City Auto Memphis

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4932 Elmore Rd, Memphis, TN 38128
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Sales: (901) 377-9502

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Featured Listings
https://static.cargurus.com/images/forsale/2017/02/17/19/46/2014_chevrolet_silverado_1500-pic-6019438639654894767-152x114.jpeg

2014 Chevrolet Silverado 1500 Used Cars in Memphis, TN 38128

Great Deal
$9,535 BELOW
Instant Market Value of $24,530

Price: $14,995

Mileage: 55,796

Location: Memphis, TN 38128

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2014 Chevrolet Silverado 1500 for sale - $14,995, 55,796 miles with Bluetooth, Alloy Wheels
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2012 Ram 1500 Used Cars in Memphis, TN 38128

Great Deal
$5,901 BELOW
Instant Market Value of $21,891

Price: $15,990

Mileage: 75,859

Location: Memphis, TN 38128

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2012 Ram 1500 for sale - $15,990, 75,859 miles with Chrome Wheels
https://static.cargurus.com/images/forsale/2016/11/26/03/30/2015_chevrolet_trax-pic-8491901667621486350-152x114.jpeg

2015 Chevrolet Trax LT AWD Used Cars in Memphis, TN 38128

Great Deal
$3,074 BELOW
Instant Market Value of $20,064

Price: $16,990

Mileage: 15,999

Location: Memphis, TN 38128

Average time on market: 73 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2015 Chevrolet Trax LT AWD for sale - $16,990, 15,999 miles with Bluetooth, Backup Camera, Remote Start, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/01/12/19/47/2014_chevrolet_silverado_1500-pic-3137573024297560371-152x114.jpeg

2014 Chevrolet Silverado 1500 Used Cars in Memphis, TN 38128

Great Deal
$6,589 BELOW
Instant Market Value of $25,587

Price: $18,998

Mileage: 35,220

Location: Memphis, TN 38128

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2014 Chevrolet Silverado 1500 for sale - $18,998, 35,220 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/16/19/52/2012_bmw_1_series-pic-3390563250084607643-152x114.jpeg

2012 BMW 1 Series 135i Convertible Used Cars in Memphis, TN 38128

Great Deal
$4,250 BELOW
Instant Market Value of $25,240

Price: $20,990

Mileage: 34,345

Location: Memphis, TN 38128

Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2012 BMW 1 Series 135i Convertible for sale - $20,990, 34,345 miles with Bluetooth, Leather Seats, Heat Package, Alloy Wheels, Climate Package
https://static.cargurus.com/images/forsale/2017/01/24/19/50/2014_gmc_terrain-pic-6495984756758122771-152x114.jpeg

2014 GMC Terrain SLE2 Used Cars in Memphis, TN 38128

Great Deal
$2,114 BELOW
Instant Market Value of $19,102

Price: $16,988

Mileage: 29,835

Location: Memphis, TN 38128

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2014 GMC Terrain SLE2 for sale - $16,988, 29,835 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/20/19/31/2013_bmw_3_series-pic-303910265417381303-152x114.jpeg

2013 BMW 3 Series 328i Convertible Used Cars in Memphis, TN 38128

Great Deal
$3,810 BELOW
Instant Market Value of $27,800

Price: $23,990

Mileage: 35,362

Location: Memphis, TN 38128

Average time on market: 36 days Certified Pre-Owned: Yes Transmission: Automatic Color: Black Description: Used 2013 BMW 3 Series 328i Convertible for sale - $23,990, 35,362 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/01/23/19/40/2011_bmw_3_series-pic-7440356618341272746-152x114.jpeg

2011 BMW 3 Series 335i Coupe Used Cars in Memphis, TN 38128

Great Deal
$3,148 BELOW
Instant Market Value of $21,138

Price: $17,990

Mileage: 54,493

Location: Memphis, TN 38128

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Beige Description: Used 2011 BMW 3 Series 335i Coupe for sale - $17,990, 54,493 miles with Alloy Wheels, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2016/11/04/19/46/2013_ford_f-150-pic-1682941282932442995-152x114.jpeg

2013 Ford F-150 Used Cars in Memphis, TN 38128

Great Deal
$5,573 BELOW
Instant Market Value of $29,561

Price: $23,988

Mileage: 29,102

Location: Memphis, TN 38128

Average time on market: 40 days Certified Pre-Owned: No Transmission: Automatic Color: Notis Gray Description: Used 2013 Ford F-150 for sale - $23,988, 29,102 miles with Tow Package
https://static.cargurus.com/images/forsale/2017/02/16/19/59/2014_cadillac_escalade_esv-pic-4938813111773972163-152x114.jpeg

2014 Cadillac Escalade ESV Luxury Used Cars in Memphis, TN 38128

Great Deal
$2,831 BELOW
Instant Market Value of $44,821

Price: $41,990

Mileage: 38,576

Location: Memphis, TN 38128

Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2014 Cadillac Escalade ESV Luxury for sale - $41,990, 38,576 miles with Sunroof/Moonroof, Chrome Wheels
https://static.cargurus.com/images/forsale/2016/08/22/19/20/2014_chevrolet_equinox-pic-2939072481369188570-152x114.jpeg

