Clos Auto Inc

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901 Lafayette Avenue
Crawfordsville, IN 47933

Sales: (765) 307-2999

Today 10:00am - 6:00pm
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 11, 2017
Newcar07
I have to say I done called this dealer and I have not got a pickup phone call. I done stop by the dealers car lot the hours was supposed to be from 10 to 6 I'll stopped by around 3 nobody's there I stop by 11 nobody's there I wonder is this a legit company because I can't get a hold to nobody and I'm not getting no response...don't call because they won't answer the phone they keep hanging up on me
0 of 1 people found this review helpful.
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Jul 26, 2017
Clos Auto responded to my entail email, but not my second. Maybe the truck sold, I am unsure, but they have not responded.
1 of 2 people found this review helpful.
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Jun 25, 2017
Jared Foster
Emailed right away
2 of 2 people found this review helpful.
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Jun 24, 2017
Guru9TLNS
set up an appointment and traveled over an hour to get there but when I arrived the truck I was interested in was sold days ago. Most of the trucks there were pretty beat up but they make the photographs look great.
2 of 4 people found this review helpful.
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May 14, 2017
Couldn't be happier. Got a great deal on my Mercedes C class and they fairly valued my trade in. Ty was great to work with. They are very communicative and friendly. A big positive note was that they will not hound you, but will provide any information that you may need. Highly suggest Ty and Shane! Thanks again for the help. Christian
3 of 3 people found this review helpful.
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May 5, 2017
Clos Auto is awesome! Thay took the time to find the perfect vehicle for my family and I. They didn't pressure me and I felt like I was part of their Clos Auto family! They just earned my business for life!
1 of 2 people found this review helpful.
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Apr 22, 2017
Best experience I have ever had at a car dealership. Great Christian Owner and enjoyed praying with him. God Bless!
2 of 3 people found this review helpful.
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Apr 16, 2017
The team at Clos Auto was great. I got a response from Chad shortly after I inquired about this vehicle. I was able to get details I needed to help me decide if this was the truck for me. While this one is not exactly what I am looking for the team is working to locate a truck that will meet my needs. It was a great experience & I feel like they took the time to get a good understanding of my needs & wants & I am certain that not only will I be buying my next vehicle from Clos Auto but I can refer others & know they will be treated with the same respect.
3 of 4 people found this review helpful.
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Apr 16, 2017
I made a 10 hour round trip to find out the truck I was going to see had be sold "over a week ago"! The salesman , Ty had just sent me three emails of pictures of this truck the day before. This is what gives used lots a bad name! From now on I will read all the reviews on this site and others before taking some Low life salesmans word for it! Don't make the same mistake I made, STAY AWAY!
3 of 6 people found this review helpful.
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Mar 25, 2017
jpruett66
Very slow in responding. And when they finally did they had supposedly already sold the vehicle I was inquiring about. When I came across their ad I was very excited about what they were advertising. I am not sure that the ad was ligit.
1 of 3 people found this review helpful.
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Mar 16, 2017
Poor. Salesman Ty emailed me if I had questions. I emailed him back twice asking for a picture of the truck bed and if the options listed were accurate. Never heard back. That was over a week ago. Truck still listed for sale.
4 of 6 people found this review helpful.
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Response from Clos Auto Inc:

Kevin, my apologies we were in the process of changing our CRM "Customer Relation Manager" tool and we lost emails in the process.

Thank you for letting us know. My apologies again!

Shawn Clos - 765-918-1090
Feb 27, 2017
skohn57
The salesperson did reply but when I sent another email with questions I did not here back for 5 days. I assumed they weren't interested in selling a truck and found someone who at least answer my questions.
2 of 3 people found this review helpful.
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Feb 20, 2017
Dad1122
Awesome! After going over all info and pics of the 2015 Escalade, we flew in and everything was as expected. Signed paperwork and drove 990 miles to home. Probably made a lifelong friend!
3 of 4 people found this review helpful.
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Feb 9, 2017
Traverse_2103
Great experience with Close Auto. The salesman and the owner were both very helpful and knowledgeable. We drove from Kokomo to purchase a great truck at a good price. I definitely recommend Close Auto.
2 of 3 people found this review helpful.
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Feb 3, 2017
Very good experience
1 of 2 people found this review helpful.
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Nov 23, 2016
Very courteous and timely reply to email
2 of 3 people found this review helpful.
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Response from Clos Auto Inc:

