EchoPark Houston Southwest Freeway

Great experience

Loved my experience they gave exactly what I wanted an didn’t make me buy nothing else absolutely recommendable

Quick reply

EchoPark had the car we wanted at the price we wanted, but their processes were among the worst that I have experienced. We ended up walking out when they hadn't started our paperwork after we waited 90 minutes. So disappointed...

5 star service

Excellent service

Great service & lots of great vehicles to choose from. We love our car & salesperson.

They replied in less than 5 minutes. I went to the dealership for a test drive. The dealership was clean and everyone was very professional and friendly. I bought the vehicle and I give it 5/5

They were very professional and understood our needs. Shane was our sales rep and I loved him we talked about everything! The staff was courteous and helpful. They were very good at making us feel relaxed. Lastly my old car would not start and they let us keep it in their parking lot for a few days, thank you EchoPark!

no pressure, contacted via txt.

Quick....friendly....professional and helpful

The car prices seemed fair however I was not allowed to take a look at the car unless I answered all of their questions first. I was caught a little off guard when they said they didn't accept any outside financing as I was already pre-approved and ready to go. I feel they should disclose that rather than say they are competitive if you are not going to allow outside financing and you keep everything in house.

I did not buy this vehicle. However, I did purchase another vehicle from this company. Great group to do business with!

Good experience

Very prompt at responding and answered all questions. They also gave addition options to help me decide. Was not pushy at all.

Bought the car, I live 3 hours away. On the way home car ABS and traction control came on. Also Airbag error and cruise control quit working. Think it's just a minor glitch with maybe the battery being disconnected. Contacted dealer today to see what we are going to do. Will update later on how the situation is handled.

Excellent. Sales rep was upfront about pricing, accommodating, but not pushy. Ended up purchasing this vehicle from them.

A. Castorena was our car buying guide. She was nice, very thorough with the car information and specs. There was zero pressure to purchase a car at our first visit. The car we were interested in and test drive was clean and brought around quickly. Our overall experience was great and we will go back to Echo Park for a future car purchase!

They were transparent when I spoke with them about BMW

It was greater

Roy and Isaac made buying a car very easy. I’m extremely happy I went to Echo Park for my truck. Thanks to all involved.

Very consumer driven and multiple contacts with other vehicles. Great Experience. Have not visited dealership.

Professional and friendly.

Ralph assisted us with everything from start to finish and was a pleasure to work with! Would definitely return again to purchase another vehicle in the future!

Loved my experience they gave exactly what I wanted an didn’t make me buy nothing else absolutely recommendable

They were very professional and understood our needs. Shane was our sales rep and I loved him we talked about everything! The staff was courteous and helpful. They were very good at making us feel relaxed. Lastly my old car would not start and they let us keep it in their parking lot for a few days, thank you EchoPark!

Terrible customer service! They will not negotiate and they refuse to accept lending outside their expensive creditors. My CU gave me 4.49% and all they could bring to the table was 13%!!! I got my dream car someplace else.

They replied in less than 5 minutes. I went to the dealership for a test drive. The dealership was clean and everyone was very professional and friendly. I bought the vehicle and I give it 5/5

The car prices seemed fair however I was not allowed to take a look at the car unless I answered all of their questions first. I was caught a little off guard when they said they didn't accept any outside financing as I was already pre-approved and ready to go. I feel they should disclose that rather than say they are competitive if you are not going to allow outside financing and you keep everything in house.

Roy and Isaac made buying a car very easy. I’m extremely happy I went to Echo Park for my truck. Thanks to all involved.

5 star service

no pressure, contacted via txt.

Bought the car, I live 3 hours away. On the way home car ABS and traction control came on. Also Airbag error and cruise control quit working. Think it's just a minor glitch with maybe the battery being disconnected. Contacted dealer today to see what we are going to do. Will update later on how the situation is handled.

Loved my experience they gave exactly what I wanted an didn’t make me buy nothing else absolutely recommendable

The car prices seemed fair however I was not allowed to take a look at the car unless I answered all of their questions first. I was caught a little off guard when they said they didn't accept any outside financing as I was already pre-approved and ready to go. I feel they should disclose that rather than say they are competitive if you are not going to allow outside financing and you keep everything in house.

They were transparent when I spoke with them about BMW

Loved my experience they gave exactly what I wanted an didn’t make me buy nothing else absolutely recommendable

The car prices seemed fair however I was not allowed to take a look at the car unless I answered all of their questions first. I was caught a little off guard when they said they didn't accept any outside financing as I was already pre-approved and ready to go. I feel they should disclose that rather than say they are competitive if you are not going to allow outside financing and you keep everything in house.

They were transparent when I spoke with them about BMW

Great experience

Loved my experience they gave exactly what I wanted an didn’t make me buy nothing else absolutely recommendable

Very prompt at responding and answered all questions. They also gave addition options to help me decide. Was not pushy at all.

5 star service

They replied in less than 5 minutes. I went to the dealership for a test drive. The dealership was clean and everyone was very professional and friendly. I bought the vehicle and I give it 5/5

Very consumer driven and multiple contacts with other vehicles. Great Experience. Have not visited dealership.