Criswell Chevrolet, Inc.

GM Certified Internet Dealer, GM Certified Used Vehicles

503 Quince Orchard Rd, Gaithersburg, MD 20878

Sales: (301) 250-1961

Service: (888) 368-7242

Today 9:00am - 9:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/04/27/08/50/2014_cadillac_cts-pic-6640438629219794001-152x114.jpeg

2014 Cadillac CTS 2.0L Luxury AWD Used Cars in Gaithersburg, MD 20878

Great Deal
$3,108 BELOW
Instant Market Value of $29,106

Price: $25,998

Mileage: 9,744

Location: Gaithersburg, MD 20878

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Red Obsession Tintcoat Description: Used 2014 Cadillac CTS 2.0L Luxury AWD for sale - $25,998, 9,744 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, SE Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/01/10/46/2016_ford_edge-pic-1647335162477909955-152x114.jpeg

2016 Ford Edge Titanium AWD Used Cars in Gaithersburg, MD 20878

Great Deal
$3,044 BELOW
Instant Market Value of $27,394

Price: $24,350

Mileage: 23,450

Location: Gaithersburg, MD 20878

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Metallic Description: Used 2016 Ford Edge Titanium AWD for sale - $24,350, 23,450 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/21/15/10/2017_buick_enclave-pic-3983070793232160685-152x114.jpeg

2017 Buick Enclave Leather AWD Used Cars in Gaithersburg, MD 20878

Good Deal
$3,032 BELOW
Instant Market Value of $37,030

Price: $33,998

Mileage: 11,022

Location: Gaithersburg, MD 20878

Average time on market: 14 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Ebony Twilight Metallic Description: Used 2017 Buick Enclave Leather AWD for sale - $33,998, 11,022 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/04/21/11/26/2016_chevrolet_traverse-pic-5568824394713882020-152x114.jpeg

2016 Chevrolet Traverse LTZ AWD Used Cars in Gaithersburg, MD 20878

Good Deal
$2,362 BELOW
Instant Market Value of $35,385

Price: $33,023

Mileage: 6,315

Location: Gaithersburg, MD 20878

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Iridescent Pearl Tricoat Description: Used 2016 Chevrolet Traverse LTZ AWD for sale - $33,023, 6,315 miles with Leather Seats, Sunroof/Moonroof, Navigation System, DVD Entertainment System, Alloy Wheels, Bluetooth, Backup Camera, Memory Package, Trailer Package, Tow Package
https://static.cargurus.com/images/forsale/2017/03/25/09/10/2015_chevrolet_city_express-pic-5608465823044431844-152x114.jpeg

2015 Chevrolet City Express LT Used Cars in Gaithersburg, MD 20878

Good Deal
$3,080 BELOW
Instant Market Value of $19,078

Price: $15,998

Mileage: 3,122

Location: Gaithersburg, MD 20878

Average time on market: 77 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Designer White Description: Used 2015 Chevrolet City Express LT for sale - $15,998, 3,122 miles with Steel Wheels, Bluetooth
https://static.cargurus.com/images/forsale/2017/03/07/11/20/2016_chevrolet_equinox-pic-8929113500448132435-152x114.jpeg

2016 Chevrolet Equinox LT AWD Used Cars in Gaithersburg, MD 20878

Good Deal
$2,120 BELOW
Instant Market Value of $21,884

Price: $19,764

Mileage: 19,464

Location: Gaithersburg, MD 20878

Average time on market: 57 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Blue Velvet Metallic Description: Used 2016 Chevrolet Equinox LT AWD for sale - $19,764, 19,464 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/03/10/09/11/2016_nissan_murano-pic-6201730247176734690-152x114.jpeg

2016 Nissan Murano S AWD Used Cars in Gaithersburg, MD 20878

Good Deal
$2,264 BELOW
Instant Market Value of $22,789

Price: $20,525

Mileage: 27,618

Location: Gaithersburg, MD 20878

Average time on market: 37 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Magnetic Black Metallic Description: Used 2016 Nissan Murano S AWD for sale - $20,525, 27,618 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/03/08/09/58/2013_buick_encore-pic-694368060588650404-152x114.jpeg

