Cueter Chrysler Jeep Dodge Ram

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2448 Washtenaw Ave
Ypsilanti, MI 48197

Sales: (888) 305-1532

Service: (866) 296-6848

Today 9:00 AM - 9:00 PM
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
May 5, 2018
Like working with someone have known . Doug the salesman Is a down to earth guy and I enjoyed our time together
Apr 23, 2018
The sales person was very good and helpful.....Dale, and they did do a follow up call to check and make sure that I was treated right. One thing that surprised me....the vehilce itself, while having been at the dealership for sometime, had not been detailed or cleaned at all. There were water bottles in the console, the rear carpeting was dirty, the front/plastic mat was filthy, and the dash and instrument cluster was dusty.
Sep 12, 2017
Rusty was very helpful and made my first car buying experience a pleasurable one! The whole staff was very nice and were always happy to answer any of my questions.
Aug 21, 2017
Unwilling to deal! We went in hoping to make a deal. However they said their online price is their lowest. So when they came back with the price they had things on there we wouldn't have paid for like $299 for window etching.. if we wanted that we would do it our selves . And that really was all we wanted them to deduct was the frills they tried to sell us.. we also told the sales person Rusty that we had been looking at the vehicles and they were on the high end he replied" then why haven't you bought one yet"! Also and the biggest we had test drove at least 8 other places and this dealer was the only one that got in The back seat for the ride.. I even said to him" this is when we talk about the feel for the ride if we notice any driving issues. To tell you the truth I was a little appalled and like I said called him on it before we drove off so he had a chance to get out! I would never return or send anyone there!
1 people found this review helpful.
Response from current dealership:
I am sorry you did not have a good experience with us.  We price all of our vehicles online at the lowest price we can sell them for.  We do add Theft Guard to all of our vehicles and pass the benefit on to our customers.  I would be happy to include the Theft Guard at no cost to help you.  From our notes you offered $19,800 out the door on a Journey that was $20,467.00 out the door after we gave you a  $200.00 discount to help with the Theft Guard.  If I reduced it another $100.00 we would still not meet your offer.  Cueter Chrysler now offers a lifetime warranty on all Cueter Certified vehic
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Mar 21, 2017
I called about the car and was told it was being serviced. By the time they called me to tell me the car was ready for me to come out to take a look, it was sold. I was very interested in that car too. :(
1 people found this review helpful.
Response from current dealership:
I have looked extensively through our CRM and cannot find any calls from a person named Cecil.  I have also checked our phone logs since 3/1//17, and have checked all of our Car Gurus leads for the month.  A phone # or email would help.  Thanks
Mar 3, 2017
Took very good Care of me from start to finish
1 people found this review helpful.
Feb 11, 2017
Very helpful and courteous. Went with another vehicle though.
1 people found this review helpful.
Nov 12, 2016
Very friendly, honest and reasonable!
1 people found this review helpful.
Response from current dealership:
Thank you for the great review! We are so glad you had a good experience with us.
Sep 7, 2016
Loved our conversation but did not drive there.
Response from current dealership:
Thank you for your wonderful review!
Aug 30, 2016
I had a wonderful experience with Cueter and the salesman I worked with. I ended up purchasing the 2011 Wrangler and I love it! The staff were all very courteous. I have to clarify that I sent my internet inquiry but then before I heard back from them, I decided to drive to Ypsilanti (about 40 miles from me) to see the Jeep first-hand. The sales process was typical of most dealerships, but the price listed was the price I paid.
Read 5 old reviews
Jun 1, 2016
Although we decided not to buy the car the dealership made a very good impression; quick, clear responsive communications. The car was ready for test drive, clean and as described. The dealer was willing to fix several small items we noticed.
Response from current dealership:
Gary, thank you for your review! We are so glad to hear that you had a good experience with our dealership. We hope we will see you back here soon!
Mar 7, 2016
I would just like to say that the experience I had At your dealership was the worst experience I've ever had. From the phone call to Amber explaining the situation and asking if it was worth a 50 minute drive, to walking in and having the salesman dale doing all the leg work so Jerry would not have to be bothered wasting his time with someone who may or may not make him any money. I understand that my situation may not have been possible but I could have been told that over the phone, but even still I should have at least been worth a conversation with this Jerry. So thanks but no thanks, I will not be returning. And I would not recommend you to anyone.
Jan 19, 2016
Hated getting the copy and paste responses. Specific questions asked, but several times didn't get answer without having to ask two to three more times.
Jun 2, 2014
very responsive
Apr 16, 2013
Very helpful and going out of there way to help me find a car.

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