Donohoo Auto

8122 Helena Rd
Pelham, AL 35124

Sales: (205) 614-8873

Today 9:00 AM - 7:00 PM
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https://static.cargurus.com/images/forsale/2018/07/18/01/45/2017_toyota_rav4-pic-5154292876533730073-152x114.jpeg

2017 Toyota RAV4 LE AWD Used Cars in Pelham, AL 35124

Great Deal
$2,764 BELOW
CarGurus IMV of $20,759

Price: $17,995

Mileage: 39,832

Location: Pelham, AL 35124

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Barcelona Red Metallic Description: Used 2017 Toyota RAV4 LE AWD for sale - $17,995, 39,832 miles with Bluetooth, Steel Wheels, Adaptive Cruise Control
https://static.cargurus.com/images/forsale/2018/07/18/01/45/2015_lexus_gs_350-pic-7986155201142945183-152x114.jpeg

2015 Lexus GS 350 Used Cars in Pelham, AL 35124

Great Deal
$5,417 BELOW
CarGurus IMV of $32,411

Price: $26,994

Mileage: 15,760

Location: Pelham, AL 35124

Average time on market: 35 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: White Description: Used 2015 Lexus GS 350 for sale - $26,994, 15,760 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2018/07/18/01/45/2016_toyota_tundra-pic-1913160231515179726-152x114.jpeg

2016 Toyota Tundra Used Cars in Pelham, AL 35124

Great Deal
$7,740 BELOW
CarGurus IMV of $34,735

Price: $26,995

Mileage: 43,110

Location: Pelham, AL 35124

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Magnetic Gray Metallic Description: Used 2016 Toyota Tundra for sale - $26,995, 43,110 miles with Steel Wheels, Bluetooth
https://static.cargurus.com/images/forsale/2018/07/16/17/46/2017_nissan_pathfinder-pic-2065420632082120559-152x114.jpeg

2017 Nissan Pathfinder SL 4WD Used Cars in Pelham, AL 35124

Great Deal
$4,021 BELOW
CarGurus IMV of $31,016

Price: $26,995

Mileage: 16,487

Location: Pelham, AL 35124

Average time on market: 35 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Sandstone Description: Used 2017 Nissan Pathfinder SL 4WD for sale - $26,995, 16,487 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Premium Package
https://static.cargurus.com/images/forsale/2018/07/17/17/50/2015_hyundai_sonata-pic-7846623685349973611-152x114.jpeg

2015 Hyundai Sonata SE FWD Used Cars in Pelham, AL 35124

Great Deal
$2,465 BELOW
CarGurus IMV of $11,460

Price: $8,995

Mileage: 88,335

Location: Pelham, AL 35124

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Symphony Silver Description: Used 2015 Hyundai Sonata SE FWD for sale - $8,995, 88,335 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2018/07/18/01/45/2015_toyota_rav4-pic-2712826809934662916-152x114.jpeg

2015 Toyota RAV4 Limited AWD Used Cars in Pelham, AL 35124

Great Deal
$3,170 BELOW
CarGurus IMV of $22,164

Price: $18,994

Mileage: 35,367

Location: Pelham, AL 35124

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Magnetic Gray Metallic Description: Used 2015 Toyota RAV4 Limited AWD for sale - $18,994, 35,367 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2018/07/18/01/45/2014_ford_escape-pic-3937250843597168354-152x114.jpeg

2014 Ford Escape Titanium Used Cars in Pelham, AL 35124

Great Deal
$3,087 BELOW
CarGurus IMV of $19,082

Price: $15,995

Mileage: 26,367

Location: Pelham, AL 35124

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Tuxedo Black Description: Used 2014 Ford Escape Titanium for sale - $15,995, 26,367 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/18/01/45/2015_lexus_gs_350-pic-3916124960267056032-152x114.jpeg

2015 Lexus GS 350 Used Cars in Pelham, AL 35124

Great Deal
$5,023 BELOW
CarGurus IMV of $32,018

Price: $26,995

Mileage: 31,808

Location: Pelham, AL 35124

Average time on market: 35 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Liquid Platinum Description: Used 2015 Lexus GS 350 for sale - $26,995, 31,808 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2018/07/16/17/46/2017_nissan_titan-pic-9134227049440213830-152x114.jpeg

2017 Nissan Titan Used Cars in Pelham, AL 35124

Great Deal
$8,281 BELOW
CarGurus IMV of $43,276

Price: $34,995

Mileage: 14,138

Location: Pelham, AL 35124

Average time on market: 42 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Cayenne Red Description: Used 2017 Nissan Titan for sale - $34,995, 14,138 miles with Leather Seats, Navigation System, DVD Entertainment System, Chrome Wheels, Bluetooth, Backup Camera, Utility Package
https://static.cargurus.com/images/forsale/2018/07/18/01/45/2015_lexus_gs_350-pic-2928832386578745676-152x114.jpeg

2015 Lexus GS 350 Used Cars in Pelham, AL 35124

Great Deal
$4,898 BELOW
CarGurus IMV of $32,892

Price: $27,994

Mileage: 11,762

Location: Pelham, AL 35124

Average time on market: 35 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: White Description: Used 2015 Lexus GS 350 for sale - $27,994, 11,762 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Premium Package
https://static.cargurus.com/images/forsale/2018/07/16/17/46/2017_nissan_murano-pic-3752729571083781205-152x114.jpeg

2017 Nissan Murano Platinum Used Cars in Pelham, AL 35124

Great Deal
$4,607 BELOW
CarGurus IMV of $33,602

Price: $28,995

Mileage: 18,845

Location: Pelham, AL 35124

Average time on market: 32 days Certified Pre-Owned: No Color: Pacific Sunset Metallic Description: Used 2017 Nissan Murano Platinum for sale - $28,995, 18,845 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Technology Package, Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/11/01/30/2015_chevrolet_traverse-pic-770679997425308114-152x114.jpeg

2015 Chevrolet Traverse 2LT FWD Used Cars in Pelham, AL 35124

Great Deal
$2,869 BELOW
CarGurus IMV of $21,864

Price: $18,995

Mileage: 56,276

Location: Pelham, AL 35124

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Champagne Silver Metallic Description: Used 2015 Chevrolet Traverse 2LT FWD for sale - $18,995, 56,276 miles with Bluetooth, Aluminum Wheels, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2018/07/07/04/13/2015_volkswagen_jetta-pic-7021702605828758806-152x114.jpeg

2015 Volkswagen Jetta SE w/ Connectivity Used Cars in Pelham, AL 35124

Great Deal
$2,081 BELOW
CarGurus IMV of $13,070

Price: $10,989

Mileage: 36,567

Location: Pelham, AL 35124

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Reflex Silver Metallic Description: Used 2015 Volkswagen Jetta SE w/ Connectivity for sale - $10,989, 36,567 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/18/01/45/2016_dodge_durango-pic-6058057108743973660-152x114.jpeg