2013 Buick Encore Convenience Group Used Cars in Gaithersburg, MD 20878

Good Deal
$1,438 BELOW
Instant Market Value of $17,325

Price: $15,887

Mileage: 4,166

Location: Gaithersburg, MD 20878

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Carbon Black Metallic Description: Used 2013 Buick Encore Convenience Group for sale - $15,887, 4,166 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2017/02/17/11/50/2016_chevrolet_equinox-pic-3011593840639197863-152x114.jpeg

2016 Chevrolet Equinox LT AWD Used Cars in Gaithersburg, MD 20878

Good Deal
$2,022 BELOW
Instant Market Value of $21,918

Price: $19,896

Mileage: 19,150

Location: Gaithersburg, MD 20878

Average time on market: 57 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2016 Chevrolet Equinox LT AWD for sale - $19,896, 19,150 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/03/17/09/18/2016_gmc_terrain-pic-9076508198856223443-152x114.jpeg

2016 GMC Terrain SLT1 AWD Used Cars in Gaithersburg, MD 20878

Good Deal
$1,816 BELOW
Instant Market Value of $24,814

Price: $22,998

Mileage: 23,007

Location: Gaithersburg, MD 20878

Average time on market: 49 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Quicksilver Metallic Description: Used 2016 GMC Terrain SLT1 AWD for sale - $22,998, 23,007 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/04/10/09/30/2015_chevrolet_malibu-pic-7624954813008597632-152x114.jpeg

2015 Chevrolet Malibu LT Used Cars in Gaithersburg, MD 20878

Good Deal
$1,417 BELOW
Instant Market Value of $15,318

Price: $13,901

Mileage: 29,682

Location: Gaithersburg, MD 20878

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Autumn Bronze Metallic Description: Used 2015 Chevrolet Malibu LT for sale - $13,901, 29,682 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/24/11/21/2014_gmc_yukon_xl-pic-7456261716935467436-152x114.jpeg

2014 GMC Yukon XL Denali 4WD Used Cars in Gaithersburg, MD 20878

Good Deal
$2,266 BELOW
Instant Market Value of $39,487

Price: $37,221

Mileage: 58,623

Location: Gaithersburg, MD 20878

Average time on market: 49 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Onyx Black Description: Used 2014 GMC Yukon XL Denali 4WD for sale - $37,221, 58,623 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Suspension Package, Autoride Suspension Package, Bluetooth, Backup Camera, Aluminum Wheels, Tow Package
https://static.cargurus.com/images/forsale/2017/04/27/01/03/2014_gmc_terrain-pic-2495022245451986410-152x114.jpeg

2014 GMC Terrain Denali Used Cars in Gaithersburg, MD 20878

Good Deal
$1,535 BELOW
Instant Market Value of $24,501

Price: $22,966

Mileage: 34,251

Location: Gaithersburg, MD 20878

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Quicksilver Metallic Description: Used 2014 GMC Terrain Denali for sale - $22,966, 34,251 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Safety Package
https://static.cargurus.com/images/forsale/2017/03/30/09/20/2016_chevrolet_cruze_limited-pic-2025152059700374496-152x114.jpeg

2016 Chevrolet Cruze Limited 1LT Used Cars in Gaithersburg, MD 20878

Good Deal
$1,569 BELOW
Instant Market Value of $14,862

Price: $13,293

Mileage: 10,890

Location: Gaithersburg, MD 20878

Average time on market: 47 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Ice Metallic Description: Used 2016 Chevrolet Cruze Limited 1LT for sale - $13,293, 10,890 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/03/30/09/20/2016_chevrolet_cruze_limited-pic-951761689571386367-152x114.jpeg

