Donohoo Auto

8122 Helena Rd, Pelham, AL 35124 - Map & Directions

Sales: (205) 614-8873

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Featured Listings
https://static.cargurus.com/images/forsale/2016/10/05/23/56/2012_mercedes-benz_e-class-pic-1908290092084682197-152x114.jpeg

2012 Mercedes-Benz E-Class E350 Coupe Used Cars in Pelham, AL 35124

Great Deal
$4,528 BELOW
Instant Market Value of $26,522

Price: $21,994

Mileage: 23,438

Location: Pelham, AL 35124

Average time on market: 30 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Iridium Silver Metallic Description: Used 2012 Mercedes-Benz E-Class E350 Coupe for sale - $21,994, 23,438 miles with Premium 1 Package, Bluetooth, Leather Seats, Sunroof/Moonroof, Appearance Package
https://static.cargurus.com/images/forsale/2016/10/25/23/37/2016_mercedes-benz_c-class-pic-3701413585552926564-152x114.jpeg

2016 Mercedes-Benz C-Class C300 4MATIC Used Cars in Pelham, AL 35124

Great Deal
$8,411 BELOW
Instant Market Value of $45,406

Price: $36,995

Mileage: 1,336

Location: Pelham, AL 35124

Average time on market: 36 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Iridium Silver Metallic Description: Used 2016 Mercedes-Benz C-Class C300 4MATIC for sale - $36,995, 1,336 miles with Bluetooth, Premium 2 Package, Sunroof/Moonroof, Multimedia Package, Premium Package
https://static.cargurus.com/images/forsale/2016/10/24/23/52/2015_cadillac_srx-pic-7837051088612810602-152x114.jpeg

2015 Cadillac SRX Luxury AWD Used Cars in Pelham, AL 35124

Great Deal
$5,324 BELOW
Instant Market Value of $35,319

Price: $29,995

Mileage: 16,344

Location: Pelham, AL 35124

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Radiant Silver Metallic Description: Used 2015 Cadillac SRX Luxury AWD for sale - $29,995, 16,344 miles with Bluetooth, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2016/10/19/23/40/2015_cadillac_xts-pic-8115328231672321409-152x114.jpeg

2015 Cadillac XTS Luxury AWD Used Cars in Pelham, AL 35124

Great Deal
$5,536 BELOW
Instant Market Value of $31,531

Price: $25,995

Mileage: 17,068

Location: Pelham, AL 35124

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Coast Metallic Description: Used 2015 Cadillac XTS Luxury AWD for sale - $25,995, 17,068 miles with Navigation System, Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2016/09/24/23/40/2014_mercedes-benz_gl-class-pic-6494797949963359894-152x114.jpeg

2014 Mercedes-Benz GL-Class GL550 Used Cars in Pelham, AL 35124

Great Deal
$7,791 BELOW
Instant Market Value of $56,786

Price: $48,995

Mileage: 42,276

Location: Pelham, AL 35124

Average time on market: 22 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Steel Gray Metallic Description: Used 2014 Mercedes-Benz GL-Class GL550 for sale - $48,995, 42,276 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2016/08/13/00/29/2013_toyota_highlander-pic-8715898505687674255-152x114.jpeg

2013 Toyota Highlander Plus V6 AWD Used Cars in Pelham, AL 35124

Great Deal
$2,941 BELOW
Instant Market Value of $23,935

Price: $20,994

Mileage: 46,481

Location: Pelham, AL 35124

Average time on market: 34 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Cypress Pearl Description: Used 2013 Toyota Highlander Plus V6 AWD for sale - $20,994, 46,481 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2016/11/09/23/54/2014_mini_roadster-pic-562943274169167149-152x114.jpeg

2014 MINI Roadster S Used Cars in Pelham, AL 35124

Great Deal
$3,770 BELOW
Instant Market Value of $20,765

Price: $16,995

Mileage: 27,270

Location: Pelham, AL 35124

Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Lightning Blue Metallic Description: Used 2014 MINI Roadster S for sale - $16,995, 27,270 miles with Bluetooth
https://static.cargurus.com/images/forsale/2016/09/08/23/39/2011_infiniti_g25-pic-3778897065225758044-152x114.jpeg

2011 Infiniti G25 xAWD Used Cars in Pelham, AL 35124

Great Deal
$2,396 BELOW
Instant Market Value of $17,391

Price: $14,995

Mileage: 49,765

Location: Pelham, AL 35124

Average time on market: 37 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Black Obsidian Description: Used 2011 Infiniti G25 xAWD for sale - $14,995, 49,765 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2016/10/28/23/44/2013_ford_flex-pic-6824765574604651773-152x114.jpeg

2013 Ford Flex Limited Used Cars in Pelham, AL 35124

Great Deal
$3,405 BELOW
Instant Market Value of $21,900

Price: $18,495

Mileage: 81,385

Location: Pelham, AL 35124

Average time on market: 52 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ginger Ale Metallic Description: Used 2013 Ford Flex Limited for sale - $18,495, 81,385 miles with Bluetooth, Navigation System, Leather Seats
https://static.cargurus.com/images/forsale/2016/10/19/23/40/2015_cadillac_ats-pic-8148986064937328636-152x114.jpeg

2015 Cadillac ATS 3.6L Luxury Used Cars in Pelham, AL 35124

Great Deal
$4,276 BELOW
Instant Market Value of $26,770

Price: $22,494

Mileage: 12,261

Location: Pelham, AL 35124

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Majestic Plum Metallic Description: Used 2015 Cadillac ATS 3.6L Luxury for sale - $22,494, 12,261 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2016/10/12/23/44/2013_volkswagen_tiguan-pic-2225989335587111138-152x114.jpeg