2016 Dodge Durango SXT Used Cars in Pelham, AL 35124

Great Deal
$3,012 BELOW
CarGurus IMV of $26,007

Price: $22,995

Mileage: 37,970

Location: Pelham, AL 35124

Average time on market: 33 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: True Blue Pearlcoat Description: Used 2016 Dodge Durango SXT for sale - $22,995, 37,970 miles with Bluetooth, Aluminum Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/07/16/17/46/2017_nissan_pathfinder-pic-3381690358177478868-152x114.jpeg

2017 Nissan Pathfinder Platinum 4WD Used Cars in Pelham, AL 35124

Great Deal
$4,460 BELOW
CarGurus IMV of $37,455

Price: $32,995

Mileage: 848

Location: Pelham, AL 35124

Average time on market: 36 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Gold Description: Used 2017 Nissan Pathfinder Platinum 4WD for sale - $32,995, 848 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System, Adaptive Cruise Control
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 6, 2018
Donohoo was SUPER fast at contacting me back! While the Yukon was a no go for us, Donohoo made sure we found the perfect fit for us! We had a very positive experience! Every one at Donohoo, from the girls behind the front desk, to the guys who work their tails off running to get cars, to our salesman Marlon, great experience! Great team!
Jul 4, 2018
We originally went in to see a 2014 Yukon, but immediatley realized it wasn't for us. They were quick to adapt with us and began asking what we might be looking for. Despite being at the end of the day, all of the staff was willing to help us (not just the salesman). They pulled around 4 different vehicles for us in just a few minutes. We came back the next morning and got what we wanted. Very good experience.
1 people found this review helpful.
Jul 4, 2018
GuruTXZ82
Dealer response was fast & provided useful detailed information.
1 people found this review helpful.
Jun 30, 2018
I was contacted one time, but never heard back from anyone again. I am very disappointed with that dealership.
0 people found this review helpful.
Jun 27, 2018
EskiMice
5
Good dealer to speak with, but went with a local deal.
0 people found this review helpful.
Jun 25, 2018
Communication - could be more forthcoming and upfront with information. Appear to low ball trades comes across as indifferent take it or leave it approach. They have a good selection of vehicles but sales style is lacking in customer service. Would not recommend to friends.
5 people found this review helpful.
Jun 23, 2018
Great costumer service
1 people found this review helpful.
Jun 18, 2018
Guru5ZW3G
Very good
1 people found this review helpful.
Jun 12, 2018
Fast call and good follow up.
2 people found this review helpful.
Jun 11, 2018
GuruW65XG
The can dealer (Malon) really help us out.
1 people found this review helpful.
Jun 10, 2018
Blake H
It was a great experience and they gave us a great deal on the car! Would work with them again!
2 people found this review helpful.
May 27, 2018
GuruY9B44
Quick response
1 people found this review helpful.
May 26, 2018
We gained the information we needed and made an appointment the same day. Adam suggested that I apply for financing online to speed up the process. By 7 p.m. that day, I owned the Toyota I inquired about that morning.
1 people found this review helpful.
May 25, 2018
Best experience at a dealership in the last 20 years. This place is on another level in comparison to others. Everyone there was super professional and on top of their job. I talked to a few people outside while waiting for the final paperwork and 3/5 were repeat customers.
2 people found this review helpful.
May 13, 2018
GuruW5QFB
This company was not up front about their policy when making an offer on a car. I looked at Volvo V60 that they were selling. Car drove well and my Volvo dealer checked it out. It had no mechanical problems. So I decided to make an offer. This car has deep scratches at the back They said they would buff and then paint if necessary. But, this damage would always show. Also, they had no second key which would have cost me $500. at the Volvo dealer. So I called them to make an offer under their asking price. When I made the offer the salesman, Jim, cut me off and was very unfriendly. He told me that Donohoo did not accept offers that the price was fixed. When I tried to explain the reasons as to why their price was too high given the problems I outlined above, he cut me off again and did not listen to all I had to say. I had already researched other V60's and they were near Atlanta. So I drove over there and bought a V60 Volvo with low mileage, $3000. less than their price and it was showroom quality. I could not trust Donohoo or recommend that anyone buy a car there.
9 people found this review helpful.
May 8, 2018
She was very nice and helpful to me.l would love to buy a car from her.
May 8, 2018
Very helpful! Quick replies! I absolutely love my car!
May 7, 2018
Prices inflexible and sales manager made it a point of his large volume and 97% customer rating. This all said to me is you don’t need my business. So I went elsewhere and actually I ended finding a much better deal! I’ll be the 3%’ers that found a better deal somewhere else and smile everyday!
11 people found this review helpful.
May 2, 2018
Great experience all the way around
May 1, 2018
GuruW51CJ
Responded quickly to inquiry.
Apr 18, 2018
GuruW9B23
Yes Jim emailed me right away but their prices were higher than others. No negotiations.
7 people found this review helpful.
Apr 13, 2018
The dealer was awesome. I needed a car quick, told him what kind of car I wanted, and with in 4hrs, I was driving off in my new 2015 Volkswagen Jetta.
Apr 13, 2018
Checking for availability but was unable to visit at this time. Phone manner was great, and he treated me like he really wanted to help.
Apr 6, 2018
Quick response!!
1 people found this review helpful.
Mar 28, 2018
afspear
Bought my car here. Great experience!
Mar 27, 2018
Guru561VD
Love how fast you are helped. Test drive the vehicle along with no salesman. Prices are locked according to salesman
1 people found this review helpful.
Mar 22, 2018
GuruZQRPR
Good communicator
1 people found this review helpful.
Mar 20, 2018
Every question I had, they responded and answered it with professionalism.
Mar 4, 2018
The dealer contacted me in a timely manner and answered all my questions. I was very satisfied and would recommend them to friends and family.
3 people found this review helpful.
Mar 1, 2018
Good
1 people found this review helpful.
Feb 28, 2018
Great place and great people. No high pressure sales. Good deals on cars.
1 people found this review helpful.
Feb 26, 2018
Sold 5 cars while I was present and customer service along with greeting was outstanding!!!!!
2 people found this review helpful.
Feb 22, 2018
Awesome!!!
Feb 20, 2018
Guru57BB4
My wife and I had a very positive experience looking for a car at Donohoo Auto. The salesman Trey was very professional and asked all the right questions about what we were looking for in a car without strong arming us into buying something we didn't. Trey really took care of us in the short time we had together.
5 people found this review helpful.
Feb 13, 2018
the person that I spoke with was very helpful and friendly. an appointment was set up for me to come and view the vehicle, and to take a test drive. the appointment was made at a convenient time for me according to my preference.
2 people found this review helpful.
Feb 13, 2018
Easy process to buy, dealing w the staff has been a pleasure. Only complaint was out of their hands, it took 2weeks to get my vehicle on a trailer for shipping to the west coast. Other than that hiccup they were 5 Stars
3 people found this review helpful.
Feb 7, 2018
Responded initially but never followed up with additional information I asked for
2 people found this review helpful.
Feb 4, 2018
Georgemarney
Contacted me nicely
Feb 2, 2018
Fast response, I just hate the car was sold before I got there.
Jan 29, 2018
Strollwhitecat
I paid to have a car checked out after I was assured by the dealership it had passed strict N.C. Requirements prior to making the drive to purchase it from out of state. The Vehicle had so many things wrong with it that it did not pass inspection and the automobile service guy said it would be a huge mistake to purchase this vehicle.
