Dorschel Family of Dealerships

3817 W Henrietta Rd, Rochester, NY 14623

Sales: (585) 348-8879

Service: (800) 891-2064

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Featured Listings
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2014 Lexus LS 460 AWD Used Cars in Rochester, NY 14623

Great Deal
$4,695 BELOW
Instant Market Value of $44,695

Price: $40,000

Mileage: 44,564

Location: Rochester, NY 14623

Average time on market: 32 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Fire Agate Pearl Description: Used 2014 Lexus LS 460 AWD for sale - $40,000, 44,564 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Preferred Accessory Package, Bluetooth, Heat Package, Comfort Package
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2011 Chevrolet Camaro LT1 Used Cars in Rochester, NY 14623

Great Deal
$2,226 BELOW
Instant Market Value of $17,226

Price: $15,000

Mileage: 28,071

Location: Rochester, NY 14623

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Cyber Gray Metallic Description: Used 2011 Chevrolet Camaro LT1 for sale - $15,000, 28,071 miles
https://static.cargurus.com/images/forsale/2017/04/20/00/15/2013_nissan_frontier-pic-7490553399513361064-152x114.jpeg

2013 Nissan Frontier S Crew Cab 4WD Used Cars in Rochester, NY 14623

Great Deal
$2,865 BELOW
Instant Market Value of $18,560

Price: $15,695

Mileage: 83,448

Location: Rochester, NY 14623

Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Brilliant Silver Description: Used 2013 Nissan Frontier S Crew Cab 4WD for sale - $15,695, 83,448 miles
https://static.cargurus.com/images/forsale/2017/01/26/00/17/2013_lexus_ct_200h-pic-4275118669064732138-152x114.jpeg

2013 Lexus CT 200h FWD Used Cars in Rochester, NY 14623

Great Deal
$2,071 BELOW
Instant Market Value of $18,666

Price: $16,595

Mileage: 47,565

Location: Rochester, NY 14623

Average time on market: 37 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Silver Lining Metallic Description: Used 2013 Lexus CT 200h FWD for sale - $16,595, 47,565 miles with Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/01/26/00/12/2016_mini_cooper_clubman-pic-7884112453588199206-152x114.jpeg

2016 MINI Cooper Clubman Base Used Cars in Rochester, NY 14623

Great Deal
$3,651 BELOW
Instant Market Value of $24,846

Price: $21,195

Mileage: 12,071

Location: Rochester, NY 14623

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blazing Red Metallic Description: Used 2016 MINI Cooper Clubman Base for sale - $21,195, 12,071 miles with Bluetooth, Climate Package, Heat Package
https://static.cargurus.com/images/forsale/2017/04/12/00/25/2013_volvo_s60-pic-6582372894970067054-152x114.jpeg

2013 Volvo S60 T5 Used Cars in Rochester, NY 14623

Great Deal
$2,176 BELOW
Instant Market Value of $18,171

Price: $15,995

Mileage: 49,492

Location: Rochester, NY 14623

Average time on market: 43 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Electric Silver Metallic Description: Used 2013 Volvo S60 T5 for sale - $15,995, 49,492 miles with Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/04/05/23/44/2011_subaru_outback-pic-2255353972776653837-152x114.jpeg

2011 Subaru Outback 3.6R Limited Used Cars in Rochester, NY 14623

Great Deal
$1,873 BELOW
Instant Market Value of $15,168

Price: $13,295

Mileage: 104,981

Location: Rochester, NY 14623

Average time on market: 24 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Azurite Blue Pearl Description: Used 2011 Subaru Outback 3.6R Limited for sale - $13,295, 104,981 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2017/02/10/00/19/2015_kia_sorento-pic-4556307733436511360-152x114.jpeg

2015 Kia Sorento LX Used Cars in Rochester, NY 14623

Great Deal
$1,800 BELOW
Instant Market Value of $17,595

Price: $15,795

Mileage: 24,801

Location: Rochester, NY 14623

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Bright Silver Description: Used 2015 Kia Sorento LX for sale - $15,795, 24,801 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/02/14/23/59/2013_lincoln_mkx-pic-4947982078882984456-152x114.jpeg

2013 Lincoln MKX AWD Used Cars in Rochester, NY 14623

Good Deal
$2,348 BELOW
Instant Market Value of $24,043

Price: $21,695

Mileage: 45,165

Location: Rochester, NY 14623

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Smoked Quartz Metallic Tinted Clearcoat Description: Used 2013 Lincoln MKX AWD for sale - $21,695, 45,165 miles with Bluetooth, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/06/23/56/2013_hyundai_sonata-pic-7857873582870076082-152x114.jpeg

2013 Hyundai Sonata 2.0T Limited Used Cars in Rochester, NY 14623

Good Deal
$1,656 BELOW
Instant Market Value of $14,351

Price: $12,695

Mileage: 59,093

Location: Rochester, NY 14623

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Indigo Night Mica Description: Used 2013 Hyundai Sonata 2.0T Limited for sale - $12,695, 59,093 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2016/11/04/00/39/2015_infiniti_q50-pic-7500534058740552779-152x114.jpeg