2013 Volkswagen Tiguan SE Used Cars in Pelham, AL 35124

Great Deal
$2,635 BELOW
Instant Market Value of $17,630

Price: $14,995

Mileage: 27,134

Location: Pelham, AL 35124

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Wild Cherry Metallic Description: Used 2013 Volkswagen Tiguan SE for sale - $14,995, 27,134 miles with Bluetooth
https://static.cargurus.com/images/forsale/2016/11/08/00/10/2014_lexus_rx_350-pic-1325076066266571066-152x114.jpeg

2014 Lexus RX 350 FWD Used Cars in Pelham, AL 35124

Great Deal
$3,363 BELOW
Instant Market Value of $33,357

Price: $29,994

Mileage: 12,435

Location: Pelham, AL 35124

Average time on market: 22 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Obsidian Description: Used 2014 Lexus RX 350 FWD for sale - $29,994, 12,435 miles with LE Package, Bluetooth, Heat Package, Premium Package, Audio Package
https://static.cargurus.com/images/forsale/2016/06/04/23/56/2013_ford_expedition-pic-3964197526703291051-152x114.jpeg

2013 Ford Expedition XLT Used Cars in Pelham, AL 35124

Great Deal
$3,543 BELOW
Instant Market Value of $27,538

Price: $23,995

Mileage: 45,854

Location: Pelham, AL 35124

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sterling Gray Description: Used 2013 Ford Expedition XLT for sale - $23,995, 45,854 miles with Bluetooth
https://static.cargurus.com/images/forsale/2016/11/03/23/46/2014_audi_a4-pic-2182013941556749057-152x114.jpeg

2014 Audi A4 2.0T Quattro Premium Plus Used Cars in Pelham, AL 35124

Great Deal
$3,020 BELOW
Instant Market Value of $29,015

Price: $25,995

Mileage: 19,120

Location: Pelham, AL 35124

Average time on market: 27 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Phantom Black Pearl Effect Description: Used 2014 Audi A4 2.0T Quattro Premium Plus for sale - $25,995, 19,120 miles with Sport Package, Bluetooth, Sunroof/Moonroof, Premium Plus Package, Navigation System
https://static.cargurus.com/images/forsale/2016/10/26/23/55/2015_cadillac_escalade-pic-363879406013707345-152x114.jpeg

