Don Jackson Chrysler Dodge Jeep Ram

3950 Jonesboro Rd, Union City, GA 30291

Sales: (770) 728-6906

Service: (866) 415-4648

Today 9:00am - 6:00pm
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2015 Chevrolet Malibu LS Fleet Used Cars in Union City, GA 30291

Great Deal
$3,331 BELOW
Instant Market Value of $13,631

Price: $10,300

Mileage: 40,405

Location: Union City, GA 30291

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Summit White Description: Used 2015 Chevrolet Malibu LS Fleet for sale - $10,300, 40,405 miles
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2014 Jeep Cherokee Limited 4WD Used Cars in Union City, GA 30291

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Location: Union City, GA 30291

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2013 Ram 1500 Used Cars in Union City, GA 30291

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Price: $15,995

Mileage: 53,151

Location: Union City, GA 30291

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Deep Cherry Red Crystal Pearl Coat Description: Used 2013 Ram 1500 for sale - $15,995, 53,151 miles
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2014 Ford Escape Titanium 4WD Used Cars in Union City, GA 30291

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Instant Market Value of $18,616

Price: $14,995

Mileage: 54,406

Location: Union City, GA 30291

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Deep Impact Blue Metallic Description: Used 2014 Ford Escape Titanium 4WD for sale - $14,995, 54,406 miles with Bluetooth, Leather Seats, Backup Camera
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2014 Jeep Cherokee Limited 4WD Used Cars in Union City, GA 30291

Great Deal
$3,217 BELOW
Instant Market Value of $18,917

Price: $15,700

Mileage: 75,149

Location: Union City, GA 30291

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2014 Jeep Cherokee Limited 4WD for sale - $15,700, 75,149 miles with Leather Seats
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2016 Dodge Charger SXT Used Cars in Union City, GA 30291

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$3,953 BELOW
Instant Market Value of $21,948

Price: $17,995

Mileage: 14,352

Location: Union City, GA 30291

Average time on market: 18 days Certified Pre-Owned: No Transmission: Automatic Color: Pitch Black Clear Coat Description: Used 2016 Dodge Charger SXT for sale - $17,995, 14,352 miles with Bluetooth
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2015 Jeep Grand Cherokee Altitude Used Cars in Union City, GA 30291

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Instant Market Value of $25,248

Price: $19,700

Mileage: 45,278

Location: Union City, GA 30291

Certified Pre-Owned: No Transmission: Automatic Color: Bright White Clear Coat Description: Used 2015 Jeep Grand Cherokee Altitude for sale - $19,700, 45,278 miles
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2017 GMC Sierra 1500 SLT Crew Cab 4WD Used Cars in Union City, GA 30291

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Instant Market Value of $48,653

Price: $39,955

Mileage: 3,649

Location: Union City, GA 30291

Average time on market: 101 days Certified Pre-Owned: No Transmission: Automatic Color: Dark Slate Metallic Description: Used 2017 GMC Sierra 1500 SLT Crew Cab 4WD for sale - $39,955, 3,649 miles with Leather Seats
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2016 Dodge Journey R/T Used Cars in Union City, GA 30291

Great Deal
$3,183 BELOW
Instant Market Value of $20,483

Price: $17,300

Mileage: 14,773

Location: Union City, GA 30291

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Pitch Black Clear Coat Description: Used 2016 Dodge Journey R/T for sale - $17,300, 14,773 miles with Bluetooth, Leather Seats
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2015 Jeep Patriot Sport 4WD Used Cars in Union City, GA 30291

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Price: $11,700

Mileage: 45,790

Location: Union City, GA 30291

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2014 Jeep Cherokee Trailhawk 4WD Used Cars in Union City, GA 30291

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Price: $20,995

Mileage: 38,157

Location: Union City, GA 30291

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Bright White Clear Coat Description: Used 2014 Jeep Cherokee Trailhawk 4WD for sale - $20,995, 38,157 miles with Bluetooth
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2014 Jeep Grand Cherokee Overland 4WD Used Cars in Union City, GA 30291

Great Deal
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Instant Market Value of $29,375

Price: $25,995

Mileage: 46,527

Location: Union City, GA 30291

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2014 Jeep Grand Cherokee Overland 4WD for sale - $25,995, 46,527 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
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2015 Dodge Journey R/T Used Cars in Union City, GA 30291

Great Deal
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Instant Market Value of $17,730

Price: $14,995

Mileage: 27,541

Location: Union City, GA 30291

Average time on market: 23 days Certified Pre-Owned: No Transmission: Automatic Color: Billet Silver Metallic Clear Coat Description: Used 2015 Dodge Journey R/T for sale - $14,995, 27,541 miles with Leather Seats
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2015 Ford Explorer XLT Used Cars in Union City, GA 30291

