DCH Millburn Audi

2211 Millburn Avenue, Maplewood, NJ 07040

Sales: (973) 786-1804

Service: (888) 932-2898

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2014 Lexus ES 300h Base Used Cars in Maplewood, NJ 07040

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2013 Subaru XV Crosstrek Limited Used Cars in Maplewood, NJ 07040

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2013 Volvo XC90 3.2 Premier Plus Used Cars in Maplewood, NJ 07040

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Location: Maplewood, NJ 07040

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Brown Description: Used 2013 Volvo XC90 3.2 Premier Plus for sale - $16,500, 69,207 miles with Sunroof/Moonroof
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2014 INFINITI QX80 AWD Used Cars in Maplewood, NJ 07040

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Mileage: 34,536

Location: Maplewood, NJ 07040

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All reviewers have been verified to have contacted this dealer – Learn More
Apr 17, 2017
The information posted on the site about what was in the car was not accurate when i got there, a few stuff were missing like lane departure, heated rear seats and a few more. After pointing out these to the sales person an offer to at least drop the price was never made
Is this review helpful? Yes | No
Mar 15, 2017
I felt very comfortable with Mr Danny Coto when I went in to find out information about a car. He gave me the best information concerning the price of the car, taxes and the whole process of me giving my information to get the loan from the bank to get this car. I was very satisfied with his care and concerns.
Is this review helpful? Yes | No
Mar 14, 2017
Stan_fambizdoc
25
Ynes Gonzalez is a real pro and I am counting on him to work hard to find me the 2017 Q3 I need in my budget.
Is this review helpful? Yes | No
Feb 11, 2017
Dealer started out strong. Provided me information on the vehicle I was interested in, early in the week. However since the early communication, there was limited follow-up from the person I was communicating with. I left a message and found myself working harder for the dealerships business than the dealership. There was a lack of follow through from the original sales person. Pls note that I did receive an e-mail from someone else from the dealer later in week but I would have had to restart the process. There are other options out there.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 9, 2016
It was good
0 of 3 people found this review helpful.
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Aug 24, 2016
Contacted me after I asked for the sticker to be sent. That is all I wanted to start. They didn't send it and just kept asking to call me. Asked not to be contacted again.
1 of 2 people found this review helpful.
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Jul 15, 2016
Perfect, easy transaction.
0 of 1 people found this review helpful.
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Jul 4, 2016
carlbarringer
5
Visited, bought the car. Easy, love the car. Everything went well. Recommended . . .
1 of 1 people found this review helpful.
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Jul 3, 2016
Got back in touch quickly
1 of 1 people found this review helpful.
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Jun 27, 2016
Martinbrett
good communication
1 of 1 people found this review helpful.
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Jun 25, 2016
The dealership contacted us right away. The salesperson was very knowledgeable and took a lot of time with me when I test drove two cars. When I test drove the car we eventually purchased, there was a vibration in the tire...they replaced the tire before we picked up the car.
1 of 1 people found this review helpful.
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May 31, 2016
Very easy to do business with DCH Auto group. Everyone was extremely professional and all my concerned was resolved without a fuss. I bought a used car at DCH Audi and it was one of the easiest transaction I've had for a big item purchase. DCH Auto group handled my transaction flawlessly. Planning on going back again in the near future to see Jake.
1 of 1 people found this review helpful.
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May 25, 2016
On separate occassions the vehicle they have listed i inquired about and the vehicle is never available.. this has happened more than once and it was stated thatvthey are very busy and didnt get aound to notify me
1 of 1 people found this review helpful.
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Response from DCH Millburn Audi:

Hello MR,
My name is Dawn McAdam, I am the Client Relations Manager at DCH Millburn Audi, I would like to address your concern.  In order for me to address your concern, would you please give me your name as it appeared on your inquiry so that I know who you were working with.  I truly want to address this concern.  Thank you, Dawn McAdam 973.821.2002
May 23, 2016
The dealer was courteous and persistent in their contacts with me. The price of the car was very good. My main reason for buying elsewhere had to do with the distance between the dealership and where I live.
1 of 1 people found this review helpful.
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Apr 24, 2016
Quick response. Decided to buy a larger car.
1 of 1 people found this review helpful.
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Mar 18, 2016
Car was already sold! Tried to convince me to look at a high mileage version at the same price.
2 of 2 people found this review helpful.
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Mar 16, 2016
Great sales rep, great deal unfortunately someone beat me to this one!
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Dec 25, 2015
Great staff, Damien has been great.
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Dec 16, 2015
Very professional. Would do business with them again. Salesman was great
Is this review helpful? Yes | No
Oct 21, 2015
Inquired about a used vehicle and was told on a Friday that it was being reconditioned and would not be available to be seen until Tuesday. The next day (Saturday) I received an email saying that the car had been sold and that I should pick something else from inventory, not even a phone call to explain what had happened from the salesman I was dealing with. I then asked their Cuatomer Service Manager (Dawn) for their best price on a lease for a new vehicle to make up for the awful experience they had put me through on the used car, and their quote was $80/month higher than the eventual dealer I leased a car from. Dawn tried to make amens by sendg me a gift card to a local restaurant, for which I was grateful, but I would rather have bought a car! If you don't have ethics in business, you don't have much!
1 of 1 people found this review helpful.
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Read 10 old reviews
Apr 17, 2015
Very professional and I received a quick response.
Is this review helpful? Yes | No
Apr 13, 2015
They responded but very bad customer service
Is this review helpful? Yes | No

Response from DCH Millburn Audi:

Frank,
If you would please give us some clarification it would be appreciated.
What car were you inquiring about, and who did you speak to?
It is hard to satisfy you if we have no details.
Apr 9, 2015
Excellent damien ward@the fiance lady were excellent they were very helpful
Is this review helpful? Yes | No

Response from DCH Millburn Audi:

Thank you!  We are glad you were satisfied and we appreciate your business.
Jan 30, 2015
They actually did respond, but it was a waste of my time. I have tried twice work with these bozos once in person and once online. Their standard tactic is to low ball your trade that is nothing close to fair market value. On top of that they do not negotiate their sell price at all! The first time I went there I was low balled on my trade I then went to Audi of Mendham who gave me several thousands more for my mint condition low miles audi tt, so I bought an audi a6 prestige which they also negotiated their sell price. My most recent online experience with DCH was again low balled trade in offer on the A6 prestige, I know it was a low ball offer because Audi of Bridgewater offered me $9k more before I contacted DCH. If you want a good deal this is not the dealer to go to. Go to Paul Miller Audi parsippany, or bridgewater, mendham
1 of 1 people found this review helpful.
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Jan 26, 2015
Having called ahead, the car was ready for us to look when we arrived at the dealership. Upon test driving the car, we found that the alignment was bad, there were warnings on the dashboard, and there were rips in the leather upholstery on the left passenger door. They basically said they would fix the alignment but there was nothing they could do about the rips in the upholstery. Our guy had told us that we should not expect much because we were looking for a used car! Then they had the audacity want to rip us off for our trade-in vehicle, and offered us half of what it was really worth!! And they had no wiggle room on the price of their car. I would not go back there. Millburn Audi is a big dealership but they try to rip people off!
Is this review helpful? Yes | No
Mar 11, 2013
Awesome dealership. The salespeople were extremely nice and went above and beyond to get us in a car. In the end, we did not purchase the vehicle but the saleperson and team were nothing short of excellent.
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Dec 7, 2012
I had to call them to check for availability. Salesman was unfriendly at best. Don't even bother.
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Nov 20, 2012
Jake was wonderful and made my decision to buy my certified pre owned a breeze.
Is this review helpful? Yes | No
Feb 21, 2012
Jake was great, My son loves his new Z.
Is this review helpful? Yes | No
Jan 26, 2012
They are a pleasure to work with. I got a great deal on a Nissan Murano.
Is this review helpful? Yes | No

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