2015 Cadillac Escalade Luxury AWD Used Cars in Pelham, AL 35124

Great Deal
$5,269 BELOW
Instant Market Value of $63,263

Price: $57,994

Mileage: 13,679

Location: Pelham, AL 35124

Average time on market: 32 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Silver Coast Metallic Description: Used 2015 Cadillac Escalade Luxury AWD for sale - $57,994, 13,679 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System
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Nov 30, 2016
Nary
Called back - friendly on phone - no pressure
Is this review helpful? Yes | No
Nov 30, 2016
M_MECF
I have been in contact for a few weeks about a car I'm interested in. They are emailing me as they get information.
1 of 1 people found this review helpful.
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Nov 28, 2016
Keshia31
Excellent!!
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Nov 25, 2016
This dealership offers great customer service and will bend over backwards to assist you in any way! And several of my colleagues have purchased from you
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Nov 8, 2016
I was contacted and given information. Vehicle is out of my price range right now.
1 of 1 people found this review helpful.
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Nov 7, 2016
Straight forward dealers and hassle free. Will definitely use them again.
1 of 1 people found this review helpful.
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Nov 5, 2016
Quick, and painless. Professional staff.
1 of 1 people found this review helpful.
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Oct 17, 2016
IR29
Responded same day. I was given all requested information promptly. I asked if the car had any dents/scrathes and salesman took pictures of scratches (minor) and sent those, he also noticed minor dent on the car roof and informed me with pictures. Overall, great experience. (I ended up missing out on the car because somebody beat me to it by a day)
1 of 1 people found this review helpful.
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Sep 23, 2016
Contacted me promptly, very helpful, though I ended up not purchasing.
1 of 1 people found this review helpful.
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Sep 20, 2016
Didn't buy a vehicle from them but they were quick getting back with me
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Sep 19, 2016
When looking for a nice used vehicle this place caught my eye with their inventory. Even better in person. The price was right and fair. I made contact online late one evening and salesperson called at opening next day. Credit application was seamless and I scheduled a test drive the next morning. The car was as advertised. It was a little dirty and empty gas tank, but they took care of me. Overall, great experience, and will definitely buy from there again. I drove 70 miles to get there as well. Very friendly folks.
2 of 2 people found this review helpful.
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Sep 19, 2016
The Dealership was excellent. The employees contacted me promptly and were very considered of my needs. I/we are just looking for something under $30k.
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Sep 3, 2016
Responded promptley
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Sep 3, 2016
contacted em and followed up well - car was sold before I could get back in touch
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Aug 30, 2016
I was promptly called by the dealer. We visited them and drove 4 or 5 cars. they were in great condition and the personnel at Donahoo were professional, friendly and there was no pressure.
1 of 1 people found this review helpful.
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Aug 28, 2016
Good price. Very efficient system for online checking inventory. Quick at bringing out vehicles to test drive. Very pleasant and courteous staff.
1 of 1 people found this review helpful.
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Aug 22, 2016
the dealer contacted me in a very reasonable time frame & was very quick to help me as much as possible & soon as he could.
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Aug 19, 2016
Very professional. Not pushy. I will visit them again!!!
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Aug 5, 2016
Sales person responded quickly, was friendly and informative. Turns out the vehicle didn't have what I was looking for.
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Jul 30, 2016
Favorable experience
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Jul 29, 2016
very good dealership. quick response, followed with all my questions and quickly, very professsional and extremely helpful dealership
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Jul 20, 2016
The dealer was very awesome. But wasn't able to be approved. But still was an awesome guy that helped me.
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Jun 25, 2016
They contacted me several times and did a great job explaining the car they were selling.
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Jun 24, 2016
Dealer was very interested in our business and working with us, but in the end we found another car that suited our needs better. We will definitely consider and look at DonohooAuto LLC next time we are in the market for a vehicle.
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Jun 23, 2016
It was a very poor experience. The vehicle had holes in the headliner and had a gouge in the front fender. The cars at this lot are dirty and some of them had ants crawling on the outside of them. All the Honda Accords we looked at were dirty and had something wrong with all of them. We would never do business with these people.
0 of 2 people found this review helpful.
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Jun 19, 2016
Responded very quickly and no pressure.....thanks so much!!
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Jun 18, 2016
I had a quick response about my questions on the vehicle and the salesman I dealt with was energetic and positive. Pleasure to deal with.
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Jun 8, 2016
Wonderful buying experience. Trey our sales representative was helpful and courteous. Huge selection. We drove 2.5 hours to donohoo and it was well worth it. Great car at a good price without any hassle or buying pressure. Would buy here again
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May 28, 2016
Yes, bought car there
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May 28, 2016
Have the car they were great. They even call to check to make sure the car is running good. I'm more than positive my next car will come from there also. I love that place alone with the employees. Great job you guys.
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May 6, 2016
Iam at falt I never had a chance to talk to the dealer but iam sure that they are very nice and I did get a phone call but didn't have time to talk at that time I was driving and don't answer calls while driving.so for that reason I will give him a 5 star rating.
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Apr 28, 2016
Great customer service, from the time I walked into dealership until the time I signed my name on the lines. This is really a no hassle dealership. This is the second vehicle that I have bought from this dealership.
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Apr 27, 2016
BUYER BEWARE!!!! I traveled from Atlanta to this Birmingham dealership to purchase a very nice looking 2005 Porsche 911. I was assured by the dealership that the vehicle was in great condition, however, to cover myself I requested that the local Porsche dealership perform a pre-purchase inspection. GLAD I DID!!!!.... the pre-purchase inspection revealed that the Porsche had a "Mercedes-Benz" transmission and an oil leak. The Porsche Service Advisor was shocked and called me in so that I could see it for myself. HOUSTON, WE HAVE A PROBLEM!!!! This was a dealbreaker for me. Unfortunately the dealership never disclosed this information and acted surprised when they called me the following week. Again, BUYER BEWARE!!!!
2 of 2 people found this review helpful.
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Apr 24, 2016
I sent a request to the dealer on Saturday evening. I was contacted within 24 hrs. Setup a meeting/test drive. No pressure. No sales hounds. Best buying experience ever.
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Apr 23, 2016
1hottee
Very friendly and helpful.
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Apr 18, 2016
If you're wanting to haggle and spend time going back and forth - don't go here. If you want the bottom line best deal - on your new purchase AND your trade in - GO HERE! Jonathon personally walks you through the entire process and you're ready to go in no time. Great, unconventional experience!
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Apr 13, 2016
Quick response and answered questions efficiently.
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Apr 13, 2016
They were nice folks.
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Apr 5, 2016
Perrin208
Good
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Apr 4, 2016
Returned call promptly and provided me with the information I needed but unfortunately the vehicle I inquired about did not have the required options. Hence the 4 stars.
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Mar 25, 2016
They were courteous and honest.
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Mar 21, 2016
very helpful want to try to visit soon
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Mar 17, 2016
Donohoo provided the best dealership experience I have ever had. My wife and I were blown away with the ease of doing business. I have recommended them to my friends and coworkers and will continue to do so.
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Mar 17, 2016
imsdan
I just purchased a C350. Thanks.
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Mar 14, 2016
H3215
Contacted my by email but I bought a car the day after the contact.
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Mar 13, 2016
I have a wonderful Experience @ Donohoo Auto. I just love my new Car .#Is 250
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Mar 11, 2016
Very responsive.
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Mar 10, 2016
GREAT, Very responsive, quick, and honest.
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Mar 9, 2016
Very responsive and helpful.
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Mar 6, 2016
Not a great experience their sales people don't have time for the Internet buyer they are too busy to get your information,their attitude is if you're not in dealership we don't have time for you.We purchased elsewhere.
1 of 1 people found this review helpful.
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Mar 2, 2016
Just contacted me again this morning and I filled out a form telling them exactly what I am looking for.
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Mar 2, 2016
Dealer responded to my email. We didn't make a deal but he was very informative. He walked around the car and sent additional pictures at my request.
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Feb 29, 2016
Very good experience and top- quality vehicles. Recommended
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Feb 29, 2016
Fine dealership. Too low on trade value. Ended up in Atl. To buy a q7.
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Feb 22, 2016
I missed the call but they did attempt to reach out to me.
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Feb 21, 2016
I shopped online because the types of cars I was shopping for were limited in my area. I was a bit nervous about buying such a big ticket item online, but the car I decided on was 2 hours away. The sales person sent me additional detailed pictures to disclose any paint chips, which I appreciated. The salesperson had the dealership mechanics work on a couple additional things just to be thorough. They delivered the car to my house on the day/time I requested. It was a very easy process. I have not had the car for even 48 hours but so far I have not found anything that wasn't disclosed or expected with a used car. The only thing I wish that had been mentioned, my bad for assuming, is that there isn't a backup/extra key. But, for only I couple days, so far I am pleased with the decision to buy a car through their dealership.
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Feb 21, 2016
Very easy to work with...
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Feb 20, 2016
Good
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Feb 20, 2016
No problems, smooth transaction!!
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Feb 18, 2016
Kiddoc
Wesley very helpful in follow-up. Appreciate kindness.
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Feb 13, 2016
Salesman was very honest and very responsive.
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Feb 12, 2016
A+ dealership they have great communication and got me a great deal on my car. I will do business with them in the future.
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Feb 10, 2016
Jon responded very quickly even though the car I was interested in was sold, he still provided excellent customer service.
Is this review helpful? Yes | No
Feb 8, 2016
I have received great responses from Donohoo Auto LLC
Is this review helpful? Yes | No

