Ed Morse Auto Plaza

GM Certified Internet Dealer, GM Certified Used Vehicles

10133 Us Highway 19
Port Richey, FL 34668

Sales: (727) 877-1381

Service: (800) 735-4771

Today 8:30am - 8:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 19, 2017
Good experience, even though did not purchase the car.
Is this review helpful? Yes | No

Response from Ed Morse Auto Plaza:

We are happy to hear about your good experience, thanks for sharing!
Ed Morse Corporate Offices
Sep 3, 2017
Leatherlane1
Responded well, even though I had to ask same questions a couple of times before they would answer, but they did follow up with me.
Is this review helpful? Yes | No

Response from Ed Morse Auto Plaza:

Thank you for sharing your experience!
Ed Morse Corporate Offices
Aug 6, 2017
Dealer responded immediately and was straight up with the fact they couldn't meet my price point. Appreciated the honesty.
Is this review helpful? Yes | No

Response from Ed Morse Auto Plaza:

We are pleased to hear about your experience, thanks for sharing!
Ed Morse Corporate Offices
Jul 11, 2017
This and other dealers should tell potential customers in their ads of their document fees--in this case it was $799!! We agreed on the price of the car and the salesman said, " So you will pay that plus taxes, doc fees, and tag fees?" Luckily, I asked how much the doc fees were. My time spent was wasted and I'm angry about it!:(
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ed Morse Auto Plaza:

We apologize if your experience with our Ed Morse Auto Plaza team was negative in any way. Please reach out to Scot Staats, Internet Sales Manager, at 727-862-5411 to further discuss your case.
Ed Morse Corporate Offices
Jun 7, 2017
As a woman who hates to try and buy a vehicle, I have to say that this experience has been absolutely hands down the best experience that I have every had. Jeff P. was my sales representative and he was extremely polite, and professional and never treated me like the little woman. Troy was also great. The only thing that I really didn't like is that I didn't find out what I was paying for the vehicle until right before I was signing the paperwork a day later. We never discussed price and I never was given an opportunity to negotiate on the amount for my car that I traded. They made a great deal on my trade! That in my opinion was a little shady, and not being a pro at purchasing a car I wouldn't do that again, because I now felt that I was forced to take less than what my car was worth. That was my mistake and it won't happen again! A day after I bought my used vehicle, the vehicle was making a funny sound, and I had the pleasure to work the Travis H. as my service advisor, and Nathan E. as my service technician; these guys are GREAT!!!! I would recommend them to anyone. Travis made sure that I had a loaner vehicle to get back to work and school, and Nathan had my car back in less than 24 hours. I couldn't ask for a better experience with the service department. It was covered under a warranty and I couldn't be happier about this part of my experience. I definitely learned a few valuable lessons in the car buying process that I will hopefully never repeat again, but those were my mistakes! I love the vehicle that I purchased, and feel that I will have it for many years to come. I will definitely use this dealership in the future not only for my vehicles service needs, but when I want to purchase a new vehicle.
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Response from Ed Morse Auto Plaza:

Jennifer,
We apologize if your experience with our Ed Morse Auto Plaza team was negative in any way. Please reach out to Mike Kane, General Manager, at 727-862-5411 to further discuss your case.
Ed Morse Corporate Offices
May 8, 2017
These guys are very professional and willing to make a fair deal for both parties. I'm extremely happy with the process and drove home with the car I wanted. A great place to do business!
1 of 1 people found this review helpful.
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Response from Ed Morse Auto Plaza:

Thank you Joe for sharing your professional and happy purchasing experience!
Ed Morse Corporate Offices
May 2, 2017
Typical salesman pitch by telling me over the phone "We will give you the highest value for your trade in more than anyone". Other dealers offered $4000 more than Ed Morse. I would not recommend this dealership to family & friends.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Ed Morse Auto Plaza:

Robert,
Unfortunately we do not have enough information about your case to reach out to you. Please contact Alona Holland, Internet Sales Manager, at 727-862-5411 to provide more information.
Ed Morse Corporate Offices
Feb 14, 2017
jrbutcher
Elizabeth tried to earn my business and was very helpful - sadly the car wasn't right.
Is this review helpful? Yes | No

Response from Ed Morse Auto Plaza:

Thank you for sharing your helpful experience with our Ed Morse Auto Plaza team!
Ed Morse Corporate Offices
Dec 27, 2016
Dealer contacted me promptly when I asked for online information. Easy to work with, no pressure.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ed Morse Auto Plaza:

Nancy,

Thank you for sharing your no pressure and easy experience with our Ed Morse Auto Plaza team.

Ed Morse Corporate Offices
Dec 23, 2016
Planning on buying in less than a month responded quickly
Is this review helpful? Yes | No

Response from Ed Morse Auto Plaza:

Cody,

Thank you for sharing your experience!

Ed Morse Corporate Offices
Sep 25, 2016
Dealer contact was great.He gave me all the information I asked about the car and he gave me a reasonable price
Is this review helpful? Yes | No

Response from Ed Morse Auto Plaza:

Marty,

Thank you for your review regarding your informational experience with our Ed Morse Auto Plaza location.

