Cranbury Buick GMC

GM Certified Internet Dealer, GM Certified Used Vehicles

2730 Route 130
Cranbury, NJ 08512
Map & Directions

Sales: (609) 631-3617 Service: (732) 709-1792

Today 9:00 AM - 8:00 PM (Closed Now)
Show business hours

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Dealer Details

Cranbury Buick GMC

13 reviews
Today 9:00 AM - 8:00 PM (Closed Now)
2730 Route 130
Cranbury, NJ 08512

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Jan 16, 2020
Friendly and professional
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Jan 15, 2020
Amazing prompt service . I just went to inquire , and they got me into my new vehicle . Would recommend %.
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Jan 18, 2020
Response from current dealership:
Thank you for taking your time and posting your kind review! Please we hope we can continue to earn your business in the future.
Jan 10, 2020
Good communication
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Jan 18, 2020
Response from current dealership:
Thanks for taking the time to post a review! We are all so happy that you would rate us "5 Stars"!
Dec 29, 2019
Responded quickly with all my questions answered
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Jan 1, 2020
Response from current dealership:
Thank you so much for your rating! We are happy that you had a positive experience & we look forward to continuing to earn your business in the future.
Dec 28, 2019
Was horrible experience! We were ready to purchase the Arcadia listed at $19,895, but they tried adding a $1,500 dealer prep fee. They were unwilling to work with us on this fee, bc Google it yourself this is a bogus fee for the dealer to try to increase their profit. Since then they lowered the car price $2,000, down to $17,895. So if they would of took our offer without the dealer prep fee they would of sold the car for an extra $500. Instead the car is still sitting on their lot at a lower price.
Is this review helpful? Yes | No
Dec 31, 2019
Response from current dealership:
Dom,

So sorry you did not have a positive experience. We seek to maintain a transparent environment, which is why all customer costs are clearly noted throughout our website, so that customers that visit our dealership have “no surprises.” We hope that you may give us the opportunity to earn your business in the future.
Jan 29, 2019
Exceptional service. Doesn’t feel like your cliche car dealership.
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Jan 9, 2019
Great communication
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Dec 29, 2018
Dealer was very responsive and accommodating, after test drive realized that this vehicle did not have the type of road characteristics we were looking for and pursued a different manufacturer.
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5
Oct 30, 2018
Very satisfied with my interactions with dealership, honest responses to my concerns. Highly recommended. 5 Stars.
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Oct 12, 2018
They called and email me back and answer all questions about car
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Oct 9, 2018
Great at responding to questions, nice to talk with.
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Jul 2, 2018
Dealer was friendly and transaction went smooth.
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Apr 12, 2018
They replied to my inquiry very quickly, and we’re very friendly.
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Apr 16, 2018
Response from current dealership:
Thank you for leaving us this great review, Tara. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care!
Sep 9, 2017
they were responsive but I moved to a honda ridgeline
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Aug 12, 2017
Michael helped us through the whole process, he was very thorough and we. Love this new car!
1 of 1 people found this review helpful.
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Aug 7, 2017
Awesome team
1 of 2 people found this review helpful.
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Jun 24, 2017
Friendly straightforward no pressure sales and financing staff. Good experience thus far!!
1 of 1 people found this review helpful.
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Jun 29, 2017
Response from current dealership:
Good morning James, thank you so much for taking the time out to write a review about us! We really appreciate it and welcome to the Perrine Family!
Jun 14, 2017
Never got back with facts about warranty. Tried baiting me to come in and purchase one with a Jeep from Ontario.
1 of 1 people found this review helpful.
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Jun 15, 2017
Response from current dealership:
Good morning,

We are sorry you went through this experience. However, we can rectify this for you.  Please give us a call at 6093955599 Extension 257.  Thank you