9 people found this review helpful.
Jan 21, 2018
Bamagirl02
The staff was very nice and helpful. They had a lot of cars to choose from. The BMW I looked at didn’t have the right interior color.
0 people found this review helpful.
Jan 21, 2018
Quick response
Jan 18, 2018
Guru5TRKQ
Was contacted and had opportunity to set up test drive. The process was was very easy. When I arrived, the vehicle was already washed and ready to drive.
1 people found this review helpful.
Dec 30, 2017
Vehicle purchased
0 people found this review helpful.
Dec 26, 2017
Responded timely
2 people found this review helpful.
Dec 23, 2017
jotaylo56
Awesome selection. Salesmen and staff very courteous and helpful.
Dec 15, 2017
GuruZ35XW
They did reach out to me, however I decided to go with a new car.
Dec 15, 2017
Sure salespeople were very nice, courteous, and well dressed. I found the truck I wanted and was told that they would fax over the necessary documents to my bank. However, the next business day I was waiting for the paperwork for over 3 hours and I called the dealership and I was informed the salesperson was busy and that he might not have given the paperwork to be processed. When I asked to speak to a manager, conveniently there wasnt a manager in that day but they would put a note on his desk to have him contact me. A couple hours later i received a call saying that the truck I was buying had already been sold but they have a few that they could show me. I wont be going back.
6 people found this review helpful.
Dec 14, 2017
fast response
2 people found this review helpful.
Dec 5, 2017
They were friendly and helpful. Their business plan is refreshing as it gives your room to explore the options without pushy salespersons.
4 people found this review helpful.
Dec 1, 2017
Bigred1963
Great continue to keep me updated on vehicle price change as well as any new vehicles that arrive and placed in inventory
2 people found this review helpful.
Nov 30, 2017
Holden Bembry
Made the experience quick and easy. Also, covered small issues out of their own pocket after 3rd party review.
2 people found this review helpful.
Nov 28, 2017
Awesome Experience!!!
Nov 25, 2017
The dealer contacted me and were very helpful and polite! However, I explained that my wife had changered her mind and no longer wanted the car that I had requested information on.
Nov 6, 2017
JABLYD
Very good follow up even though I did not purchase yet I will consider Donohoo
2 people found this review helpful.
Nov 1, 2017
Tanner Shaw
I was contacted expediently, but not hassled.
Nov 1, 2017
Mr. Williams was very professional and helpful, although I didn't get to to purchase the Jeep he went out of his way to email me similar SUV's.
Oct 27, 2017
GuruDLVK9
They were awesome!
Oct 24, 2017
GuruD73F5
5
We had a great experience! Everyone was so friendly and helpful! It made our trading and buying experience less stressful!
Oct 23, 2017
Charles Nesbitt
The vehicle was sold before I was ready to purchase. However the staff was courteous and professional.
Oct 20, 2017
Very attentive. Answered fast and was very helpful. Will definitely consider doing business in the future.
1 people found this review helpful.
Oct 19, 2017
Anthony Walton
Great communication
Oct 18, 2017
GuruDFJ7S
You’ll like this dealer. I did.
Oct 13, 2017
Extremely helpful. Unfortunately, the auto I was looking at didn't have the necessary options to close the deal. Sales offered several other makes/models as an alternative, but they were out of my price range. My impression....very good group to deal with.
2 people found this review helpful.
Oct 3, 2017
Carrea1
very pleasant email
Sep 30, 2017
Nice vehicle. Salesman was very pleasant and professional and no pressure to buy.
1 people found this review helpful.
Sep 29, 2017
I love Donohoo and highly recommend them to anyone looking for a car!
1 people found this review helpful.
Sep 13, 2017
GuruDCC7C
The Donohoo team responded to my email quickly. I went for a test drive and ended up purchasing the car. It was a great experience - everyone was extremely knowledgeable and friendly. I highly recommend Donohoo!
2 people found this review helpful.
Sep 6, 2017
Awesome experience! Keith is the best!
2 people found this review helpful.
Aug 31, 2017
Salesman replied back plus left his number
1 people found this review helpful.
Aug 18, 2017
They are great with helping you find the right car and prices are great
2 people found this review helpful.
Aug 14, 2017
The dealer reply my email in time and also send me other options. Very helpful! Thank you!
Jul 31, 2017
Pleasant returned my call and emailed me. Car did not have front & back sensors
1 people found this review helpful.
Jul 29, 2017
Spectacular experience! Awesome sales Rep and I bought the Lexus LS-460L
Jul 26, 2017
RokonH63
Prompt reply, friendly, answered questions. Firm in advertised price plus set up fee. Has nice inventory on hand.
2 people found this review helpful.
Jul 23, 2017
Great experience!! Great service!! No hassle, no pressure!! The process could not have been made easier!!
Jul 10, 2017
titleist1
5
They did a great job, made everything very easy and straightforward. Would buy here again.
1 people found this review helpful.
Jul 7, 2017
Very good. Only written communication. I never got a chance to.get by to see the vehicle.
Jul 4, 2017
Many of the cars at Donohoo need new tires. Adding $1200 on top of an overvalued auto is not a bargain.
7 people found this review helpful.
Jul 2, 2017
Good, only had email contact!#
0 people found this review helpful.
Jun 17, 2017
dleb
Prompt but unable to meet my price expectations...;perhaps my fault.
0 people found this review helpful.
Jun 7, 2017
Responded the same day.
1 people found this review helpful.
Jun 4, 2017
they contacted me in a nice amount of time .no hassles ,no push to sell, provided extra details.great experience.
Jun 1, 2017
We drove all the way from Memphis, TN to purchase this vehicle. Overall, this was a good experience. I called Mark, the sales rep to let him know that we were on the way and to get the vehicle detailed and ready. We were disappointed when we arrived to find that the vehicle was poorly detailed and there was dog hair throughout the backseat. I was expecting to be greeted by Mark when we arrived but he never came out to meet us or welcome us to the car lot. Not what we expected from a pro salesman. Melissa Montoya greeted us at the front desk when we arrived and she was super. She quickly got the vehicle brought out front for us to test drive. So, we jumped in the Sequoia and took off on our test drive. It would have been nice to get the rundown of the features of the vehicle before we left the car lot. Melissa was nice enough to give us some direction on where we could go to test drive the vehicle since we were not familiar with the area. We had plenty of time to test drive the vehicle with no hassles. We finally came back we were connected with Eric and this guy was great! As we drove the vehicle, we noticed some unusual vibrations of the wheel. We told Eric about this and he immediately took it to the service department because we thought it might be an alignment issue. We told Eric about the poor detail job and he also got someone to detail the SUV the way that we expected. Eric provided top notch customer service and this guy listens to the customer and was very responsive. We asked him to expedite our requests so that we could get back to Memphis before too late. Eric did just that. We proceeded to the finance area with Tina and we made the purchase of the vehicle while it was being serviced. We went to grab a bite to eat and Eric called us and said there was not alignment issue but an issue with tires. The previous owner did not properly inflate the tires which caused some cupping issue. The dealership agreed to give us a check to get new tires. Nice! Adam then came out and walked us thru the features of the vehicle after we had made the purchase. He was good but I wished they had shown us this before we did our test drive. Overall, we were pleased with the purchased that we bought on 05/31/2017. We made it back to Memphis safely around 10 pm without any issues and the vehicle drove good all the way back home. I would recommend this dealership to anyone. I strongly recommend that you ask for Eric as your salesman. This guy is great! Also, I can’t say enough about Melissa Montoya. Overall, a good experience.