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Instant Market Value of $26,543

Price: $22,700

Mileage: 27,721

Location: Union City, GA 30291

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2015 Ford Explorer XLT for sale - $22,700, 27,721 miles with Bluetooth
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2015 Toyota Tundra Used Cars in Union City, GA 30291

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Mileage: 11,572

Location: Union City, GA 30291

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Magnetic Gray Metallic Description: Used 2015 Toyota Tundra for sale - $31,995, 11,572 miles with Navigation System
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 11, 2017
Kurtco37
Great
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 6, 2017
I drove 2 hrs to look at a car. I was told that the car was in excellent condition. It was not. It had a huge scuff on the back of the bumper along with some other scratches and dings. I didn't even bother test driving the car.
5 of 6 people found this review helpful.
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Apr 4, 2017
I bought the car from them caddlic xts 2014 It was my worst experience i weste my money there sale Person jimmy is worst guy to deal do not even trust he will do his best to sale you a trash when I bought this car there was no extra tire in a trunk and jack he told me he will get me a new tire and jack for trunk but this over smart guy not even talk over the phone I called him bunch of time but he don't recognize stay away from don jackson auto group they are crooks!
3 of 4 people found this review helpful.
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Mar 26, 2017
I was given quality advice and customer service. I won't go anywhere else when I need to purchase a commercial vehicle.
0 of 1 people found this review helpful.
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Mar 20, 2017
Everyone was helpful and friendly. They made sure I knew all of the details about each step of the process.
0 of 1 people found this review helpful.
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Mar 11, 2017
Quick response
0 of 1 people found this review helpful.
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Mar 3, 2017
Melosa
Did not get the Chevy Cruze, but purchased a different vehicle, and they were very helpful and nice, yet professional, even though I was not in a good mood when I arrived (from another state, driving a rental). Evan, Dustin and Jim were just tops.
2 of 3 people found this review helpful.
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Feb 28, 2017
Awesome experience. Was told it would be a 25 minute wait since they made me send all of my information over prior to me driving nearly 4 hours so it would be a quick process. Even with me doing all that because they insisted it would speed up the time, I still ended up waiting 2 hours before I ever even signed for my car that I bought and paid for in cash. Other than that they had a very friendly staff and a great selection of vehicles!
0 of 1 people found this review helpful.
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Feb 23, 2017
I guess this could have been smoother. After I called I was told the vehicle had already been sold. I am not sure it had been OR if they wanted someone local to do a test drive as the salesperson seemed disappointed when I told him that I wasn't local and then he eventually stuttered and stammered and told me it had been sold. It is a good thing I didn't drive 7 hours only to find it had been sold! I will admit that this is a good price for this car and I would have been more than happy to make the drive.
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Feb 19, 2017
I actually contacted this dealer. I asked for better photos of the car. The sales rep was arrogant and pushsy. I don't car about how many cars the dealership sales and I don't car about if I'm missing out on a car. All I asked was if I could get better photos of the inside.
8 of 8 people found this review helpful.
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Feb 14, 2017
Maxx_123
Jim was a great person to work with and prices were very affordable.
1 of 3 people found this review helpful.
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Feb 13, 2017
great
0 of 3 people found this review helpful.
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Feb 9, 2017
Everyone was excellent work with. Great customer service, great response time, very respectful. I felt bad I didn't buy a car from them.
0 of 2 people found this review helpful.
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Feb 1, 2017
Responded in timely manner
0 of 1 people found this review helpful.
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Jan 30, 2017
Awesome service. They went out of their way to follow up with our interest and were willing to work with us. We highly recommend them. Special thanks to Tyler.
2 of 2 people found this review helpful.
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Jan 20, 2017
Reached back to me an a timely manner, Thanks
2 of 2 people found this review helpful.
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Jan 19, 2017
Bill was Substantial I felt as if he really cared about selling me a guality vehicle .
2 of 2 people found this review helpful.
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Jan 14, 2017
I found the whole team at Don Jackson Chrysler Dodge to be a stand up dealership, from the managers to the salesman, the financial managers to the guys that detailed my truck, HIGHLY RECOMMEND!!!
1 of 2 people found this review helpful.
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Jan 13, 2017
Wonderful communication, mostly done by phone. Terry Teamed had everything ready, I was in and out, in 20 minutes.
1 of 1 people found this review helpful.
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Jan 12, 2017
Did not respond until I sent 5 emails. Price manipulation blamed on CarGurus but price was listed on 4 different websites including their own. Price advertised was 11000 dollars less than the price they showed on deal sheet. This dealer has a lot to learn about Internet sales
5 of 5 people found this review helpful.
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Jan 4, 2017
Awesome job love the staff
0 of 1 people found this review helpful.