-Perrine Buick GMC
May 13, 2017
I went in to see the white 2016 Buick Cascada convertible. The salesman approached me while I was still in my car, asked if I wanted coffee or water then immediately told me he needed my registration and insurance card. He was pushy and somewhat arrogant. Didn't even talk to me and went out to the car and put the top down and heat on in 50 degree weather. Asked him to put the top down and he did. Got in the car and he didn't tell me anything about the car exceptabout putting the gear shift in the correct place for drive. Drove up the street and back for a test drive which, in my opionion, was not a long enough drive. I asked to drive up and down the street again and he said yes. Went back to the office to talk price and when I wouldn't agree to the final price he had to offer he stood up at his desk, threw his pen onto the desk, and shook my hand and said nice to meet you and we were done at that point. I went to the ladies room and came out and he approached me. Said he had his manager to talk to me at his desk. Manager offered me another figure and got a little pushy and I got up and said sorry but I have to walk away. Shook hands and I left. I couldn't wait to get out of there. I felt very uncomfortable and intimated from the start with the salesman. His name was Paul if I remember correctly. I would NOT recommended this dealer to anybody and would tell them to stay as far away as possible!
9 of 9 people found this review helpful.
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May 15, 2017
Response from current dealership:
We are very apologetic for your experience.  We will make sure this situation is rectified from our end.- Masood
Apr 9, 2017
Quick response
0 of 2 people found this review helpful.
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Mar 27, 2017
Quickly returned my inquiring about a 2011 Corvette. Visited for a test drive, appraised my trade in so far a good experience.
1 of 1 people found this review helpful.
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Apr 1, 2017
Response from current dealership:
Thank you for your wonderful review! We're glad that our staff was able to assist you. We're thrilled that you had a superb experience and we look forward to working with you.  Welcome to the Perrine family!
Jan 3, 2017
super good extremely well managed company emails calls and more
1 of 1 people found this review helpful.
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Jan 9, 2017
Response from current dealership:
Thank you for your wonderful review, Berish! We're glad that our staff was able to assist you. We're thrilled that you had a superb experience and we look forward to working with you.  Welcome to the Perrine family!
Aug 16, 2016
Still work in progress
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Jun 28, 2016
The car at this dealership was very nice and the salesman was not pushy but was not interested in making a cash deal. They were asking 4,000 more then I was willing to pay..... What was upsetting to learn that they end up selling it for $4000 less to another customer. Very confusing I thought cash was always better than financing
4 of 4 people found this review helpful.
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Nov 30, 2016
Response from current dealership:
Good evening.  I am sorry you went through this.  Please reach out to me on my email address makhan@perrinecars.com and I can help you out and make sure you have a better experience. Thank you.

Masood Khan
Internet Sales Manager
Perrine BUICK GMC
Jun 10, 2016
Awesome Dealer!
1 of 1 people found this review helpful.
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May 11, 2016
First Class A-1
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Apr 27, 2016
The Dealership was amazing. They were nice from the start by offering a Coffee, Tea or Hot Chocolate. They spent all the time with me in helping me decide the best car and choices for my budget and I left with a brand new car and very happy.
1 of 3 people found this review helpful.
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Apr 10, 2015
Excellent!
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Mar 21, 2014
very good experience
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Dec 26, 2013
We were able to work things out, misunderstanding & Perrine Buick GMC is a reputable dealer who worked hard to make things right! A step above the best. I am satisfied with their services.
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Aug 17, 2013
One of a few dealers in new & used vehicles, at which I felt no pressure to conclude a sale. Viewed an old Mazda pickup which was of relatively low cost and asked for a test-drive. Brian Schmittinger in sales, took time to out to accompany me and whilst we chatted about various subjects during the drive. He was most helpful and even put the vehicle up on the lift, so I could check the condition underneath. I felt no pressure to progress the sale which, in this instance, did not happen because of my own reasons about the vehicle rather than anything the dealer did, or did not do. I would have no hesitation in suggesting to other potential customers to consider this dealership when looking to buy either new or used cars & trucks.
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Jul 7, 2013
They contacted me right away I didn't buy anything but they seem to want the business
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Jan 14, 2013
Overpriced!
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May 25, 2011
This dealership was good to deal with initially but when it came down to figuring out final numbers after running credit they didn't want to work with you anymore
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