Elliott Chrysler Dodge Jeep

2045 Burton Rd
Mt Pleasant, TX 75455

Sales: (903) 741-4440

Service: (430) 222-4917

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All reviewers have been verified to have contacted this dealer – Learn More
Sep 4, 2017
I spoke with them on the phone. We had already purchased another vehicle by the time they called.
Is this review helpful? Yes | No

Response from Elliott Chrysler Dodge Jeep:

Clint,

Thank you for giving us the opportunity to earn your business.  I'm sorry we were not able to work out a deal for you, but we wish you the best and if we can be of service to you in the future, please let us know.
Jul 19, 2017
I was very pleased with Jeremy. He responded rather quickly and was very informative yet not pushy with his sales tactics at all
Is this review helpful? Yes | No

Response from Elliott Chrysler Dodge Jeep:

Jason,

Thank you for your business and for your kind words.  You are 100% correct about Jeremy, he is fantastic!  Our sales philosophy is predicated on the fact that we know you don't want to deal with a "pushy" salesman.  We feel that buying a new vehicle should be fun and no one has fun being pushed around.  

Thanks again for choosing Elliott Chrysler Dodge Jeep and we are honored to count you among the members of the "Elliott Family"!
Jul 18, 2017
Guru9PV6J
Super helpful and attentive by text and email. Hard to get to answer the main phone number, but responsive to voicemails in under an hour. Made pre-sale details and agreements from Tyler, TX over the phone and drove to the dealership that Saturday to test drive and finalize sale! Great people. Jeremy and Brian were very helpful and worked with me to get the deal I needed.
Is this review helpful? Yes | No

Response from Elliott Chrysler Dodge Jeep:

Guru9PV6J,

Thank you for your business and your kind words.  I would like to apologize for the main phone number problem.  We have had a bit of a time with that, but it appears to be working again.  One of the great things about living in this day and age is that we have so many ways to effectively communicate and, as you can attest, we utilize whatever works best in each situation.  You are spot on about Jeremy and Brian, these guys will work their tail end off to get you the best deal.  

Thanks again for choosing Elliott Chrysler Dodge Jeep and we are proud to have you as a new member
 More ...
Jul 7, 2017
Experience was great and painless going through the paperwork.
Is this review helpful? Yes | No

Response from Elliott Chrysler Dodge Jeep:

Calvin, thank you for your business and your kind words.  One of our main goals is to provide a great experience for you and, as you stated, make it "painless".  Buying a vehicle should be fun and exciting.  We strive to make that happen every time.

Again, we appreciate you and are proud to welcome you to the "Elliott Family"!
Apr 29, 2017
GuruT62Z
Contacted about 24 hours after I left message. they sold the truck in between. Still have the truck listed on website.???????????
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Elliott Chrysler Dodge Jeep:

GuruT62Z,

I apologize that we did not get back to you sooner than 24 hours.  As for the vehicle still being listed on the site, there can be a day or so lag before the listing comes off the website due to the different feeds being updated.  Again, I apologize for the inconvenience and if there is anything that we can do in the future to assist you, please let us know.
Apr 8, 2017
Dedicated, friendly.
Is this review helpful? Yes | No

Response from Elliott Chrysler Dodge Jeep:

Landel,

Thank you so much for your kind words.  We value you and your opinion.  It is our goal to make sure that every interaction you have with us is done in a friendly and cordial way.  We appreciate the opportunity you have given us to earn your business.