2015 INFINITI Q50 Premium AWD Used Cars in Rochester, NY 14623

Good Deal
$2,361 BELOW
Instant Market Value of $31,656

Price: $29,295

Mileage: 12,612

Location: Rochester, NY 14623

Average time on market: 44 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Black Obsidian Description: Used 2015 INFINITI Q50 Premium AWD for sale - $29,295, 12,612 miles with Bluetooth, Sunroof/Moonroof, Cargo Package, Navigation System, Climate Package
https://static.cargurus.com/images/forsale/2017/04/13/00/51/2014_nissan_murano-pic-2201776174185730657-152x114.jpeg

2014 Nissan Murano SL AWD Used Cars in Rochester, NY 14623

Good Deal
$1,750 BELOW
Instant Market Value of $24,245

Price: $22,495

Mileage: 33,594

Location: Rochester, NY 14623

Average time on market: 28 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Brilliant Silver Metallic Description: Used 2014 Nissan Murano SL AWD for sale - $22,495, 33,594 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Power Package, Navigation System
https://static.cargurus.com/images/forsale/2017/01/12/00/31/2016_nissan_altima-pic-8141865049910369036-152x114.jpeg

2016 Nissan Altima 2.5 SV Used Cars in Rochester, NY 14623

Good Deal
$1,850 BELOW
Instant Market Value of $18,845

Price: $16,995

Mileage: 4,240

Location: Rochester, NY 14623

Average time on market: 34 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Brilliant Silver Description: Used 2016 Nissan Altima 2.5 SV for sale - $16,995, 4,240 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/03/11/00/32/2014_chevrolet_cruze-pic-3950199417740825308-152x114.jpeg

2014 Chevrolet Cruze LTZ Used Cars in Rochester, NY 14623

Good Deal
$1,219 BELOW
Instant Market Value of $15,514

Price: $14,295

Mileage: 11,813

Location: Rochester, NY 14623

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Ice Metallic Description: Used 2014 Chevrolet Cruze LTZ for sale - $14,295, 11,813 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2017/04/07/00/31/2016_nissan_altima-pic-6133265838040296189-152x114.jpeg

2016 Nissan Altima 2.5 S Used Cars in Rochester, NY 14623

Good Deal
$1,370 BELOW
Instant Market Value of $16,965

Price: $15,595

Mileage: 5,219

Location: Rochester, NY 14623

Average time on market: 24 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Cayenne Red Description: Used 2016 Nissan Altima 2.5 S for sale - $15,595, 5,219 miles with Bluetooth
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 21, 2017
Good salesman
Is this review helpful? Yes | No
Apr 10, 2017
They were very attentive and Matt did a great job
Is this review helpful? Yes | No
Mar 20, 2017
Was rushed and to the point. Dealer spoke- didn't give me much of a chance to speak. SUV sold
Is this review helpful? Yes | No

Response from Dorschel Family of Dealerships:

Hi Amy, I'm sorry to hear you had bad experience.  We would love the opportunity to better understand what went wrong and try to make it right.  If you'd be willing to share your feedback with us that would be great.  Please call our Internet Manager, Tracy, at (585) 321-4059    
Mar 13, 2017
Fair price, helpful salesman, I would reccomend.
Is this review helpful? Yes | No

Response from Dorschel Family of Dealerships:

Thank you for the kind words Daniel!
Feb 18, 2017
awesome dealer
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Family of Dealerships:

Thank you very much for the kind words Dave.
Dec 13, 2016
Excellent to work with, consistent in their dealings.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Dorschel Family of Dealerships:

Thank you LeRoy!
Nov 25, 2016
My initial email was followed up within minutes by a phone call from Patrick. An appointment to see and test drive the car was set up. At the dealership, Mike was very knowledgeable and answered our questions. We are in the process of buying the car but are waiting on VW buyback fund transfer.
Is this review helpful? Yes | No

Response from Dorschel Family of Dealerships:

Hi Nina, Thank you for sharing your feedback with us. We are pleased to hear that everything thus far has happened in a timely manner that works well with your schedule. We appreciate you taking a moment to write a review and we will be certain to share your kind words with Mike, Patrick, and their Team Leaders. We look forward to assisting you with the rest of your purchase! Thank you.
Oct 25, 2016
Met us @ the door got down to business we drove the car we came to look at and then we wanted some other options. They showed us cars and we decided to lease 2016. All was great service.
Is this review helpful? Yes | No

Response from Dorschel Family of Dealerships:

Hi Paul, Thank you for sharing your feedback with us. We are so happy to hear that you had a pleasant experience from walking through the doors to driving home. We appreciate you taking a moment to write a review and we look forward to seeing you again! Thank you.
Oct 20, 2016
Jen Ellis is great to work with. Very responsive and offered great prices
Is this review helpful? Yes | No

Response from Dorschel Family of Dealerships:

Hi Bruce, Thank you for sharing your feedback with us! We are very happy to hear that you had a great experience with Jen. We appreciate you taking a moment to write a review and we will be certain to share your kind words with Jen's Managers. Thank you!
Aug 21, 2016
Excellent! Great experience, love my car, great staff.
Is this review helpful? Yes | No

