Deacon Jones Auto Park

GM Certified Internet Dealer, GM Certified Used Vehicles

1115 N Brightleaf Blvd
Smithfield, NC 27577

Sales: (919) 230-9661

Service: (919) 300-7684

Today 7:30am - 6:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 9, 2017
They sent me the bottom price which was what was listed. Thanks.
Is this review helpful? Yes | No
Apr 29, 2017
M Swin
They responded. But beware. They bait and switch. Read the fine print. The prices above only show the car with none of the options added. Totally misleading.
4 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Deacon Jones Auto Park:

Hey M, This is Neil Lambert with Deacon Jones. Please give me a call at the office. I would like to go over any misunderstanding over price or options with you. We have been in business for over 40 years and we have and always operated with the highest level of integrity and would like to clear up any questions that you might have. Thank you!
Apr 28, 2017
Great experience.
1 of 2 people found this review helpful.
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Apr 23, 2017
Dealer contacted me in a very timely manner.
0 of 1 people found this review helpful.
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Mar 20, 2017
Dustin and Greg are who I worked with and they were considerate of my needs!! Amazing customer service...Thank you!!
0 of 1 people found this review helpful.
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Jan 14, 2017
They called me but wouldn't discuss price at all unless I drove 100 miles or so to stand on their lot. I bought a car elsewhere!
6 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Deacon Jones Auto Park:

Hey Thomas, I'm deeply sorry for the inconvenience that you experienced with us. Please contact me at the office. I would love to help you personally in the future. Thank you again for even given us the opportunity to serve you. Neil Lambert, General Manager.
Jan 2, 2017
Great
0 of 1 people found this review helpful.
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Dec 29, 2016
Quick response
0 of 1 people found this review helpful.
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Dec 12, 2016
these people lost a deal (with me) over $250.00 difference in what I offered them and what they want. they never offered a resolution to the difference. their loss. I would shop elsewhere. here is their email: We're here and ready to do whatever it takes to earn your business. (NOT TRUE) We can talk prices, features, trade-in values or anything else that you need to know to make a smart buying decision. I'm set up to provide you with everything you need over the phone and email so that by the time you get here, you'll know exactly what we can sell you the vehicle for, what we can give you for your trade, and where your payments will be. If needed, we can even deliver the vehicle and paperwork to you! Shoot me an email or give me a call and let me know what you need from me. I look forward to hearing from you!
2 of 3 people found this review helpful.
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Dec 7, 2016
The experience was great from the moment we walked through the door, came to look at the car and ended up buying it with a great deal thanks to Tim.
1 of 1 people found this review helpful.
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Nov 28, 2016
Seahawk64
Very pilot and courteous on the phone and prompt
0 of 1 people found this review helpful.
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Oct 30, 2016
They were prompt and professional.
0 of 1 people found this review helpful.
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Oct 19, 2016
Dealer contacted me the next day but it didn't happen since I'm on a tight schedule.
0 of 1 people found this review helpful.
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Oct 17, 2016
The most pleasant car experience thus far! Thanks to the Deacon Jones Family!
Is this review helpful? Yes | No
Oct 11, 2016
Internet price did not match actual price. Vehicle I inquired about was sold within 2 hours but had an identical vehicle when I arrived that was only a few dollars more. Bait and Switch
2 of 2 people found this review helpful.
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Aug 30, 2016
Pretty good working with the sales manager, just wasn't able to get the price point I wanted.
1 of 1 people found this review helpful.
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Aug 27, 2016
Very helpful and professional
Is this review helpful? Yes | No
Aug 25, 2016
Great response to inquiries.
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Jul 22, 2016
Internet sales contacted me through email and was very courteous.
Is this review helpful? Yes | No
Jun 30, 2016
Great response and follow up
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May 30, 2016
Overall experience was great. Coach was an awesome salesman, did everything possible with the staff to meet our needs. We did purchase a truck, very satisfied
Is this review helpful? Yes | No
May 8, 2016
They did respond, yes I was treated fairly, yes I bought the car and I have contacted them since about a couple of issues which has not been handled as fast as they should, overall I think I can be happy with the purchase as soon as the issues are solved
Is this review helpful? Yes | No
Apr 30, 2016
There was no price nor pictures on Cargurus. I requested price, color and if it had NAV and 40 hours later someone emailed that they wanted to talk to me plus they called. She sent several other emails but never answered on price nor said if it had NAV. Finally I asked for the manager's name and he wrote giving these 2, after 6 days. Quality of service may dictate quality of dealership.
2 of 3 people found this review helpful.
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Apr 17, 2016
Very good dealership. I will be purchasing my next car with them.
Is this review helpful? Yes | No
Apr 10, 2016
allsmiles277
15
Dealer was very nice and gave me a great deal !!! I would definitely do business with this dealership again. They went out of their way to give me a great deal.
Is this review helpful? Yes | No
Apr 5, 2016
It was the used car dealer of deacon jones for a 2014 dodge ram 3500 mega cab. They had me drive 2 hrs to see the vehicle and then wouldn't even let me look at it. They stopped me and said another person just came and was buying two cars and made me feel like I was bothering them even though I spoke on the phone previously with them and made an appointment to test drive the vehicle. Very rude and unprofessional. Will NEVER go back. Across the street at the new dealer they are more professional.
2 of 3 people found this review helpful.
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Apr 1, 2016
Five Stars,service was excellent from start to finish!
0 of 1 people found this review helpful.
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Mar 30, 2016
After submitting my interest, I was contacted within 10 minutes.
0 of 1 people found this review helpful.
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Mar 6, 2016
Internet salesperson was clueless about the vehicle I was interested in purchasing. Because of her, I saw no reason to pursue doing business with this dealer.
2 of 2 people found this review helpful.
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Mar 6, 2016
Amazing service!
0 of 1 people found this review helpful.
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Jan 29, 2016
ummietiye
great response
0 of 1 people found this review helpful.
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Jan 27, 2016
It was a great experience they were very nice and accomidating. My nephew went with me he is 3 and they let him watch cartoons while we were waiting on the paperwork.
0 of 1 people found this review helpful.
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Jan 21, 2016
Quick response.
0 of 1 people found this review helpful.
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Jan 20, 2016
Skipper375
Great follow up! Definitely interested in moving cars.
0 of 1 people found this review helpful.
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Jan 17, 2016
Quick response, truck wasn't exactly I was looking for.
0 of 1 people found this review helpful.
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Jan 13, 2016
Salesman nice.van not so much
0 of 1 people found this review helpful.
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Dec 24, 2015
Great experience.
0 of 1 people found this review helpful.
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Dec 23, 2015
Dealer's initial contact was surprisingly fast, within minutes of my online inquiry, but after I told them about my trade-in, they replied with a horribly low offer. When I asked about flexibility of that offer, I was essentially ignored and they stopped replying to emails, and whenever I call, everyone involved is always busy, and I never get a return call.
1 of 1 people found this review helpful.
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Dec 6, 2015
Five star courtesy and excellent follow up.
Is this review helpful? Yes | No
Nov 17, 2015
Prompt reply. Great follow up. Introduce other alternatives since the original inquiry didn't work out.
Is this review helpful? Yes | No
Nov 17, 2015
Outstanding. Sales mgmt Andrew and Associate Jake Starr were professional, courtious, and very helpful. Highly recommend.
Is this review helpful? Yes | No
Nov 4, 2015
Great follow up with professional folks!
Is this review helpful? Yes | No
Oct 6, 2015
Had good followup to my initial contact.
Is this review helpful? Yes | No
Oct 4, 2015
1st class professional in ALL ways. Also, I was given a very fair price
Is this review helpful? Yes | No
Oct 1, 2015
They didn't have the truck for me, but they were VERY helpful!
Is this review helpful? Yes | No
Aug 28, 2015
Very nice people to deal with. Shane the sales manager and John the salesman are great people!
Is this review helpful? Yes | No
Aug 19, 2015
Many thanks to Mike Williams for an outstanding car buying experience. He was very professional and courtesy throughout the entire process. V/r Tony
1 of 1 people found this review helpful.
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Read 11 old reviews
Aug 9, 2015
cebeckwith
Salesman was knowledgeable and friendly without being pushy. He walked me through the car, detail by detail, and answered every question I had. The finance manager was super nice and got my paperwork ready for me in a flash! They got me exactly what I wanted at a reasonable price. Highly recommend!
1 of 1 people found this review helpful.
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Jun 26, 2015
Although the car interior needed to be thoroughly cleaned, we were able to work out a great deal and purchased a fantastic Suburban. Cody was professional and friendly.
Is this review helpful? Yes | No
May 19, 2015
Very prompt and friendly
Is this review helpful? Yes | No
Apr 30, 2015
Called me to death.
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Mar 20, 2015
had to wait a bit for the salesman but like they say you can't rush quality overall good experience
Is this review helpful? Yes | No
Mar 8, 2015
Follow ups were great
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Oct 21, 2014
Quick response!
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Jun 21, 2014
Worked diligently to get me approved for the car I wanted!
Is this review helpful? Yes | No
May 29, 2014
Great buying experience, down home friendly salesmen and managers. I highly recommend Deacon Jones in Smithfield NC.
Is this review helpful? Yes | No
Mar 3, 2014
Great
Is this review helpful? Yes | No
Mar 2, 2014
Awesome response time!
Is this review helpful? Yes | No

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