20 people found this review helpful.
May 26, 2017
So far excellent
0 people found this review helpful.
May 24, 2017
Cole_1988
They contacted me and were professional
May 15, 2017
KDL14
Person I spoke with about financing was rude. My credit score is fair. He treated me like I was scum. I felt degraded.
12 people found this review helpful.
May 7, 2017
They responded promptly I have found something locally
2 people found this review helpful.
May 4, 2017
Everyone at Donohoo Auto was very helpful. Mr Wesley Brown, returned all my calls, and helped me with estimates etc. They even offered to pick me up at the airport. Quick to respond to on-line chat. Very good experience. Thank you.
3 people found this review helpful.
Apr 29, 2017
Great dealer but found a better car/deal in atlanta
2 people found this review helpful.
Apr 27, 2017
Absolutely amazing
0 people found this review helpful.
Apr 27, 2017
ktucker192
After speaking with Jim at Donohoo Auto, I found out that this is a fixed price dealership. Not willing to negotiate. The price is, what it is. So be willing to pay what you see. I will say, that they will come down on the price if the vehicle sits long enough without someone buying it, but they will not talk about changing the price with you. Unfortunate because I would have bought it if they would have just acted like they were trying to work with me. I guess they'll have to wait for the next buyer. Good luck! #ivegotmine #youstillhaveyours
21 people found this review helpful.
Apr 22, 2017
jimmydutch
Responded quickly
0 people found this review helpful.
Apr 20, 2017
Jarquee
Never in my life had a experience like the I had on yesterday 4/19/17. Thank you
2 people found this review helpful.
Apr 12, 2017
Great customer service...Wesley and Kyle
1 people found this review helpful.
Apr 1, 2017
Quick response and helpful followup.
2 people found this review helpful.
Mar 27, 2017
very please with my purchase and staff. I have given several your address. Sign Lady
1 people found this review helpful.
Mar 20, 2017
Arwhorton
Have not purchased a vehicle yet, but great customer service and unique way to test drive cars made shopping here a pleasure.
3 people found this review helpful.
Mar 19, 2017
Benji2017
The dealer was very responsive and answered questions promptly on line.. Sales personnel made an effort to help me understand the car and its condition. We arrived at a price including a trade-in. This car was one of two that I was considering. Stock #s 21977 & 21978.. The car I purchased was 21978 which is a grey color. There was one thing which I did care for , When they updated the on line listed to show my car as sold, they lowered the price on the second car by $1000. I am happy with the car I bought.
5 people found this review helpful.
Mar 19, 2017
I live in Pensacola and was in the market for this type of vehicle. This was the best car buying experience I have ever had! They are very thorough and efficient. Came up and drove this beauty home on Saturday. Responded very quickly to my inquiry and requests.
3 people found this review helpful.
Mar 18, 2017
Very pleased
1 people found this review helpful.
Mar 15, 2017
Very comfortable and set up very well. Excellent and uplifting service.
Mar 13, 2017
27dmann
He was quick to respond. When we arrived we drove the car with no hassle to purchase. He was very polite. He provided a carfax. We closed our deal in less than an hour.
1 people found this review helpful.
Mar 7, 2017
Eric at Donohoo was quick to respond to our inquiry, polite, professional, and never made us feel any pressure to buy a vehicle. All of the people who helped us were really friendly and genuinely seemed to enjoy what they do. We walked away feeling we had paid a very fair price for our Highlander and received excellent service.
1 people found this review helpful.
Mar 3, 2017
They responded quickly to my inquiry, and even advised they would help me find the car I wanted.
1 people found this review helpful.
Mar 1, 2017
I was contacted back from the dealer promptly. Dealer kept in touch well with me setting up a test drive appointment. Dealership is run smoothly, efficiently, and is very laid back.
1 people found this review helpful.
Feb 28, 2017
Legacy_2024
very helpful
Feb 22, 2017
Red96LT1
Great experience. And i havent even bought a car yet
Feb 21, 2017
christy allen
Great place and friendly people.
Feb 19, 2017
Prompt response. No pressure. Respectful dialogue
1 people found this review helpful.
Feb 18, 2017
Very respectful of my privacy and provided good details
Feb 3, 2017
Wonderful no pressure just emails!!
1 people found this review helpful.
Jan 17, 2017
salesperson very nice and helpful.
Jan 13, 2017
Dealer responded but I had already made my purchase.
1 people found this review helpful.
Jan 4, 2017
Jan 1, 2017
He called me and said they had 1000 cars and it was hard for him to see the car and assure me of its condition. He never called back.
9 people found this review helpful.
Jan 1, 2017
Ok. Got email response from dealer but after looking at pic of vehicle i wasn't interested.
1 people found this review helpful.
Dec 29, 2016
Was contacted quickly. Went for a test drive and no pressure to buy afterwards. They did take the car for an independent inspection for me. Couldn't agree on a fair price for needed repairs!
3 people found this review helpful.
Dec 13, 2016
Very professional and polite. Not a hundred percent sure he knew everything about the car I was inquiring about.
3 people found this review helpful.
Nov 30, 2016
Nary
Called back - friendly on phone - no pressure
Nov 30, 2016
M_MECF
I have been in contact for a few weeks about a car I'm interested in. They are emailing me as they get information.
1 people found this review helpful.
Nov 28, 2016
Keshia Owens
Excellent!!
0 people found this review helpful.
Nov 25, 2016
This dealership offers great customer service and will bend over backwards to assist you in any way! And several of my colleagues have purchased from you
1 people found this review helpful.
Nov 8, 2016
I was contacted and given information. Vehicle is out of my price range right now.
1 people found this review helpful.
Nov 7, 2016
Straight forward dealers and hassle free. Will definitely use them again.
2 people found this review helpful.
Nov 5, 2016
Quick, and painless. Professional staff.
1 people found this review helpful.
Oct 17, 2016
IR29
Responded same day. I was given all requested information promptly. I asked if the car had any dents/scrathes and salesman took pictures of scratches (minor) and sent those, he also noticed minor dent on the car roof and informed me with pictures. Overall, great experience. (I ended up missing out on the car because somebody beat me to it by a day)
5 people found this review helpful.
Sep 23, 2016
Contacted me promptly, very helpful, though I ended up not purchasing.
1 people found this review helpful.
Sep 20, 2016
Didn't buy a vehicle from them but they were quick getting back with me
Sep 19, 2016
When looking for a nice used vehicle this place caught my eye with their inventory. Even better in person. The price was right and fair. I made contact online late one evening and salesperson called at opening next day. Credit application was seamless and I scheduled a test drive the next morning. The car was as advertised. It was a little dirty and empty gas tank, but they took care of me. Overall, great experience, and will definitely buy from there again. I drove 70 miles to get there as well. Very friendly folks.
8 people found this review helpful.
Sep 19, 2016
The Dealership was excellent. The employees contacted me promptly and were very considered of my needs. I/we are just looking for something under $30k.
1 people found this review helpful.
Sep 3, 2016
Responded promptley
Sep 3, 2016