Response from Dorschel Family of Dealerships:

Thank you Derek! Congratulations on your new car and thank you for shopping at Dorschel!
Aug 20, 2016
Very nice, didn't have what I wanted however extremely helpful
Is this review helpful? Yes | No

Response from Dorschel Family of Dealerships:

Hi William, thank you for sharing your feedback with us, we're happy to help. Please feel to reach out to us if you have any other questions. Thank you.
Jul 2, 2016
easy to talk too
Is this review helpful? Yes | No

Response from Dorschel Family of Dealerships:

Thank you Larry!
Jun 27, 2016
jonnie327
Great customer service experience.
Is this review helpful? Yes | No

Response from Dorschel Family of Dealerships:

Hi there! Thank you for sharing your experience with us, we appreciate it!
Jun 17, 2016
Although I missed the opportunity to purchase the vehicle due to my schedule, Dorschel did respond promptly to my inquiry and gave me a courtesy call about the truck being sold before my scheduled appointment. Overall A1 customer service experience.
Is this review helpful? Yes | No

Response from Dorschel Family of Dealerships:

Hi Terry, thank you for sharing your feedback with us!
Jun 8, 2016
Dorschel got back to me a few hours later stating my top 2 choices were still available. The next day I test drove the the car and loved it! We made the deal at 3:00 and I picked it up at 7:00 the same day. The sales manager and salesperson(s) were very helpful and presented the deal straight up! Absolutely I would buy from Dorschel again.
Is this review helpful? Yes | No

Response from Dorschel Family of Dealerships:

Hi Mark, thank you for sharing your feedback with us. We are very happy to hear that you enjoyed purchasing your car with the team at Dorschel Toyota. Customer service is very important to us and we're glad that you were able to purchase a vehicle in a time frame convenient for you. Congratulations on your new car and thank you for shopping at Dorschel. We appreciate you taking the time to write a review and we look forward to seeing you again, thank you.
May 17, 2016
Extremely professional, through, above average car salesman, Joe Roides. We noticed reviews & decided to go talk to him in regards to an SUV we located on the Dorschel Toyota, web site. We became suddenly made aware said SUV was in fact located down the street at the Dorschel Exchange location/lot. He indicated he'd be happy to assist us and amazingly did, took us down, necessary paperwork, and we pleasantly closed the deal. Joe Roides is truly an amazing man & salesman. We recently recommended Joe to close friends of ours and they are working a deal this week on a Corolla for their daughter. The gentleman & Lexus are both above average.
Is this review helpful? Yes | No

Response from Dorschel Family of Dealerships:

Hi Steve, thank you for sharing your feedback with us. We are very happy to hear that you enjoyed purchasing a car with Joe and the team at Dorschel. As customer service is very important to us, we are glad that you were able to buy your SUV quickly and with ease. We appreciate you taking a moment to write a review. Congratulations on your new vehicle and thank you for shopping at Dorschel. We look forward to seeing you again, thank you.
Apr 4, 2016
Very good
Is this review helpful? Yes | No

Response from Dorschel Family of Dealerships:

Thank you Florence!
Mar 20, 2016
Sold same day i was going there. Kept in touch
Is this review helpful? Yes | No
Mar 9, 2016
Dealer immediately responded with an email of vehicle profile.
Is this review helpful? Yes | No
Mar 9, 2016
They have been very responsive
Is this review helpful? Yes | No
Feb 27, 2016
Nice
Is this review helpful? Yes | No
Feb 13, 2016
Phreddy24
Mike Gilman was AWESOME ! Very helpful. Vehicle was sold.
Is this review helpful? Yes | No
Feb 1, 2016
Friendly,professional,good communication. Very pleased with the entire package and the salesman
Is this review helpful? Yes | No
Jan 29, 2016
Car sold the same day it was posted so I did not have much interaction with the dealer. They were pleasant to speak with.
Is this review helpful? Yes | No
Dec 4, 2015
Excellent on all aspects of purchasing a vehicle.
Is this review helpful? Yes | No
Nov 17, 2015
Was not impressed. I came ready to buy a vehicle that night and dorschel was not ready to make a deal. The price on my trade-in which they raved was such a good price was matched at another dealership without even seeing the car in person. The salesman knew nothing about the vehicle I was looking at. A Nissan Frontier......this is at a Nissan dealership!! Don't waste your time. I found a much better truck at another dealership for the same pricepoint.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 10, 2015
Horrible customer service
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 10, 2015
Good communication experience with Dorschel. If I didn't buy my GT-R locally I would have driven there.
Is this review helpful? Yes | No
Aug 28, 2015
only talked on the phone, pleasant to talk to.
Is this review helpful? Yes | No
Jun 30, 2015
Saw a car online. Talked to sales person who said the car was going to auction, but the car is still listed online.
Is this review helpful? Yes | No
Jun 14, 2015
Good customer followup on inquiries.
Is this review helpful? Yes | No
May 30, 2015
Polite, knowledgeable and patient management and staff! Overall delightful experience.
Is this review helpful? Yes | No
May 11, 2015
Outstanding across the board!!
Is this review helpful? Yes | No

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