Don McGill Toyota of Katy

Express Lube, New Owner Events, Rent A Car, Presidents
Award, Toyota
Certified Used Vehicles, Toyota Tire Center

21555 Katy Freeway
Katy, TX 77450

Sales: (832) 688-4560

Service: (832) 772-1700

Today 9:00am - 9:00pm
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2009 GMC Sierra 1500 SLT Crew Cab 4WD Used Cars in Katy, TX 77450

Great Deal

Price: $17,238

Mileage: 104,206

Location: Katy, TX 77450

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2009 GMC Sierra 1500 SLT Crew Cab 4WD for sale - $17,238, 104,206 miles
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2015 Toyota Tundra Used Cars in Katy, TX 77450

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Price: $29,606

Mileage: 31,189

Location: Katy, TX 77450

Average time on market: 36 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Super White Description: Used 2015 Toyota Tundra for sale - $29,606, 31,189 miles
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2017 Audi A8 L 3.0T quattro AWD Used Cars in Katy, TX 77450

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Price: $58,152

Mileage: 5,607

Location: Katy, TX 77450

Average time on market: 42 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Description: Used 2017 Audi A8 L 3.0T quattro AWD for sale - $58,152, 5,607 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Luxury Package
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2014 GMC Acadia Denali AWD Used Cars in Katy, TX 77450

Great Deal

Price: $26,407

Mileage: 49,919

Location: Katy, TX 77450

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Iridium Metallic Description: Used 2014 GMC Acadia Denali AWD for sale - $26,407, 49,919 miles with Leather Seats, Sunroof/Moonroof, Trailer Package, Navigation System, Alloy Wheels, Technology Package
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2013 Jeep Patriot Limited Used Cars in Katy, TX 77450

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Price: $11,341

Mileage: 43,026

Location: Katy, TX 77450

Certified Pre-Owned: No Transmission: 5-Speed Automatic Description: Used 2013 Jeep Patriot Limited for sale - $11,341, 43,026 miles with Aluminum Wheels
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2009 Toyota Matrix S Used Cars in Katy, TX 77450

Great Deal

Price: $6,891

Mileage: 91,376

Location: Katy, TX 77450

Average time on market: 28 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Classic Silver Metallic Description: Used 2009 Toyota Matrix S for sale - $6,891, 91,376 miles
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2017 Cadillac XT5 Luxury Used Cars in Katy, TX 77450

Great Deal

Price: $38,281

Mileage: 8,710

Location: Katy, TX 77450

Average time on market: 64 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Description: Used 2017 Cadillac XT5 Luxury for sale - $38,281, 8,710 miles with Leather Seats, Sunroof/Moonroof, Aluminum Wheels
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2016 Toyota Camry SE Used Cars in Katy, TX 77450

Good Deal

Price: $17,613

Mileage: 18,393

Location: Katy, TX 77450

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Celestial Silver Metallic Description: Used 2016 Toyota Camry SE for sale - $17,613, 18,393 miles with Sunroof/Moonroof, Alloy Wheels
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2016 Cadillac SRX Premium Used Cars in Katy, TX 77450

Good Deal

Price: $33,970

Mileage: 24,478

Location: Katy, TX 77450

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Raven Description: Used 2016 Cadillac SRX Premium for sale - $33,970, 24,478 miles with Leather Seats, Memory Package, Sunroof/Moonroof, Remote Start, Navigation System
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2015 Cadillac SRX Performance Used Cars in Katy, TX 77450

Good Deal

Price: $26,000

Mileage: 40,976

Location: Katy, TX 77450

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2015 Cadillac SRX Performance for sale - $26,000, 40,976 miles with Memory Package, Sunroof/Moonroof, Remote Start, Navigation System, Alloy Wheels
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2016 Toyota Sienna SE 8-Passenger Used Cars in Katy, TX 77450

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Price: $27,606

Mileage: 43,995

Location: Katy, TX 77450

Average time on market: 39 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Super White Description: Used 2016 Toyota Sienna SE 8-Passenger for sale - $27,606, 43,995 miles with Leather Seats
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2010 Honda Accord LX Used Cars in Katy, TX 77450

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Price: $7,422

Mileage: 118,478

Location: Katy, TX 77450

Average time on market: 28 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Royal Blue Pearl Description: Used 2010 Honda Accord LX for sale - $7,422, 118,478 miles
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2014 Ford Escape SE 4WD Used Cars in Katy, TX 77450

