Don Jackson Mitsubishi

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4000 Jonesboro Rd.
Union City, GA 30291

Sales: (770) 957-2497

Service: (770) 969-8003

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 28, 2017
My overall experience at this dealership was mostly positive. The sales person we dealt with was André Jackson. He was more than helpful while working with us. I have no complaints regarding his service. Although, the process was fairly rigorous. Other than that, the only other issue was the lack of information given when demonstrated the vehicle. The woman who gave us our test drive did not inform me at all about the vehicle, absolutely nothing. Furthermore, after purchasing the vehicle, we realized the hybrid car did not have it's electric charger. In conclusion, I would probably recommend this dealership solely based on the good experience with our salesman Mr. Jackson.
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Nov 12, 2017
Excellent professional service. I would definitely use them agai and refer my family and friends.
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Jul 13, 2017
Kevin Neal
5
Dealer responded but no longer had car that was advertised
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Jun 20, 2017
not realy impressed. Sales guys outside smoking by the door that you need to go in to do a deal. Sales guy didn't even seem to care about what I was looking for. Just left.
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Jun 20, 2017
GuruYNLC
This wound up being a total mess. I contacted the dealer and they quickly responded to a car they had listed "Dodge Challenger RT" for $19,400. I really wanted the car however I was on vacation and told them I would pay money down to hold it till I got there on Saturday. The sales person said that the manager would hold it but no money would be required. When I called and informed them that I would be arriving on Friday to purchase the car is when it started going down hill. The sales person called me back and said that someone else had came in and looked at the car and that it was first come, first serve. That afternoon we called and the car was still available at 4:00 P.M eastern time. The sales person said they would call me back at 7:30 to let me know if it was still available. Well, at 6:30 central time I called to check on it and the lady on the phone said it had sold. I was disappointed but understood. The sales person did call at 8:00 P.M. and told me the same thing. The next morning I was searching again for another RT and low and behold it pulled up the same RT I was going to buy, but with a higher price than what I was going to pay. The first listed price was at $19,400 and now it was relisted for $21,995, this made me furious. I did call them and told them how I felt about what had happened. I would say they did sell it for the higher price but not for the price that was listed when I called them. People like this gives the reason "car salesmen" a bad name
2 of 2 people found this review helpful.
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Jun 16, 2017
Awesome
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Jun 15, 2017
You get the good deals on used cars and the sales consultant Teresa was too good in helping and explaining.
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May 4, 2017
Ask for a specific car and they never give me any info they just want me to go to thr dealership and see their inventory. Ask three times if the car i want still available and never got a yes o no answer.
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Apr 20, 2017
GuruWY1M
Good service
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Apr 1, 2017
Great customer services
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Mar 26, 2017
Laura Briggs
Good experience! Staff was very polite. Almost immediate answer on contact request. Overall good communication. Did not feel pressured for upsells. Car was prepared and clean! Though the whole process was taking quite long. Also only filling tank half after purchase (we traveled some time to get there, so that would have been the minimum to do.) We would still recommend this dealer.
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Mar 21, 2017
Excellent
0 of 1 people found this review helpful.
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Jan 9, 2017
Send the request get the email from internet manager someone will get in touch soon but no one get back to me
2 of 2 people found this review helpful.
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Dec 24, 2016
Dealer never answered questions I asked. All I got was a generic email saying they would answer but didn't.
1 of 1 people found this review helpful.
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Dec 10, 2016
monkeysans
Their initial contact was impressive. I received two e-mails and a phone call. I asked for some information about the car I was interested in and they never got back to me. After repeated attempts to get answers, I got a strange response and then nothing more from them. I wondered if they are looking for less-educated, more gullible consumers or why they didn't want to sell me a car.
3 of 3 people found this review helpful.
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Dec 8, 2016
Very responsive .... great service.... Really tried To please the customer
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Nov 26, 2016
They were welcoming, patient and helpful. We did not buy but their selection of used cars was impressive and we plan to return soon to test drive more offerings.
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Nov 15, 2016
I called and spoke to Jakita who seemed not very interested in my business, the car I wanted was posted for sale but she told me it wasn't at the store, that it was on the way, i asked multiple times when will it arrive, I want to buy it! that's exactly the car I want! she said she had no idea and I said could you not find out? so i can make plans to go to the store once it arrives and of course she said no but she would contact me once it arrived, well, she never did. So I bought my car somewhere else.
4 of 4 people found this review helpful.
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Sep 6, 2016
Their used vehicles are over priced for the mileage they were not willing to work with the price or our credit union stay away
3 of 3 people found this review helpful.
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Sep 3, 2016
Took a while to get someone who could verify if vehicle was still available.