Response from Donohoo Auto:

Hello Ericka, thanks for taking the time to leave us a 5-star review! DonohooAuto prides ourselves on our wonderful communication techniques with our customers.
Feb 2, 2016
Jonathan was very attentive and still treated me the same when I told him I decided to buy elsewhere
Is this review helpful? Yes | No

Response from Donohoo Auto:

Even though you decided to purchase through another dealership we appreciate you taking the time to view our inventory. Not to mention leaving us a 5-star review. If we may be of help to you in the future, please let us know.
Jan 31, 2016
Very helpful
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Response from Donohoo Auto:

Thanks for the 5-star review! DonohooAuto strives to be as helpful as possible. We hope to see you again in the near future.
Jan 28, 2016
Best car buying experience I have ever had. Loved being able to drive all the different cars I wanted without a salesman breathing down my neck. Once I picked which car I wanted, salespro went over financing options and carfax and then on to finance to close. Loved it and love my new car.
Is this review helpful? Yes | No

Response from Donohoo Auto:

Hello Regina, thank you for taking the time to leave us such a great review! We are so pleased that you had such a positive experience. DonohooAuto believes in providing our customers a relaxed, no pressure environment when it comes to shopping for a new car. We appreciate your business, please let us know if we can be of assistance in the future.
Jan 27, 2016
He didn't remember what I had told him on two phone calls.
Is this review helpful? Yes | No

Response from Donohoo Auto:

Hello WJ, may we ask who did not remember your phone conversations? We strive for excellent communication practices and want to make sure you have the treatment you deserve. We are happy to help in anyway possible.
Jan 25, 2016
Responded immediately and had a sales person also email. Got me the information I needed quickly.
Is this review helpful? Yes | No

Response from Donohoo Auto:

Hello Karla, thank you for taking the time to leave a 5-star review. Communication is critical in making our customers feel valued and important. We are grateful for your business and hope to see you again in the near future.
Jan 21, 2016
sales person was helpful.
Is this review helpful? Yes | No

Response from Donohoo Auto:

Hello Mark, thank you for taking the time to leave us a review! DonohooAuto prides itself on having friendly, knowledgeable and helpful sales associates. The fact you took the time to write us a review mentioning that means the world to us. Our #1 priority is our customer's happiness and experience at our dealership.
Jan 18, 2016
Never did call back call them 4 times then got a letter week later said they couldn't help us my credit score was 680
Is this review helpful? Yes | No

Response from Donohoo Auto:

Allen, we are sorry that you did not have a pleasant experience with our dealership. We pride ourselves on our many avenues of communication with our customers. Obviously we fell short and we want to see where in our process that happened. Please email us tmcmillin@donohooauto.com or at jmartin@donohooauto.com. We'd like to make this right and earn your business back.
Jan 18, 2016
My rating is based on their online services. If they are going to advertise as such...having an online service they need to have a dedicated sales rep for this. After establishing some communication, at times I had to send multiple emails making the same inquiry.
Is this review helpful? Yes | No

Response from Donohoo Auto:

We sincerely apologize that you did not get the customer service that you deserve. Our customers are our #1 priority and we will certainly look into this matter. Please e-mail us at tmcmillin@donohooauto.com or jmartin@donohooauto.com so we may find out exactly where we did not make the mark.
Jan 16, 2016
pgkglobal1
Excellent follow-up
Is this review helpful? Yes | No

Response from Donohoo Auto:

Thank you so much for your 5-star review! We are here to help our customers even after the sale is over. If there is anything we can do for you in the future, please let us know.
Jan 11, 2016
Wonderful doing business with Johnathan. I was satisfied with everything from the hello to the handshake and wave goodbye as I drove off the lot!
Is this review helpful? Yes | No

Response from Donohoo Auto:

Hello Christina! Thank you so much for taking the time to leave such a wonderful review. We will definitely pass your accolades on to Jonathan. Donohoo Auto is proud to offer our customers first rate service. We hope to see you soon.
Dec 27, 2015
67Diva
Although I decided to with another dealer, I heard from the immediately after sending message.
Is this review helpful? Yes | No

Response from Donohoo Auto:

Communication is key to when it comes to purchasing a car. Although you did not end up purchasing your car through us, we sincerely appreciate you leaving us such a positive review. Please let us know if we may be of service in the future. We would love to earn your business.
Dec 25, 2015
5 star. This is a great dealership. Honest people most importantly. I drove over 5 hours to potentially purchase a car from them.
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Response from Donohoo Auto:

Hello Brian! We are so honored that you drove over five hours to view our inventory in person. Donohoo Auto prides itself on our transparent purchasing practices as well as our friendly and knowledgeable staff. Thanks again!
Dec 20, 2015
Good people. Good experience. Car was sold
Is this review helpful? Yes | No

Response from Donohoo Auto:

