Dick Genthe Chevrolet, Inc.

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GM Certified Internet Dealer, GM Certified Used Vehicles

15600 Eureka Rd, Southgate, MI 48195

Sales: (734) 568-8860

Service: (866) 874-7380

Today 8:30am - 6:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 17, 2017
They were really great and most helpful Thank-you to Holly!
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Mar 13, 2017
Ltz2
The Dealer call me back in a reasonable time sent all the information about
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Feb 26, 2017
I found a potential vehicle on this dealer's lot. My main concern before wasting anyone's time was price. So I contacted the dealer to inquire about it. I received the initial email thanking me for my interest but, no price. I've received 4 or 5 more emails asking me to come down for a test drive and, still no price. I've since moved on to another dealer who had a price listed. I went into this with a ton of online research, knowing how much I could spend and what I wanted my monthly payments to be. All I wanted to know when I contacted this dealer was how much they wanted for this vehicle. I've since bought from another dealer and have been enjoying my new purchase for over two weeks now.
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Jan 15, 2017
From the first call to the final sale, top-notch service!
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Jan 13, 2017
Holly contacted me right away, she was very professional and pleasant. I did not buy the Truck but will re visit this dealer in the future.
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Dec 31, 2016
Responded instantly thru thier website. Nice salesperson.. looked like a great deal.
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Dec 23, 2016
My experience was/is great. Still dealing with them....hoping for a car.
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Dec 23, 2016
Don was a great dealer to work with! Very happy with our purchase!
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Dec 13, 2016
Powelljw21
They called to talk about other vehicles and not the one posted.
1 of 2 people found this review helpful.
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Dec 6, 2016
good very honest told me about vechicle right up front
1 of 1 people found this review helpful.
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Nov 25, 2016
Called me back promptly. They had already sold the car, so it saved me a trip!
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Nov 8, 2016
Contacted dealer and made an appointment to see the vehicle but when I got there the vehicle was not available. I called to confirm before I got there and to let them know I was running a couple of minutes late. I spoke to Holly and she said she was sorry and that sometimes happens. I think she was just too lazy to check to confirm that the vehicle was available before I made the trip there. Would not do business with them in the future.
1 of 2 people found this review helpful.
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Nov 3, 2016
The dealer was very helpful at first. Never sent me photos of the X-90? In a second request for photos they said I was to far away and they only deal with customers who are within there own area... I told them my reasons for seeing the photos; if satisfied I would pay shipping chargers to have it shipped to my address... as I really WANTED the car. No photos, or replies...
1 of 1 people found this review helpful.
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Oct 25, 2016
This dealership responded to my email on a used truck and setup a time to come and look at the vehicle. We never felt pressure from our sales rep Dave. We test drove the truck. He answered our questions. We made an offer and they accepted. Had truck ready and clean for us on the day of purchase. Paperwork was real easy and explained. We had a Great buying experience from Dick Genthe - Thank You Dave .
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Oct 4, 2016
Got the car I wanted in a very short amount of time, dealer was friendly and very informative. Awesome place to look for a car
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Oct 2, 2016
Dealer does not inspect cars for problems before selling vehicles. Very careless attitude!
3 of 3 people found this review helpful.
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Aug 24, 2016
This was the most wonderful car buying experience of my life. Jamie Conley went above and beyond. My Lucerne was a steal and everyone was so kind and responsive and helpful . The process took less than 2 days , and my car was spotless and Jamie even had a door ding and nick repaired for me. I have purchased 7 cars, but I am a forever customer to Dick Genthe Chevrolet for the rest of my life . It was a no pressure , respectful yet light and humorous interaction . You should go look at the Used car lot, they have some beauties at great prices !!!!
1 of 1 people found this review helpful.
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Aug 18, 2016
Followed up but would not give me the price of the vehicle over the phone. Had to wait until after their big sales weekend when a nice salesman did call and answered all my questions.
1 of 1 people found this review helpful.
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Aug 8, 2016