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Jan 4, 2017
Originally the salesman did not return any calls.I attempted to make contact with him and the receptionist advised he was out sick. Come to find out he quit several days earlier. I did purchase the vehicle ,however I would not go back. The second salesman was somewhat helpful.
4 of 4 people found this review helpful.
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Dec 30, 2016
I tried to purchase vehicle. Then they told me later on somebody else bought it while I was making arrangements to pay for it. First come first served should have been observed and honored..
5 of 5 people found this review helpful.
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Dec 29, 2016
I return there call but did not get a answer or a call back
5 of 5 people found this review helpful.
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Dec 23, 2016
car4Krissy
Worst experience ever. Sold car while we were on the road to see it.....3 + hour drive. Never again. They did the old bait and switch. I can only assume that was the plan all along, as they EASILY could have called us and said the car sold. Don't waste your time with this dealer.
7 of 7 people found this review helpful.
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Dec 7, 2016
Still in the process of buying. The dealers response has been pretty lackluster to be honest, i had to go down to them after they took 4 days to respond. But the service there is okay. Nothing too special but its okay. They have a pretty good selection.
3 of 3 people found this review helpful.
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Nov 29, 2016
I bought this car. Great dealership service.
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Nov 28, 2016
They were terrible. Got an email from someone (Wendy) to verify my contact info. I responded that it was. Never heard back. Then got another from someone else with the same question, again responded yes and never heard back from him either.
6 of 7 people found this review helpful.
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Nov 27, 2016
Fair price, good service, great support with shipment
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Nov 25, 2016
One star because car was good price in car I wanted to buy and another star because i was contacted the next day. But honestly the cars in their website are clearly not taken care of. While browsing online pictures of their inventory you can see dirt, grass and all kinds of debris in the cars, now am not sure if they just don't care but this turned me away. so sad to say I did not get the car I wanted cause first impression was they didn't even bother to clean the car so what else did they not bother to do.
8 of 9 people found this review helpful.
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Nov 22, 2016
Quick response. Honest. Highly recommend.
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Nov 9, 2016
Great Service.
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Nov 9, 2016
Great experience!
2 of 2 people found this review helpful.
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Nov 3, 2016
Good looking vehicles The only thing I didn't like was the amount of miles on the vehicle. I though the price was way to steep.
5 of 5 people found this review helpful.
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Oct 21, 2016
Dealer made initial contact, than nothing.
5 of 6 people found this review helpful.
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Sep 30, 2016
I worked with Crystal. She was great getting my deal done quickly. I recommend this location. Very good people to work with! Thanks Crystal for the help and customer service you provide. Shelton
Is this review helpful? Yes | No
Sep 28, 2016
19kings38
Loved this dealership salesmen are great and they have a wide variety of cars to look at, I'll recommend anyone to go there.
1 of 1 people found this review helpful.
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Sep 19, 2016
Only got a email from the customer care rep. Salesperson never contacted me.
5 of 5 people found this review helpful.
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Sep 16, 2016
Great experience buying my car! Hassle free!
Is this review helpful? Yes | No
Sep 9, 2016
Very good
Is this review helpful? Yes | No
Sep 9, 2016
I walked out with the deal I wanted. Great people there and they were very helpful. Thanks for the car Don Jackson
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Sep 2, 2016
Randiden
Responded right away but after telling them I was driving over 2 hours to come look at the car and made an appointment for that vehicle specifically, they sold it the night before and did not cintact me at all and did not remove it from online listings. When I showed up for my appointment they had "trouble finding it" and then told me 30 minutes later it was sold.
7 of 7 people found this review helpful.
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Sep 2, 2016
I was interested in a 2014 Ram Promaster that I had found on Cargurus. I emailed the dealership at 8:40 and rec'd response @ 9 saying Umar was working on it and would call me. I emailed back at 11:30 to say that I had not been contacted by Umar. No response to this. I finally called at 12 pm and spoke with Crystal. She apologized about Umar, would check on the status of the vehicle and call me back within 15 minutes. An hour later I sent an email stating that I now understood why they had a 3 star rating. Only then did Crystal bother to return my call with an email saying that this vehicle (which had been listed for over a month had (miraculously) just sold the day before. I do not believe that they have been in possession of this vehicle for some time, especially since I just checked Cargurus and the vehicle is STILL listed more than a full week since they said that it had been sold. Bait and switch does come to mind.
11 of 11 people found this review helpful.
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Aug 26, 2016
They are good folks- took them a few days to follow up on an email- by that time I had already purchased a vehicle
Is this review helpful? Yes | No
Aug 23, 2016
Best experience I've had buying a vehicle Dustin responded quickly to message and made buying a vehicle very easy
1 of 1 people found this review helpful.