Hello Jimmy! Thanks for taking the time to leave us a great review. We are sorry that the car you were interested was sold. Our experienced team of sales associates would be happy to find you the car of your dreams. If you haven't found it yet, just let us know.
Dec 17, 2015
Greatest car buying experience I have ever had.
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Response from Donohoo Auto:

Hello Peggy, thank you so much for your stellar 5-star review. Donohoo Auto strives to make the car buying process as easy and stress free as possible. We sincerely appreciate your business and please let us know if we may be of service in the future.
Dec 14, 2015
excellent customer service! the salesman, Tray, was very professional. this was the easiest car-buying experience I have ever had! Would definitely recommend!
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Response from Donohoo Auto:

Hello Klare, thank you very much for leaving us such a positive review! Your accolades mean the world to us and please do tell your family and friends about your positive experience with Donohoo Auto. We hope to see you again in the near future!
Dec 7, 2015
I have only dealt with Edward Leal, Mgr. via email and telephone and he has been extremely responsive in answering all my questions. I still have not been able to make a trip to his dealership yet.
Is this review helpful? Yes | No

Response from Donohoo Auto:

Hello Phyllis, thank you for taking the time to leave us a glowing review! Donohoo Auto prides itself on taking top-notch care of our customers, whether it be in person or online. We look forward to meeting you in the near future!
Dec 2, 2015
Very prompt and accurate response from staff. The vehicle had been sold earlier that day and they replied almost immediately to let us know!!
Is this review helpful? Yes | No

Response from Donohoo Auto:

Hello Jennifer, thank you for such a wonderful 5-star review! Donohoo Auto knows your time is valuable and we strive to provide prompt service and 100% accurate information. If we may be of service again in the future, please let us know. We would love to help you find the car of your dreams.
Dec 2, 2015
This dealership valued my trade at 11,000. I obviously disagreed and was actually argued with and treated as if I was stupid. I immediately went to carmax and was offered $16900 for my trade and was given a better deal on the identical car I was looking at Donohoo.
1 of 1 people found this review helpful.
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Response from Donohoo Auto:

Hello Kelly, we are sorry that you did not agree with your appraisal trade. Our staff takes great pride in providing the best service to our customers. Thank you for taking the time to leave us feedback so we can continue to improve our processes and communication processes.
Dec 1, 2015
Very quick response but best of all was the no hassle experience. We were able to browse at our leisure and then were able to test drive on our own. Although we did not find what we were looking for, would definitely recommend them solely based on the no pressure experience.
Is this review helpful? Yes | No

Response from Donohoo Auto:

DonohooAuto takes great pride in providing a low stress car purchasing experience. Our customer's happiness is our #1 priority. We do apologize for not having the car you were looking for, but if we may be of help in the future, please let us know. Our dealership would love to help you find the car of your dreams! Come back soon!
Nov 23, 2015
Great dealers!
Is this review helpful? Yes | No

Response from Donohoo Auto:

Hello David! We appreciate your positive accolades! DonohooAuto takes tremendous pride in treating our customers as the very best. Thanks again!
Nov 17, 2015
great
Is this review helpful? Yes | No

Response from Donohoo Auto:

Hello Bobby--thanks so much for your positive review. If we may be of service to you in the future, please let us know. Thanks again!
Nov 16, 2015
This was the worst experiance I have ever had w/ a car salesman. It was very clear to me that the salesman assigned to me was did NOT care whether I purchased a vehicle form Donohoo Auto or not!!! And at one point he was outright rude to me. I will NEVER purchase an auto from DonohooAuto and I will go out of my way to tell other people from Tuscaloosa about my terrible experience at Donohoo Auto.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Donohoo Auto:

Hello Walter, we are sorry that you did not have a satisfactory experience at our dealership. Donohoo Auto cares about our customers and this review has been forwarded to management. Thank you for taking the time to leave us a review so we may work on our processes.
Nov 14, 2015
Nmcrusoe
Great! No pressure to purchase a vehicle. Easy and convenient test drives of any vechicle on the lot.
Is this review helpful? Yes | No

Response from Donohoo Auto:

Thank you very much for taking the time to leave a 5-star review! We appreciate your business and value you as a customer.
Nov 10, 2015
I was contacted almost a minute after sending my request. The salesman went out of his way to answer my questions about the vehicle. Unfortunately, I dawdled and someone else grabbed my car! Thank you for your help!
Is this review helpful? Yes | No

Response from Donohoo Auto:

Hello Randee, thank you so much for this lovely review! Please let us know if we may help you find another vehicle similar to the one you were interested in. We are more than happy to help. Thanks again!
Nov 3, 2015
Very good.
Is this review helpful? Yes | No

Response from Donohoo Auto:

Hello Daniel, thank you for taking the time to leave us a positive review. Please let us know if we may be of service in the future!
Nov 2, 2015
Was lied to on 2 separate occasions while trying to purchase a 2013 ES 350 concerning price, once by a salesperson and the second time by the sales manager. On both occasions the price of the car that could not go any lower was dropped by 1,000.00 the next business day. Not very good techniques. I would have bought the car either time if they had just been honest. Seems to be out of character for them because I purchased a 2012 Lexus from them and was totally satisfied. Evidently they have had a change in management, philosophy or both and they did not do a good job.
Is this review helpful? Yes | No

Response from Donohoo Auto:

Hello Jerry, we are sincerely sorry that there was a miscommunication from our team concerning the price of the vehicle you were interested in. This incident will be looked into by management and will be resolved. Thank you for taking the time to leave us feedback so we can continue to improve our processes. We hope to do business with you in the future.
Oct 31, 2015
Great selection and prices.
Is this review helpful? Yes | No

Response from Donohoo Auto:

