Don White's Timonium Chrysler Jeep Dodge

10300 York Rd
Cockeysville, MD 21030

Sales: (410) 593-3818

Service: (888) 814-7516

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All reviewers have been verified to have contacted this dealer – Learn More
Jun 29, 2017
great.
Is this review helpful? Yes | No

Response from Don White's Timonium Chrysler Jeep Dodge:

Thanks for the great rating, Peter. We're pleased that everything went well for you.

Best, Don White's Timonium Chrysler Dodge Jeep Ram Team
Jun 3, 2017
Bought a cerified pre owned here .So far we are happy with the purchase and dealing with Don Whites was hassle free.
Is this review helpful? Yes | No

Response from Don White's Timonium Chrysler Jeep Dodge:

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that you are happy with your purchase. If you have any questions, please don't hesitate to reach out to us again.
Best, Don White's Timonium Chrysler Dodge Jeep Ram Team
Oct 20, 2016
MyKia02
Great customer service
Is this review helpful? Yes | No
Sep 26, 2016
smokiejoe
very helpful, just the wrong color
Is this review helpful? Yes | No
Sep 19, 2016
Made offer and wasn't accepted and no counter offer. I guess they don't want to sell, car still on lot.
3 of 3 people found this review helpful.
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Aug 8, 2016
They contacted me immediately,when I couldn't make my scheduled appt. they even offered to pick me up. Overall great customer service!!
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Jul 29, 2016
Did not buy from them. I lost out on a good deal on the same car, from another dealer due to their slow response time. I recorded typical dealer responses to try to get me in the door. They did not want to try to work a deal, meanwhile receiving attitude when I was trying to negotiate.
2 of 2 people found this review helpful.
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Jul 24, 2016
This dealer responded to my inquirey extremely fast, they were willing to work with me and everything worked out!
Is this review helpful? Yes | No
Jun 30, 2016
Dealer response was fast they confirmed the car I inquired about is still available and explained why their company was one of the best to buy from and lastly they given me multiple ways to contact them whenever I'm ready
Is this review helpful? Yes | No
May 18, 2016
Great
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Nov 16, 2015
The sales manager had 0 respect for me as a consumer. Their was no effort to try and negotiate with me. I will never buy a car from Don White!
1 of 1 people found this review helpful.
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Oct 23, 2015
Didn't honor price mentioned over the phone.
1 of 1 people found this review helpful.
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Sep 27, 2015
Great buying experience
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Sep 23, 2015
Deal was approve but interest rate was over the top from what Capt. One was offering.
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Sep 15, 2015
I purchased this vehicle
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Read 20 old reviews
Jun 4, 2015
Had excellent help in getting the car we needed. Thanks to Julie, Jason, and Don. My wife is very happy with her new vehicle.
Is this review helpful? Yes | No
May 26, 2015
they are very bad at arithmetic. After negotiating with them.. they added money back with a fictitious fee, that once called on it was blamed on someone who thought the used vehicle was new -- yeah right, Don White.
1 of 1 people found this review helpful.
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May 11, 2015
Knowledgeable sales person, nice selection of attractive cars.
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May 11, 2015
The adverised price was not the actual price of the vehicle.
1 of 1 people found this review helpful.
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Feb 1, 2015
Drove 126 miles to look at vehicle I wanted and first question was how much over sticker was I willing to pay. Would not even open the door for me to look inside the vehicle. Told me this was a limited production vehicle of which it is not. Dodge president has stated they will produce as many hellcats that are ordered. Showed no respect for my trade-in (2013 Shelby GT500 with 6925 miles) Would not recommend this dealer to anyone!!!
1 of 1 people found this review helpful.
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Dec 1, 2014
The communication I had with the sales manager was not good. He seemed to be upset that I asked for the best pricing on a particular vehicle. He asked me what I was trying to accomplish when I asked about pricing. He did give me a price of several thousand dollars higher than the advertised price and asked how was it? I said it was horrible because it was so much higher than advertised. He seemed to be irritated with that and I decided this was not the dealership for me. GarGurus has a place for consumers to fill in to ask what the best price is.I guess in this case, I should not have asked. I was very disappointed.
2 of 2 people found this review helpful.
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Oct 25, 2014
The dealer was responsive and the used car salesman was on the level and courteous. Considering that the used car group did not have a dedicated manager then, the salesman did his job well.
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Jun 20, 2014
Overall a good experience...dealer was fair and honest.
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Oct 30, 2013
They work with you if I had to buy another car I would go their. Good customer service.
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Oct 14, 2013
Good so far Only had car two days before issues now in the shop for 4 days so far
1 of 1 people found this review helpful.
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Sep 3, 2013
Very Prompt. But I have found a dealer closer to my house. Thank you for all your help.
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Aug 22, 2013
Sales person was very helpfull.car that shown to us was no way ready to show.
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Jul 22, 2013
Excellent service towards customer.
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Jun 27, 2013
krex1
Dealer responded to my inquiry quickly and was very helpful.
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May 3, 2013
Awful customer service...
1 of 1 people found this review helpful.
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Mar 2, 2013
Quick response.
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Feb 26, 2013
This is the worst dealership I dealt with. Don't deal with them online. Unreliable and no word of honor. I hope this will not happen to anyone else. Please publish this. This is actually happened to me on January 25, 2013. Thomas and his manager of Don White’s Dealership agreed with me the price for this 2012 Lexus RX350 for $34,500 . They asked for a copy of my driver license and insurance card so I sent. I had a loan approved and pickup the from my credit union. I received an okay from the independent mechanic I hired to check out the car. They told me it will cost $600 to transport the vehicle and I told them to charge to my credit card. They told me to send the invoice for the car on Monday. That was Friday, Jan 25 2013 at 4:49 pm : On Saturday, Jan 26, 2013 at 4:51 pm I received this email from them: Hello Queil, I regret to inform you that the Lexus RX-350 was sold to another customer this morning. As I was finishing the paperwork to send to you, I found that it was sold. I have gotten with my wholesale manager to see if we can acquire another for you. I apologize for the inconvenience. Thomas Internet Coordinator
1 of 1 people found this review helpful.
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Feb 19, 2013
Dealer responded (quite frequently) and I purchased a car there.
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Aug 21, 2012
They contacted me quickly
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Dec 2, 2011
This Dealer was not helpfully at all. I have a Chrysler 300 and they didn't get close or try to work to get close to a deal. Their offer for my trade was bad. I have a 2010 with a 3000 dollar Rag top with 4000 mile. they offer me 18000 and they had a 2008 300 the lower model on their lot for 18000 and almost 40000 miles. What a slap in the face. my car has 4 wheel drive and the signatue edtion.
1 of 1 people found this review helpful.
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