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Aug 20, 2016
Van was overpriced. When I asked for a better price they responded with a $1000 reduction IF I traded my car! Basically giving them my car and still paying too much! Total waste of time
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Aug 15, 2016
Just enough, gave me info but not too pushy.
Is this review helpful? Yes | No
Aug 1, 2016
Was the best car buying experience I've had to date
Is this review helpful? Yes | No
Jul 25, 2016
I only received Emails nothing pertaining to the car. Never talked to anyone no calls or contact. This is no more than a marketing tool as usual. Thank but No Thank you!
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jul 20, 2016
The sales rep quoted a price $1000 more than what was advertised on carguru. Beware of the astronomical dealer fee they charge somewhere in the ball park of $500. This fee is on top of taxes, tag and title fee.
4 of 4 people found this review helpful.
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Jul 18, 2016
The person that was suppose to help me was more concerned about what I was feeding my child and trying to talk to me then trying to get a car and get out of there
2 of 2 people found this review helpful.
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Jul 15, 2016
Called right away, great discussion
Is this review helpful? Yes | No
Jul 9, 2016
They were friendly on the phone and have good deals going on almost all the time.
Is this review helpful? Yes | No
Jul 9, 2016
Dealer sold this truck when I had a appointment with them to see the truck.
3 of 3 people found this review helpful.
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Jul 7, 2016
ThinkBigB
I had rad multiple reviews that this dealer does a "bait" listing and that's exactly what I experienced. The 2015 Jeep Sahara they had listed as a "great" deal on Car Gurus was conveniently "sold" when I pressed them about getting a bill of sale worked up (despite the fact that their initial email said it - and others - were available). It took 3 emails and 4 calls to even get them to finally confirm.
4 of 4 people found this review helpful.
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Jun 30, 2016
They got back to quick with a generic response. Five emails and one call later they still have not answered my question or sent any pic as I ask. I bought a Jeep some where else even though this was just what I was looking for if the price was right. Guess I will never know.
2 of 2 people found this review helpful.
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Jun 29, 2016
Just kept asking for my phone number, only wanted a response by email. Never found out if they had this vehicle or not
2 of 2 people found this review helpful.
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Jun 26, 2016
The sales rep only called me. I want the actual sales person to give me a call
2 of 2 people found this review helpful.
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Jun 16, 2016
I contacted them and the sales person did not get back with me until the next day. Once he contacted me I explained that I wanted to complete out the door price with an entended warrenty. He got me part of the information but not all of it. The next day he called me back and told me the truck was no longer available that they had found an issue with the truck. I have no reason not to believe him but I know he sure did not rush to get me in the truck.
2 of 2 people found this review helpful.
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Jun 14, 2016
Horrible unprofessional spoke to a salesman's name jim seemed very unintrested in my pirchase was in the process of biying a vehicle told me he would hold the vehicle and less then two days sold it and my famile recommended this dealear i would never purchase not even a air freshener from them and never should anyone else
2 of 3 people found this review helpful.
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Jun 8, 2016
Received a response to my email within a few hours. Talked to 3 different people and all were helpful. Didn't necessarily know the answers to my question (car had been a manufacture buy-back...asked if issue had been resolved). Vehicle sold before I could go test drive.
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May 30, 2016
The dealer responded quickly to my request.
Is this review helpful? Yes | No
May 28, 2016
, call them 4 times took 3 days to get a return phone call stayed on hold average 15 minutes each time I would never buy anything from Don Jackson
2 of 2 people found this review helpful.
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May 22, 2016
i live 3 hours away from this dealership and when i wanted to get an over the phone price before i made the drive to even look at the car i spoke with someone that was supposed to get back with me. i did that on a monday and its the following sunday and still nothing. little over priced and "proud of their vehicles"
1 of 1 people found this review helpful.
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May 21, 2016
sealflipper1
In the hunt
0 of 1 people found this review helpful.
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May 20, 2016
Great
0 of 1 people found this review helpful.
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May 14, 2016
The car was in such bad condition. It smelled like wet dog. Good photoography did not show the multiple tears in the seats, driver seat that would not lock in upright position, faded dash controls or after market rear view mirror glass too small for the rear view mirror. I have never seen a 3-yr old car in such bad interior shape. As far as the dealership communication, I sent a specific request and wanted an email response. They responded back asking for a phone number. I am 12 hours away in a different time zone and I work so I couldn't chit chat on the phone. After I told them I prefer an email; no response. Next day I reached out again and had to talk to them on the phone; got info I needed, sent a few emails back and forth, talked on the phone again. The actual sales man was good to deal with. I decided to make the 24 hour round trip drive, rent a hotel room while there, only to arrive to such a disappointment of a vehicle. They did call me 2 days later for a survey of my experience and 2 days before that, I received an email from one of the Sales Managers wanting to make sure that I had a good experience. I sent feedback to that manager and provided feedback on the phone, so they are very much aware of my experience.