contacted em and followed up well - car was sold before I could get back in touch
1 people found this review helpful.
Aug 30, 2016
I was promptly called by the dealer. We visited them and drove 4 or 5 cars. they were in great condition and the personnel at Donahoo were professional, friendly and there was no pressure.
2 people found this review helpful.
Aug 28, 2016
Good price. Very efficient system for online checking inventory. Quick at bringing out vehicles to test drive. Very pleasant and courteous staff.
3 people found this review helpful.
Aug 22, 2016
the dealer contacted me in a very reasonable time frame & was very quick to help me as much as possible & soon as he could.
Aug 19, 2016
Very professional. Not pushy. I will visit them again!!!
Aug 5, 2016
Sales person responded quickly, was friendly and informative. Turns out the vehicle didn't have what I was looking for.
Jul 30, 2016
Favorable experience
Jul 29, 2016
very good dealership. quick response, followed with all my questions and quickly, very professsional and extremely helpful dealership
Jul 20, 2016
The dealer was very awesome. But wasn't able to be approved. But still was an awesome guy that helped me.
Read 160 old reviews
Jun 25, 2016
They contacted me several times and did a great job explaining the car they were selling.
Jun 24, 2016
Dealer was very interested in our business and working with us, but in the end we found another car that suited our needs better. We will definitely consider and look at DonohooAuto LLC next time we are in the market for a vehicle.
Jun 23, 2016
It was a very poor experience. The vehicle had holes in the headliner and had a gouge in the front fender. The cars at this lot are dirty and some of them had ants crawling on the outside of them. All the Honda Accords we looked at were dirty and had something wrong with all of them. We would never do business with these people.
6 people found this review helpful.
Jun 19, 2016
Responded very quickly and no pressure.....thanks so much!!
Jun 18, 2016
I had a quick response about my questions on the vehicle and the salesman I dealt with was energetic and positive. Pleasure to deal with.
Jun 8, 2016
Wonderful buying experience. Trey our sales representative was helpful and courteous. Huge selection. We drove 2.5 hours to donohoo and it was well worth it. Great car at a good price without any hassle or buying pressure. Would buy here again
1 people found this review helpful.
May 28, 2016
Yes, bought car there
0 people found this review helpful.
May 28, 2016
Have the car they were great. They even call to check to make sure the car is running good. I'm more than positive my next car will come from there also. I love that place alone with the employees. Great job you guys.
May 6, 2016
Iam at falt I never had a chance to talk to the dealer but iam sure that they are very nice and I did get a phone call but didn't have time to talk at that time I was driving and don't answer calls while driving.so for that reason I will give him a 5 star rating.
0 people found this review helpful.
Apr 28, 2016
Great customer service, from the time I walked into dealership until the time I signed my name on the lines. This is really a no hassle dealership. This is the second vehicle that I have bought from this dealership.
2 people found this review helpful.
Apr 27, 2016
BUYER BEWARE!!!! I traveled from Atlanta to this Birmingham dealership to purchase a very nice looking 2005 Porsche 911. I was assured by the dealership that the vehicle was in great condition, however, to cover myself I requested that the local Porsche dealership perform a pre-purchase inspection. GLAD I DID!!!!.... the pre-purchase inspection revealed that the Porsche had a "Mercedes-Benz" transmission and an oil leak. The Porsche Service Advisor was shocked and called me in so that I could see it for myself. HOUSTON, WE HAVE A PROBLEM!!!! This was a dealbreaker for me. Unfortunately the dealership never disclosed this information and acted surprised when they called me the following week. Again, BUYER BEWARE!!!!
11 people found this review helpful.
Apr 24, 2016
I sent a request to the dealer on Saturday evening. I was contacted within 24 hrs. Setup a meeting/test drive. No pressure. No sales hounds. Best buying experience ever.
Apr 23, 2016
1hottee
Very friendly and helpful.
Apr 18, 2016
If you're wanting to haggle and spend time going back and forth - don't go here. If you want the bottom line best deal - on your new purchase AND your trade in - GO HERE! Jonathon personally walks you through the entire process and you're ready to go in no time. Great, unconventional experience!
1 people found this review helpful.
Apr 13, 2016
Quick response and answered questions efficiently.
Apr 13, 2016
They were nice folks.
Apr 5, 2016
Apr 4, 2016
Returned call promptly and provided me with the information I needed but unfortunately the vehicle I inquired about did not have the required options. Hence the 4 stars.
Mar 25, 2016
They were courteous and honest.
Mar 21, 2016
very helpful want to try to visit soon
Mar 17, 2016
Donohoo provided the best dealership experience I have ever had. My wife and I were blown away with the ease of doing business. I have recommended them to my friends and coworkers and will continue to do so.
1 people found this review helpful.
Mar 17, 2016
imsdan
I just purchased a C350. Thanks.
Mar 14, 2016
H3215
Contacted my by email but I bought a car the day after the contact.
Mar 13, 2016
I have a wonderful Experience @ Donohoo Auto. I just love my new Car .#Is 250
Mar 11, 2016
Very responsive.
Mar 10, 2016
GREAT, Very responsive, quick, and honest.
Mar 9, 2016
Very responsive and helpful.
Mar 6, 2016
Not a great experience their sales people don't have time for the Internet buyer they are too busy to get your information,their attitude is if you're not in dealership we don't have time for you.We purchased elsewhere.
7 people found this review helpful.
Mar 2, 2016
Just contacted me again this morning and I filled out a form telling them exactly what I am looking for.
Mar 2, 2016
Dealer responded to my email. We didn't make a deal but he was very informative. He walked around the car and sent additional pictures at my request.
Feb 29, 2016
Very good experience and top- quality vehicles. Recommended
Feb 29, 2016
Fine dealership. Too low on trade value. Ended up in Atl. To buy a q7.
1 people found this review helpful.
Feb 22, 2016
I missed the call but they did attempt to reach out to me.
Feb 21, 2016
I shopped online because the types of cars I was shopping for were limited in my area. I was a bit nervous about buying such a big ticket item online, but the car I decided on was 2 hours away. The sales person sent me additional detailed pictures to disclose any paint chips, which I appreciated. The salesperson had the dealership mechanics work on a couple additional things just to be thorough. They delivered the car to my house on the day/time I requested. It was a very easy process. I have not had the car for even 48 hours but so far I have not found anything that wasn't disclosed or expected with a used car. The only thing I wish that had been mentioned, my bad for assuming, is that there isn't a backup/extra key. But, for only I couple days, so far I am pleased with the decision to buy a car through their dealership.
1 people found this review helpful.
Feb 21, 2016
Very easy to work with...
Feb 20, 2016
Feb 20, 2016
No problems, smooth transaction!!
Feb 18, 2016
Kiddoc
Wesley very helpful in follow-up. Appreciate kindness.
Feb 13, 2016
Salesman was very honest and very responsive.
Feb 12, 2016
A+ dealership they have great communication and got me a great deal on my car. I will do business with them in the future.
Feb 10, 2016
Jon responded very quickly even though the car I was interested in was sold, he still provided excellent customer service.
Feb 8, 2016
I have received great responses from Donohoo Auto LLC
Response from current dealership:
Hello Ericka, thanks for taking the time to leave us a 5-star review! DonohooAuto prides ourselves on our wonderful communication techniques with our customers.
Feb 2, 2016