Logan, thank you so much for the great review and kind words.
Nov 8, 2016
They were very helpful and worked very hard to get me in this car.
2 of 3 people found this review helpful.
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Response from Clos Auto Inc:

Ben, we really appreciate the 5 star review!! Thank you for giving us the opportunity to help you!!
Oct 28, 2016
They responded promptly and were very helpful and polite.
2 of 3 people found this review helpful.
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Sep 10, 2016
Responded quickly
2 of 3 people found this review helpful.
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Aug 29, 2016
Mike is A very nice and understanding man, he listened to what I was wanting ,and is working on getting me the truck of my pick
2 of 3 people found this review helpful.
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Jul 17, 2016
Great experience! Shawn Clos and Kekoa were very responsive in their follow up and follow through. There was no pressure. I have already referred them to two people that will be looking for used cars in the near future. Thanks Clos team! You've earned a customer for life.
2 of 3 people found this review helpful.
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Jun 21, 2016
closauto
This was by far my best vehicle buying experience EVER!! This company is without a doubt onto to something with the way the worked with me. It was fast easy and I feel like I have met two new friends. Kekoa the sales manager and Shawn the owner were great! A+++++ Thank you Clos Auto!!
2 of 3 people found this review helpful.
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Jun 16, 2016
Kekoa was great to work with and I purchased the vehicle I wanted at a fair price. Additionally, I was actually offered more for my trade-in than several larger dealerships.
1 of 2 people found this review helpful.
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Response from Clos Auto Inc:

Brian, thank you for taking the time to write us such a great review. We appreciate it more than you know. Please should you ever need anything at all please call Kekoa or myself.

Thank you again!

Shawn Clos
765-307-2999
Jun 11, 2016
Vehicle was said to be in good shape and once viewed had a lot of salt damage.
2 of 2 people found this review helpful.
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Response from Clos Auto Inc:

Zach, I apologize that we did not meet your expectations. Please call me on my personal cell phone number at 765-918-1090. I would appreciate the opportunity to talk to you so that I can better understand which vehicle you looked at and so that we may do better in the future.

Thank you
Shawn Clos
765-918-1090
May 27, 2016
He did not want to deal with me once I told him I filed bankruptcy, even though I had half the money to put down on the vehicle but he didn't listen to me.
2 of 5 people found this review helpful.
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Response from Clos Auto Inc:

We always appreciate reviews it is a way to make sure we are doing things the right way or need to improve.

Shawn, I can assure you that we want to sell vehicles. However, when someone is in a bankruptcy our hands are tied. Our lenders will not approve any loan while someone is in bankruptcy no matter how much money someone has done. Should you want to discuss this further my personal cell number is below.

Thank you,

Shawn Clos - Owner
765-918-1090 Cell #
May 25, 2016
Clos Auto was very easy to deal with. No sales pressure or hassle. Value of the vehicle was A++++
1 of 2 people found this review helpful.
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Response from Clos Auto Inc:

Kevin, Thank you so much for your kind words and great review.
May 18, 2016
yes - one contact by email but found same vehicle but 2 years older with less miles and lower price elsewhere
1 of 2 people found this review helpful.
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Response from Clos Auto Inc:

Todd, thank you for the review. We appreciate every opportunity that we get to help people. So glad you found the vehicle that fits your needs and budget.
Mar 14, 2016
Returned calls quicky, paperwork ready when making the deal..
1 of 2 people found this review helpful.
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Response from Clos Auto Inc:

Thank you Valerie for your review! We appreciate your business and you choosing Clos Auto. We look forward to helping you again in the future :)
Jan 12, 2016
Fast response. Couple of missed details about vehicle though
1 of 2 people found this review helpful.
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Response from Clos Auto Inc:

Tommy, Can you please tell me what vehicle we missed details on?
Dec 22, 2015
contacted quickly.... described well
1 of 2 people found this review helpful.
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Read 1 old review
Jun 25, 2015
Awesome family they are still looking for us a truckand we are happy to wait
1 of 2 people found this review helpful.
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