Don McGill Toyota of Katy

Express Lube, New Owner Events, Rent A Car, Presidents
Award, Toyota
Certified Used Vehicles, Toyota Tire Center

21555 Katy Freeway, Katy, TX 77450
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Sales: (832) 688-4560

Service: (832) 772-1700

Today 9:00am - 9:00pm
(Closed Now)
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2008 Chevrolet Corvette Used Cars in Katy, TX 77450

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Price: $25,988

Mileage: 13,000

Location: Katy, TX 77450

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Red Description: Used 2008 Chevrolet Corvette for sale - $25,988, 13,000 miles with Leather Seats
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2016 Chevrolet Equinox LT Used Cars in Katy, TX 77450

Great Deal

Price: $17,564

Mileage: 22,806

Location: Katy, TX 77450

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Description: Used 2016 Chevrolet Equinox LT for sale - $17,564, 22,806 miles with Bluetooth, Leather Seats, Aluminum Wheels, Convenience Package
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2015 Lexus IS 350 Base Used Cars in Katy, TX 77450

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Price: $33,994

Mileage: 19,524

Location: Katy, TX 77450

Average time on market: 33 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Nebula Gray Pearl Description: Used 2015 Lexus IS 350 Base for sale - $33,994, 19,524 miles with Navigation System, Sunroof/Moonroof, Alloy Wheels
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2010 Lexus LS 460 RWD Used Cars in Katy, TX 77450

Good Deal

Price: $25,989

Mileage: 32,677

Location: Katy, TX 77450

Average time on market: 24 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Starfire Pearl Description: Used 2010 Lexus LS 460 RWD for sale - $25,989, 32,677 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
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2014 Ram 1500 SLT Quad Cab Used Cars in Katy, TX 77450

Good Deal

Price: $19,998

Mileage: 45,611

Location: Katy, TX 77450

Average time on market: 33 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Bright Silver Metallic Clearcoat Description: Used 2014 Ram 1500 SLT Quad Cab for sale - $19,998, 45,611 miles with Bluetooth, Alloy Wheels
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2012 Ram 1500 Lone Star Crew Cab Used Cars in Katy, TX 77450

Good Deal

Price: $18,980

Mileage: 69,572

Location: Katy, TX 77450

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Bright Silver Metallic Clearcoat Description: Used 2012 Ram 1500 Lone Star Crew Cab for sale - $18,980, 69,572 miles with Aluminum Wheels
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2016 Chevrolet Impala 2LT Used Cars in Katy, TX 77450

Good Deal

Price: $17,639

Mileage: 23,770

Location: Katy, TX 77450

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Ice Metallic Description: Used 2016 Chevrolet Impala 2LT for sale - $17,639, 23,770 miles with Alloy Wheels
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2013 Lexus ES 350 Base Used Cars in Katy, TX 77450

Good Deal

Price: $21,904

Mileage: 36,201

Location: Katy, TX 77450

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Satin Cashmere Metallic Description: Used 2013 Lexus ES 350 Base for sale - $21,904, 36,201 miles with Sunroof/Moonroof, Navigation System, Preferred Accessory Package, Premium Package, Preferred Package
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2016 Chevrolet Impala 2LT Used Cars in Katy, TX 77450

Good Deal

Price: $17,748

Mileage: 23,259

Location: Katy, TX 77450

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Ice Metallic Description: Used 2016 Chevrolet Impala 2LT for sale - $17,748, 23,259 miles with Alloy Wheels
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2014 Chevrolet Suburban LTZ 1500 Used Cars in Katy, TX 77450

Good Deal

Price: $33,772

Mileage: 60,194

Location: Katy, TX 77450

Average time on market: 62 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Crystal Red Tintcoat Description: Used 2014 Chevrolet Suburban LTZ 1500 for sale - $33,772, 60,194 miles with Autoride Suspension Package, Navigation System, Suspension Package, Alloy Wheels
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2014 Chevrolet Equinox LS AWD Used Cars in Katy, TX 77450

Good Deal

Price: $14,352

Mileage: 54,521

Location: Katy, TX 77450

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Atlantis Blue Metallic Description: Used 2014 Chevrolet Equinox LS AWD for sale - $14,352, 54,521 miles with Aluminum Wheels
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2015 Mazda CX-5 Grand Touring Used Cars in Katy, TX 77450

Good Deal

Price: $21,714

Mileage: 20,772

Location: Katy, TX 77450

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Description: Used 2015 Mazda CX-5 Grand Touring for sale - $21,714, 20,772 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
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2014 Audi A5 2.0T Quattro Premium Plus Used Cars in Katy, TX 77450

