East Beach Auto Sales

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8100 Shore Dr, Norfolk, VA 23518

Sales: (757) 961-3100

All reviewers have been verified to have contacted this dealer – Learn More
Mar 6, 2017
We had to contact the dealer since the dealer did not contact us. We asked about the condition of the vehicle as we didn't want to travel 3 hrs (total drive time) to see a car that wasn't VERY VERY clean. We were assured it was. We confirmed the day before what time we would be there to see the vehicle. When we got there the car was not on the premises, but at a repair shop. We were taken to the shop to see the car that had 2 major scrapes on the body (which did not show on the pictures) and to an absolutely filthy interior. Since we drove that far to see it, we took it for a test drive. The engine light on the dashboard was lit and there was a terrible sound coming from the blower of the AC. We were so disappointed of the misrepresentation of this vehicle. Would not trust this dealer again.
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Response from East Beach Auto Sales:

Good morning Elizabeth! While unfortunate, I fully understand your review and rating, and I truly apologize for the experience. Action should have been taken upon initial contact to ensure the vehicle conveyed as described in the phone conversation. And it wasn't! We are under new management, and I will be doing everything we can to ensure this experience is not duplicated. Best Regards, Steve Lenhard
Feb 9, 2017
deon0983
Awesome experience! Great dealership
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Response from East Beach Auto Sales:

Thanks Deon for your Feedback! We appreciate your business!
Jan 16, 2017
GOLDMYN
I am a car guy, I have purchased cars from many different dealerships during my travels in Spain, Florida, Indiana and Virginia over the years. If you are a local or in the military I highly recommend East Beach Auto Sales for your next used car purchase. Kyle and Mike are two of the very best out there in this industry to deal with when purchasing and financing your next used vehicle. These two guys are top notch, their personal approach, respectful communication, enthusiastic love for the business and non aggressive sales were just a couple of reasons why I decided to purchase my new used vehicle from them today. The vehicles on their lot are exactly as advertised on their website and when I inquired about the vehicle I was interested in checking out for a test drive Kyle responded quickly and was completely honest about what he new in regards to the history and condition about the vehicle. This ultimately led to a quick financing and paperwork signing with Kyle and Mike and me driving away with the vehicle of my choice. If you are in the market for a used vehicle give these guys a call and provide them the details of what vehicle you want and they will provide you with the car you want and the service you deserve. You won't be disappointed at East Beach Auto Sales. Thanks guys for a fantastic experience and I will definitely be back for my future automotive purchases.
2 of 2 people found this review helpful.
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Response from East Beach Auto Sales:

Thanks you so much for this amazing review! We really appreciate the feedback and your business!
Oct 8, 2016
Willing to work with me
2 of 2 people found this review helpful.
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Response from East Beach Auto Sales:

Thank you Calvin for your review! We really appreciate you giving us the opportunity to earn your business!  
Aug 2, 2016
Very quick response
1 of 1 people found this review helpful.
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Response from East Beach Auto Sales:

Thank you Sonny for the review! It is extremely appreciated!
May 12, 2016
Outstanding transaction! Kyle and his team did a great job. These folks are very welcoming and perform with a "can do" attitude. I traded-in a vehicle and purchased a vehicle (awesome Ford Sport Trac), and the whole deal was finished in 90 minutes. And they included a warranty. Yes - it's a small, no frills facility, but don't be fooled. It's the product and the people that matter. I look forward to shopping here again.
5 of 5 people found this review helpful.
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Response from East Beach Auto Sales:

Thank you Mark for this great review! We really appreciate your business and are extremely satisfied of how you felt about your experience!  
May 6, 2016
Kyle was wonderful. We ended up not purchasing the car but he was great through the entire experience.
2 of 2 people found this review helpful.
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Response from East Beach Auto Sales:

Thanks a lot Dennis for the Great review. I wish you guys the best of luck for locating exactly what your son is looking for!
Mar 6, 2016
From the first call, I spoke with a knowledgeable salesPERSON. I felt like I got a great deal. The whole experience was very pleasant.
2 of 2 people found this review helpful.
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Response from East Beach Auto Sales:

Thank you Mary for you Review. Much appreciated!!!

