Columbia Motors

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10820 SE Division St
Portland, OR 97266

Sales: (503) 972-1996

Today 10:00am - 7:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 12, 2017
Guru9DPL1
Grea customer service
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Jun 9, 2017
I was not actually planning on making a car purchase and had been casually looking on and off for about a year, I stumbled upon an Internet add and traded some emails with Mike and took some time to come down and take a test drive. While Mike was working with other customers, (our conversation prior was pleasant and professional), Fillip took over and listened to what I though was a fair offer and low and behold, they didn't just accept my offer, they beat it! Not only that the transaction itself was well organized and extremely quick. Larger dealerships could learn a thing or two on organization and customer service from this establishment.
7 of 7 people found this review helpful.
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May 31, 2017
Very good customer service, everyone there are super friendly. They didn't pressure me on any upsells, in fact they actually helped me out and brought the price of the car down so i could get the car a wanted with my credit score being low. They listened well, and answered all of my questions. Overall i love the car i got and if you want good customer service and good deals go here.
5 of 5 people found this review helpful.
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Mar 6, 2017
Quick to respond informative and helpful
0 of 1 people found this review helpful.
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Mar 5, 2017
Good experience I wanted to finance the car to build up my credit. Need a answer.the coustumer service is outstanding I personally would refer coustumer to get the best value for the price.
3 of 3 people found this review helpful.
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Feb 26, 2017
Great service and costumer service
1 of 2 people found this review helpful.
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Feb 5, 2017
They were very helpfull
2 of 2 people found this review helpful.
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Nov 17, 2016
They provided friendly service. Experienced staff. No pressure tactics. You find your dream car and then they help you purchase it.
1 of 1 people found this review helpful.
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Nov 2, 2016
They did a great job, low pressure. They met the price we asked for. I noticed the drivers side mirror was loose, when they couldn't fix it they offered to buy a new one and ship it to us. On top of that they gave us good price on our Mazda 6. All in all I would have to it was as about a pain free experience as possible when buying a car!
3 of 3 people found this review helpful.
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Oct 31, 2016
Good sales person
1 of 1 people found this review helpful.
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Oct 26, 2016
BillyPricer
I was contacted quickly by the dealer after inquiring by email and they answered my questions. The dealer is a great distance away so I did not pursue it further, but for the little interaction I had, they were just fine.
2 of 3 people found this review helpful.
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Oct 21, 2016
Awilkesn
He told me that all of the cars had been in accidents n they rebuilt them. When I went to look at the car I wanted he gave us the key n went to help another couple. After looking at the car my husband noticed that the car behind it was my old Subaru I had traded in. So we told him that I wanted it back. Went to purchase it and we turned down. Only tried the one bank when I asked to try another bank he refused n ushered us out the door
3 of 4 people found this review helpful.
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Sep 17, 2016
andreaadema
5
Received feedback and great response time.
1 of 1 people found this review helpful.
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Sep 17, 2016
Drove 3 hrs from Tacoma to find out the the truck bed was poorly repaired and repainted, and the front clip had terrible previous repairs also. Would have been nice to have known that and not have waisted a 6 hrs on the road.
3 of 3 people found this review helpful.
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Sep 16, 2016
Bigfrank541
Answered all my questions! Wasn't what I was looking for.
1 of 1 people found this review helpful.
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Sep 4, 2016
carolo
Yes, got an email response right away.
1 of 1 people found this review helpful.
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Aug 20, 2016
nwjoy
dealer didn't mention that the vehicle had a salvage title until after I'd test driven.
1 of 1 people found this review helpful.
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Aug 16, 2016
Lots of e-mails and invitations to go there. Too far for us, though
1 of 1 people found this review helpful.
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Jul 18, 2016
ElginBrown
The dealer called me and answered all my questions.
1 of 1 people found this review helpful.
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Response from Columbia Motors:

Happy to help Elgin! Please let us know if their is any other way we can assist you.
-Alex Yagolnikov (Sales Manager)
Jun 5, 2016
Returned email quickly...looking for something a little closer to home tho..if right car comes along maybe I will make the trip
1 of 1 people found this review helpful.
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May 25, 2016
Respond immeditly
1 of 1 people found this review helpful.
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May 25, 2016
They responded promptly with all the information I needed.
1 of 1 people found this review helpful.
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May 21, 2016
They took several days to return my email about a car, then raised the price $700
1 of 1 people found this review helpful.
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Response from Columbia Motors:

Hey Adam, Im so sorry about any confusion with pricing and the time it took to get back to you. thank you for giving us an opportunity to work with you and sorry we did not meet your needs. best of luck to your car searches.
-Alex Yagolnikov (Sales Manager)
503-972-1996
May 20, 2016
Dealer said they would have the car ready for me in the front of the establishment. The parking lot was so small I could barely fit my Jetta in the small drive way surrounded by cars. I had to back out carefully and was expected to park on the street. I backed out and left. :-(
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Response from Columbia Motors:

Hey Maggie, I apologize about the busy and small parking lot that we have to work with. the vehicle was in fact parked in front of our office and ready for viewing. I don't know if you are still in the market for a vehicle but if you are, give us a call and come in to take a look at our vehicles im sure you would be pleased with our quality selection and competitive pricing.
-Alex Yagolnikov (Sales Manager) 503-972-1996
May 11, 2016
Great price, but car had a rebuilt title, so I wasn't interested
1 of 1 people found this review helpful.
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Apr 14, 2016
Dealer may have called and left message? I called and discovered a very casual attitude about the slight issue [to them] of not having a "clean" title. While I imagine they have a nicely repair vehicle, I believe this to be a misrepresentation of the facts.
1 of 1 people found this review helpful.
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Response from Columbia Motors:

Hey Henry,
Hope you found what you were looking for. Of coarse everyone is entitled to their own opinion about a rebuilt title but I assure you that we do not pressure anyone into buying the vehicle. We simply state that facts, inform you on history, and back our vehicles up by welcoming a third party inspection and a warranty on each vehicle. If you not have yet found a vehicle please personally give me a call and I would love the opportunity to earn your business. Alex Yagolnikov (Sales Manager) 503 -972-1996
Apr 6, 2016
Dealer responded promptly, vehicle was just not a fit for my needs.
1 of 1 people found this review helpful.
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Apr 2, 2016
Dealer very responsive. Decide not to move forward on a car with rebuilt on title, which I noticed upon going to their website
1 of 1 people found this review helpful.
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Mar 21, 2016
Over good, open communication. Great prices.
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Mar 20, 2016
Exelent
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Feb 4, 2016
The sales representative we worked with it was very knowledgeable, friendly and not pushy.
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Feb 2, 2016
great follow up
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Feb 1, 2016
Check to make sure the car you want isn't a rebuild before you drive to go see it.
1 of 1 people found this review helpful.
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Jan 10, 2016
Great
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Sep 18, 2015
Great talking to them on the phone. I ended up going elsewhere for a different year of the same model.
1 of 1 people found this review helpful.
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Aug 26, 2015
Not sure about this dealership. Very shady and nobody seemed to work on the same team. Also went in to look at a car and the car I looked at had a cracked windshield from the left side to the right and had a ripped driver seatbelt. I mean you sell a car and it's not ready to go? The experience left me feeling sick inside and will never go there again.
2 of 2 people found this review helpful.
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Read 8 old reviews
Aug 6, 2015
When you make a deal and they changed. The rate over all is 1 start or no start.
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Response from Columbia Motors:

We explained to the customer that the titling and registration charges were not included in the sales price. That was the only change in out the door price and it was clearly explained in our conversations. Thank you for making the deal with us regardless and we appreciate you greatly.
Jun 29, 2015
Very straightforward and quick response
1 of 1 people found this review helpful.
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May 4, 2015
Prompt response.
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Oct 7, 2014
Dealer responded several days after I contacted them to say they sold the truck. It was still listed on their website several days after that.
1 of 1 people found this review helpful.
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Sep 11, 2014
Dealer contacted 3 days later and the car was sold. So it was to late.
1 of 1 people found this review helpful.
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Aug 27, 2014
Email received
1 of 1 people found this review helpful.
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Aug 15, 2014
Unfortunately I went to Columbia Motors and tried to purchase a vehicle. I called prior to going in and they told me the title on the Acura was clean. With it being a used car dealership I was apprehensive but on the phone they sounded excited about the vehicle and told me come by for a test drive. I arrive and they escort me to the vehicle. One of the salesman hands me the keys and mentions the title is Rebuilt. At this point, I considered getting upset but what good would that have done? I started it, poked around and the salesman said he would be right over so we could test it. I sat there for 10 minutes while he disappeared never to show again. I turned the car off, looked around and decided the slimy feeling coating my body was an indicator it was time to go. They had some clean looking cars but the fact they lied about the title to get me in and then ignored me when I was there insured that I will never return.
1 of 1 people found this review helpful.
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Jul 29, 2014
Good experience.
1 of 1 people found this review helpful.
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