Earl Tindol Ford Subaru Roush

Internet Approved, Blue Oval Certified

1901 E. Franklin Blvd.
Gastonia, NC 28054

Sales: (704) 666-4187

Service: (704) 884-2210

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All reviewers have been verified to have contacted this dealer – Learn More
Jan 14, 2018
GuruZRGJT
Good communication
Is this review helpful? Yes | No
Jan 6, 2018
They did their best but could not come to terms on a purchase.... overall a good place to do business
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 30, 2017
Dealer did respond to me quickly and was honest with me about everything
0 of 1 people found this review helpful.
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Dec 29, 2017
They called and emsiled
0 of 1 people found this review helpful.
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Dec 27, 2017
Fast and friendly
0 of 1 people found this review helpful.
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Dec 26, 2017
Best experience I’ve ever had with a dealer! Randy Massey was straight up and I got a great price! Did every thing online! Showed up at dealership at 10am walked out at 1130 and that included an orientation on all the features and setting up Sync!
Is this review helpful? Yes | No
Dec 26, 2017
Great experience and honest people. I highly recommend this dealership.
Is this review helpful? Yes | No
Dec 25, 2017
67olds442
Very good experience. Friendly and helpful
Is this review helpful? Yes | No
Nov 18, 2017
GuruZ13B2
Good experience. The dealer responded quickly. I went and test drove this truck. I ended up purchasing.
1 of 1 people found this review helpful.
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Oct 2, 2017
Legacy13
Great response.
Is this review helpful? Yes | No
Sep 2, 2017
Great all around buying experience!
Is this review helpful? Yes | No
Aug 18, 2017
Best car buying experance so far. Call and ask for Brian he will take car of you. He drove the car a hour and half to us and spent time going over everthing. Tindol ford was a very easy and non stressful buying experience. Just wish I lived closer so we could have service done here too. Brian was very wonderful to work with and made it easy and non stressful. Wish more people were like him.
Is this review helpful? Yes | No
Jul 14, 2017
GuruGVGZ
Very nice people.
Is this review helpful? Yes | No
Apr 18, 2017
Sales person was cordial and helpful in answering my questions.
1 of 1 people found this review helpful.
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Apr 4, 2017
Chino1994
Pretty good car and they guy was very nice too bad it's the car was out of my budget
Is this review helpful? Yes | No
Mar 18, 2017
This was a very easy and stress free experience. Dozen Moore was very helpful and easy to work with. He was responsive and committed to getting the deal complete as close as possible to all of my needs. The team went beyond expectations to complete my deal. I would recommend Tindol Ford to anyone looking to purchase a car. I am very impressed and happy with my car buying experience with them.
2 of 2 people found this review helpful.
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Mar 4, 2017
this is the best sales experience i have ever had, ask for mr. lewis palmer
1 of 1 people found this review helpful.
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Feb 2, 2017
Honest and fair.
1 of 1 people found this review helpful.
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Jan 1, 2017
Very pleasing, especially with the salesperson.
Is this review helpful? Yes | No
Dec 30, 2016
Set up and appointment to view a car. Got a text the morning of my appointment to let me know the car had been sold. So glad I even got the chance to look at the car, much less buy it. Don't waste your time with these clowns.
1 of 7 people found this review helpful.
Is this helpful? Yes | No
Dec 10, 2016
I got a fair deal and bought this Miata. Everyone that I had dealings with at this dealership were great
Is this review helpful? Yes | No
Sep 13, 2016
I sent them email asking for price,and if it was a v8.after a few messages back and forth they said that it was not avelible anymore. Thank,Joe
0 of 2 people found this review helpful.
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Aug 13, 2016
Said I don't qualify for the Santa Fe but was trying to get me to buy a car I really didn't know about
0 of 1 people found this review helpful.
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Aug 7, 2016
Dealer response was great , just to far away from Mem
0 of 1 people found this review helpful.
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Aug 6, 2016
they called twice and i texted back. did not buy yet
Is this review helpful? Yes | No
Jul 25, 2016
vehicle was sold upon my arrival. I had limited interaction after being told the news, staff was courteous yet I had no choice but to leave due to my 3 y/o daughter who missed her nap.. LOL
0 of 1 people found this review helpful.
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Jul 19, 2016
The salesman was insulting. While we were negotiating he asked me in a condescending way, " excuse me, but have you ever done this before?" I laughed and said, "um, yes, i've bought a car before." I understand that he thought I was being unreasonable with my requests, but he could have approached it in a more respectful way. After that, I decided I wouldn't do any business with him. I am more receptive to negotiating with individuals who treated me like an equal.
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Earl Tindol Ford Subaru Roush:

Hi Leslie. I am very sorry you did not receive the level of service we strive to deliver to each and every customer. We do appreciate you taking the time to send us your review and your comments will help us improve. I would like to offer you a personal apology on behalf of Tindol Ford. If you would like to discuss your experience further or add any additional input, you may call me directly at 704-867-8341 x272 or send me an email at stephanie.jolly@tindolford.com
Thank you again for your note- Stephanie Jolly
Jun 15, 2016
Responded quickly and had a follow-up. Pleasant experience
Is this review helpful? Yes | No
Jun 11, 2016
very good
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May 18, 2016
Drove the vehicle and it is still one of my options.
0 of 1 people found this review helpful.
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Apr 25, 2016
Paul was a great dealer. He immediately contacted me the next morning when I said I was interested in the car. Communication couldn't have gone any better and he was very friendly in the process. Great customer service!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 12, 2016
hawgleg
5
responded back right away thanks
Is this review helpful? Yes | No
Apr 12, 2016
Very respectful and curious.
Is this review helpful? Yes | No
Mar 24, 2016
Good
0 of 1 people found this review helpful.
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Mar 18, 2016
Charles was great! He worked very very hard and was able to get me into my truck!!!!
Is this review helpful? Yes | No
Mar 5, 2016
I was contacted by email several times. I decided not to look at the car because it had been involved in 3 accidents.
Is this review helpful? Yes | No
Feb 9, 2016
abeever
Nice to talk with but made another deal else ware.
Is this review helpful? Yes | No
Feb 3, 2016
5 stars. Great buying experience. Dealer went over & above. Would highly recommend them
Is this review helpful? Yes | No
Jan 27, 2016
These guys really work with your schedule! I highly recommend Brian. He's made this a super easy process for me.
Is this review helpful? Yes | No
Read 10 old reviews
Oct 29, 2013
nice response time
Is this review helpful? Yes | No
Oct 20, 2013
Found the vehicle I liked an FX2 with the equipment package I wanted. The salesman Gordon Haygood was very thorough and helpful. I bought the truck. They were a pleasure to deal with and I would go back again for my next purchase.
Is this review helpful? Yes | No
Aug 19, 2013
Was contacted within a couple of days and they have been keeping me updated on vehicles.
Is this review helpful? Yes | No
Aug 9, 2013
Easy to do business with happy with my new truck
Is this review helpful? Yes | No
Mar 13, 2013
Pleasant to work with.
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Jan 25, 2013
Great
Is this review helpful? Yes | No
Oct 24, 2012
Dealer extremely helpful with providing information
Is this review helpful? Yes | No
Aug 31, 2012
JPSaleeby
35
Didn't purchase from them, but Internet Sales folks were ON TOP OF IT.
Is this review helpful? Yes | No
Aug 17, 2012
Had what we wanted. Worked with us on getting things right to where it was a good deal for both parties. Phillip Charcut is a trustworthy sales person and a true gentleman. The dealership is a contributor of the best sort in matters of the community and their relations with customers. I am not doing someone a favor in saying this. I am a transplant from the midwest and didn't know a soul at the place. They are just good folks to be around and to deal with.
Is this review helpful? Yes | No
Aug 15, 2012
David Rose did a great job in helping me purchase my new 2012 Subaru Outback. He was courteous, knowledgable, professional in every way & did everything he could to make my purchase experience a good one.
Is this review helpful? Yes | No

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