2 of 2 people found this review helpful.
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Aug 28, 2016
Awesome Experience ! They helped me through the entire process, Would Definitely buy from them again !!
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Jul 12, 2016
Jaiden2013
Teresa was great, but I missed my appointment. Will reschedule.
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Jun 28, 2016
Not repoND on time. I wentered visit the dealer and saw the car. The car was not ready. It was dirty. The associate told me he will contact me after it cleaned up and ready. Now it has been five days no response.
2 of 2 people found this review helpful.
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Jun 23, 2016
My experience with Don Jackson was quite pleasant. I was contacted promptly about my interest in their vehicle, then set up with a sales rep and an appointment. The vehicle was front and center waiting for me when I arrived and I was soon off for a test drive. The dreaded "let's make a deal" was the complete opposite. Conversation was straight fwd and I was very satisfied with my final figure. Also most importantly, the vehicle was everything I expected. Definitely will look here again for my next vehicle.
0 of 1 people found this review helpful.
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Jun 14, 2016
Salesman and I are still in contact. He is wonderful.
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May 20, 2016
Great
0 of 1 people found this review helpful.
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Apr 29, 2016
very helpful
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Feb 6, 2016
harbin96
5
One of the best dealers I have worked with. They were honest and upfront and were able to answer any questions or requests I had. Would definitely recommend them. Scott and Andy were very helpful.
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Dec 21, 2015
Bos
prompt response, but bought another car
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Read 24 old reviews
Dec 6, 2015
Responds well, follows up well.
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Sep 27, 2015
Good response...excellent
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Sep 14, 2015
Internet desk did follow up several times. But there was no one at the McDonough location when I went to look at the car. I had to go to the Union city location to find a sales rep.
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Sep 10, 2015
Very rude and unhelpful service. Refused to reveal information about damage to vehicle, tried to sell a car with warning lights on, verbally insulted my mother and I when we brought up concerns. These people are cheap, don't buy from them
1 of 1 people found this review helpful.
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Aug 18, 2015
Very good customer care with extra services. Teresa hiers wonderful personality very knowledgeable please give her a chance.
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Aug 15, 2015
Liked how they did business No hassles.
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Aug 6, 2015
I bought the car the same day Lorenzo is the best!
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May 20, 2015
Very helpful folks and they took care of some scratches on the bumper for me! Would def. recommend these folks if you're looking for a new mitsubishi even though I bought a subaru
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May 3, 2015
Purchased.
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Apr 14, 2015
The dealership never responded to my request for more information, however I did call and went up there. Overall they seem nice but one sales man lied about something and upped the price by $1000! If you really want the car I say go for it, everyone will have a different experience.
1 of 1 people found this review helpful.
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Mar 31, 2015
The car's features in the ad was wrong. Over priced!!!
1 of 1 people found this review helpful.
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Nov 29, 2014
Terrible salesmen and communication was horrible.
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Oct 28, 2014
The sales agent was nice at first but quickly changed when I refused to sign on what was clearly a bad deal. I saved some more for my deposit and spoke to him on my birthday. He knew I was two hours away and my previous trip having been wasted I tried to get some more details over the phone, but instead he was short and rude.
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Sep 5, 2014
Took several days for the dealer to respond at which point the car had already sold.
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Jul 1, 2014
Great experience!!! I dealt with a great salesman names Don Quinn and he was not overly pushy like all other car sales people that I have dealt with. He was very helpful and I got a great deal.
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Apr 20, 2014
I had a very nice experience with the dealer.I end up getting this great SUV
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Apr 7, 2014
Great people and great service. We love our Dodge Charger we bought there.
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Dec 5, 2013
this is only dealership I have ever dealt with that is not willing to give on anything..only discounted their car by 300.00 ..knowing I traveled 4 hours would not even put gas in the car I was purchasing..felt like I was being dissuaded in buying their car during negotiations...even asked them if that was the case.
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Dec 3, 2013
Their prices are not competitive
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Oct 15, 2013
Good
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Sep 5, 2013
dealer asked me to pay for gas to test drive vehicle. I emailed them to get it ready for me in advance! not happy.
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Jun 27, 2013
hi was very nice and try answer all my question..thx
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Jun 5, 2013
As expected.
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May 18, 2013
they lied about the condition of the car over the phone afteri explsined im driving over an hour to view it. in addition upon arrivsl one of the sales people was eating his lunch in one of the beautiful cars for display in the lobby.
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