Dealer was extremely rude and disrespectful, they told me over the phone the car was in perfect condition and they were flexible with the price but when I arrived, the car had NO WORKING GAUGES, torn up seats and a botched remote job that messed up all the electrical and it had lights on the dash for the breaks, ABS and traction system. After a FOUR HOUR drive to check out the car helaughed at my offer and rejected it flat out and said his origional offer was firm. After an hour of talking he sent me home without as much as a counteroffer, right before I left the parking lot the manager came out and made me an offer and I ended up getting it for low enough to make the trip still worth it. After only 3 days of driving, the car died while at full highway speed and both the breaks and steering systems failed to work. The car has sense been towed to a dealer and it's been several days and they still don't know even know where to start with the repairs. I have contacted the dealer and they refuse to help with anything and said that it was my responsibilty and they won't talk to me.
4 of 4 people found this review helpful.
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Jul 7, 2016
Great very professional
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Jul 2, 2016
They got back to me imediatly. they were vary helpful.
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Apr 17, 2016
Bought my car here. Good experience.
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Mar 9, 2016
They contacted me and told me they would email info on the vehicle. Never heard from them. Had to call back and the said the reason no contact back was because vehicle was sold. Very unprofessional.
1 of 1 people found this review helpful.
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Mar 4, 2016
Receptionist in the show room has a bad attitude
1 of 1 people found this review helpful.
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Feb 21, 2016
Quick responce...Drew..and Holli took care of us .Great people to do business with .
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Dec 22, 2015
Very nice respond rite back
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Dec 15, 2015
Very Good Experience
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Dec 11, 2015
Great people in there, even better cars. Even better vehicles I didn't get an opportunity to buy, but test drove.
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Sep 18, 2015
Wouldn't tell me the price or color.
1 of 1 people found this review helpful.
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Sep 7, 2015
I would recommend them highly, from start to finish a great deal!
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Jun 15, 2015
very poor communication after many contacts they say they responded but I could not find anything even searched in my spam folder. I drove 3 hours thinking they had the car only to be greeted with blank faces. I even sent an email the doy saying I was on my way and left phone # with no response.
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Read 14 old reviews
Apr 11, 2015
they set up appointment for me , but I get there and they say the car is sold and gone. didn't bother to call me. I arrived there 3 hours after setting up the appointment.
1 of 1 people found this review helpful.
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Feb 15, 2015
bbkitty813
I called 2 times, left messages and no one called me back. They emailed 2 days later for me to call them for info. I didn't bother.
1 of 1 people found this review helpful.
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Jan 1, 2015
They are GREAT!!!!!!!!!!!!!!!!!!!!!!!! Very responsive
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Dec 3, 2014
a minimal effort was made that lacked sufficient details. It seems some dealers do not get internet sales. They are hours away, and I as a customer am not going to make a long trip without a reasonable belief that the vehicle is worth the time.
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Nov 3, 2014
contacted in timely manner
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May 23, 2014
Very professional, organized. Facility is clean and new.
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Aug 1, 2013
I got a response pretty quick to my on line request and very timely follow up. I set my appointment for test drive. The car lot was quite a distant from my home,when I there found the car was sold the night before. I was very disappointed that I was nor made aware before I made the drive. The salesmen however were vwry friendly and polite.
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Mar 25, 2013
not willing to negotiate , pricey
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Feb 24, 2013
Though I did not make a deal as of yet. I was given and appreciate the salespersons friendliness, helpful, and commitment to assisting me.
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Dec 27, 2012
good
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Nov 16, 2012
The online rep that called me back was abrasive & blew up my phone.. Good luck with these guys.. After my initial call I made up my mind even if it was the G8 left I would not buy it from him..
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Aug 29, 2012
only got an e-mail so far.
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Jul 31, 2012
I did go and ckeck the truck out and it was worth the hour drive for me.Dave in the used car department was GREAT.I did buy the truck and dave delievered the truck to my work and we took care of the paper work in my work office.It is worth the drive from anywhere.Thank-You......
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Jul 29, 2012
cars are overpriced.
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