1 of 1 people found this review helpful.
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May 4, 2016
They were honest and fair. Would buy from them again.
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Apr 28, 2016
emailed me back right away
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Apr 25, 2016
eduardoat
The dealer contacted me. We made an appointment to see the car, I drove 2 hours and arrived on time, but the sales representative who spoke to me was busy and sent another person who was in a bad mode...we were there almost 1 hour while they were looking for the car keys until we decided to leave...
1 of 1 people found this review helpful.
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Apr 20, 2016
They wouldn't stand behind the the vehicle. Kept telling me what a great deal that I was getting, but wasn't willing to back up the sale.
1 of 1 people found this review helpful.
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Apr 20, 2016
Great
0 of 1 people found this review helpful.
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Apr 18, 2016
They contact me in a timely matter I may get this vehicle
Is this review helpful? Yes | No
Apr 15, 2016
Apparently the sale price is a secret. I couldn't get them to tell me.
1 of 1 people found this review helpful.
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Apr 14, 2016
Got back in touch quickly
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Apr 12, 2016
ZoeKline
Typical truth stretching dealership. Dealer stated that the car was owned by a retired couple. What retired couple drives 126K in 5 years. Turns out the car was a deal that was too good to be true. The car was used for taxi or commercial purposes and there were 3 accidents reported on the car. Dealer didn't mention that, the credit union that is financing the car pulled the history and explained that this car is basically junk. Buyer beware of the lies, find the truth in the deal and search around.
4 of 4 people found this review helpful.
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Apr 11, 2016
price is to high
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Apr 9, 2016
Mjwilliams
Let me drive 30 miles, only to find out the vehicle had been sent to auction
1 of 1 people found this review helpful.
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Apr 6, 2016
Requested multiple times for info via email. Instead, I received phone calls. Info requested was very specific. Feel my request was disregarded in order to try and sell me something I am not interested in. Wasted my time. If a customer asks for specific communication, it should be honored.
2 of 2 people found this review helpful.
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Apr 6, 2016
Fake vehicles listed and false prices. Very poor customer service. I found a truck called to verify the price got up to dealer had to ask for help the sales men just sit and watch. Verified price on screen with sales man and as he was getting the key another sales men tells him that's not really the price. They have a conversation the tell me it's not 4995. Its 9995. My brother was with me and was wanting to see a 2010 Chevy truck they had listed and we also verified with sales man on his computer. We serched the entire lot with the key ourselves because sales man was to lazy to helps us. We could not find that truck anywear. Then we say the key was a dummy key. So truck not real and keys take lazy people and fake.
3 of 3 people found this review helpful.
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Apr 3, 2016
I purchased 2 vehicles previously from Walt at Don Jackson...So, it speaks volumes for me to say, I kept his number for 3 years (2013). I reached out to him for this vehicle search also (2016). I recommend Walt when purchasing with Don Jackson!
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Apr 2, 2016
Very knowledgeable and helpful.
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Apr 2, 2016
The price on Car Gurus was different than the price at the dealer. At least they told me before I drive a n hour to test drive it.
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Apr 2, 2016
Was contacted twice by the same person. With promises of call-back, but not called back either time. I suspect the level of organization is minimal, unfortunately.
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Mar 29, 2016
Polite, professional and responded promptly to emails and calls. The only disappointment I had was that the car I wanted was purchased before I got there.
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Mar 28, 2016
Our salesperson, Crystal Person, was awesome! Handled a lot of the deal thru email and text.
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Mar 26, 2016
Called to ask about a truck and was given a much higher price than the internet listing. My wife went to the dealership and was told that they had so many trucks that they couldn't find the one we were looking at. She was then told that the truck wasn't a power wagon, someone added the decals and lettering on the tailgate after purchasing. I looked up the vin. myself and it was a power wagon from the factory. Very poor customer service. I was prepared to purchase the truck but after the small dealings we had, I will take my money somewhere else.
1 of 1 people found this review helpful.
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Mar 24, 2016
Customer service was great
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Mar 21, 2016
They were a bit slow with getting back with me. Seemed a bit unorganized.
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Mar 21, 2016
Great customer service!
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Mar 17, 2016
ABSUPERSTAR
I received a form email referencing a Challenger (my inquiry was about a Jeep, which I specified in my message). I then received another email from Wendy saying that someone else (Jarvis?) would be contacting me and requesting my phone number, so I replied with my phone number. I never received a phone call, but did get a follow up email from Wendy asking if Jarvis had contacted me. I replied that he did not, and asked if the vehicle was still available, and also for the location of the dealership, because I was planning on buying and would like to narrow my search basically. I did not hear from Wendy again so I guess the car was sold.