Jonathan was very attentive and still treated me the same when I told him I decided to buy elsewhere
Response from current dealership:
Even though you decided to purchase through another dealership we appreciate you taking the time to view our inventory. Not to mention leaving us a 5-star review. If we may be of help to you in the future, please let us know.
Jan 31, 2016
Very helpful
Response from current dealership:
Thanks for the 5-star review! DonohooAuto strives to be as helpful as possible. We hope to see you again in the near future.
Jan 28, 2016
Best car buying experience I have ever had. Loved being able to drive all the different cars I wanted without a salesman breathing down my neck. Once I picked which car I wanted, salespro went over financing options and carfax and then on to finance to close. Loved it and love my new car.
Response from current dealership:
Hello Regina, thank you for taking the time to leave us such a great review! We are so pleased that you had such a positive experience. DonohooAuto believes in providing our customers a relaxed, no pressure environment when it comes to shopping for a new car. We appreciate your business, please let us know if we can be of assistance in the future.
Jan 27, 2016
He didn't remember what I had told him on two phone calls.
Response from current dealership:
Hello WJ, may we ask who did not remember your phone conversations? We strive for excellent communication practices and want to make sure you have the treatment you deserve. We are happy to help in anyway possible.
Jan 25, 2016
Responded immediately and had a sales person also email. Got me the information I needed quickly.
Response from current dealership:
Hello Karla, thank you for taking the time to leave a 5-star review. Communication is critical in making our customers feel valued and important. We are grateful for your business and hope to see you again in the near future.
Jan 21, 2016
sales person was helpful.
Response from current dealership:
Hello Mark, thank you for taking the time to leave us a review! DonohooAuto prides itself on having friendly, knowledgeable and helpful sales associates. The fact you took the time to write us a review mentioning that means the world to us. Our #1 priority is our customer's happiness and experience at our dealership.
Jan 18, 2016
Never did call back call them 4 times then got a letter week later said they couldn't help us my credit score was 680
2 people found this review helpful.
Response from current dealership:
Allen, we are sorry that you did not have a pleasant experience with our dealership. We pride ourselves on our many avenues of communication with our customers. Obviously we fell short and we want to see where in our process that happened. Please email us tmcmillin@donohooauto.com or at jmartin@donohooauto.com. We'd like to make this right and earn your business back.
Jan 18, 2016
My rating is based on their online services. If they are going to advertise as such...having an online service they need to have a dedicated sales rep for this. After establishing some communication, at times I had to send multiple emails making the same inquiry.
2 people found this review helpful.
Response from current dealership:
We sincerely apologize that you did not get the customer service that you deserve. Our customers are our #1 priority and we will certainly look into this matter. Please e-mail us at tmcmillin@donohooauto.com or jmartin@donohooauto.com so we may find out exactly where we did not make the mark.
Jan 16, 2016
pgkglobal1
Excellent follow-up
Response from current dealership:
Thank you so much for your 5-star review! We are here to help our customers even after the sale is over. If there is anything we can do for you in the future, please let us know.
Jan 11, 2016
Wonderful doing business with Johnathan. I was satisfied with everything from the hello to the handshake and wave goodbye as I drove off the lot!
Response from current dealership:
Hello Christina! Thank you so much for taking the time to leave such a wonderful review. We will definitely pass your accolades on to Jonathan. Donohoo Auto is proud to offer our customers first rate service. We hope to see you soon.
Dec 27, 2015
67Diva
Although I decided to with another dealer, I heard from the immediately after sending message.
Response from current dealership:
Communication is key to when it comes to purchasing a car. Although you did not end up purchasing your car through us, we sincerely appreciate you leaving us such a positive review. Please let us know if we may be of service in the future. We would love to earn your business.
Dec 25, 2015
5 star. This is a great dealership. Honest people most importantly. I drove over 5 hours to potentially purchase a car from them.
Response from current dealership:
Hello Brian! We are so honored that you drove over five hours to view our inventory in person. Donohoo Auto prides itself on our transparent purchasing practices as well as our friendly and knowledgeable staff. Thanks again!
Dec 20, 2015
Good people. Good experience. Car was sold
Response from current dealership:
Hello Jimmy! Thanks for taking the time to leave us a great review. We are sorry that the car you were interested was sold. Our experienced team of sales associates would be happy to find you the car of your dreams. If you haven't found it yet, just let us know.
Dec 17, 2015
Greatest car buying experience I have ever had.
Response from current dealership:
Hello Peggy, thank you so much for your stellar 5-star review. Donohoo Auto strives to make the car buying process as easy and stress free as possible. We sincerely appreciate your business and please let us know if we may be of service in the future.
Dec 14, 2015
excellent customer service! the salesman, Tray, was very professional. this was the easiest car-buying experience I have ever had! Would definitely recommend!
Response from current dealership:
Hello Klare, thank you very much for leaving us such a positive review! Your accolades mean the world to us and please do tell your family and friends about your positive experience with Donohoo Auto. We hope to see you again in the near future!
Dec 7, 2015
I have only dealt with Edward Leal, Mgr. via email and telephone and he has been extremely responsive in answering all my questions. I still have not been able to make a trip to his dealership yet.
Response from current dealership:
Hello Phyllis, thank you for taking the time to leave us a glowing review! Donohoo Auto prides itself on taking top-notch care of our customers, whether it be in person or online. We look forward to meeting you in the near future!
Dec 2, 2015
Very prompt and accurate response from staff. The vehicle had been sold earlier that day and they replied almost immediately to let us know!!
Response from current dealership:
Hello Jennifer, thank you for such a wonderful 5-star review! Donohoo Auto knows your time is valuable and we strive to provide prompt service and 100% accurate information. If we may be of service again in the future, please let us know. We would love to help you find the car of your dreams.
Dec 2, 2015
This dealership valued my trade at 11,000. I obviously disagreed and was actually argued with and treated as if I was stupid. I immediately went to carmax and was offered $16900 for my trade and was given a better deal on the identical car I was looking at Donohoo.
5 people found this review helpful.
Response from current dealership:
Hello Kelly, we are sorry that you did not agree with your appraisal trade. Our staff takes great pride in providing the best service to our customers. Thank you for taking the time to leave us feedback so we can continue to improve our processes and communication processes.
Dec 1, 2015
Very quick response but best of all was the no hassle experience. We were able to browse at our leisure and then were able to test drive on our own. Although we did not find what we were looking for, would definitely recommend them solely based on the no pressure experience.
Response from current dealership:
DonohooAuto takes great pride in providing a low stress car purchasing experience. Our customer's happiness is our #1 priority. We do apologize for not having the car you were looking for, but if we may be of help in the future, please let us know. Our dealership would love to help you find the car of your dreams! Come back soon!
Nov 23, 2015
Great dealers!
Response from current dealership:
Hello David! We appreciate your positive accolades! DonohooAuto takes tremendous pride in treating our customers as the very best. Thanks again!
Nov 17, 2015
great
Response from current dealership:
Hello Bobby--thanks so much for your positive review. If we may be of service to you in the future, please let us know. Thanks again!
Nov 16, 2015
This was the worst experiance I have ever had w/ a car salesman. It was very clear to me that the salesman assigned to me was did NOT care whether I purchased a vehicle form Donohoo Auto or not!!! And at one point he was outright rude to me. I will NEVER purchase an auto from DonohooAuto and I will go out of my way to tell other people from Tuscaloosa about my terrible experience at Donohoo Auto.
5 people found this review helpful.
Response from current dealership:
Hello Walter, we are sorry that you did not have a satisfactory experience at our dealership. Donohoo Auto cares about our customers and this review has been forwarded to management. Thank you for taking the time to leave us a review so we may work on our processes.
Nov 14, 2015
Nmcrusoe
Great! No pressure to purchase a vehicle. Easy and convenient test drives of any vechicle on the lot.
Response from current dealership:
Thank you very much for taking the time to leave a 5-star review! We appreciate your business and value you as a customer.
Nov 10, 2015
I was contacted almost a minute after sending my request. The salesman went out of his way to answer my questions about the vehicle. Unfortunately, I dawdled and someone else grabbed my car! Thank you for your help!
Response from current dealership:
Hello Randee, thank you so much for this lovely review! Please let us know if we may help you find another vehicle similar to the one you were interested in. We are more than happy to help. Thanks again!
Nov 3, 2015
Very good.
Response from current dealership:
Hello Daniel, thank you for taking the time to leave us a positive review. Please let us know if we may be of service in the future!
Nov 2, 2015
Was lied to on 2 separate occasions while trying to purchase a 2013 ES 350 concerning price, once by a salesperson and the second time by the sales manager. On both occasions the price of the car that could not go any lower was dropped by 1,000.00 the next business day. Not very good techniques. I would have bought the car either time if they had just been honest. Seems to be out of character for them because I purchased a 2012 Lexus from them and was totally satisfied. Evidently they have had a change in management, philosophy or both and they did not do a good job.
4 people found this review helpful.
Response from current dealership:
Hello Jerry, we are sincerely sorry that there was a miscommunication from our team concerning the price of the vehicle you were interested in. This incident will be looked into by management and will be resolved. Thank you for taking the time to leave us feedback so we can continue to improve our processes. We hope to do business with you in the future.
Oct 31, 2015
Great selection and prices.
Response from current dealership:
Thank you so much for your positive review! DonohooAuto takes great pride in having a vast inventory to meet our customers needs and offer the best prices in town. If we may be of service to you again in the future, please let us know.
Oct 10, 2015
Dealer responded to ask for visit and test drive.
Response from current dealership:
We are so pleased you had a positive experience at our dealership! Thank you for taking the time to leave us a 5-star review!
Oct 9, 2015
No salesmen really. No one pushing their cars on you. Want to drive any car? OK. Show your license, be careful on the drive! Wife & I drove a couple of choices. Never anyone but us in the car. Sales manager told us the truth about the cars (used) and we made an informed decision. Easy. Great experience. This is the way to buy a car! Drove my BMW home. Still love it. Good price, too. That was over a year ago and the dealership still keeps in contact with me. I called them once and they helped me like I was a VIP. Over a year later! Excellent. Highly recommended.
Response from current dealership:
WOW! Thank you so much for your glowing review. We are thrilled you had such a positive experience. DonohooAuto wants all customers to have the experience you had while purchasing your vehicle through us. If we may be of service again in the future, just let us know. All DonohooAuto customers are VIP!
Oct 9, 2015
When you get there they tell you they are a "no haggle" dealership, and will not come off of their asking price. Remember, this is a USED CAR dealership. Their prices are not the lowest as they claim either. Don't go there, you won't be happy.
5 people found this review helpful.
Response from current dealership:
Hello Ronald, thank you for taking the time to leave us a review. DonohooAuto takes great pride in providing quality used luxury vehicles at an affordable price. We are sorry that you did not have a satisfactory experience. Our goal is to make every customer happy, if we may be of service in the future, please let us know.
Oct 1, 2015
Very helpful
Response from current dealership:
Hello Paula, thank you for taking time to leave your review. DonohooAuto takes great pride in being helpful to our customers. If there is anything we may do for you in the future, please let us know. We hope to work with you again soon!
Sep 14, 2015
I was purchasing the first car I was ever responsible for paying for with my husband. I was scared to death because of car buying horror stories. From walking in to writing our check--it was awesome. I love my car but I appreciate the experience they provided even more! Shoutout to Eric, Mo, Alex, Gavin, and Jonathan. But really everyone was great and I can't remember that many names. THANK YOU. We did notice my car had a chip in the windshield when we drove away with it so we are trying to deal with that now. thanks!
Response from current dealership:
Hello Litsa! Thank you so much for your business. Your kind words will be passed on to the rest of the team. If there is anything we can do for you in the future, please let us know.
Sep 8, 2015
Responded quickly by email and provided requested information.
Response from current dealership:
Thank you for leaving us a positive review!
Sep 8, 2015
Great dealership, gret prices, great selection...
Response from current dealership:
Thank you for your kind review. DonohooAuto prides itself as being the best we can be. If we may be of service to you in the future, please let us know.
Sep 2, 2015
Great experience! Love the car! Will be back next time.
Response from current dealership:
Thank you for your positive feedback. It was a joy to help you find your new vehicle. If we may be of assistance in the future, please let us know.
Aug 25, 2015
Great customer service
Response from current dealership:
We pride ourselves on providing great customer service. Thank you for taking the time to leave us a positive review.
Aug 13, 2015
Got my car from here
Response from current dealership:
Thank you for your recent purchase. If we may be of assistance in the future, please let us know.
Jul 24, 2015
Good
Response from current dealership:
Thank you!
Jul 11, 2015
Debann160
I like the way they do business - no high pressure sales associates. Business was clean and well maintained. My sales associate, Wesley Boozer was knowledgeable, friendly and paid attention to my concerns. I have recommended this business to several co-workers and family members.
Response from current dealership:
Thank you so much for such an outstanding review! We will pass your compliment on to Wesley. We take great pride in caring for our customers. If we may be of service in the future, please let us know.
Jul 8, 2015
Very Professional
Response from current dealership:
Thank you so much for the wonderful compliment!
Jun 19, 2015
Jonathan was very courteous and professional....and kept me updated on the vehicle I inquired about!
