Clayton Motor Company West

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9629 Parkside Drive
Knoxville, TN 37922

Sales: (865) 690-5092

Today 9:00 AM - 6:00 PM
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Jun 16, 2017
Guru9TDG6
I text him with a question and he told me exactly what i wanted to know and he was a very kind person. If i decide to get a car from there he is the one i want to get it from i have never talk to anyone any nicer Thank You
Is this review helpful? Yes | No
Jun 9, 2016
Not willing to negotiate at all. But salesman was very nice. The invisible manager never appeared.
Is this review helpful? Yes | No

Response from Clayton Motor Company West:

Karen, thank you for the review.  We strive to take care of every guest in a manner which we would want to be treated and I am very pleased to hear that we accomplished that goal.  We also strive to not play the games of sending multiple people in to speak with someone unless necessary.  We have never not considered a reasonable offer on a vehicle so I do not understand the not willing to negotiate at all portion.  Feel free to send me an email at phillipgibson@claytoncars.net with any questions or concerns that you may have.
Apr 12, 2016
Good experience stayed in touch with me and answered all my questions
Is this review helpful? Yes | No

Response from Clayton Motor Company West:

Gary, thank you for the kind words.  We strive to treat everyone as we would wish to be treated.  If we have not earned your business at this point we would appreciate the opportunity to still do so.  Also if there is something we could have done differently to have earned that fifth star would you kindly reach out to our General Manager, Phillip Gibson at 865.690.5092 and let him know so that we can improve upon your experience in the future.  Thank you again.
Read 1 old review
Dec 9, 2015
Good
Is this review helpful? Yes | No

Response from Clayton Motor Company West:

Thank you for the kind review.  We strive to offer 5 star service everytime.

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