Continental Mazda of Naperville

2363 Aurora Ave
Naperville, IL 60540

Sales: (331) 204-1940

Service: (630) 352-5900

Today 9:00 AM - 9:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 27, 2017
GattusoJ
Nice Cars!
Is this review helpful? Yes | No

Response from Continental Mazda of Naperville:

Thank you for the review! -Anthony Storino, General Sales Manager
Nov 7, 2017
Very bad experience here. Got passed to 3 different salespeople who seemingly did not talk to each other. Then when I had a deal in place, they told me when to come in via email. I came in and they were selling the car I came in to purchase to someone else while I was sitting there. And after that, they tried to upset me on a vehicle for $4000 more than the price of the car I hat originally agreed to buy. I'll never consider them again.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Continental Mazda of Naperville:

Frank, I understand you’ve been working directly with our General Sales Manager.  It is important to us to find the vehicle that best suits your needs and budget.  Our inventory changes daily. Based on the parameters you provided, we will contact you when a suitable vehicle is available.  Sincerely Joel Weinberger, Dealer Principal
Oct 2, 2017
Quickly responded
Is this review helpful? Yes | No

Response from Continental Mazda of Naperville:

Thank you for the feedback.
Sep 24, 2017
GuruKPFS
Great dealership
Is this review helpful? Yes | No

Response from Continental Mazda of Naperville:

Thank you for the 5 stars!
Aug 29, 2017
Answered My inquiry fairly quickly but did not have answers to my original inquiry until later.
Is this review helpful? Yes | No

Response from Continental Mazda of Naperville:

Thank you for your feedback. If you have any more questions please reach out to us.
Aug 15, 2017
Very responsive. Vehicle sold before I could see it though.
Is this review helpful? Yes | No

Response from Continental Mazda of Naperville:

Thank you for your feedback Manny.
Jul 2, 2017
Continental was very prompt at returning message. No issues.
Is this review helpful? Yes | No

Response from Continental Mazda of Naperville:

Thank you for this great review!
Jun 29, 2017
doland
Continental Mazda internet rep , John Robinson responded quickly to my initial call. I was put in touch with Jeremy Stolino, a salesman, who was very professional and fun to work with. Of course, we had to sit with the F& I guy, Tom, to sign the paperwork and listen to him try to sell us an extended warranty, etc. That was the least enjoyable part of the whole process. The facilities are modern, upscale and clean. Overall, it was a great car buying experience.
Is this review helpful? Yes | No

Response from Continental Mazda of Naperville:

Thank you for this great 5 star review. We appreciate your feedback!
Apr 22, 2017
Sponrbait1
Called made an appoitnment to see car a nice gentelman came out we talked car wasnt to my liking Some woman emails and calls daily saying I never showed up car still available would I like to make an appointment! So I guess noone comunicates there??
Is this review helpful? Yes | No

Response from Continental Mazda of Naperville:

Thank you for bringing this to our attention. We have addresses it internally.
Apr 11, 2017
Favorit_2054
Jeremiah Febus! This guy was spook graciously patient with my wife and I. There was some confusion, but he stepped in and not only minimized it he prevented it from allowing to be disgruntled customers. Very courteous and social minded without over doing his part as a salesperson! We are completely satisfied with our vehicle and the deal we received. The service of the gentlemen involved, with the exception of Efrain or Efaim. THANKS AGAIN TO MR FEBUS FOR HIS TIME AND WORK!!!!! WISHINH HIM WELL FOR HIS FUTURE WITH THIS COMPANY!
Is this review helpful? Yes | No

Response from Continental Mazda of Naperville:

Thank you for this 5 star review. I will be sure to pass your kind words along to Jeremiah. Thanks again!
Apr 2, 2017
Good communication, thank you!
Is this review helpful? Yes | No

Response from Continental Mazda of Naperville:

Thank you for the 5 star review!
Mar 24, 2017
I found this dealer on car gurus and it's also where I bought my car. I had a great experience and they are very professional. My sales person wasn't pushy which is always a plus.
Is this review helpful? Yes | No

Response from Continental Mazda of Naperville:

Thanks for the kind words. We welcome you to the Continental Family! Enjoy your new car.
Sincerely, Anthony
Continental Mazda
Mar 22, 2017
super_783180
Terrible I'll never go again drove over and hour,with the family,wanted to charge me over 3000 of taxes and fees,next day went to a different dealership and bought a vehicle without the high taxes and fees
Is this review helpful? Yes | No

Response from Continental Mazda of Naperville:

I am sorry to hear your experience didn't go well. However we only collect taxes and plates  that we are required too. We do not collect anything over and above the required. Perhaps there was miscommunication. I apologize for your experience.
Sincerely, Anthony
Continental Mazda
Read 10 old reviews
Sep 20, 2015
Overall good Brad is the best
Is this review helpful? Yes | No
Sep 2, 2015
Jeremy was a good sales guy. the older guy sitting on the other side of the door next him is not a good sales guy
Is this review helpful? Yes | No
Jul 22, 2015
Everyone was very helpful and friendly. They made our car buying experience satisfying.
Is this review helpful? Yes | No
May 5, 2015
Terrible! I went and the car's transmission was slipping on 1st AND 2nd gear. Then the sales lady said "It's probably because it's CVT".... (1) - it is not CVT and (2) it is slipping because it has a BAD transmission. Once she agreed she said, "well, it's under warranty and they can fix for free".... Well why not fix it first BEFORE trying to sell it. Just terrible experience..
1 of 1 people found this review helpful.
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Feb 21, 2015
Very helpful!
Is this review helpful? Yes | No
Oct 7, 2014
responded but never sent e-mail as promised
Is this review helpful? Yes | No
Feb 26, 2014
Thanks to Car guru...just got a great car
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 22, 2014
Great response wrong car.
Is this review helpful? Yes | No
Jul 30, 2012
Great. Very professional
Is this review helpful? Yes | No
Jul 17, 2012
Great response. Good people to work with
Is this review helpful? Yes | No

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