2016 Chevrolet Cruze Limited 1LT Used Cars in Gaithersburg, MD 20878

Good Deal
$1,543 BELOW
Instant Market Value of $14,968

Price: $13,425

Mileage: 9,451

Location: Gaithersburg, MD 20878

Average time on market: 47 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Red Hot Description: Used 2016 Chevrolet Cruze Limited 1LT for sale - $13,425, 9,451 miles with Bluetooth, Aluminum Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 1, 2017
Had me waiting for ever, just so they can turn my offer of 43,000 toward a truck with a final price of 45,000. The truck still has not sold in four or five months..I know it's a business but I cannot refuse 43,000 because of 2,000 dollars of Greed!!!! Terrible salesman and service was poor.
Is this review helpful? Yes | No
Mar 6, 2017
Scam car is not available not in their lot.
1 of 1 people found this review helpful.
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Mar 5, 2017
abmarlin
Excellent. While I did not purchase the 2006 Corvette, I did see a later model car that we did eventually wind up purchasing. Both the sales rep and general manager were very cordial and willing to work with us. The dealership had a fairly large inventory of used Corvettes at reasonable prices.
1 of 1 people found this review helpful.
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Feb 24, 2017
Everything was top notch from start to finish great price and service my saleman Abe was great gave me the best price and worked so hard to make me happy
0 of 1 people found this review helpful.
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Feb 4, 2017
I went to the dealership had to wait for sassaslesman to come to work that was OK because he did not know I was going to show that day I looked at there car it was really dirty and it did not look it did on the internet they played there little give me your keys game I have a 2007 base 6 speed in very good condition higher on the milage 89,000 and he ask me where I had to be I told him and he offered me 12,000 for my car I told him he was crazy and walked out the door I will never go bsck there and I will let every Corvette person I know about this dealer
Is this review helpful? Yes | No

Response from Criswell Chevrolet, Inc.:

Keith, we're so sorry your recent experience with us was a negative one. We hate disappointing our customers, but it seems we’ve done so in this case. Our dealership is committed to providing high quality customer service. We welcome the opportunity to work with you to resolve any issues you had with your experience at the dealership. Please feel free to contact our Customer Relationship Director at customercare@criswellauto.com; we look forward to hearing from you.
Jan 18, 2017
Very friendly
0 of 1 people found this review helpful.
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Response from Criswell Chevrolet, Inc.:

Thank you for your review Brian! We're proud to give you the five-star experience you, and every Criswell customer deserve.
Jan 14, 2017
Great customer service.
0 of 1 people found this review helpful.
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Response from Criswell Chevrolet, Inc.:

Thank you for your review Mike! Our goal is for every customer to have a great experience at Criswell.
Jan 13, 2017
They were great my experience was great and they were well-informed courteous prompt transparent
0 of 1 people found this review helpful.
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Response from Criswell Chevrolet, Inc.:

Thank you for your five-star review Michael! We're glad that your experience with us was so good. Your positive comments and your business are very much appreciated!
Nov 22, 2016
Dealership respond immediately to my inquiry. I had chose a different vehicle manufacturer, which was no reflection on this dealership.
1 of 2 people found this review helpful.
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Response from Criswell Chevrolet, Inc.:

Thank you for the review Joe. Although you've chosen a different manufacturer this time, we hope you're happy and that we'll get to assist you again in the future. Best wishes.
Nov 4, 2016
Professional and easy to deal with.
0 of 2 people found this review helpful.
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Response from Criswell Chevrolet, Inc.:

Thank you Mark! Your satisfaction is very important to us.
Oct 23, 2016
Good follow up and easy to deal with.
0 of 1 people found this review helpful.
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Oct 12, 2016
They were very courteous, and helpful. 5 stars.
0 of 1 people found this review helpful.
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Oct 8, 2016
Very amicable and informative. Salesman was eager but did not push the sale. If the car had the features I was looking for (towing and roof rails) I'd have bought.
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Sep 23, 2016
Excellent
0 of 1 people found this review helpful.
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Sep 20, 2016
Very quick response to my inquiry and the professional service continued throughout the process until I picked up the car 5 days later. I was very knowledgeable of what I was buying and bought the car at a very fair price. As an out of state internet buyer, you depend heavily on the representation of the car by the sales person. What I was told on the phone and e-mails regarding the car was exactly what I found when I showed up to buy the car. The Criswell organization is very well versed in accommodating out of town internet customers. Very good experience. My salesperson, Peter, was exceptional. He arranged for my pick up at the airport and made sure my buying experience was positive. Overall, great communication, good price, no hassles, no high pressure tactics, and no surprises. Would highly recommend buying a vehicle from Criswell Automotive.
1 of 1 people found this review helpful.
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Sep 10, 2016
Responded quick and Stayed in contact.
0 of 1 people found this review helpful.
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Aug 20, 2016
They did not give me any deal.. waiting for another call back....
0 of 1 people found this review helpful.
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Aug 15, 2016
High pressure for sale of an over priced vehicle.
1 of 1 people found this review helpful.
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Aug 12, 2016
Great experience and great price on a phenomenal car!
0 of 1 people found this review helpful.
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Aug 4, 2016
Ended up purchasing this car. Everything went well. Very happy.
Is this review helpful? Yes | No
Jul 29, 2016
very quick follow up. answered all of my questions. very professional and helpful dealership.
1 of 1 people found this review helpful.
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Jun 23, 2016
Sales rep from Criswell contacted me the same day that I put in a request for more information. I asked for more info on the vehicle that the rep was unable to provide. I got a phone call the next day that the vehicle was in Frederick, MD at another dealer that Criswell used for the purpose of MD state inspection. I was told by the sales rep that I would be getting more photos and all the info that I wanted when the vehicle was returned to their lot in Gaithersburg, MD. All of that was over a week ago and no photo, no info. Guess what I think of Criswell Chevrolet!
2 of 2 people found this review helpful.
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May 13, 2016
I called at about 1:00pm to verify that the car I was interested in was still available. 15 minutes later, I received a call from the salesperson, who stated that it was. So I drove 45 minutes to the dealer, whereupon the salesperson informed me that someone had just purchased the car. So as not to waste a trip, I then looked at another car of the same model, but I had to wait another hour or so to speak at length to the salesperson, who was busy with another customer. After all the delays, I learned that the dealership wanted to low ball me on my trade-in because it is a type of car it doesn't well--which might have been explained before I made my trip to see a car the dealer no longer had. The salesperson was friendly enough, but I was not impressed with these folks at all. My impression is that they already sell as many cars as they want in a relatively affluent area, and so don't care much about customer service.
2 of 2 people found this review helpful.
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May 9, 2016
The salesman contacted me several times. He wasn't able to provide me with the deal I needed, so I chose to move on to plan B. I don't have anything negative to say about the dealer in particular. The car I was looking at had been reduced in price on the internet by $1,000.00 the previous weekend, but that price wasn't offered to me. Life goes on.
2 of 2 people found this review helpful.
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May 6, 2016
It was one of my better car buying experiences. The car is s solid purchase
0 of 1 people found this review helpful.
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Apr 30, 2016
Responded the same day and 3 more days.
0 of 1 people found this review helpful.
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Feb 27, 2016
roycetime
Received an email and a call, although the listing didn't tell me the size of the bed, which was shorter than I hoped, so we didn't make a deal.
Is this review helpful? Yes | No
Jan 23, 2016
dealer communication was excellent - did not buy from them but might if they had the right car.
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Jan 4, 2016
Dealer call back on my time available
1 of 1 people found this review helpful.
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Dec 9, 2015
did not budge on price
1 of 1 people found this review helpful.
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Oct 28, 2015
Easy, no stress with Richard.
0 of 1 people found this review helpful.
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Oct 26, 2015
I made appointment to see the car. I gave him call the dealer sales person before started driving by the appointment day . He told me that he have the car , I am looking for and he asked me what time I will be there , I told him I will be there after 20 minutes that mean after driving 17 miles. I picked my friend and drove to criswell Chevrolet dealership but when we reach to the building he call and told me that the car was sold before 10 min . I am sorry for them how take care the customer and making business including the manger mark .
