Eastern Shore Toyota

Is this your dealership? Sign up for a dealer account

29732 Frederick Blvd, Daphne, AL 36526 - Map & Directions

Sales: (251) 262-4648

Service: (251) 262-4526

Today 9:00am - 8:00pm
(Closed Now)
show business hours
Nov 28, 2016
There was a misunderstanding with the factory warranty when they initially represented the car as still being under the 3 year 36,000 mile warranty. The mileage was fine but the 3 years had lapsed. The dealership was very cooperative in working out an alternative. I purchased the vehicle and so far have been pleased with it and the overall experience was very good.
Is this review helpful? Yes | No
Nov 8, 2016
Too pushy and not ready to negotiate. I felt like I was being talked down to as a woman and was insulted.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Eastern Shore Toyota:

At Eastern Shore Toyota, customer satisfaction is our #1 priority. We are very sorry to hear that this was your experience with us and we want to do everything we can to make it right. Please call us at 251-625-1919 and ask to speak to our General Sales Manager, Bruce Thomas. He is expecting your call.
Aug 13, 2016
Went to lot, had to go find someone to look at car. The salesman didn't have any information or act like he wanted to find out.
Is this review helpful? Yes | No

Response from Eastern Shore Toyota:

Angie, I am sorry to hear that you had a less than exceptional experience at Eastern Shore Toyota. It would mean a lot to our dealership if you gave us an opportunity to do our best in making things better. I would greatly appreciate it if you could contact us so that we can better understand the situation.

Sincerely,

Pete Pappelis,
Sales Director/Business Development
Eastern Shore Toyota
Aug 10, 2016
streetlady1972
Great experience
Is this review helpful? Yes | No
Mar 24, 2016
Great
Is this review helpful? Yes | No
Mar 9, 2016
Features on vehicle and price were misrepresented. Communication was okay, but I had to ask a lot of questions.
Is this review helpful? Yes | No
Mar 8, 2016
It sucked. Didn't feel they did enough to get my business and I had intentions on making the cash purchase.
Is this review helpful? Yes | No
Jan 31, 2016
msjones57
Nice! Very friendly
Is this review helpful? Yes | No
Jan 27, 2016
Great job.... Everything quick and easy
Is this review helpful? Yes | No
Dec 31, 2015
I purchased this car and a week later I attempted to use the rear window defrost and it did not work. After several attempts to get them to fix it they told me to take it to ford if ford would not fix it they would and charge me their cost! This is my 7th vehicle purchase and never have i received such poor customer service. Be aware, push every button and make sure it works before you leave the lot, or chose not to buy from them.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 10, 2015
I received a phone call immediately. I appreciate prompt service...unfortunately the FJ had sold.
Is this review helpful? Yes | No
Dec 1, 2015
Sales staff was fruendly, they just didn't have the car we wanted at that time
Is this review helpful? Yes | No
Oct 23, 2015
Great Customer service and hopefully things will work out next time around.
Is this review helpful? Yes | No
Sep 14, 2015
Pleasant....Great follow up. Not a pushy salesman.....very pleasant.
Is this review helpful? Yes | No
Sep 10, 2015
mason1976
Nice.. promptly answered all my questions
Is this review helpful? Yes | No
Aug 26, 2015
Jsboater
Good folks to deal with over phone.
Is this review helpful? Yes | No
Aug 11, 2015
Lifetime drive train warranty offered only by this dealer at no additional cost!
Is this review helpful? Yes | No
Aug 5, 2015
Professional and willing to sell car at a fair price. I bought a 2014 Ford Fusion and so far am very happy with the car and the deal I made on price.
Is this review helpful? Yes | No

Old Dealer Reviews

Jun 5, 2013
few19_53
Friendly, emailed me and called two times.
Is this review helpful? Yes | No
Apr 15, 2013
Excellent
Is this review helpful? Yes | No
Apr 4, 2013
Just to opposite. They kept trying to sell me a new car with a dark exterior, which I did not want.
Is this review helpful? Yes | No
Mar 28, 2012
After several emails and a late morning appointment, I still wasted my time with these people. The vehicle I was looking at had been taken to auction the day before I arrived.
Is this review helpful? Yes | No
Mar 27, 2012
I never heard back from them when I tried to get information.
Is this review helpful? Yes | No
Mar 10, 2012
Had a great experience, treated well and felt that my purchase was an excellent value.
Is this review helpful? Yes | No

Other Nearby Dealers

Chris Myers Auto Mall - 478 listings

27161 Highway 98, Daphne, AL 36526

3 reviews
Delta Auto Brokers, Loxley - 49 listings

26276 State Highway 59, Loxley, AL 36551

4 reviews
Certified Cars of Mobile - 21 listings

2695 Government Blvd, Mobile, AL 36606

1 review
Kingan Keith Classic Cars - 19 listings

3251 Cottage Hill Rd, Mobile, AL 36606

3 reviews
Future Automotive II - 4 listings

29819 Frederick Blvd, Daphne, AL 36526

2 reviews
Independent Auto Brokers

2215 Us Highway 98, Daphne, AL 36526

1 review
Coal Wholesale

2106 U.S. 98, Daphne, AL 36526

1 review
Strickler Imports

23360 State Highway 59 S, Robertsdale, AL 36567

2 reviews
Alabama Auto Brokers

2691 Government Blvd, Mobile, AL 36606

2 reviews
Jaguar of the Gulf Coast

1151 E I65 Service Rd S, Mobile, AL 36606

1 review
Springhill Toyota - 476 listings

3062 Government Blvd, Mobile, AL 36606

5 reviews
Estabrook Toyota Scion - 269 listings

6521 Highway 63, Moss Point, MS 39563

8 reviews
Palmers Toyota Superstore - 430 listings

470 Schillinger Rd, Mobile, AL 36695

4 reviews
Bob Tyler Group - 395 listings

7201 Pensacola Blvd, Pensacola, FL 32505

14 reviews
Bob Tyler Toyota - 4 listings

7201 Pensacola Blvd, Pensacola, FL 32505

1 review

Popular Used Cars

Used Ford F-150
3,360 Great Deals out of 205,059 listings starting at $1,273
Used Ford F-250
557 listings starting at $1,977
Used Chevrolet Silverado 1500
2,556 Great Deals out of 146,433 listings starting at $1,995
Used Chevrolet Silverado 2500HD
419 Great Deals out of 29,443 listings starting at $2,998
Used Ram 1500
1,367 Great Deals out of 113,520 listings starting at $6,999
Used Ram 2500
191 Great Deals out of 29,776 listings starting at $5,950
Used Toyota Camry
1,434 Great Deals out of 99,711 listings starting at $700
Used Toyota Corolla
1,295 Great Deals out of 67,024 listings starting at $1,595
Used Honda Accord
1,179 Great Deals out of 76,304 listings starting at $700
Used Honda Accord Coupe
247 Great Deals out of 11,513 listings starting at $1,350
Used Honda Accord Hybrid
14 Great Deals out of 6,493 listings starting at $14,628
Used Honda CR-V
1,274 Great Deals out of 75,487 listings starting at $1,995
Used Honda Civic
1,132 Great Deals out of 63,726 listings starting at $995
Used Honda Civic Coupe
325 Great Deals out of 16,741 listings starting at $1,500
Used Nissan Altima
1,091 Great Deals out of 85,584 listings starting at $695