Good Deal

Price: $14,899

Mileage: 53,354

Location: Katy, TX 77450

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Deep Impact Blue Description: Used 2014 Ford Escape SE 4WD for sale - $14,899, 53,354 miles
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2013 Toyota Tundra Grade CrewMax 5.7L FFV 4WD Used Cars in Katy, TX 77450

Good Deal

Price: $29,704

Mileage: 57,578

Location: Katy, TX 77450

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Super White Description: Used 2013 Toyota Tundra Grade CrewMax 5.7L FFV 4WD for sale - $29,704, 57,578 miles with Steel Wheels, SR5 Package, Off Road Package, Tow Package
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2014 Jeep Grand Cherokee Overland 4WD Used Cars in Katy, TX 77450

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Price: $23,751

Mileage: 84,149

Location: Katy, TX 77450

Average time on market: 34 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Description: Used 2014 Jeep Grand Cherokee Overland 4WD for sale - $23,751, 84,149 miles with Navigation System, Sunroof/Moonroof, Aluminum Wheels
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Nov 20, 2017
Sophie Bee
the respose time was fast. The only complaint I have is they don't mail your plates you have to pick them up. I don't live in that area.
Is this review helpful? Yes | No
Nov 19, 2017
Dealer responded and offered to help me.
Is this review helpful? Yes | No
Nov 16, 2017
Guru9PS9M
Splendid experience
Is this review helpful? Yes | No
Nov 1, 2017
GuruDJQHG
The deal was fast and on point! Very happy!
Is this review helpful? Yes | No
Oct 29, 2017
Good services with the customer
Is this review helpful? Yes | No
Oct 25, 2017
Car had a mechanical problem so I did not buy. Buck was a good sales person.
Is this review helpful? Yes | No
Oct 17, 2017
Blzchito44
Worst experience I’ve ever had at a dealership the cars are trashed tried to sell me a car that the clutch was messed up the other one was smoking and most are crashed cars fixed cheap dnt waste time
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 9, 2017
I purchased a Tundra at another dealership before going to Don McGill so I can't say good are bad about them. They did contact me at my e-mail.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 3, 2017
Some of the cars were already sold; salesmen would not negotiate and were very high pressure.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 16, 2017
Salesperson responded.
Is this review helpful? Yes | No
Jul 19, 2017
Were greeted and met with promptly. Showed us the vehicle we had come to see and when we didn't like it, offered to show us any other vehicle we liked. The next vehicle was the one for us and we ended up working out a deal for a better vehicle on their lot. Selection is great and not afraid to work out financials with you in their huge dealership. They also serviced the vehicle thoroughly before placing it for sale so that was a plus.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Don McGill Toyota of Katy:

Thank you so much Sumeet for the outstanding review and 5 star rating!  Congrats on your purchase and welcome to the Don McGill Toyota of Katy dealership family!
Jun 29, 2017
The sales team was quick to respond and set up an appointment. I ended up purchasing the vehicle and the process was smooth start to finish.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Don McGill Toyota of Katy:

Thank you Daniel for the 5 star rating and outstanding review!  Also, congrats on your purchase!  Hearing that our customers' car buying experience was smooth start to finish is music to our ears.  Our service department is equally amazing, and we look forward to providing you continued quality service again.  Thank you for choosing Don McGill Toyota of Katy as your dealership family Daniel!
Jun 10, 2017
Guru9DCXB
Very nice ppl.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Don McGill Toyota of Katy:

Thank you so much for the 5 star review!  At Don McGill Toyota of Katy, we highly value our customer relationships.  Thank you again for the positive feedback!
May 12, 2017
Charlotte Durand
I found what I wanted before I got a chance to check the car out there. However, I was impressed with their prompt response and follow up.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Don McGill Toyota of Katy:

Thank you so much Charlotte for the 5 star review!  Congrats on your purchase!  At Don McGill Toyota of Katy, every customer is treated with excellent service and attention.  We hope that the positive impression we've made on you will allow us to be considered again of your next automotive purchase.  In the meantime, our service department is top notch and we welcome you to check us out.  Thank you again for the positive feedback, and please let us know how we an continue to service you in the future.
May 6, 2017
The sales person contacted me several times to set up an appointment.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Don McGill Toyota of Katy:

Hi Kevin,

Thank you so much for the 5 star review!  The sales team at Don McGill Toyota of Katy want to provide the best car buying experience possible to everyone, so we will stay respectfully persistent on providing all prospective customers such an experience.  We are so glad we were able to reach you and schedule an appointment.  Please follow up with us to let us know how the rest of your experience goes.  We value your positive feedback and look forward to having you officially join the Don McGill Toyota of Katy dealership family!
May 4, 2017
Horrible.. Horrible... The salesmen at this location must be millionaires... I practically had to beg for a follow-up call to purchase a car.. I completed all required info online. They were not prepared... Today is 5-4-17... I've been going back and forth since the 4-30-17... The salesman was unhappy because I ask him to see if there was any wiggle room in the price... He refuse to return my call because of it.. And left the message with his assistant... Guess who had to call in order to get that message.. You guessed it... ME!!! Everyone wants handout these days.. Don't want to work for a living.. And they go through the motions... The secretary calls you and ask how was the experience and what can they do? Lol... Just going through the motions!!
11 of 11 people found this review helpful.
Is this helpful? Yes | No
May 4, 2017
Wrong description on car listed. Ended up being 5k over what the site said.
8 of 8 people found this review helpful.
Is this helpful? Yes | No

Response from Don McGill Toyota of Katy:

We appreciate your feedback, and apologize for any confusion and frustration.  We would love the opportunity to help you find the car you want at the best price possible.  Our GM, Michael Hartmann, would like to discuss your experience further and help remedy the situation.  Please give him a call at (832) 772-1000.  Thank you again for the feedback, and we look forward to speaking with you.
Apr 17, 2017
Travell
I contacted them once the were great in fact the only company that's been keeping in contact with me so when I get ready to deal it will most definitely be with them first.
Is this review helpful? Yes | No

Response from Don McGill Toyota of Katy:

Hi Travell,

Thank you so much for the 5 star review!  At Don McGill Toyota of Katy, we appreciate every opportunity to provide customers with he best car buying experience possible.  When the day comes, we will be here to help you have an exceptional experience.  Thank you for trusting the team at Don McGill Toyota of Katy to be your automotive experts!
Apr 14, 2017
They were professional
Is this review helpful? Yes | No

Response from Don McGill Toyota of Katy:

Hi Thomas,

Thank you for taking the time to share your positive experience at Don McGill Toyota of Katy with a 5 star review!  As you experienced, professionalism is a pillar in our company culture.  Professionalism helps us achieve our #1 goal, which is to provide every customer with the best car buying and/or service experience possible!  We value your feedback Thomas, and thank you for choosing Don McGill Toyota of Katy.
Apr 8, 2017
It's was good experience for me...they made car buying easy.
Is this review helpful? Yes | No

Response from Don McGill Toyota of Katy:

Congrats Brian on a successful car buying experience!  At Don McGill Toyota of Katy car buying is easy, thanks to your exceptional team of automotive sales & service experts, our massive inventory of vehicles, and our dealership values to always be customer focused.  Customer feedback is how we continue to improve and be the best dealership possible.  Thank you for choosing Don McGill Toyota of Katy as your new dealership family!
Apr 8, 2017
Dealership contacted me quickly.!
Is this review helpful? Yes | No

Response from Don McGill Toyota of Katy:

Hi Jeremy,

Thank you so much for the 5 star review!  At Don McGill Toyota of Katy, we appreciate any opportunity to gain a customer; and quick responses is one way of achieving that.  Hopefully, we were able to help answer any questions you had for us,and we were able to help you drive off in the car you wanted.  Please let us know how we can continue to service you in the future. Thank you again for the positive feedback!
Mar 24, 2017
They were helpful in providing further details about the vehicle they were listing and gave me additional options.
Is this review helpful? Yes | No

Response from Don McGill Toyota of Katy:

Hi Zochitl, thank you for the positive feedback and 4 star review!  Providing the best car buying experience possible is our ultimate goal at Don McGill Toyota of Katy.  Our team works hard to answer any and all questions our customers have, and to make sure our customers are educated on the massive inventory and options we consistently have available to them.  We value our customer feedback, and appreciate you sharing your positive experience.  Thank you for choosing Don McGill Toyota of Katy as your dealership expert and family!
Mar 16, 2017
Rep9534
Lot of spam and copy paste emails for correspondence
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Don McGill Toyota of Katy:

We're sorry to hear about your negative experience with us, as this was not our intention.  Our #1 goal is provide customers with the best car buying and/or service experience possible.  Any time we hear a customer had a negative experience we want to know about it so we can make improvements and hopefully remedy the situation.  Our GM, Michael Hartmann, would love to discuss your concerns further.  Please call him at (832) 772-1000.  Thank you for your feedback.
Mar 2, 2017
sale man was sincerely about serving his customer
Is this review helpful? Yes | No

Response from Don McGill Toyota of Katy:

Hi Megan,

Thanks for leaving a review, and mentioning our Service Department.  The Don McGill Toyota of Katy Service team is thrilled to hear such good feedback!  Do you know about the new Don McGill Loyalty Rewards program?  You can earn points on your next service; and points turn into money that can be applied on anything in the dealership.  Download the app and let us know what you think.  Thanks again for choosing Don McGill Toyota of Katy as your dealership family!
Feb 27, 2017
Purchased Car, great experience.
Is this review helpful? Yes | No

Response from Don McGill Toyota of Katy:

Hi Philip,

Thank you so much for the 5 star review!  We're so glad to hear you had a great car buying experience at Don McGill Toyota of Katy.  Our #1 goal is 100% customer satisfaction and providing the best car buying experience possible.  Do you know about our new Loyalty Rewards Program?  It's our new app that allows our amazing customers to earn points every time we service your vehicle.  Those points then turn into cash you can spend on anything in the dealership.  This program is our way of saying thank you for choosing Don McGill Toyota of Katy as your dealership family.  Please dow
 More ...
Feb 11, 2017
Sold the vehicle I was interested in and never told me.
3 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Don McGill Toyota of Katy:

Hi Derek,

I’m sorry to hear about your unfortunate experience.  That was truly not our intention. We really appreciate your feedback, and hope you give us the chance to make it right!  We strive to do just one thing…create a positive car buying experience with 100% customer satisfaction.  Please reach out to me, Michael Hartman, General Manager, directly at (832) 772-1000 to discuss your experience further; and see if there is anything we can do to remedy your experience.  Thank you for your feedback.
Feb 9, 2017
Don NcGill has sold me 2 cars prior to looking at this one. They will make a deal for sure!
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Don McGill Toyota of Katy:

Hi Philip,

We are so happy to hear you've had another positive experience at Toyota of Katy.  Our #1 goal is 100% customer satisfaction.  We value your feedback!  Thank you again for choosing Toyota of Katy.
Feb 2, 2017
They responded quick good people
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Don McGill Toyota of Katy:

Hi Carlos, thank you so much for taking the time to share your positive car buying experience at Toyota of Katy with a 5 star rating!  We highly value our customer relationships, and fully appreciate the positive feedback.  Thank you again for choosing Toyota of Katy as your dealership family!
Jan 30, 2017
The sales person was on his phone texting the entire time during my test drive. Seemed very uninterested in my impression of the vehicle, more interested in texting. He was still texting when we got back to his desk. Also, I asked a few questions about the vehicle, the Carfax report, HP, even the price, and he did not know. This was not a spontaneous test drive, but scheduled 3 days in advance, he could have done some homework. If the salesperson does not prioritize his customers experience, will Don McGill Toyota prioritize the quality of the vehicle condition?
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Jan 27, 2017
Not a good experience at the dealership. The rep was good, but the gimmicks everyone associates with buying a car: appraisals, estimates, price haggling/changing were there in abundance. I'd be hard pressed to recommend this dealership to anyone.
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Jan 26, 2017
mfaley
5
They were excellent to deal with. Very responsive and answered all my questions.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 21, 2017
Got me into the car I wanted. Detailed the car and it looked amazing when they handed over the keys!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Don McGill Toyota of Katy:

Thank you, Isaquiel! We appreciate you choosing Don McGill Toyota of Katy for your automotive needs. Enjoy your car!
Dec 25, 2016
Dealer responded quickly and respected my request of methods for contacting me. But I have been busy and haven't contacted them. And it appears that they will be willing to Work with you in any way that they can to help you get the vehicle you want.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 18, 2016
Great customer service and willing to work with you. No pressure from sales staff.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 3, 2016
They used a bait and switch technique and then openly denied it. Once I said that I was no longer interested, they wouldn't leave me alone. Terrible experience.
11 of 12 people found this review helpful.
Is this helpful? Yes | No
Oct 22, 2016
This was a terrible experience. I had read an earlier review that this was a bait & switch. But, the car was still listed so I called to verify that the car was in fact available and I could see it (as I was having to come quite a distance) The internet sales person, put me on hold, verified that the car was available and said I could come see it. 15 min. into the trip, I received a call and was told the car was no longer available, it had been sold. Earlier reviewer was right but at least I was only 15 min. out. So wrong.
16 of 16 people found this review helpful.
Is this helpful? Yes | No
Oct 21, 2016
lulupuddles
Good, not able to drive that far.
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Oct 4, 2016
They were on top of getting back to me and persistent without being a nuisance
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 27, 2016
The listing that is advertised is a bait and switch. This car has been listed on the internet for over 26 days. When I inquired about it Octavia said it was available. I went on 9-26-2016 to test drive and purchase the vehicle. First the salesman told me some worker had the keys and he was trying to locate that employee, after about 15 mins he came out with his " sales manager " and said he could not sell me the car because it had not passed his 15 point inspection but he has other cars for sale on his lot, " Bait and switch " When I told him it has been listed on the internet for the past 3 weeks he said he would have it removed. It is stilled listed as of 9-27-2016 10:55 PM here is the link to see this ghost for yourself. https://www.cargurus.com/Cars/inventorylisting/viewDetailsFilterViewInvent oryListing.action? sourceContext=criteo&formSourceTag=112&newSearchFromOverviewPa ge=true&inventorySearchWidgetType=AUTO&entitySelectingHelper.select edEntity=c21299&entitySelectingHelper.selectedEntity2=c21299&zip=770 63&distance=50&searchChanged=true&modelChanged=false&filtersModi fied=true#listing=153169522
16 of 16 people found this review helpful.
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Sep 27, 2016
I was surprised my experience at Don McGill wasn't more exciting. I make an appointment online, and when I came in, I was told I would meet someone else. I met a female salesperson who told me a salesperson named Willow would help me. It felt like I was just another fish in a pond waiting to be caught. We took a test drive, and that was good, but there was no excitement about the car, my needs, nor Don MCGill and how they separate themselves from other dealers. After the drive, I was given a credit form so numbers can be discussed. It was assumed I was in to buy so my excitement was no longer there. Sad to say, I can't say my experience at Don McGill was great. Thank you
10 of 10 people found this review helpful.
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Sep 26, 2016
attergirl10
Good and still touching base with them.
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 18, 2016
Wonderful!!!
1 of 4 people found this review helpful.
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Read 16 old reviews
Dec 13, 2014
Prompt and courteous.
0 of 1 people found this review helpful.
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Nov 26, 2014
No one ever called me. They e-mailed me, but when I furnished my number no one called...translate not interested in selling to me.
Is this review helpful? Yes | No
Nov 15, 2014
k9mom
They got back with me right away- we ended up buying a car from a different dealer as they had the vehicle we really wanted & it was low mileage.
Is this review helpful? Yes | No
Nov 10, 2014
Couldnt come down to my price but was very polite
Is this review helpful? Yes | No
May 13, 2014
fast customer contact
Is this review helpful? Yes | No
Dec 4, 2013
Good
Is this review helpful? Yes | No
Jul 22, 2013
This place sucks. I am sure there are some good sales people there, but the one I got was the worst. Worst customer service ever.
Is this review helpful? Yes | No
Apr 1, 2013
Rate is too high
Is this review helpful? Yes | No
Feb 2, 2013
Find Jim Rodriguez and financier Chino when you go. There excellent!!!!!
Is this review helpful? Yes | No
Jan 28, 2013
Provided prompt information when requested.
Is this review helpful? Yes | No
Nov 26, 2012
Great response
Is this review helpful? Yes | No
Nov 10, 2012
Was contacted quickly with good information. Just didn't have the car we wanted.
Is this review helpful? Yes | No
Oct 7, 2012
i have told the dealer several times i am no longer interested and they keep calling and emailing
Is this review helpful? Yes | No
Sep 27, 2012
I initially got a phone call and then an email from them. I responded by email and never got a response back. We later called the dealership to get the specifics on the car and spoke to someone else.
Is this review helpful? Yes | No
Sep 10, 2012
Called but didn't have what I was looking for.
Is this review helpful? Yes | No
Jun 25, 2011
Nothing but lies and deception from this one.
Is this review helpful? Yes | No

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