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Mar 16, 2016
jat4960
Great car buying experience. Michael Kerns is an excellent salesman. I told him what I was looking for and he showed me only 5 trucks that fit my criteria. I told him what ballpark I needed the payments in, he took my offer to the sales manager and we struck the deal. The finance guy, Dustin Drawdy was also great. He worked his butt of to get the very best interest rate and terms possible. Seriously, the personal service made me feel like I was the only customer in the house. I highly recommend Don Jackson Dodge. I will buy from them again when the need arises.
0 of 1 people found this review helpful.
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Mar 15, 2016
great
0 of 1 people found this review helpful.
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Mar 10, 2016
Everything was great
0 of 1 people found this review helpful.
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Mar 10, 2016
Repeatedly, received generic emails from Internet staff and GSM asking if I was still interested... I requested calls, gave my number, never a response... not very good at the internet thing like 99% other dealers...
2 of 2 people found this review helpful.
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Mar 9, 2016
Received an email, called the dealership the salesman was a little short, I guess because he had a customer sitting in front of him. He told me he would call me back, but didn't.
2 of 2 people found this review helpful.
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Mar 9, 2016
My experience was good. I saw a car online but did not confirm the availability and it sold by the time I arrived. But Richard Evans called me back the next day with a deal just as good on a nice charger. These are nice guys that are willing to help you. I searched all over locally and out of town for a dodge charger and nobody beats Don Jackson's inventory or prices, believe me!!!!, I'm a happy customer. Thanks Richard!
0 of 1 people found this review helpful.
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Mar 5, 2016
We put a 500 dollar deposit down and was traveling to look at the car and they called us an hour and half after they took the money out of out bank account and told us they had sold the car out from under us.
3 of 3 people found this review helpful.
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Mar 2, 2016
he is awsome keep up the good work
0 of 1 people found this review helpful.
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Feb 29, 2016
Prompt response
0 of 1 people found this review helpful.
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Feb 26, 2016
I when there and no sales personal approach me to see if I needed help. Such a let down. Need to have a more how can I help you attitude remember it's sales.
2 of 2 people found this review helpful.
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Feb 25, 2016
chery309
It was slow,but personnel was good
0 of 1 people found this review helpful.
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Feb 25, 2016
good
0 of 1 people found this review helpful.
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Feb 25, 2016
Not willing to negotiate at all
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Feb 24, 2016
Super rude
1 of 1 people found this review helpful.
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Feb 20, 2016
Fast and consistent response to all inquiries.
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Feb 18, 2016
Great folks and good Deals
0 of 1 people found this review helpful.
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Feb 16, 2016
I actually went out there twice. First time I was turned around by a salesman, I was inquiring about a car after he told me it was a cash deal he didnt even try to show me anything else. So i left the lot and continued my search online. I found another car that i was interested in so I called back and got a different sales guy. I decided to go back out there only to have this new sales guy paged 5 times and he never showed up so after complaining i was given someone else who happened to be the guy i had the first time. Anyways, he showed us the car that I was interested in and we got ready to test drive it. I asked him what was wrong with the car he replied "nothing's wrong with it, if there was something wrong it wouldn't be here." I didnt like that response either but i continued on. I got the keys and cranked the car gave it a little gas and heard this nosie coming from the car I mentioned that to the sales man and he tried to say it was nothing until I had him get behind the wheel, then he says yeah I hear the nosie and i dont like it either. We didn't test drive it, again he never tried to show us anything else and we left again for the 2nd time. After getting home the original sales guy called me back and asked if I came to the car lot. I told him that I did come and had him paged 5 times but he never showed up. He apologized and asked if the other guy showed me the other car that was there that i might have been interested in, I told him no. So he said that he would send me pics of that car. When the pics came it was the same car that made the noise. I e- mailed and called him back to tell him this and he said that he would send me the pics of the right car and i never got the pics or never heard back from him again. I am a very patient person but i am done with Don Jackson Chrysler Dodge Jeep.
2 of 2 people found this review helpful.
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Feb 15, 2016
Great dealer!!!
0 of 1 people found this review helpful.
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Feb 11, 2016
So far this dealer has been awesome. Proper response and does not call multiple times to rush and get you in a vehicle they are patient with you
Is this review helpful? Yes | No
Feb 10, 2016
I email asking for info, about a vehicle i was very interested, and never got an answer back, all they did was ask for my number ,i also sent it, no one call me,,
1 of 1 people found this review helpful.
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Feb 7, 2016
