Dennis Dillon Chrysler Jeep Dodge

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4025 Cleveland Blvd, Caldwell, ID 83605

Sales: (888) 506-8191

Service: (866) 928-9945

Today 9:00am - 6:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jan 2, 2017
efficient, straightforward, no high pressure shopping and sale
0 of 1 people found this review helpful.
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Dec 24, 2016
Billy was great! Thanks
0 of 2 people found this review helpful.
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Nov 6, 2016
I had a great experience! My salesman, Gunnar, was very helpful and knowledgable. I drove away in a brand new Jeep!! I never thought I would purchase a brand new vehicle, but I felt confident that I was getting a great deal. I recommend anyone to Dennis Dillon.
0 of 2 people found this review helpful.
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Oct 17, 2016
Dealer called and left a message. I returned the call a few minutes later and they never called back.
1 of 2 people found this review helpful.
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Oct 13, 2016
WinstonBarrie
excellent folllowup
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Oct 8, 2016
Initially received a quick response from Nicholas. Although once I asked for a breakdown of financing numbers I stopped receiving replies to my emails. I then emailed Robin the internet sales manager to ask why I was no longer receiving emails. I assume it's because I didn't immediately send them a non refundable 1k deposit to hold the truck. It wasn't until I called the dealership a week later that I got a response, spoke to Robin directly on the phone, explained my issue and asked if there was another associate I could work with. She had Nicholas email me again, this time he seemed like he wanted to help, but then sold the vehicle I was talking to him about and couldn't even give me the courtesy of telling me. I wrote an email asking about other offers and have received no response. I wasn't trying to ask for a price drop or low ball the dealership, just a willing customer that they lost due to their poor customer service. I recommend looking elsewhere if you want to be a valued customer.
1 of 2 people found this review helpful.
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Sep 22, 2016
four different people contacted me, the first of which left the company yet they never followed up once vehicle was inspected and detailed. It was a hastle trying to get photos and information. I ended up buying my truck somewhere else...they didn't really seem too interested in working with me here. They get a 2 start because they did contact me back.
1 of 2 people found this review helpful.
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May 2, 2016
Friendly salespeople, good deals. I will go back.
0 of 1 people found this review helpful.
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Mar 18, 2016
Very good customer service. Kept in contact with me while the car I was shopping for was in transit and wasn't over whelming with their contact. Definitely recommend
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Mar 2, 2016
Wish I could have bought it. The gal I delt with was great
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Feb 20, 2016
Although I'm not ready to buy they were very helpful
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Feb 12, 2016
Best price I found on a new Jeep Wrangler Unlimited and we have been looking for months. Doug took his time with us. He printed out the specifications on every Jeep we were looking at so we could narrow it down by options and price. No pressure from the salesman. Only felt pressure from their finance guy when he was trying to sell us the extended warranty which is pretty normal from any dealer. When we are ready to buy a 2 door Wranger I will go there first.
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Feb 5, 2016
The dealer did a good job finding me what I wanted, since the truck listed here didn't quite work for my needs. I did end up buying another of the trucks they had in stock.
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Jan 30, 2016
They were quick to call back. They didn't have the lowest price but tried very hard to get my business. I will try them again. My interaction with them was above average.
0 of 1 people found this review helpful.
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Jan 29, 2016
Great honest sales staff. Danielle was great!
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Nov 12, 2015
This car was not on the Lot! I drove out of my way and the shell game began. It was time to leave. No call back, when they were allegedly going to track it down.
1 of 2 people found this review helpful.
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Oct 31, 2015
Debbie was super helpful and wasn't pushy at all, I love the car and they gave me an amazing warranty!
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Oct 10, 2015
Salesperson was attentive and courteous, however to get the best price, they were going to make me finance the truck through them, which I did not want to do. They were going to add $1,000.00 to the price if I paid cash. They claim to have the best prices, but don't tell you that you have to finance it through them.
1 of 2 people found this review helpful.
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Sep 27, 2015
was very prompt and had a good experience and a fair deal.I want to say thanks again Doug preciate
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Sep 6, 2015
They did not respond. I called and it was a hassle to speak with anyone. When i dud speak with someone tg we y quoted me a price and a day ro look at vehicle then qouted $5k more. I'll never buy from them.
1 of 2 people found this review helpful.
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Jul 27, 2015
They committed to a price for a car which we agreed to and the next day wouldn't sell it for that unless we purchased $500. worth of upsales.
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Read 11 old reviews
Feb 12, 2015
left phone message said would post on e-mail?! STILL WAITING!
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Response from Dennis Dillon Chrysler Jeep Dodge:

John, what info do you need?
Please call me directly @ 208-899-0392.
Eric Brown.
Dec 24, 2014
Great service
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Nov 21, 2014
Very helpful and surprisingly efficient.
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Oct 18, 2014
The best dealership hands down. They are very nices and very professional with great customer service. If you want the best deals or want information about a car just ask for JC. ☆☆☆☆☆
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Aug 8, 2014
This dealer too did not respond on my inquiry through CarGurus. They eventually responded to my inquiry on their website. Several days later I got an email saying that the desired vehicle had just sold - after it had been floating around car dealers for 8 months. Who knows.
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Apr 22, 2014
Curtious prompt professional especially Bill Lathim Professional Sales
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Jan 6, 2014
Dealer was NOT willing to honor our Union Pacific Railroad affiliate discount
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Jul 8, 2013
Bought a new Jeep from Dennis Dillon. I drove from out of state to make this purchase and everything was as advertised. The purchase and trade in went smoothly and I would highly recommend this dealer! Salesman was very thorough in showing me all the features of the vehicle and answered all my questions. Thanks!
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Jun 29, 2012
Bought a $50k car from them.Very poor customer service. The whole purchase was miserable. Salesman an GM would not return calls. Took 4 days to close a simple over the phone deal. Arrived to pick up car and it was in need of service and on empty. Would not recommend buying from them. I only bought the car because I couldn't find one elsewhere.
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Mar 10, 2012
A bit vague in responding to me but again if they would do more than set a standard response they could hook me
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Feb 2, 2011
This dealer never got back to me.
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