchased a car yet from anyone.

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Goldie for the opportunity to earn your business. Customer satisfaction is #1 priority. If there is anything we can do for you please let us know.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

GoodDeal111

Nov 2, 2013

Absolutely the best and most respectful dealer in town. Very courteous to women. Answered my questions, took every minute I needed; it turned out I needed a number of hours to make my decision. Were most eager to negotiate down the last detail. Highly recommended. Also, my English is superb, but I liked how all the salespeople were respectful and many spoke more than one language.

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you for taking the time to give us a 5-star rating. We really appreciate your business. If there is ever anything else we can do for you please let us know.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

nick

Sep 10, 2013

Sales agent responded promptly. It was just an inquiry so no additional calls.

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Nick for the 5-star rating and the opportunity to earn your business. Customer satisfaction is #1 priority. If there is anything we can do for you please let us know.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Matthew

Aug 3, 2013

Recommend

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you Matthew for taking the time to give us a 5 star rating. We really appreciate your business. If there is ever anything else we can do for you please let us know.

Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

gregory

Apr 13, 2013

Dealed wanted $4000 over the advertised price. Why do they even bother to advertise a price they cannot deliver?

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you for your feedback. Customer satisfaction is our #1 priority. If you could please call me at (630)279-2160 I would like to find out more about what happened. In the 8 years that I have been with Elmhurst Toyota this is the first time anything like this has ever been brought to my attention.
Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Carla

Mar 12, 2013

They went out of their way to be helpful. I would contact them again.

Is this review helpful? Yes | No

Cabrio_12637

Aug 28, 2012

Over all a good experience. Melissa Garcia was our sales women and she was excellent. There was a slight misunderstanding with the sales manager but overall not a bad experience.

Is this review helpful? Yes | No

Tom

May 9, 2012

Way over priced on there vehicles!

Is this review helpful? Yes | No

Response from Elmhurst Toyota:

Thank you for your feedback. Most of our vehicles listed here on CarGurus have either a "Good Deal" or "Fair Deal" rating. If you could please call me at (630)279-2160 I would like to address your concern. Customer satisfaction is our top priority.
Rob Smithburg
Internet Sales Manger
Elmhurst Toyota/Scion

Read 22 old reviews

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338 Great Deals out of 16,821 listings starting at $1,950

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75 Great Deals out of 6,556 listings starting at $5,900

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4 listings starting at $58,235

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91 Great Deals out of 5,306 listings starting at $2,990

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170 Great Deals out of 6,044 listings starting at $2,988

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366 Great Deals out of 22,535 listings starting at $1,450

Used Toyota Highlander Hybrid

35 Great Deals out of 1,462 listings starting at $3,495

Used Toyota Tundra

528 Great Deals out of 23,970 listings starting at $2,500

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