Good Deal

Price: $25,055

Mileage: 40,690

Location: Katy, TX 77450

Average time on market: 46 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Description: Used 2014 Audi A5 2.0T Quattro Premium Plus for sale - $25,055, 40,690 miles with Navigation System, Leather Seats, Sunroof/Moonroof
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2009 Toyota 4Runner SR5 V6 Used Cars in Katy, TX 77450

Good Deal

Price: $14,917

Mileage: 91,856

Location: Katy, TX 77450

Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: White Description: Used 2009 Toyota 4Runner SR5 V6 for sale - $14,917, 91,856 miles with Alloy Wheels
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2016 Toyota Tundra Used Cars in Katy, TX 77450

Good Deal

Price: $32,283

Mileage: 11,975

Location: Katy, TX 77450

Average time on market: 36 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2016 Toyota Tundra for sale - $32,283, 11,975 miles with Steel Wheels
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Mar 24, 2017
They were helpful in providing further details about the vehicle they were listing and gave me additional options.
Is this review helpful? Yes | No
Mar 16, 2017
Rep9534
Lot of spam and copy paste emails for correspondence
Is this review helpful? Yes | No
Mar 2, 2017
sale man was sincerely about serving his customer
Is this review helpful? Yes | No

Response from Don McGill Toyota of Katy:

Hi Megan,

Thanks for leaving a review, and mentioning our Service Department.  The Don McGill Toyota of Katy Service team is thrilled to hear such good feedback!  Do you know about the new Don McGill Loyalty Rewards program?  You can earn points on your next service; and points turn into money that can be applied on anything in the dealership.  Download the app and let us know what you think.  Thanks again for choosing Don McGill Toyota of Katy as your dealership family!
Feb 27, 2017
Purchased Car, great experience.
Is this review helpful? Yes | No

Response from Don McGill Toyota of Katy:

Hi Philip,

Thank you so much for the 5 star review!  We're so glad to hear you had a great car buying experience at Don McGill Toyota of Katy.  Our #1 goal is 100% customer satisfaction and providing the best car buying experience possible.  Do you know about our new Loyalty Rewards Program?  It's our new app that allows our amazing customers to earn points every time we service your vehicle.  Those points then turn into cash you can spend on anything in the dealership.  This program is our way of saying thank you for choosing Don McGill Toyota of Katy as your dealership family.  Please dow
 More ...
Feb 11, 2017
Sold the vehicle I was interested in and never told me.
Is this review helpful? Yes | No

Response from Don McGill Toyota of Katy:

Hi Derek,

I’m sorry to hear about your unfortunate experience.  That was truly not our intention. We really appreciate your feedback, and hope you give us the chance to make it right!  We strive to do just one thing…create a positive car buying experience with 100% customer satisfaction.  Please reach out to me, Michael Hartman, General Manager, directly at (832) 772-1000 to discuss your experience further; and see if there is anything we can do to remedy your experience.  Thank you for your feedback.
Feb 9, 2017
Don NcGill has sold me 2 cars prior to looking at this one. They will make a deal for sure!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Don McGill Toyota of Katy:

Hi Philip,

We are so happy to hear you've had another positive experience at Toyota of Katy.  Our #1 goal is 100% customer satisfaction.  We value your feedback!  Thank you again for choosing Toyota of Katy.
Feb 2, 2017
They responded quick good people
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Don McGill Toyota of Katy:

Hi Carlos, thank you so much for taking the time to share your positive car buying experience at Toyota of Katy with a 5 star rating!  We highly value our customer relationships, and fully appreciate the positive feedback.  Thank you again for choosing Toyota of Katy as your dealership family!
Jan 30, 2017
The sales person was on his phone texting the entire time during my test drive. Seemed very uninterested in my impression of the vehicle, more interested in texting. He was still texting when we got back to his desk. Also, I asked a few questions about the vehicle, the Carfax report, HP, even the price, and he did not know. This was not a spontaneous test drive, but scheduled 3 days in advance, he could have done some homework. If the salesperson does not prioritize his customers experience, will Don McGill Toyota prioritize the quality of the vehicle condition?
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 27, 2017
Not a good experience at the dealership. The rep was good, but the gimmicks everyone associates with buying a car: appraisals, estimates, price haggling/changing were there in abundance. I'd be hard pressed to recommend this dealership to anyone.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 26, 2017
mfaley
5
They were excellent to deal with. Very responsive and answered all my questions.
Is this review helpful? Yes | No
Jan 21, 2017
Got me into the car I wanted. Detailed the car and it looked amazing when they handed over the keys!
Is this review helpful? Yes | No

Response from Don McGill Toyota of Katy:

Thank you, Isaquiel! We appreciate you choosing Don McGill Toyota of Katy for your automotive needs. Enjoy your car!
Dec 25, 2016
Dealer responded quickly and respected my request of methods for contacting me. But I have been busy and haven't contacted them. And it appears that they will be willing to Work with you in any way that they can to help you get the vehicle you want.
Is this review helpful? Yes | No
Dec 18, 2016
Great customer service and willing to work with you. No pressure from sales staff.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 3, 2016
They used a bait and switch technique and then openly denied it. Once I said that I was no longer interested, they wouldn't leave me alone. Terrible experience.
6 of 7 people found this review helpful.
Is this helpful? Yes | No
Oct 22, 2016
This was a terrible experience. I had read an earlier review that this was a bait & switch. But, the car was still listed so I called to verify that the car was in fact available and I could see it (as I was having to come quite a distance) The internet sales person, put me on hold, verified that the car was available and said I could come see it. 15 min. into the trip, I received a call and was told the car was no longer available, it had been sold. Earlier reviewer was right but at least I was only 15 min. out. So wrong.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Oct 21, 2016
lulupuddles
Good, not able to drive that far.
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 4, 2016
They were on top of getting back to me and persistent without being a nuisance
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 27, 2016
The listing that is advertised is a bait and switch. This car has been listed on the internet for over 26 days. When I inquired about it Octavia said it was available. I went on 9-26-2016 to test drive and purchase the vehicle. First the salesman told me some worker had the keys and he was trying to locate that employee, after about 15 mins he came out with his " sales manager " and said he could not sell me the car because it had not passed his 15 point inspection but he has other cars for sale on his lot, " Bait and switch " When I told him it has been listed on the internet for the past 3 weeks he said he would have it removed. It is stilled listed as of 9-27-2016 10:55 PM here is the link to see this ghost for yourself. https://www.cargurus.com/Cars/inventorylisting/viewDetailsFilterViewInvent oryListing.action? sourceContext=criteo&formSourceTag=112&newSearchFromOverviewPa ge=true&inventorySearchWidgetType=AUTO&entitySelectingHelper.select edEntity=c21299&entitySelectingHelper.selectedEntity2=c21299&zip=770 63&distance=50&searchChanged=true&modelChanged=false&filtersModi fied=true#listing=153169522
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Sep 27, 2016
I was surprised my experience at Don McGill wasn't more exciting. I make an appointment online, and when I came in, I was told I would meet someone else. I met a female salesperson who told me a salesperson named Willow would help me. It felt like I was just another fish in a pond waiting to be caught. We took a test drive, and that was good, but there was no excitement about the car, my needs, nor Don MCGill and how they separate themselves from other dealers. After the drive, I was given a credit form so numbers can be discussed. It was assumed I was in to buy so my excitement was no longer there. Sad to say, I can't say my experience at Don McGill was great. Thank you
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Sep 26, 2016
attergirl10
Good and still touching base with them.
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 18, 2016
Wonderful!!!
1 of 3 people found this review helpful.
Is this helpful? Yes | No

Old Dealer Reviews

Dec 13, 2014
Prompt and courteous.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 26, 2014
No one ever called me. They e-mailed me, but when I furnished my number no one called...translate not interested in selling to me.
Is this review helpful? Yes | No
Nov 15, 2014
k9mom
They got back with me right away- we ended up buying a car from a different dealer as they had the vehicle we really wanted & it was low mileage.
Is this review helpful? Yes | No
Nov 10, 2014
Couldnt come down to my price but was very polite
Is this review helpful? Yes | No
May 13, 2014
fast customer contact
Is this review helpful? Yes | No
Dec 4, 2013
Good
Is this review helpful? Yes | No
Jul 22, 2013
This place sucks. I am sure there are some good sales people there, but the one I got was the worst. Worst customer service ever.
Is this review helpful? Yes | No
Apr 1, 2013
Rate is too high
Is this review helpful? Yes | No
Feb 2, 2013
Find Jim Rodriguez and financier Chino when you go. There excellent!!!!!
Is this review helpful? Yes | No
Jan 28, 2013
Provided prompt information when requested.
Is this review helpful? Yes | No
Nov 26, 2012
Great response
Is this review helpful? Yes | No
Nov 10, 2012
Was contacted quickly with good information. Just didn't have the car we wanted.
Is this review helpful? Yes | No
Oct 7, 2012
i have told the dealer several times i am no longer interested and they keep calling and emailing
Is this review helpful? Yes | No
Sep 27, 2012
I initially got a phone call and then an email from them. I responded by email and never got a response back. We later called the dealership to get the specifics on the car and spoke to someone else.
Is this review helpful? Yes | No
Sep 10, 2012
Called but didn't have what I was looking for.
Is this review helpful? Yes | No
Jun 25, 2011
Nothing but lies and deception from this one.
Is this review helpful? Yes | No

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