Thank you so much for your positive review! DonohooAuto takes great pride in having a vast inventory to meet our customers needs and offer the best prices in town. If we may be of service to you again in the future, please let us know.
Oct 10, 2015
Dealer responded to ask for visit and test drive.
Is this review helpful? Yes | No

Response from Donohoo Auto:

We are so pleased you had a positive experience at our dealership! Thank you for taking the time to leave us a 5-star review!
Oct 9, 2015
No salesmen really. No one pushing their cars on you. Want to drive any car? OK. Show your license, be careful on the drive! Wife & I drove a couple of choices. Never anyone but us in the car. Sales manager told us the truth about the cars (used) and we made an informed decision. Easy. Great experience. This is the way to buy a car! Drove my BMW home. Still love it. Good price, too. That was over a year ago and the dealership still keeps in contact with me. I called them once and they helped me like I was a VIP. Over a year later! Excellent. Highly recommended.
Is this review helpful? Yes | No

Response from Donohoo Auto:

WOW! Thank you so much for your glowing review. We are thrilled you had such a positive experience. DonohooAuto wants all customers to have the experience you had while purchasing your vehicle through us. If we may be of service again in the future, just let us know. All DonohooAuto customers are VIP!
Oct 9, 2015
When you get there they tell you they are a "no haggle" dealership, and will not come off of their asking price. Remember, this is a USED CAR dealership. Their prices are not the lowest as they claim either. Don't go there, you won't be happy.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Donohoo Auto:

Hello Ronald, thank you for taking the time to leave us a review. DonohooAuto takes great pride in providing quality used luxury vehicles at an affordable price. We are sorry that you did not have a satisfactory experience. Our goal is to make every customer happy, if we may be of service in the future, please let us know.
Oct 1, 2015
Very helpful
Is this review helpful? Yes | No

Response from Donohoo Auto:

Hello Paula, thank you for taking time to leave your review. DonohooAuto takes great pride in being helpful to our customers. If there is anything we may do for you in the future, please let us know. We hope to work with you again soon!
Sep 14, 2015
I was purchasing the first car I was ever responsible for paying for with my husband. I was scared to death because of car buying horror stories. From walking in to writing our check--it was awesome. I love my car but I appreciate the experience they provided even more! Shoutout to Eric, Mo, Alex, Gavin, and Jonathan. But really everyone was great and I can't remember that many names. THANK YOU. We did notice my car had a chip in the windshield when we drove away with it so we are trying to deal with that now. thanks!
Is this review helpful? Yes | No

Response from Donohoo Auto:

Hello Litsa! Thank you so much for your business. Your kind words will be passed on to the rest of the team. If there is anything we can do for you in the future, please let us know.
Sep 8, 2015
Responded quickly by email and provided requested information.
Is this review helpful? Yes | No

Response from Donohoo Auto:

Thank you for leaving us a positive review!
Sep 8, 2015
Great dealership, gret prices, great selection...
Is this review helpful? Yes | No

Response from Donohoo Auto:

Thank you for your kind review. DonohooAuto prides itself as being the best we can be. If we may be of service to you in the future, please let us know.
Sep 2, 2015
Great experience! Love the car! Will be back next time.
Is this review helpful? Yes | No

Response from Donohoo Auto:

Thank you for your positive feedback. It was a joy to help you find your new vehicle. If we may be of assistance in the future, please let us know.
Aug 25, 2015
Great customer service
Is this review helpful? Yes | No

Response from Donohoo Auto:

We pride ourselves on providing great customer service. Thank you for taking the time to leave us a positive review.
Aug 13, 2015
Got my car from here
Is this review helpful? Yes | No

Response from Donohoo Auto:

Thank you for your recent purchase. If we may be of assistance in the future, please let us know.
Jul 24, 2015
Good
Is this review helpful? Yes | No

Response from Donohoo Auto:

Thank you!
Jul 11, 2015
Debann160
I like the way they do business - no high pressure sales associates. Business was clean and well maintained. My sales associate, Wesley Boozer was knowledgeable, friendly and paid attention to my concerns. I have recommended this business to several co-workers and family members.
Is this review helpful? Yes | No

Response from Donohoo Auto:

Thank you so much for such an outstanding review! We will pass your compliment on to Wesley. We take great pride in caring for our customers. If we may be of service in the future, please let us know.
Jul 8, 2015
Very Professional
Is this review helpful? Yes | No

Response from Donohoo Auto:

Thank you so much for the wonderful compliment!
Jun 19, 2015
Jonathan was very courteous and professional....and kept me updated on the vehicle I inquired about!
Is this review helpful? Yes | No

Response from Donohoo Auto:

Thank you so much for taking the time to leave a positive review. We sincerely appreciate you!
Jun 4, 2015
Very polite and helpful on the phone.
Is this review helpful? Yes | No

Response from Donohoo Auto:

Thanks for the positive review, Hashim!
May 12, 2015
The dealership was very professional and nice, especially the front desk people. Very nice vehicles, just the truck we viewed was not cleaned up much at all and for the amount of money it cost, we thought it should have been CLEAN as a Mr. CLEAN Himself. The sales person was great and they don't hassle you or call you a million times. Outside of that, the other vehicles on the lot seemed to be in good condition and looked really nice.
Is this review helpful? Yes | No

Response from Donohoo Auto:

We apologize for not having the vehicle cleaned to your liking. However, we are glad that you had a great experience otherwise. Thanks for the positive review!
May 11, 2015
This was my second choice, very good feedback and continued to contact until I decided to purchase from Price.
Is this review helpful? Yes | No

Response from Donohoo Auto:

We are glad that we were able to earn your business, Harold. Customer service is at the top of our priorities!
May 6, 2015
loved your service it suites my satisfaction
Is this review helpful? Yes | No

Response from Donohoo Auto:

We are so glad you had a great experience with us Ibrah!
Mar 11, 2015
quick, personal response
Is this review helpful? Yes | No

Response from Donohoo Auto:

Thank you for the positive review!
Mar 5, 2015
Had a good experience although the detailed information about the vehicle was sketchy. He kept asking me to stop by. I finally told him I live two hours away and depend on his knowledge of the options on the vehicle I am interested in.
Is this review helpful? Yes | No

Response from Donohoo Auto:

We are glad you had a good experience with Donohoo Chevrolet, Charlotte! We strive to ensure our customers are satisfied and will work on being more upfront.
Mar 5, 2015
Very nice
Is this review helpful? Yes | No

Response from Donohoo Auto:

Thank you for the positive review!
Feb 20, 2015
They called me back but I did not go to their business to look at the car
Is this review helpful? Yes | No

Response from Donohoo Auto:

Thank you for leaving us a positive review! If we may be of service in the future, please let us know.
Feb 6, 2015
outstanding experience will go there again
Is this review helpful? Yes | No

Response from Donohoo Auto:

Thank you so much for your positive review, we are glad to have loyal customers like you!
Jan 25, 2015
Honda Accord 2012 great car and excellent service from everyone
Is this review helpful? Yes | No

Response from Donohoo Auto:

Thank you for your positive review, we are glad that you had a pleasant experience with Donohoo Chevrolet!
Jan 24, 2015
Arrived and vehicle was sold.Salesman should have called and advised...
Is this review helpful? Yes | No

Response from Donohoo Auto:

We are so sorry to hear that your experience with Donohoo Chevrolet was disappointing. Our inventory changes daily, so make sure you check online to see what new inventory we have. Maybe we have something to your liking!