Response from current dealership:
Thank you so much for taking the time to leave a positive review. We sincerely appreciate you!
Jun 4, 2015
Very polite and helpful on the phone.
Response from current dealership:
Thanks for the positive review, Hashim!
May 12, 2015
The dealership was very professional and nice, especially the front desk people. Very nice vehicles, just the truck we viewed was not cleaned up much at all and for the amount of money it cost, we thought it should have been CLEAN as a Mr. CLEAN Himself. The sales person was great and they don't hassle you or call you a million times. Outside of that, the other vehicles on the lot seemed to be in good condition and looked really nice.
Response from current dealership:
We apologize for not having the vehicle cleaned to your liking. However, we are glad that you had a great experience otherwise. Thanks for the positive review!
May 11, 2015
This was my second choice, very good feedback and continued to contact until I decided to purchase from Price.
Response from current dealership:
We are glad that we were able to earn your business, Harold. Customer service is at the top of our priorities!
May 6, 2015
loved your service it suites my satisfaction
Response from current dealership:
We are so glad you had a great experience with us Ibrah!
Mar 11, 2015
quick, personal response
Response from current dealership:
Thank you for the positive review!
Mar 5, 2015
Had a good experience although the detailed information about the vehicle was sketchy. He kept asking me to stop by. I finally told him I live two hours away and depend on his knowledge of the options on the vehicle I am interested in.
Response from current dealership:
We are glad you had a good experience with Donohoo Chevrolet, Charlotte! We strive to ensure our customers are satisfied and will work on being more upfront.
Mar 5, 2015
Very nice
Response from current dealership:
Thank you for the positive review!
Feb 20, 2015
They called me back but I did not go to their business to look at the car
Response from current dealership:
Thank you for leaving us a positive review! If we may be of service in the future, please let us know.
Feb 6, 2015
outstanding experience will go there again
Response from current dealership:
Thank you so much for your positive review, we are glad to have loyal customers like you!
Jan 25, 2015
Honda Accord 2012 great car and excellent service from everyone
Response from current dealership:
Thank you for your positive review, we are glad that you had a pleasant experience with Donohoo Chevrolet!
Jan 24, 2015
Arrived and vehicle was sold.Salesman should have called and advised...
Response from current dealership:
We are so sorry to hear that your experience with Donohoo Chevrolet was disappointing. Our inventory changes daily, so make sure you check online to see what new inventory we have. Maybe we have something to your liking!
Dec 7, 2014
Excellent experience, not sure why it says "dealer never responded"
Nov 19, 2014
fast honest response.
Nov 12, 2014
Customer oriented
Nov 10, 2014
Donohoo is good people.... Great experience with these folks...
Oct 20, 2014
Great experience with salesperson never visited the location, wonderful salesperson
Oct 13, 2014
Very happy with the car. Looked and drove like brand new. Everything was as described. Loved how different they are compared to other dealers. I don't like being chased and lied to by salesman and these guys don't sale anything. They let the cars do the talking and that's how it should be. And they are honest. Will definately go back everytime.
Sep 18, 2014
Too slow did not care if there or not. No closers.
Sep 12, 2014
Best buying experience I have ever had, great place to buy a car!!!
Aug 29, 2014
The dealer was efficient and answered all of my questions. They were very prompt in helping my husband and I.
Aug 21, 2014
Very Professional. A couple of issues I was concerned about with the vehicle. However, they were resolved quickly and to my satisfaction. Would recommend Donohoo to anyone.
Aug 16, 2014
Aug 15, 2014
Very attentive , and responsive. It was an enjoyable car buying exp.
Jul 24, 2014
prompt response with friendly service.
Jul 13, 2014
The dealer is excellent and will get the car u want ..
Jul 7, 2014
Good helpful response
Jul 1, 2014
Called me the next day! Great!
Jun 20, 2014
Good follow up. But I missed the deal.
Jun 15, 2014
immediate followup to all questions
Jun 9, 2014
I found my new car online and called them about it. They had our approval within an hour and when we got to the dealership they had the car ready. Everything at the dealership took maybe an hour and we were on our way home with a new car. Great service and very friendly staff.
Jun 4, 2014
Great experience
May 21, 2014
very responsive
May 20, 2014
nice and easy process
May 20, 2014
they were quick to respond and attentive to my questions. I have no negatives to get heartburn over. i'd use them again.
May 3, 2014
Everything was made easy with no hassle.
May 1, 2014
Great
Apr 20, 2014
Good And prompt service
Apr 19, 2014
Quick response to my inquiries.
Apr 12, 2014
Loved their style of business! All dealerships should copy their business model. All salesmen work as a team so if one is tied up you don't have to wait or feel unloyal. They let you test drive alone, and negotiations and paperwork are straight forward and efficient!
Apr 12, 2014
Great experience. The longest part of the whole experience was them finding the car on the lot.
Mar 12, 2014
Drove over to AL and I am sure glad I did!!! Donohoo was extremely professional and the car was even in better shape than represented! Excellent customer service and I was in and out with a new car in under an hour! Way to go Donohoo!!! I will definitely buy from you guys again!!!
Mar 10, 2014
wac66
5 stars - dealer responded and has a great inventory of luxury cars.
Mar 6, 2014
Very polite nice experience !
Mar 4, 2014
Great experience in and out no hassles
Mar 3, 2014
Purchased car from dealer.
Mar 1, 2014
Great
Feb 26, 2014
Most pleasurable dealer experience I have ever had!
Feb 24, 2014
Good experience with them.
Feb 19, 2014
it was a very fast process and i got a great deal
Jan 17, 2014
Donohoo rules!
Jan 14, 2014
Excellent place to buy a car from, sales men are just so perfect.. no pressure.. you want you take it .. If you dont hope you enjoyed your ride..
Jan 10, 2014
I was able to contact dealer even though they never responded to my message. They were very easy to work with on the purchase of my "new" (used) car.
Dec 23, 2013
Did not buy from them as the trade-in for my Focus was way too low for me. Their car was priced comparatively with other dealers.
Mar 8, 2013
Quick response. I plan to visit dealership this weekend.
Mar 3, 2013
Dealer contacted me however informed me that auto had salvage/lemon registration and for that price I was not interested.
Feb 19, 2013
Good exoerience
Feb 13, 2013
Best car-buying experience I've had in a long time. SalesPro Eric Jones is a true professional who works hard to make customers happy. Couteous and competent is how I would describe both Eric and Marci (in finance). I would definitely look to Donohoo Auto again because of the way they treated me and the very fair deal I made with them.
Jan 17, 2013
Nice - called quickly and followed up.
Jan 15, 2013
excellent very helpful
Jan 14, 2013
Emailed me right away and followed up with a phone call.
Jan 11, 2013
followed up quickly
Jan 8, 2013
The dealers there where very friendly and professional. I love to go to places like this because i know i will get the level of service i respect. i Stay hours away however it was well wroth the drive.
Jan 6, 2013
Very accommodating
Dec 3, 2012
They responded the next day
Nov 27, 2012
Was very pleased with my salesman, Rick, he returned call quickly, he answered my questions. He even called to let me know that someone else bought the car. Follow through is something that you don't often see in this business.
Nov 4, 2012
Always called back and sought the info I was looking for.
Oct 24, 2012
Everyone was very nice and helpful, I have recommended this dealership to a friend.
Oct 19, 2012