D'Arcy Chevrolet Buick Cadillac

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GM Certified Internet Dealer

1850 Division St
Morris, IL 60450

Sales: (815) 942-0097

Service: (815) 513-1113

Today 9:00am - 8:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
May 30, 2017
They didnt get back to me for a few days and when they did they shot me a genaric message claiming that the car i was interested in was in prestine condition. Then when i got there it turned out to be a hunk of junk that was foing to be scrapped. Unfortunately i had drove 2 hours to potentially buy this car. And then the dealer told me that they would only drop the price for a couple hundred dollars.woyld not reccomend this dealership.
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Response from D'Arcy Chevrolet Buick Cadillac:

Allison thank you for getting in touch, we try to keep our pricing as competitive as possible so our customers don't have to go through the haggling process that is so common across the industry. We are so surprised to hear that you found the vehicle to be of low quality as well as we have a staff member who has been on the purchasing side of used vehicle's for many years now. Thank you for taking the time to review your experience and if there's anything further that we can do to turn this around please just let us know.
Sincerely,
Randy Baudek, General Manager.

D'Arcy Chevrolet Buick Ca
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May 14, 2017
Horrible. Their response time to questions is extremely slow, then they don't provide the information requested.
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Response from D'Arcy Chevrolet Buick Cadillac:

Dan, thank you for taking a moment to reach out. We absolutely would like to apologize for the response time regarding the questions you asked through our website, because of your feedback we discovered that the e-mail box that is attached was not working as intended causing a few important questions to not reach the correct people. I wanted to let you know that I attempted to get in touch with you personally, if you have a free moment I would love an opportunity to speak with you.
Kelly O'Quinn, BDC Manager
May 25, 2016
They responded right away, I appreciated the fast Customer service.
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Apr 19, 2016
Most helpful, missed buying car of choice. Recommend
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Read 5 old reviews
This dealership (formerly Talty Chevrolet Buick Cadillac, Inc) changed ownership on Dec 8, 2015. All below reviews pertain to Talty Chevrolet Buick Cadillac, Inc.
Mar 31, 2015
MzIslas
Got a great deal, very helpful. Highly recommended:)
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Dec 27, 2014
Great experience. Several people worked with us. They are up front, honest, answered all questions. The sale was low pressure and I feel we made friends at Talty. We will go back and recommend them
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Jan 18, 2014
I had to contact them twice before I got a response. In an email was told the car I was inquiring about was sold but they had a similar one available. I asked why the one they have is priced higher then the one sold when it was a year older model with more miles.......still waiting for an answer and that was almost 2 weeks ago.
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Sep 19, 2012
Excellent
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Sep 2, 2012
These guys were great to work with. I chose to purchase the Transit from them, and flew up to Chicago and drove it back to Denver. Terry picked me up and drove me down to Morris where I met Ken Talty, the owner. Everything they said about the car was as they had represented it, There were no surprises, and it went very smoothly. They were wonderful to work with, and I would do it again. Thanks guys!
Is this review helpful? Yes | No

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