Thanks again Landel!
Apr 5, 2017
Took a couple of days to get a response. I had to reach out to the salesman. After speaking with him, it took him another day to get my questions answered, then told me the vehicle was no longer available.
Is this review helpful? Yes | No

Response from Elliott Chrysler Dodge Jeep:

Dawn, I would like to thank you for contacting us.  I would also like to apologize for us not getting back with you and getting your questions answered in a timely manner.  That is not our normal practice and we thank you for bringing this specific incident to our attention.  We will definitely work to make sure that this does not happen again in the future.   
Apr 1, 2017
Everything about my experience was excellent! From the first question till I drove off the lot, they did everything they said they would. Mark was awesome and very helpful. They treated me fairly and hosestly. I drove 3 hours to make the purchase and would do it again.
Is this review helpful? Yes | No

Response from Elliott Chrysler Dodge Jeep:

Mike,

Thank you for your business and your kind words.  We believe in following through and making good on our promises.  You are right about Mark, he is fantastic.  He knows the products and has a great way with folks.

Again, we appreciate you choosing us to do business with us and making the drive.  We are proud to add you to the roll of the "Elliott Family".
Mar 12, 2017
Dealt with me through email as I requested. They had the vehicle in stock and I felt as though we got a great deal!! The salesman and manager were awesome!!
Is this review helpful? Yes | No

Response from Elliott Chrysler Dodge Jeep:

Hi Michelle,

Thank you for your business and for your kind words.  You bring up a great point that a lot of people may not realize.  We are more than happy to assist you by any means available, whether that be in person, on the phone, through text or email.  We realize that your time is valuable and we are more than happy to do whatever we can to make the best use of the time you have available.

Thanks again Michelle, we appreciate you choosing Elliott Chrysler Dodge Jeep and we welcome you to the "Elliott Family"!
Mar 11, 2017
mawenger
They have a truck I like but the wife wants a 4x4 instead... so, that's the dilemma... Mark and Anna from Elliot auto were very responsive and the only ones that will deal with me over the email... I like that.. everyone else just wants a phone number so they can talk to you .. i'm not home but 5percent of the day and the last thing I want to do is spend the other 5percent talking to a dealer.. email is awesome and I can answer questions no matter what time of day it is.... Thankyou Mark and Anna from Elliot....Hope yall can help me out with a purchase soon...
Is this review helpful? Yes | No

Response from Elliott Chrysler Dodge Jeep:

mawenger,

Thanks for your kind words and consideration.  With technology what it is these days, we pride ourselves on being able to communicate with you in many different ways.  Email, of course, is a great way to do that.  Your review points out exactly why this is effective.  You don't have a lot of time where you can speak to someone, but you can email when you do have a few minutes and we are more than happy to assist you at your convenience.  

Thanks again for the kind words and I look forward to seeing you driving a great vehicle from Elliott Chrysler Dodge Jeep in the very near fu
 More ...
Mar 9, 2017
Very nice and helpful ended up getting a 2015 with less miles for like 9000 more. Very help all I did was call they did the rest
Is this review helpful? Yes | No

Response from Elliott Chrysler Dodge Jeep:

Hi Jenny,

Thank you for your business and for your kind words.  It is our pleasure to do everything that we can to make sure that you get the right vehicle for you and your situation.  We know that your time is valuable and many times we can do most of the leg work for you before you ever come into the store (in fact, many times we actually deliver the car to your front door and you can do the whole thing without ever coming to the dealership).  

Thanks again for choosing Elliott Chrysler Dodge Jeep and we are proud to add you to the "Elliott Family"!
Mar 2, 2017
Fair deal strat forward easy to work with
Is this review helpful? Yes | No

Response from Elliott Chrysler Dodge Jeep:

Brian,

Thank you for your business and for your kind words.  We firmly believe that there is no reason to make buying a vehicle a hassle.  Let's face it, it should be fun!  That is why we clearly and fairly price all of our inventory online with no hidden costs.  Our team is extremely knowledgeable and they work diligently to make sure that you get all the answers you are seeking.  This way you can make your buying decision confidently and know you are not just getting a great vehicle, but also getting our expertise for the entire time you own your vehicle.

Thanks again for choosing Elli
 More ...
Feb 27, 2017
KiraLanese
Contacted us immediately. Great place to do business with...
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Elliott Chrysler Dodge Jeep:

Hi Kira,

Thank you so much for your business and your kind words.  We know that your time is valuable and when you seek information, you need accurate information and you need it quickly.  One of our main goals is to provide you with all the info you that you are looking for, so you make an informed and confident decision.