Ed Morse Corporate Offices
Aug 24, 2016
Not really willing to work with me or help me find something that met my needs. Didn't feel like they cared about selling a vehicle. Wouldn't spend the time to drive to Port Richey.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 12, 2016
Took a long time to get the numbers and then wouldn't negotiate.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 6, 2016
The dealership did contacted me but I changed my mind on the vehicle I want.
Is this review helpful? Yes | No
Jun 26, 2016
Dealer was quick to respond but car was not suitable
Is this review helpful? Yes | No
Jun 6, 2016
trucknow47
Although we went with another dealer to buy our truck, this dealer was very friendly yet not pushy.
Is this review helpful? Yes | No

Response from Ed Morse Auto Plaza:

Thank you for the great review. Congratulations on your new car!
Jun 5, 2016
Very personable and helpful staff.
Is this review helpful? Yes | No

Response from Ed Morse Auto Plaza:

Art, thank you for the great review! We appreciate your business and hope to see you again!
May 7, 2016
Was great
Is this review helpful? Yes | No

Response from Ed Morse Auto Plaza:

Thank you for the great review, Kyle!
May 5, 2016
They had two people contact me offering to help, but I found a better deal locally
Is this review helpful? Yes | No

Response from Ed Morse Auto Plaza:

Jennifer,

Thank you for the positive review. Please let us know if there is anything that we can do to improve our service to you in the future!
Mar 16, 2016
Jodi was very helpful, however my wife didn't want drive the distance to look. She is road weary of looking so we are going to take break for awhile, as we have too many vehicles now. We should sell a few, and will. Thanks very much....
Is this review helpful? Yes | No

Response from Ed Morse Auto Plaza:

We are happy to hear that Jodi helped create a positive experience for you at Ed Morse Auto Plaza. Please let us know if we can assist you with anything else in the future.

Ed Morse Automotive Group
Feb 13, 2016
dealer responded timely to inquiry. However sales experience was horrible. Had scheduled an appointment to view the car. ALL staff was in a sales meeting when we arrived, which ran over by twenty minutes. Once it broke, 6 sales staff walked right past us in the showroom (within feet of us) without acknowledging our presence. Eventually we were redirected to an alternate sales person as the individual with whom we were scheduled to meet was with a customer even though our appointment was scheduled for the time the dealership opened. When we walked past that individual to get the keys to the car we were going to view, he never turned around from his desk to acknowledge us. He merely handed to keys over his shoulder to the other salesperson without turning around. Inspecting the car was just as interesting. Despite the report on the Carfax report that this dealership had thoroughly inspected the vehicle before putting it on the lot there were a few minor mechanical problems that were somehow missed: pulley to open the gas door was disconnected and therefore that door would not open. Had problems with the engine turning over and starting when we first got in the vehicle to test drive it as well as after we had driven it for about 10 minutes and then tried to restart it again. Very poor experience overall on so many levels.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 18, 2016
They have contacted us several times but it's too long of a drive to go and see it for the selling price
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Dec 15, 2015
Good.
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Dec 8, 2015
Happy with a service!!!
Is this review helpful? Yes | No
Dec 5, 2015
Car listed was in very poor mechannical condition. REFUSED to fix problems with AD and noisy belts. Rust and mildew smell on interior. They denied it was repainted, when it was obvious it has been repainted. Wanted to charge a discretionary shopping $699 dealer fee upcharge a tag by $220. Waste of 4 hours.
2 of 2 people found this review helpful.
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Dec 4, 2015
Even though we didn't come to an agreement on a vehicle. The salesman Robert was awesome.
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Nov 23, 2015
Bought the truck! Great experience:-)
Is this review helpful? Yes | No
Read 14 old reviews
Nov 11, 2015
Staff was kind and patient. All transactions was done by phone ,email or text and fax. Purchased a nice vehicle
Is this review helpful? Yes | No
Feb 2, 2015
The price you show for the 2004 Crown Vic is not what the price was. I am having to take the car back for problems that did not exist during the demo and I am having to drive 1.5 hours one way for them to be addressed.
Is this review helpful? Yes | No
Jan 15, 2015
Good quick negotiations and awesome people
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Jan 4, 2015
Sold me a car at the advertised price. Not pushy at all. Nice people.
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Dec 21, 2014
everyone was great and very respectful. I would definitely buy another vehicle from them.
Is this review helpful? Yes | No
Sep 6, 2014
Very personal.
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Sep 5, 2014
The dealership and I settled on a price that made us both happy. Everything was set to go when I arrived at the dealership, car was detailed, spotless, and full on gas. Great experience!
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Jun 5, 2014
Really on top of things.
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May 12, 2014
Avoided specific questions repeatly. Would NOT answer them. Kept asking, kept avoiding. I did not feel comfortable. Went somewhere else and bought.
1 of 1 people found this review helpful.
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Dec 1, 2013
Happy with the response and negotiation. Everyone at the dealership was gracious. Beautiful vehicle.
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May 22, 2013
Really not interested in selling the car until i told them i was "moving on"; then, next day, they accepted my offer. Between e mails, i bought one from Gordan, 1 yr newer, for same bucks i offered them.
1 of 1 people found this review helpful.
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Mar 8, 2013
Nice place!
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Feb 25, 2013
A sales representative contacted me the next day after I had sought out more information on a vehicle they had for sale.
Is this review helpful? Yes | No
Dec 23, 2012
Excellent - gave me all the info. I wanted and phoned back later to see if he could be of further assistance.
Is this review helpful? Yes | No

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