2 of 2 people found this review helpful.
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Oct 24, 2015
Great experience with this dealer
0 of 1 people found this review helpful.
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Sep 1, 2015
SprtBasScc
they had wonderful customer care
0 of 1 people found this review helpful.
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Jul 28, 2015
Great communication
0 of 1 people found this review helpful.
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Jul 22, 2015
Great Dealership would buy from them in a heart beat but I didn't
0 of 1 people found this review helpful.
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Jun 5, 2015
Thh edealer rep responded quickly and was very helpful.
0 of 1 people found this review helpful.
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May 27, 2015
Very responsive and friendly
0 of 1 people found this review helpful.
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May 19, 2015
Kelly Hughes made the process very simple. All calls were returned promptly.
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Read 33 old reviews
Apr 21, 2015
Wonderful experience.
0 of 1 people found this review helpful.
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Apr 14, 2015
Burns1014
Responded same day with answers to my questions.
0 of 1 people found this review helpful.
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Apr 1, 2015
car was an auto, wanted a stick
0 of 1 people found this review helpful.
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Mar 4, 2015
Great staff very professional and not pushy , this is the right place to buy a car I am recommend any one interesting.
Is this review helpful? Yes | No
Feb 18, 2015
Very good communications. Although we didn't make a deal because the vehicle sold before I could get there I will continue to view their listings.
Is this review helpful? Yes | No
Feb 18, 2015
Was helpful and accomodating.
0 of 1 people found this review helpful.
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Jan 23, 2015
Refused offer. No further response, even after they reduced price.
1 of 1 people found this review helpful.
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Nov 10, 2014
Quoted Asking price - what a joke. Who pays what people are initially asking on cars nowadays.
0 of 1 people found this review helpful.
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Oct 31, 2014
Dealer responded, but did not the perfect vehicle for me.
0 of 1 people found this review helpful.
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Aug 12, 2014
Dealership was great
0 of 1 people found this review helpful.
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May 5, 2014
The salesman was very pleasant and knew a lot about my vehicle of choice.
Is this review helpful? Yes | No
Apr 28, 2014
Excellent.
0 of 1 people found this review helpful.
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Apr 7, 2014
I had a great experience with the dealer, just wish I did not have to wait so long to take my vehicle home.
Is this review helpful? Yes | No
Apr 2, 2014
Respond very quickly, but the car was sold two days ago.
Is this review helpful? Yes | No
Mar 13, 2014
They were very helpful and did well
0 of 1 people found this review helpful.
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Feb 2, 2014
very professional
Is this review helpful? Yes | No
Jan 11, 2014
Prompt responses from salesman. Pleasant experience.
Is this review helpful? Yes | No
Dec 24, 2013
Very good to work with.
Is this review helpful? Yes | No
Dec 18, 2013
They provided me information on each truck they had as shown on CarGurus and answered my questions, let me drive it and I purchased one truck that day. Paperwork was completed quickly and they drove the truck to my house for me.
Is this review helpful? Yes | No
Nov 4, 2013
wanted to make a deal on vehicle but dealer wouldn't give me a relative price before I travel 150 to see car.
1 of 1 people found this review helpful.
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Oct 22, 2013
Responded immediately
0 of 1 people found this review helpful.
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Aug 30, 2013
Dealer responded
0 of 1 people found this review helpful.
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Jul 21, 2013
Was ok. Dealer was very nice however car was not
0 of 1 people found this review helpful.
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Jun 7, 2013
They provided good communication back and were prompt.
0 of 1 people found this review helpful.
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Jun 6, 2013
Ok
0 of 1 people found this review helpful.
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Jun 5, 2013
Peter Eaton and Don Boone easy to work with and a good experiance , both have a lot of years with Crisswell ,
1 of 1 people found this review helpful.
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May 31, 2013
criswell_ian
10
I was very impressed with Ian Rose and Criswell. Very upfront and transparent. Ian told me he was the "anti-salesman". He delivered on his promise, and the internet price was far less than other dealers. I will be sending my family and friends to Ian.
1 of 1 people found this review helpful.
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Apr 14, 2013
good
0 of 1 people found this review helpful.
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Apr 9, 2013
Great Salesman
0 of 1 people found this review helpful.
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Dec 26, 2012
honest,competent,did what they said they would do fair deal on a trade, honored auto trader estimate. ask for Tim great guy
1 of 1 people found this review helpful.
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Nov 15, 2012
They responded to my inquiry but it took them 3 days. By then I had went another direction........
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Mar 7, 2012
One of the best auto buying experience I have ever had!!!
0 of 1 people found this review helpful.
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Jan 23, 2012
xxindisyandaxx
They sold the vehicle right out from under me, not too happy about that. Other than that my salesman was very helpful.
1 of 1 people found this review helpful.
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