Good
0 of 1 people found this review helpful.
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Feb 2, 2016
Emailed 1 question recd about 10 emails from different people not 1 answering my question. Went elsewhere.
1 of 1 people found this review helpful.
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Jan 29, 2016
Crystal was the best!!!
0 of 1 people found this review helpful.
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Jan 27, 2016
Terrible, car that I went to purchase mileage was incorrect
1 of 1 people found this review helpful.
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Jan 21, 2016
Received a call about my inquiry, seemed very interested in what I wanted and very willing to help, found a similar vehicle closer to my home with all the details already worked out will definitely consider this dealership in the future
0 of 1 people found this review helpful.
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Jan 20, 2016
Price was not the same once I arrived at the dealership. Sales manager had an attitude with me because I felt like it was a trick to get me in. I won't be doing business with them at all. You don't talk to your customers like that. But the salesman was good he did everything he could do.
1 of 1 people found this review helpful.
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Jan 18, 2016
Sales person Omar said he be back with me and never called back. I called again and then I was told a price and which was the bottom price. Before I can utter a single word the salesperson hung up phone on my face. The survey person called for my experience and I told her what had happened. She said a manager will call you and till today I havent received any follow up call.
1 of 1 people found this review helpful.
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Jan 17, 2016
Very good
0 of 1 people found this review helpful.
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Jan 17, 2016
They gave a good initial response but then kept pushing me off to different sales staff never answering my questions.
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Jan 13, 2016
Quick return calls, knowledgable salesmen
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Dec 29, 2015
Terrific price. Only respond if you call. Actually two experiences. One very good and nice salesman. The other should seek other line of work.
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Dec 17, 2015
Great
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Dec 14, 2015
Because I'm looking right now, I never responded back to dealer, but they were very attentive in making contact with me. I'll be looking for a car later in the new year (2016).
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Dec 14, 2015
starcrafttraveler
25
never answered questions got multiple emails but no price on the specific vehicle
1 of 1 people found this review helpful.
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Dec 14, 2015
Dealer responded in a timely manor just couldn't make a deal on the specific vehicle I wanted.
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Dec 11, 2015
Internet manager slow to respond and does not like to communicate via the internet.
1 of 1 people found this review helpful.
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Dec 2, 2015
dealer was not all that keen on working with me. they sent an initial email... and i didnt hear from them for 3 days.... by that time i had already purchased a car... not impressed with their sense of urgency or customer service.
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Dec 2, 2015
Don Jackson was more interesting in calling me than telling me if the car I inquired about was available or not. I asked them three times and each time they wanted an associate to call me instead of telling me if the vehicle was still available or not
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Nov 20, 2015
They were very responsive
Is this review helpful? Yes | No
Nov 18, 2015
Quick response. Let me know that would help anyway they could.
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Nov 5, 2015
You guys are the best well done thank you !
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Nov 4, 2015
Nice folks
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Oct 30, 2015
James Coleman was great!!! Made the experiencem smooth and easy!
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Read 42 old reviews
Apr 1, 2015
Didn't buy the Mustang but I bought a 2013 KIA Optima from them. Very friendly and helpful!!!!! Jim Schoolfield was my sales person. He did a great job helping me out. Got me a great warranty on my car as well!!!!!! Great experience!!!!!!
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Feb 18, 2015
Albert was absolutely wonderful to work with. So professional! Smooth transaction!
Is this review helpful? Yes | No
Aug 15, 2014
Had to keep calling them very very poor customer service
Is this review helpful? Yes | No
Aug 12, 2014
Purchased my car from this location.
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Aug 9, 2014
Great
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Jul 23, 2014
Drove an hour to this lot. I enjoyed everyone I came in contact with. I asked for a SALESWOMAN and CRYSTAL was wonderful. They do not work for commission. They're paid on inventory sold, so they're happy to show you any thing you want to see. The vehicle I wanted had only been there 7 days and had not made it to detailing yet. They reduced the price and I had it detailed in my area. We hadn't financed a vehicle in 15 years and I was scared. KEVIN made it an easy and releaving process. Got the vehicle I wanted with a piece of mind warranty. Little to no down payment. Our credit was fair to good and we got a great loan with easy, way terms. I definitely recommend DON JACKSON car lot. You get what you give out of the experience. Once the price is listed on the Internet, the price is set. They're vehicles run about $500 higher than the carfax estimate, but what's $500 when your financing. I'm a HAPPY CAMPER :)
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Jul 16, 2014
Wasn't really impressed with dealership... Knew what I needed found it...bought it...no work for them
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Jul 13, 2014
Jeep still post. They said it was sold
