Don Franklin Hyundai

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3035 Lexington Rd
Nicholasville, KY 40356

Sales: (859) 885-1000

Service: (877) 360-6862

Closed Today (Sun)
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All reviewers have been verified to have contacted this dealer – Learn More
May 13, 2017
Mary McComas
Very quick response. In the market for a used Jeep, found this one, didn't have many pictures online but he responded quickly and sent many pictures to me. Would recommend business to this place to anyone looking for a vehicle. Not sure if we will buy the vehicle yet because we are still looking around. But as I said before very quick to respond.
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Mar 20, 2017
Randy Smith
Guy who take to me over phone as very rude the moment I told him that I am taking to other dealers too for the cars. Not recommended to deal with such person.
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Feb 10, 2017
I worked with Rob and Chris, and they were great! If ever an honest car dealer exists, it's here!
1 of 1 people found this review helpful.
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Mar 19, 2016
I inquired about a vehicle they had listed. I asked if I could receive some pictures. I received an email stating vehicle was going thru an inspection and as soon as it's finished I would receive some pictures. A couple of days past no pictures. I emailed to find out what was going on about the pictures and I was told vehicle had been sold. I asked how is that possible if it was still going through an inspection. Not happy with this dealership.......
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Feb 27, 2016
Called me about, Lincoln. Said he would talk to sales Manager and call me back. Been seven days still waiting!
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Response from Don Franklin Hyundai:

Jerry, we are sorry to hear of the lack of communication you've experienced with our staff. You can reach out to our General Manager, Scott Boggess, at 859-885-1000 to discuss any questions you might have about the Lincoln or anything else.
Feb 8, 2016
Although, in the end, I purchased my Elantra from another Hyundai dealer, my experience at Hyundai of Nicholasville was positive. The sales people and manager were courteous, accommodating, and answered my questions clearly and helpfully.
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Response from Don Franklin Hyundai:

Thank you for your review, Arthur. Although we're sorry we couldn't find the perfect match for you here at Glenn Hyundai of Nicholasville, we are glad to hear you still had a positive experience. We appreciate the feedback!
Jan 2, 2016
They are honest, have good deals on good cars.
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Nov 12, 2015
Stayed in contact. Worked with us.
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Read 11 old reviews
Oct 15, 2015
rwgoold
Drove over yesterday (roughly 100 miles). My wife and I were left standing outside the dealership for a prolonged period while they found our salesman. They took a long time "putting the numbers together" again leaving us to fend for ourselves. I spent a couple of years selling cars and don't think I would have ever sold one had I treated customers as we were treated. Bottom line is, even though I had emailed them, my "best and final offer", they tried to get another $1000 out of us. We left without making a deal. They claimed they could not move any because they paid $14,500 for this Azera when they took it on trade. I told them I was sorry they made a bad deal (probably didn't as the sales guy told me they sold 2 new cars to the people when they took this trade), but my offer was firm. All in all, just not a very professional operation.
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Jun 10, 2015
bowhuntress
Really nice no pressure sales. Did not buy a vehicle but I felt very comfortable there.
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Mar 6, 2015
Great car for a great price! Russell was awesome too! Would definitely consider buying from here again.
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Dec 30, 2014
Very helpful and tried to give me what I wanted in order to get deal done!
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Dec 18, 2014
First class dealership, good communicators
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Dec 15, 2014
Sujith
Easy buying. But very ridge pricing, did not allow any negotiation.
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Sep 14, 2014
Very helpful
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Aug 30, 2013
I was contacted by the staff at the dealership and everyone was very professional.
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Jun 19, 2013
Great experience. Friendly and helpful. Hassle free
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Apr 15, 2013
Very professional, wasn't "pushy"
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Apr 6, 2013
The dealer responded in a timely fashion and was. Great about not pressuring me to buy. Overall good Experience.
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