Debruhl's Used Car Superstore, Inc.

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354 Sardis Rd.
Asheville, NC 28806

Sales: (828) 665-2277

Service: (828) 665-2277

All reviewers have been verified to have contacted this dealer – Learn More
Jul 18, 2016
Great place!! I got the vehicle I went there for at a great price and it is in excellent condition! Devin was very helpful and entertaining! I will highly recommend these guys!!
0 of 1 people found this review helpful.
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Jul 2, 2016
eblazemc
They received my message and told me to call then I did and the salesman told me he'd get me the price but never returned my call so I called back and he wouldn't give me any info on the car then I received another email telling me to call and I still couldn't get any info from the salesman. Then later I start receiving emails from another salesman that now states he can provide me with the info but a little too late and to much run around from the previous salesman - if just getting info on the car so we can come test drive it was that much of a run around it leaves me concerned about attempting to purchase from them.
2 of 2 people found this review helpful.
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Jun 26, 2016
Sent info next morning gonna drive up and check out
0 of 1 people found this review helpful.
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Jun 3, 2016
I emailed about the Excursion. No call back. Emailed again and it was 2 days before they responded. We got 2 phone calls within an hour. Neither person knew ANYTHING about it ...not if it was 4WD, price, mechanical details....only thing they knew was the year and that it was a 7.3 engine. We were told it was in the detail shop and should not have been listed yet. My husband requested that they call back once they had details and that we would like pictures. I checked the website several days later and see it posted with more details. I called. Got transferred and got disconnected. I even told the lady that attempted to transfer me that I had been waiting for a return call. Though I want an Excursion, I will find one elsewhere from someone that practices good customer service and follows up.
2 of 2 people found this review helpful.
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May 14, 2016
DISHONEST* I have a pretty messed up story about these guys. I was quoted a price by a salesman via phone Friday. The guy told me to hold. He came back with a price. I thought it was a fair price so I made the drive (an hour and a half). Made a reasonable offer after the test drive. Guy comes out and its $1,500 more than what I was quoted the day before. Another salesman tells me the truck has only been on the lot maybe a week. When I see it on cargurus.com it clearly states vehicle had been posted for 20 days. Where I come from that's almost 3 weeks. Guys like this give car dealers a bad name. The only reason I give them a star rating is because no star rating is not an option. Folks please keep this in mind and do YOURSELF a favor and shop elsewhere for your next vehicle.
3 of 3 people found this review helpful.
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May 13, 2016
Good, Helpful, but we could not make a deal. The truck is overpriced for sure, however they were very nice and returned all calls.
0 of 1 people found this review helpful.
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Apr 2, 2016
Bought this vehicle...Very satisfied....Thanks Larry and Frank! !
0 of 1 people found this review helpful.
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Mar 14, 2016
Not friendly at all. They actually never responded to the message. I had to call them, then was told they'd call me back. After waiting a week, I called them back and actually talked with someone. He said and I quote " If you're calling to make an offer, don't bother. The price is firm."
3 of 4 people found this review helpful.
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Feb 18, 2016
Didn't seem to want to sell me a car. Hard to get a responce.
1 of 1 people found this review helpful.
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Jan 14, 2016
fuzzy62
Called regarding a specific vehicle. Talked to "Ken". Ken said it was in "prep" and that he would call me when it was on the lot. He never called, and when I called back a few days later, it had been sold.
1 of 1 people found this review helpful.
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Dec 10, 2015
Love these guys! No pressure ,very helpful and seem to be actually interested in finding what I need and not trying to sell me something I don't want!
1 of 1 people found this review helpful.
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Read 4 old reviews
Jul 10, 2015
Very helpful investigating out of state purchase and transport matters.
1 of 1 people found this review helpful.
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Dec 20, 2014
Dealer responded. Very easy to do business with. When I arrived to test drive the car, they had it ready to go. Car was clean and in immaculate shape. Hassle-free negotiation and low "dealer administration" fees.
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Oct 9, 2014
Called back finally, after I had already made a purchase.
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May 22, 2014
Car was not on sight. Nobody ever came to greet me on the two times I stopped by. Waste of gas to get over there. Don't bother.
Is this review helpful? Yes | No

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