Elder Ford of Romeo

63300 Van Dyke
Washington, MI 48095
Map & Directions

Sales: (586) 460-4908 Service: (877) 365-2181

Today 9:00 AM - 6:00 PM (Closed Now)
Show business hours

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Dealer Details

Elder Ford of Romeo

15 reviews
Today 9:00 AM - 6:00 PM (Closed Now)
63300 Van Dyke
Washington, MI 48095

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Jan 17, 2020
Horribly unprofessional. I emailed with every intent to buy, I recived a response shortly after with implications the vechical I inquired about was still available, when they had already sold it. They had all my contact info, yet did not inform me car was no longer available. A wasted trip to say the least.
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Sep 22, 2019
Car was bought before I could get out to take a look. The sales guy was honest and called to let me know so I did not waste my time driving an hour each way.
2 of 2 people found this review helpful.
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Sep 15, 2019
Great customer service
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35
Aug 25, 2019
Very nice to speak with.
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Aug 11, 2019
They were a professional dealership
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Aug 10, 2019
Good friendly people, I enjoyed dealing with them.
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Aug 4, 2019
Fast response time, friendly
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Jul 24, 2019
The staff was friendly and very accommodating. We had a very good buying experience at Elder Ford.
2 of 2 people found this review helpful.
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May 14, 2019
Nice and cooperative dealership that went to lengths to make sure we left satisfied.
1 of 1 people found this review helpful.
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May 8, 2019
Very helpful
1 of 1 people found this review helpful.
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Mar 25, 2019
Didn’t answer my question. Just contacted me and asked if I had any other questions without answering the questions I gave
3 of 3 people found this review helpful.
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Mar 20, 2019
Very responsive to my unusual request. Hope to finish the transaction in near future. I live over a 100 miles away. Would recommend to my friends
1 of 2 people found this review helpful.
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Feb 27, 2019
They are very transparent in pricing. They offered me a great deal on my new car. The dealership staff is extremely knowledgeable and they honored the price advertised. I would recommend this dealership to my friends
1 of 1 people found this review helpful.
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Nov 3, 2018
Went in to buy a used car. The appraiser offered me $4000 less than what every other dealer is offering. It was ridiculous, I guess the new owners, and management dont really want to sell cars. I will take my business to someone who is serious about selling cars.
10 of 11 people found this review helpful.
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Sep 17, 2018
Emailed the dealer and talked to a sales person via email for 2 days about a mustang gt. Took time out to visit the dealer and get a price. Kept giving me the price for a eco boost mustang premium. Their prices on their website are not very transparent. I was told that all of the prices listed were A-Plan prices, you have to look way at the bottom in fine print it say that it “may” be the A-Plan price. When I asked is it or isn’t it the A-Plan price I wasn’t given a solid answer. Seems the price is at their discretion and give you answers on a need to know basis.
8 of 8 people found this review helpful.
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Sep 18, 2018
Response from current dealership:
We're extremely disappointed to hear about your recent experience at our dealership. We strive to be as transparent as possible in our advertising. We are under new ownership and management. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. Please reach out to me, Chris Dillaway, General Manager, at 877-365-2181 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

Sincerely,

Mike Stewart
Director, Digital Sales and Marketing