Courtesy Motor Group

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299 E Thousand Oaks Blvd, Thousand Oaks, CA 91360

Sales: (877) 302-4559

Today 9:30am - 6:00pm
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 2, 2017
Guru5ZB
The dealers, helped me with smooth deal. I could see they made any effort to end efficiently the deal with patient. I want to thank especially Ben Shiraz, who make me feel free to call him with any question or guide even after the deal was made. I want to thank , also, to Lucky and Shoan.
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Mar 9, 2017
They were very prompt in there response and very pleasant. That particular car was a little out of my price range. They were very informative and were willing to work with me.
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Feb 12, 2017
I called the dealer back asking about the carfax report and they said the would get back to me. I called back two days later and the car was sold. No one would have gotten back to me had I not called.
1 of 2 people found this review helpful.
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Jan 19, 2017
Dealer did their job... didn't buy their car because waiting for better options.
1 of 1 people found this review helpful.
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Jan 14, 2017
Dealer contacted me via email in a timely manner.
1 of 1 people found this review helpful.
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Dec 19, 2016
Chad was absolutely delightful to talk with regarding the service questions on a 2005 Lincoln LS
2 of 2 people found this review helpful.
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Dec 11, 2016
I Was Harrassed And Pressured To Fill Out An Application Before I Even Went In To The Dealership To Look At The Vehicle. I Was Told By Chad That The 2005 Kia Was Sold. Then 2 Days Later Chad Tells Me It's Not Sold They Change Their Minds. So, When Chad Told Me The 2005 Kia Was Sold I Told Him I Was Intetested In 2 Other Cars I Saw In Their Inventory. Chad Never Gave Me The Opportunity To Come In Test Drive Any Of The Cars, He Was Determined To Stay Focus On A Car The Kia That He Told Me Was Already Sold. And Kept Pressuring Me To Fill Out An Application. So I Let It Go And Left Chad And Courtesy Motor Group Alone...All Together. He Was Only Interested In Selling Me A Car That He Said Was Already Sold...Not The Right Place For Me To Be Buying A Car.
4 of 4 people found this review helpful.
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Nov 18, 2016
My experience was great, I was contacted the very next day. The gentleman on the phone was very friendly, when I went to the location there was a pleasant and warm welcome for me. I would definitely go back if I needed a another car
1 of 1 people found this review helpful.
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Nov 3, 2016
Communication was timely - It was not the vehicle I was looking for (color).
2 of 2 people found this review helpful.
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Oct 23, 2016
Turbodurbo
Ben, and I connected like brothers ! Car they had is the 2016 problem w/o Teack Pkg .... I was the one who informed them of the sutuation
1 of 1 people found this review helpful.
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Sep 28, 2016
Working on a purchase - they have been responsive and good to work with so far! Thanks!
1 of 1 people found this review helpful.
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Aug 22, 2016
drandles
I was apprehensive as I live more than 90 miles from the dealer. I worked with Chad during the week, had my financing arranged prior to my visit. I got on the train with high hopes and 2.5 hours later Chad from the dealership was at the train station with my new vehicle to pick me up. They had the paperwork mostly complete - no hard sell on warranty. Discussed GAP insurance and I was out of there in about 30 minutes. Really good experience and love my new (to me) Jeep!
1 of 1 people found this review helpful.
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Aug 13, 2016
My experience with this dealer was great. They answered al my questions and made accommodationa for me when I changed my mind about my trade-in and decided to pay cash. I would definitely go back for my next purchase.
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Jul 12, 2016
Bought vehicle on line and they delivered direct to me
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Jul 10, 2016
Excellent service
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Mar 23, 2016
They were very proficient and all ready for me when I got there. Signed some papers. And off I went. That's the way I like it. Except for one thing. While I was on the way, they noticed the rear tires were a bit worn. So they put 2 new tires on at no charge to me. By the time all the paper work was complete the car was set to go. The drive home along the Pacific coast highway was fantastic. When they asked me which way was I going home a big grin appeared on their faces nodding their heads. And off I went.
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Mar 1, 2016
The salesman was extremely helpful and attentive
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Jun 21, 2015
We didn't ultimately make the deal, but they were very good to work with, especially Rob in sales. He is very responsive and respectful.
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Jun 15, 2015
The car had a ticket stub from a Newport Beach event on the inside dashboard. It had bird poop on it as I looked it over. It seems that more attention could have been paid to the look of the vehicle. Service-wise their communication and manners were good.
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May 12, 2015
Found when inquiring about a vehicle they were very attentive, however they never contacted us when the vehicle we were interested in sold and we drove out to their lot at an appointment time unaware. Felt that was poor business.
2 of 2 people found this review helpful.
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Read 9 old reviews
Mar 22, 2015
Very sales person called me, I decided to buy a different vehicle.
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Jan 19, 2015
Quick response from dealer, I havent purchased a car yet, but the friendly service and email replies from this dealer is great. The only reason why i hevent visited yet is my work schedule, but they are very friendly via email, and answering questions for me, before purchase! thanks Mike
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Oct 21, 2014
It was excellent. Good help. Larry was a great help.
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Oct 13, 2014
I bought the car from them. Dealer lied about so many things: first they sent an inflated purchase price in the documents to the bank. It took them 5 business days to send the correct documents. In the meantime they said they might sell to someone else.; they told me that the price was the WHOLESALE value of the vehicle and they sell WHOLESALE ONLY, but my bank said that wholesale value was only $11k- I had to come up with the rest for the down payment- should have cancelled the sale at that time; I didn't receive title for a week until after car was shipped (They tried to cover by saying they sent title to bank.) - the title is supposed to ship with the car AND had a hard time getting title to the car since they used white out & WA licensing department flagged it. .They said the car was inspected and everything worked, but it doesn't. I have a bill of $4,000 to fix the car and I haven't even driven it for one day! Engine has oil all over the place, shocks are busted, brakes squeal- the list goes on.
1 of 1 people found this review helpful.
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Sep 9, 2014
Very knowledgeable and helpful. Thank you
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May 13, 2014
Bought my car from here and love it.
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Mar 30, 2014
Great experience, sales team was absolutely outstanding. I drove over 75 miles to get my first ever luxury car, well worth it. Thanks again Larry and Courtesy Motor Group
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Apr 17, 2013
Corey responded back fast with all my questions.
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Mar 4, 2013
builder1650
reasonalby nice people great price
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