-Kyle Cambron
Dec 18, 2015
5tars
1 of 1 people found this review helpful.
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Response from East Beach Auto Sales:

Thank you Shirley for you feedback! We appreciate your business. Happy Holidays!!!!
Dec 3, 2015
very good
1 of 1 people found this review helpful.
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Response from East Beach Auto Sales:

Thank you Richard for your feedback! We also appreciate your business!
Nov 9, 2015
Kyle is very knowledgeable and was able to work with me to find the perfect car for what I needed. He took the time to answer all of my questions and gave me a very fair price on the car I bought. Definitely recommend!!!
1 of 1 people found this review helpful.
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Response from East Beach Auto Sales:

Thank you Barbara for the opportunity and thank you for your business! And most importantly thank you for the great review. It is much appreciated!!!!
Nov 6, 2015
Owner Kyle very helpful and informative, also appeared to be working his butt off with lots of happy customers about. Took good care of me and the 2002 Honda Civic I bought. Good friendly service, negotiation, delivery. Couldn't have gone better. Thank, Kyle and Fallon.
1 of 1 people found this review helpful.
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Response from East Beach Auto Sales:

Thank you Mr. Webb for the great review!!!! You were a blast to work with and me and the team defiantly appreciate your business!!!!
Sep 7, 2015
Great Deal
1 of 1 people found this review helpful.
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Response from East Beach Auto Sales:

Thank you Byron!!!! We really appreciate your feedback!!!
Read 6 old reviews
Apr 22, 2015
I bought a car from Kyle at East Beach Auto over the weekend. We had been to a bunch of dealers of the last couple of months after my liberty had been wrecked. We went to both big dealerships and independent dealerships. We had almost given up when we decided to go look at a Pacifica that we saw listed. Glad we did! Kyle had it ready for us to test drive. He was upfront about its condition and was willing to fix issues it had unlike one of the big dealerships who basically told us "what do you expect from a 10 year old car?" Kyle is awesome and just a cool dude. He makes the whole process easy and enjoyable And I love my Pacifica!
1 of 1 people found this review helpful.
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Response from East Beach Auto Sales:

Thank you so much Linda! We really appreciate the review & buisness!
Feb 27, 2015
Kyle was very professional and honest with me about the process of buying a car. He got me approved to buy even though I don't have the best credit and even came to pick me up from my home when I couldn't find a ride. He is one of a kind! Not like any other salesman I've ever talked to so I will definitely be back to buy another vehicle. Go see Kyle!!!!
1 of 1 people found this review helpful.
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Feb 16, 2015
very unprofessional, they want to finance at 1,000 down 207. mth for 3 years ??? Asked if I can pay cash, they said NO,and the car was only 3,000.
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Response from East Beach Auto Sales:

Hey Debbie I am extremely sorry that you were dissatisfied with your recent experience, being we want every single customer that comes in to have nothing short of an excellent experience whether they purchase a vehicle  or not. Also Im not to sure who would have denied you the option of purchasing with cash since that is our most used source of payment. I would love to be able to talk to you about your issue so I can fully understand what exactly happend & try to make it right!
My Name is Kyle and I am the General Manager. My contact info is below and again I would much appreciate if you
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Sep 2, 2014
Good experience.
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Response from East Beach Auto Sales:

Thanks Dave We appreciate the feed back!
Aug 13, 2014
Great
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Response from East Beach Auto Sales:

Thanks Joshua we appreciate the feed back. Please let us know if there is anything you need in the future concerning your car needs!
Apr 26, 2014
increased the list amount
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Response from East Beach Auto Sales:

We apologize for your dissatisfaction. Sometimes there are unexpected shop repairs on used vehicles that we have to fix in order to sell a good product. Please contact me if you are still looking for a vehicle I will do everything in my power to make sure you are nothing under 100% satisfied. 757-401-5848 Kyle. Thanks for your feed

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