Old Dealer Reviews

Dec 7, 2014
Excellent experience, not sure why it says "dealer never responded"
Is this review helpful? Yes | No
Nov 19, 2014
fast honest response.
Is this review helpful? Yes | No
Nov 12, 2014
Customer oriented
Is this review helpful? Yes | No
Nov 10, 2014
Donohoo is good people.... Great experience with these folks...
Is this review helpful? Yes | No
Oct 20, 2014
Great experience with salesperson never visited the location, wonderful salesperson
Is this review helpful? Yes | No
Oct 13, 2014
Very happy with the car. Looked and drove like brand new. Everything was as described. Loved how different they are compared to other dealers. I don't like being chased and lied to by salesman and these guys don't sale anything. They let the cars do the talking and that's how it should be. And they are honest. Will definately go back everytime.
Is this review helpful? Yes | No
Sep 18, 2014
Too slow did not care if there or not. No closers.
Is this review helpful? Yes | No
Sep 12, 2014
Best buying experience I have ever had, great place to buy a car!!!
Is this review helpful? Yes | No
Aug 29, 2014
The dealer was efficient and answered all of my questions. They were very prompt in helping my husband and I.
Is this review helpful? Yes | No
Aug 21, 2014
Very Professional. A couple of issues I was concerned about with the vehicle. However, they were resolved quickly and to my satisfaction. Would recommend Donohoo to anyone.
Is this review helpful? Yes | No
Aug 16, 2014
Ok
Is this review helpful? Yes | No
Aug 15, 2014
Very attentive , and responsive. It was an enjoyable car buying exp.
Is this review helpful? Yes | No
Jul 24, 2014
prompt response with friendly service.
Is this review helpful? Yes | No
Jul 13, 2014
The dealer is excellent and will get the car u want ..
Is this review helpful? Yes | No
Jul 7, 2014
Good helpful response
Is this review helpful? Yes | No
Jul 1, 2014
Called me the next day! Great!
Is this review helpful? Yes | No
Jun 20, 2014
Good follow up. But I missed the deal.
Is this review helpful? Yes | No
Jun 15, 2014
immediate followup to all questions
Is this review helpful? Yes | No
Jun 9, 2014
I found my new car online and called them about it. They had our approval within an hour and when we got to the dealership they had the car ready. Everything at the dealership took maybe an hour and we were on our way home with a new car. Great service and very friendly staff.
Is this review helpful? Yes | No
Jun 4, 2014
Great experience
Is this review helpful? Yes | No
May 21, 2014
very responsive
Is this review helpful? Yes | No
May 20, 2014
nice and easy process
Is this review helpful? Yes | No
May 20, 2014
they were quick to respond and attentive to my questions. I have no negatives to get heartburn over. i'd use them again.
Is this review helpful? Yes | No
May 3, 2014
Everything was made easy with no hassle.
Is this review helpful? Yes | No
May 1, 2014
Great
Is this review helpful? Yes | No
Apr 20, 2014
Good And prompt service
Is this review helpful? Yes | No
Apr 19, 2014
Quick response to my inquiries.
Is this review helpful? Yes | No
Apr 12, 2014
Loved their style of business! All dealerships should copy their business model. All salesmen work as a team so if one is tied up you don't have to wait or feel unloyal. They let you test drive alone, and negotiations and paperwork are straight forward and efficient!
Is this review helpful? Yes | No
Apr 12, 2014
Great experience. The longest part of the whole experience was them finding the car on the lot.
Is this review helpful? Yes | No
Mar 12, 2014
Drove over to AL and I am sure glad I did!!! Donohoo was extremely professional and the car was even in better shape than represented! Excellent customer service and I was in and out with a new car in under an hour! Way to go Donohoo!!! I will definitely buy from you guys again!!!
Is this review helpful? Yes | No
Mar 10, 2014
wac66
5 stars - dealer responded and has a great inventory of luxury cars.
Is this review helpful? Yes | No
Mar 6, 2014
Very polite nice experience !
Is this review helpful? Yes | No
Mar 4, 2014
Great experience in and out no hassles
Is this review helpful? Yes | No
Mar 3, 2014
Purchased car from dealer.
Is this review helpful? Yes | No
Mar 1, 2014
Great
Is this review helpful? Yes | No
Feb 26, 2014
Most pleasurable dealer experience I have ever had!
Is this review helpful? Yes | No
Feb 24, 2014
Good experience with them.
Is this review helpful? Yes | No
Feb 19, 2014
it was a very fast process and i got a great deal
Is this review helpful? Yes | No
Jan 17, 2014
Donohoo rules!
Is this review helpful? Yes | No
Jan 14, 2014
Excellent place to buy a car from, sales men are just so perfect.. no pressure.. you want you take it .. If you dont hope you enjoyed your ride..
Is this review helpful? Yes | No
Jan 10, 2014
I was able to contact dealer even though they never responded to my message. They were very easy to work with on the purchase of my "new" (used) car.
Is this review helpful? Yes | No
Dec 23, 2013
Did not buy from them as the trade-in for my Focus was way too low for me. Their car was priced comparatively with other dealers.
Is this review helpful? Yes | No
Mar 8, 2013
Quick response. I plan to visit dealership this weekend.
Is this review helpful? Yes | No
Mar 3, 2013
Dealer contacted me however informed me that auto had salvage/lemon registration and for that price I was not interested.
Is this review helpful? Yes | No
Feb 19, 2013
Good exoerience
Is this review helpful? Yes | No
Feb 13, 2013
Best car-buying experience I've had in a long time. SalesPro Eric Jones is a true professional who works hard to make customers happy. Couteous and competent is how I would describe both Eric and Marci (in finance). I would definitely look to Donohoo Auto again because of the way they treated me and the very fair deal I made with them.
Is this review helpful? Yes | No
Jan 17, 2013
Nice - called quickly and followed up.
Is this review helpful? Yes | No
Jan 15, 2013
excellent very helpful
Is this review helpful? Yes | No
Jan 14, 2013
Emailed me right away and followed up with a phone call.
Is this review helpful? Yes | No
Jan 11, 2013
followed up quickly
Is this review helpful? Yes | No
Jan 8, 2013
The dealers there where very friendly and professional. I love to go to places like this because i know i will get the level of service i respect. i Stay hours away however it was well wroth the drive.
Is this review helpful? Yes | No
Jan 6, 2013
Very accommodating
Is this review helpful? Yes | No
Dec 3, 2012
They responded the next day
Is this review helpful? Yes | No
Nov 27, 2012
Was very pleased with my salesman, Rick, he returned call quickly, he answered my questions. He even called to let me know that someone else bought the car. Follow through is something that you don't often see in this business.
Is this review helpful? Yes | No
Nov 4, 2012
Always called back and sought the info I was looking for.
Is this review helpful? Yes | No
Oct 24, 2012
Everyone was very nice and helpful, I have recommended this dealership to a friend.
Is this review helpful? Yes | No
Oct 19, 2012
I had a fast response from the dealer and my questions were answered.
Is this review helpful? Yes | No
Oct 16, 2012
Kept up to date via email, traveled 220 miles and got car for advertised price, low finance Apr and acceptable trade in. 100% satisfied.
Is this review helpful? Yes | No
Oct 8, 2012
fantastic sales and service team.
Is this review helpful? Yes | No
Aug 24, 2012
received good response but decided they were too far away
Is this review helpful? Yes | No
Jul 17, 2012
We were so pleased we bought 2 cars in three weeks! No pressure, very helpful and informative when needed, and let me test drive the car alone and for the entire day. We will continue to buy here and recommend them to friends and family.
Is this review helpful? Yes | No
Jun 17, 2012
wareagle365
5
worst dealership ever dealt with. Nobody seems to know what is going on at the dealership, just way too much confusion
Is this review helpful? Yes | No
Mar 25, 2012
We will definetly be buying our next car from them. Awesome experience!!
Is this review helpful? Yes | No
Mar 24, 2012
The people were very friendly except for one salesman there. I came from out of town to see a car and he acted like he could have cared less. They don't make commission so there is no pressure. I didn't get the individual care that you would when someone works exclusively with you. In fact a car was sold out from under me because of that. There was a question about a mechanical problem that needed to be checked out around closing. I told them I needed to take my dad to the doctor the next morning before I could come back in, and wanted the car if it wasn't anything serious. When I called back it had been sold. I ended up finding the color I wanted somewhere else, but it didn't' have all the extra's I wanted. They don't call you back very well. But I was drawn by their prices. The people you work with out side after you find the cars to test drive was extremely friendly. You look for the car your interested by yourself, from their inventory, on their internet system. I had a hard time at first navigating back and fourth from the different models while everyone just walks by you. But once I wrote down the four cars I was interested in, they pull them up and park them by the door,and left running for you to test drive.I also was a little confused which one was which, from my list. I would recommend this dealer ship but from my experience go in prepared to be on your own, and if you find one be aggressive so it doesn't get out from under you.
Is this review helpful? Yes | No
Mar 24, 2012
The car I wanted was going through transaction and I didn't get it, but they contacted me quickly and were fast to want to help.
Is this review helpful? Yes | No
Jan 1, 2012
car as described, everyone was professional and did what they said they would, fast delivery, no hick ups, excellent service and process on the paper side (title transfer, out of state papers etc). Would buy from again.
Is this review helpful? Yes | No

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