D&L Vehicle Sales Inc

Is this your dealership? Sign up for a dealer account

11507 Harry Hines Blvd, Dallas, TX 75229
Map & Directions

Sales: (972) 620-5100

Closed Today (Sun)
show business hours
Sep 12, 2016
D&L Auto I recently spotted a 2006 GMC Savana Extended length Hi top Van on the internet. I tried calling them several times and never got a call back. I finally told Bonnie, the owners wife, "you sure don't want to sell that van very bad". She laughed saying how busy they were. I indicated it was no laughing matter and if they wanted to sell it, I wanted a call back from the owner pronto!! About an hour later the owner Don called me back. I asked him the condition of the van, and was told it was in great shape and ran great, strong engine. We discussed a trade for my 04 Chevy Astro and some cash and the deal was set. Don was supposed to call me back and tell me if the AC was charged, even though the ad said "cold air". I would have left early in the morning to avoid traffic, again, he never called back. I called them at 10:30 AM the next morning, and once again Bonnie thought it was funny. This delay is why I encountered DALLAS rush hour traffic both ways. I did make a wrong turn near the car lot and Bonnie came over and led me to their lot. This is pretty much the only positive part of my buying experience with D&L. When I arrive Don was conveniently "sick" and nowhere around to ask questions and Bonnie knows nothing about cars. I was told "the steering is a bit loose", that was a gross understatement. The power steering gearbox had leaked all the fluid out before I ever made it to the Oklahoma state line, and I had to put more power steering fluid in every 100 miles. The van wandered all over the highway, it was hard to keep it pointed straight. After having my mechanic look at it, he said he was surprised it made it back to Kansas without the front end falling out. I have spent $750 in parts and nearly that much in labor to get the front end repaired. I was also told it had "bad gas" and that's why it ran rough. The diagnostic we ran on it shows 6 error codes, bad gas was the least of the worries. It appears I have another several hundred dollars worth of work that need to be done to make this van even close to the description provided in the online ad. The paint job looks like a Monday morning hangover, garage spray paint job. Over spray everywhere and painted over body damage. Now I know why they posted fuzzy, distant pictures on the ad. The transmission & rear end are all that is left to check out, I'm hoping for the best, but if the front end and engine are any indicator, they are probably damaged too. I was fully aware that I was buying used and "as is", but I expected the advertisement and the dealer to show at least a little honesty. This Van wasn't fit to drive the roads safely, I was lucky to make it back to Kansas. My opinion of D & L auto is: They buy em cheap & junky, spray imitation "Armor All" on everything to make it shiny and sell it as fast as they can. These are car dealers of the LOWEST order. Whoever coined the term "Buyer Beware" probably bought a vehicle from these crooks. My advice is to look past these people, there are a lot more honest dealers out there.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from D&L Vehicle Sales Inc:

I answered calls from this man, and he wanted to speak with a man, so he was quite irritated with me. I know a few things about vehicles after 25 years + but I couldn't answer him if his motorcycle would fit in the van, I measured the inside for him and let him know the length.  He hung up on me, and apologized when he arrived at the car lot near closing time.  I was courteous on the phone and did not make this a laughing matter.  The pic's on the ad posted were clear on a sunny day.  He test drove the van before buying it, and it was fine.  If the power steering leaked out, that is not our fa
 More ...
Apr 21, 2016
5
Friendly service, and helpful too! Did not buy but test drove and worked out a deal, with Bonnie. Wish I could have bought from them.
Is this review helpful? Yes | No
Mar 22, 2016
Very responsive, respectful and reputable
Is this review helpful? Yes | No
Mar 20, 2016
Good dealer
Is this review helpful? Yes | No
Mar 7, 2016
emm1967
Quick to call back. Answered my questions in a professional manner.
Is this review helpful? Yes | No

Other Nearby Dealers

Clay Cooley Chevrolet Dallas - 512 listings

4747 Lyndon B Johnson Fwy, Dallas, TX 75244

1 review
Five Star Chevrolet - 276 listings

1700 N Interstate 35e, Carrollton, TX 75006

4 reviews
Lone Star Lease Returns - 135 listings

11444 N Stemmons Fwy, Dallas, TX 75229

1 review
Brannan Auto Group - 61 listings

3218 Skylane Drive Ste. 100, Carrollton, TX 75006

2 reviews
Sport Motor Cars - 59 listings

2560 Joe Field Rd, Dallas, TX 75229

7 reviews
Auto Park Dallas - 51 listings

4025 Lindbergh Dr, Addison, TX 75001

9 reviews
Berlinetta Motorsports - 46 listings

13725 Omega Rd, Dallas, TX 75244

1 review
Ashe Auto Sales - 40 listings

2820 Lombardy Lane, Dallas, TX 75220

1 review
123 Car 2 Go - 34 listings

2820 Ladybird Ln, Dallas, TX 75220

3 reviews
Dallas Car R Us - 23 listings

11641 Denton Dr, Dallas, TX 75229

2 reviews
Daimler Motors - 21 listings

11525 Goodnight Ln, Dallas, TX 75229

1 review
Makka Auto Sales - 14 listings

2105 Royal Ln, Dallas, TX 75229

1 review
Carnaval Highline - 4 listings

11663 Harry Hines Blvd., Dallas, TX 75229

2 reviews
Luxury Motors

11311 Harry Hines Blvd, STE 404 B, Dallas, TX 75229

1 review
VIP Brokers

11211 Ables Ln, Dallas, TX 75229

1 review

Popular Used Cars

Used Ford F-150
2,878 Great Deals out of 212,656 listings starting at $1,000
Used Ford F-250 Super Duty
428 Great Deals out of 45,049 listings starting at $2,000
Used Chevrolet Silverado 1500
2,308 Great Deals out of 156,238 listings starting at $1,395
Used Chevrolet Silverado 2500HD
359 Great Deals out of 26,069 listings starting at $2,500
Used Ram 1500
1,243 Great Deals out of 115,972 listings starting at $6,995
Used Ram 2500
109 Great Deals out of 28,750 listings starting at $6,703
Used Toyota Camry
1,082 Great Deals out of 98,046 listings starting at $1,250
Used Toyota Corolla
924 Great Deals out of 74,282 listings starting at $1,500
Used Honda Civic
705 Great Deals out of 77,526 listings starting at $1,200
Used Honda CR-V
901 Great Deals out of 61,520 listings starting at $1,200
Used Toyota RAV4
680 Great Deals out of 62,275 listings starting at $1,500
Used Honda Accord
883 Great Deals out of 82,090 listings starting at $999
Used Nissan Rogue
585 Great Deals out of 75,164 listings starting at $3,495
Used Nissan Altima
1,095 Great Deals out of 83,211 listings starting at $670
Used Ford Escape
1,213 Great Deals out of 90,427 listings starting at $1,295