Again, thanks for choosing Elliott Auto Group and we are proud to have you as a member of the "Elliott Family"!
Feb 4, 2017
Have responded well to all my questions. Been very helpful.
Is this review helpful? Yes | No

Response from Elliott Chrysler Dodge Jeep:

Mike,

Thank you for sharing your story.  There is no question that with the amazing amount of technology in today's vehicles, you are going to have a lot of questions, it is our pleasure to assist you in any way that we can.  

Thanks again Mike, we appreciate you!
Jan 2, 2017
Great people
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Elliott Chrysler Dodge Jeep:

David,

Thank you for your business and your kind words.  We appreciate you!
Nov 10, 2016
Andrew was extremely helpful. He had all our paperwork done before we even arrived. He was very patient while we decided between two vehicles. The dealership as a whole was very pleasant to deal with and we came to terms quickly. Overall, a top notch car buying experience!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Elliott Chrysler Dodge Jeep:

Mischelle,

Thanks for your business and for your kind words.  You are right about Andrew, he is very conscientious about your time and works hard to make sure that everything is done in a timely manner and according to very high standards.  Your last sentence is one that many folks don't even realize still happens.  You said, "Overall, a top notch car buying experience!".  that is our goal with every single interaction we have and we truly appreciate you noticing.

Again, thank you for choosing Elliott Auto Group and we are honored to count you as a member of the "Elliott F
 More ...
Oct 19, 2016
Minor deal but was told the dealer was going to fuel this vehicle when I bought it and never did.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Elliott Chrysler Dodge Jeep:

Jake,

I want to apologize about the vehicle not being full when you bought it.  Our policy is to fill up every vehicle when it is purchased.  When you are back in this area, please stop by and we will gladly fill up your tank for you.

Thanks for your business and we are excited to have you as a member of the "Elliott Family".
Oct 9, 2016
It was a great experience we are looking to purchasing our next suv...
Is this review helpful? Yes | No

Response from Elliott Chrysler Dodge Jeep:

HI Charles,

Thanks for your kind words.  We are here to help you in any way that we can!
Sep 30, 2016
Wonderful and knowledgeable sales associate. Straight up honest.
Is this review helpful? Yes | No

Response from Elliott Chrysler Dodge Jeep:

Hi Walter,

Thank you for your business and your kind words.  In your review, you said that we were "wonderful and knowledgeable" and my favorite, "Straight up honest.".  Unfortunately, these aren't terms you often hear about dealerships.  However, our team is constantly training to be the most knowledgeable you will ever deal with and honesty is our main priority.  

Thanks again for your business Walter and we are proud to welcome you to the "Elliott Family".
Aug 17, 2016
great very presistant about there work
Is this review helpful? Yes | No

Response from Elliott Chrysler Dodge Jeep:

Hi Garry,

Thank you for your business and your kind words.  You mentioned that we are very persistent about our work, you are correct, we work hard to make sure that we exceed your expectations and service.

Thanks again for choosing Elliott Auto Group and we are proud to have you as a member of the "Elliott Family".
Read 2 old reviews
May 21, 2015
Didn't care for the truck when I went to dealer. Salesman found another one at another dealer but quoted a higher price than posted.
Is this review helpful? Yes | No
Apr 24, 2014
Horrible service didn't want to work with me..
Is this review helpful? Yes | No

Response from Elliott Chrysler Dodge Jeep:

Travis,

My Name is Brian Vaseleck and I am the Internet Sales Director here at Elliott Auto Group. I just gained control of the Car Guru account and saw your review. I am sorry that you had a bad experience and if there is anything I can do to make it up please let me know. I would love to know more about this interaction and how we dropped the ball. Please feel free to email me directly at bvaseleck@elliottflm.com

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