Dorschel Toyota Scion

3399 West Henrietta Road, Rochester, NY 14623

Sales: (585) 351-2155

Service: (800) 923-8761

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Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Hypersonic Red Description: Used 2016 Toyota Prius Four for sale - $25,595, 7,251 miles with Bluetooth, Sunroof/Moonroof, Navigation System, Technology Package
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All reviewers have been verified to have contacted this dealer – Learn More
Feb 7, 2017
Amy called me promptly and was very friendly, She answered all of my questions and there was no sales pressure. Toyota 4 runner was exactly as she described it
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Toyota Scion:

Hi Mike, Thank you for sharing your feedback with us. We are very happy to hear that Amy was able to answer all of your questions and the Toyota 4 Runner was exactly what you expected. We appreciate you taking a moment to write a review and we will be certain to share your kind words with Amy and her Managers. Thank you!
Jan 2, 2017
Quick response to all of my questions on several occasions. Their customer service so far is excellent.
Is this review helpful? Yes | No

Response from Dorschel Toyota Scion:

Thank you so much, Ray!
Nov 16, 2016
Our salesperson was friendly, knowledgeable and made the purchase a pleasant experience. The price is set so there is no anxiety about the price- it is what it is. It was a positive experience and I would recommend this dealership to others.
Is this review helpful? Yes | No

Response from Dorschel Toyota Scion:

Hi there, Thank you for sharing your feedback with us. We are very glad to hear that you had a pleasant experience with your Sales Consultant. We appreciate you taking a moment to write a review and we are grateful for your recommendation. Congratulations on your new car and thank you for shopping at Dorschel Toyota. We look forward to seeing you again, thank you!
Nov 1, 2016
Dorschel North did contact me... all good..
Is this review helpful? Yes | No

Response from Dorschel Toyota Scion:

Thank you Ray!
Jun 8, 2016
Dorschel got back to me a few hours later stating my top 2 choices were still available. The next day I test drove the the car and loved it! We made the deal at 3:00 and I picked it up at 7:00 the same day. The sales manager and salesperson(s) were very helpful and presented the deal straight up! Absolutely I would buy from Dorschel again.
Is this review helpful? Yes | No

Response from Dorschel Toyota Scion:

Hi Mark, thank you for sharing your feedback with us. We are very happy to hear that you enjoyed purchasing your car with the team at Dorschel Toyota. Customer service is very important to us and we're glad that you were able to purchase a vehicle in a time frame convenient for you. Congratulations on your new car and thank you for shopping at Dorschel. We appreciate you taking the time to write a review and we look forward to seeing you again, thank you.
Jun 5, 2016
It was just a callback from the dealer. He didn't have what I am looking for but said he would keep me in mind. Hard to rate that experience.
Is this review helpful? Yes | No

Response from Dorschel Toyota Scion:

Hi Eileen, thank you for the feedback!
Apr 21, 2016
Even knowing I didn't buy from here. They did make sure to keep in touch and let me know what they had in my price range.
Is this review helpful? Yes | No
Jan 16, 2016
Responded very quickly to inquiry answered all my questions. Did not pressure me and gave a fair amount for my trade. Will definitely do business with them again
Is this review helpful? Yes | No
Nov 22, 2015
Good
Is this review helpful? Yes | No
Oct 22, 2015
Vehicle was sold prior to getting back to me. Pleasant and friendly.
Is this review helpful? Yes | No
Sep 10, 2015
I was treated fairly and with respect. I had already purchased a vehicle here and had a great experience then. I'm now 2 for 2. Thank you.
Is this review helpful? Yes | No
Jun 11, 2015
I was contacted promptly and made an appointment. When I showed up, the person wasn't available, but another was. A few days later, I received an email saying that since I missed my appointment, they would like to set up another. I explained what happened. I received another reminder to reschedule my appointment a few days later.
Is this review helpful? Yes | No
Read 18 old reviews
Apr 17, 2015
Good service
Is this review helpful? Yes | No
Apr 10, 2015
Had transmission trouble two days after purchase and Dorschel Lexus did an outstanding job taking care of the problem.
Is this review helpful? Yes | No
Apr 9, 2015
received a confirmation email in the afternoon that vehicle was still available. Drove to dealer early evening and car was sold and had been delivered (allegedly that same day)
Is this review helpful? Yes | No
Apr 6, 2015
Very efficient
Is this review helpful? Yes | No
Mar 28, 2015
Nice people to deal with. No pressure or hype, here is the car and here is the price. Followed thru was very good.
Is this review helpful? Yes | No
Mar 16, 2015
Dawn Lockwood has been a great rep to work with.
Is this review helpful? Yes | No
Mar 14, 2015
Very rapid response to my inquiry
Is this review helpful? Yes | No
Feb 8, 2015
These guy made the process easy. Honest and fair. Went out of their way to help. Highly recommended.
Is this review helpful? Yes | No
Sep 3, 2014
responded quickly. Professional, but don't like not having the ability to haggle the price.
Is this review helpful? Yes | No
Aug 24, 2014
I liked the no nonsense, no dickering approach, service was great and I got a quality product. Worth the 2 hour drive!!!!
Is this review helpful? Yes | No
Aug 16, 2014
ultimately purchased here
Is this review helpful? Yes | No
Aug 14, 2014
Yes, they were very responsive.
Is this review helpful? Yes | No
Jul 30, 2014
Very quick response. I felt like they wanted my business.
Is this review helpful? Yes | No
Apr 27, 2014
Mark was very nice & took the time to show us multiple options. We didn't end up buying there, but not for lack of customer service.
Is this review helpful? Yes | No
Apr 27, 2014
Wouldn't work wth me on price. But sales rep was very knowledgeable about the vehicle.
Is this review helpful? Yes | No
Nov 27, 2011
I was not happy at all, I didn't receive a call back at all from this auto group. I wonder if this is the way I would get service if I bought a vehicle through them. Korey B.
Is this review helpful? Yes | No
Sep 3, 2011
Traveled a few hours to get the best results...
Is this review helpful? Yes | No
Mar 10, 2011
Quote the saleman: "Our prices are fixed" Are you sure you willnot negotiate: "No our prices are fixed. Next day Dorschel changes the price on this Toyota.
Is this review helpful? Yes | No

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