Is this review helpful? Yes | No
Jun 11, 2014
Purchased my 2nd 300! Kiersten was a good salesperson. No pressure purchase. Would buy here again.
Is this review helpful? Yes | No
Jun 5, 2014
very courteous and professional. . not pushy yet helpful.
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Jun 3, 2014
No call back, had to call them an dealer said price is what it is no discount. Never said anything other than that.
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May 31, 2014
Well we bought the 2005 Saturn Vue from Don Jackson. However they failee to tell us that it had a rear main seal leak and did a pretty great job of cleaning up the engine also. I feel like they were trying to hide it. The sales guy Albert was very nice to deal with until we called to let him know about the seal and then his "friendly attitude changed!" Needless to say he did nothing to help ua resolve the issue; however Chuck Watts General Manager was very nice and was willing to help a little with the expenses; but I feel like they should have paid more considering the cost of the repair. Not sure I will purchase another car from them. I feel like they were very dishonest and not willing to make things right.
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May 15, 2014
Dustin was great. Very low pressure sales which means a good bit to me. Will return and recommend my friends.
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May 14, 2014
very rude , we walked out on a 1,000.00 difference unwilling to work with you and didn't seem bothered to work with us we had 25,000. cash to buy a car and the sales men terry was very unprofessional.
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May 3, 2014
The salesmen were very friendly.
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May 1, 2014
Bad experience , talked up the car, when I got there the electric seat didn't work so I could not drive it. They inspected and said they won't sell it, going back to auction. Wasted 3. 5 hours of my time on a Saturday.
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Apr 29, 2014
not great!
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Apr 26, 2014
Take long to answer my question.
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Apr 14, 2014
Awesome - ended up purchasing from them - had a great experience. Salesman (Felix) was friendly and knowledgeable, financing beat my deal at the credit union.
Is this review helpful? Yes | No
Apr 14, 2014
Would not give me a price via email and waned to drive along way just to get a price out the door
Is this review helpful? Yes | No
Mar 12, 2014
Drove three hours to see jeep, said it was still there, but when we got there they said it was't worth selling to me was going to take it to the auction.
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Mar 10, 2014
Just wasn't the place for me to buy a car.
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Mar 6, 2014
Great Purchase!
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Feb 13, 2014
This dealership was very good about contacting me after my initial contact. Everyone was helpful and polite but not pushy at all. I recommend shopping with them!
Is this review helpful? Yes | No
Jan 24, 2014
Great experience
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Dec 1, 2013
Dustin Drawdy was great! He was very helpful, gave extras, and the price was right. Their finance department was able to beat my bank' s interest rate.
Is this review helpful? Yes | No
Dec 1, 2013
slow response to calls and inquiries must have enough customers and be real busy.
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Nov 28, 2013
Good financing rates
Is this review helpful? Yes | No
Nov 24, 2013
It was great & the people were so awsome!
Is this review helpful? Yes | No
Sep 19, 2013
When I got there. the dealer had such a nasty attitude I will never go back!
Is this review helpful? Yes | No
Sep 5, 2013
Really good experience
Is this review helpful? Yes | No
Jul 5, 2013
THey had the best deal on a Chrysler Town and COuntry in teh Metro Atlanta area. Their service was good, though at times, I felt as if they were so busy that they coudln't really focus on us enough. Hard to find a parking place, but they did sell us our gently used vehicle, and they honored everything they promised when negotiatiing with us.
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Jul 4, 2013
Good
Is this review helpful? Yes | No
Jul 3, 2013
I had someone helping in the middle they stop said that someone was assigned to help us sat me at another desk and that person was helping someone else and we were there for almost 2 hrs never looked at one vehicle or got the service we needed to get a vehicle.
Is this review helpful? Yes | No
May 13, 2013
Very good experience. Bought a 2013 Chry T&C Touring for a very good price with the color and interior we liked in stock.
Is this review helpful? Yes | No
May 8, 2013
Dealer made appointment for me to test drive car I wanted after the car was already sold; dealer did not communicate well on car's information, nor did they contact me with anything I requested.
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Mar 17, 2013
Worst service ever. Bought my vehicle feb 23. Had to drive back 2 1/ 2 hours may 8 and was told would be done same say. Well got a hotel room hoping to get Saturday march 9. Today is march 18 and they still have my vehicle. Was told this past Thursday, Friday , and Saturday my vehicle would be delivered. Well found out Saturday March 16 they have not fixed my vehicle
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Feb 6, 2013
Not pushy. Very nice to work with
Is this review helpful? Yes | No
Dec 26, 2012
I enjoyed the experience and I rate this dealership a 10!!!!! The people was very nice and the customer service was great!!!
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Dec 5, 2012
the car advertised with 24,000 miles was sold. Had another with 29,000 same make as the one sold but would not sell for the same price as the one sold .
Is this review helpful? Yes | No
Oct 4, 2012
Great service smooth purchase friendly and professional, very helpful and kind, plus a very good deal
Is this review helpful? Yes | No
Feb 23, 2012
did not buy,but they did return my call 2 days later
Is this review helpful? Yes | No

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