2014 Chevrolet Equinox LTZ Used Cars in Memphis, TN 38128

Great Deal
$2,452 BELOW
Instant Market Value of $18,942

Price: $16,490

Mileage: 85,152

Location: Memphis, TN 38128

Average time on market: 43 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2014 Chevrolet Equinox LTZ for sale - $16,490, 85,152 miles with Remote Start
https://static.cargurus.com/images/forsale/2016/12/14/19/32/2013_chevrolet_silverado_1500-pic-3188887211808508853-152x114.jpeg

2013 Chevrolet Silverado 1500 LT Crew Cab Used Cars in Memphis, TN 38128

Great Deal
$2,757 BELOW
Instant Market Value of $22,752

Price: $19,995

Mileage: 91,174

Location: Memphis, TN 38128

Average time on market: 40 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2013 Chevrolet Silverado 1500 LT Crew Cab for sale - $19,995, 91,174 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/01/27/21/37/2015_chevrolet_equinox-pic-4120817799001252634-152x114.jpeg

2015 Chevrolet Equinox LT1 Used Cars in Memphis, TN 38128

Great Deal
$2,115 BELOW
Instant Market Value of $19,105

Price: $16,990

Mileage: 23,052

Location: Memphis, TN 38128

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2015 Chevrolet Equinox LT1 for sale - $16,990, 23,052 miles with Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/06/24/19/16/2013_gmc_terrain-pic-373667165766620174-152x114.jpeg

2013 GMC Terrain SLE2 AWD Used Cars in Memphis, TN 38128

Great Deal
$2,282 BELOW
Instant Market Value of $19,272

Price: $16,990

Mileage: 50,263

Location: Memphis, TN 38128

Average time on market: 42 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2013 GMC Terrain SLE2 AWD for sale - $16,990, 50,263 miles with Backup Camera, Remote Start, Tow Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/20/19/32/2011_volvo_c70-pic-6752683071254607376-152x114.jpeg

2011 Volvo C70 T5 Used Cars in Memphis, TN 38128

Great Deal
$2,404 BELOW
Instant Market Value of $15,399

Price: $12,995

Mileage: 72,290

Location: Memphis, TN 38128

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Pearl Description: Used 2011 Volvo C70 T5 for sale - $12,995, 72,290 miles with Alloy Wheels
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Feb 11, 2017
very good
1 of 1 people found this review helpful.
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Feb 7, 2017
Very professional
1 of 1 people found this review helpful.
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Jan 21, 2017
Got hammered with email after email every half hour bugging me for an appointment and my phone number. When I finally got free time to check there were so many I only had time to delete almost 10 before clicking unsubscribe. Did not look at the vehicle as I did not want to do business with that type of in your face dealer.
4 of 5 people found this review helpful.
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Jan 21, 2017
Tonydhampton
I really am grateful for this report I know this car is for me but someone should cosign the dealer did a great job contacting me
1 of 1 people found this review helpful.
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Jan 16, 2017
I purchased a 2014 GMC Acadia from this dealership it was a very busy day so it took awhile but the people were nice and I got a great deal!
2 of 2 people found this review helpful.
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Jan 4, 2017
I sent a request via internet a d they responded immediately and followed up as well.
Is this review helpful? Yes | No
Dec 27, 2016
I was contacted promptly. I spoke with a salesman who was very professional (Mr Mike Richmond), he invited me out for a test drive and inspection of the vehicle. I made an appointment and completed both task and made an agreement to purchase the vehicle.
2 of 2 people found this review helpful.
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Dec 19, 2016
Sabastian sent me an email and I responded with a few questions but never got a personal response.
3 of 4 people found this review helpful.
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Dec 10, 2016
They really try to help as best they could I believe when I looked into going there for the vehicle it was so so or maybe for whatever reason they did not get back in contact with me but overall they will ok.
4 of 4 people found this review helpful.
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Nov 28, 2016
Mary McDaniel was great to work with. Very professional, I highly recommend her and City Auto.
2 of 2 people found this review helpful.
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Nov 28, 2016
I was very excited when I found a Frontier SL Crew Cab, but I was extremely disappointed when I I fount out it was mistakenly mislabeled and was a SV model. City Auto very sincere with their appoligy and I bought the truck anyway. It was still a good deal , and I enjoyed working with them. I still felt disappointed even it was a honest mistake and even though they deserve a 5 star
2 of 2 people found this review helpful.
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Oct 27, 2016
Professional ! I really love that automobile !
2 of 2 people found this review helpful.
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Oct 20, 2016
They are not willing to work with you. Car salesman are not knowledgeable when it comes to dealing with backs. Also, the finance manager here acts like he doesn't know exactly what the bankers are looking for. Not doing business with them again.
4 of 5 people found this review helpful.
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Sep 11, 2016
Very professional the response was very fast...
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Aug 21, 2016
Slow to respond. Then no one would inter react with potential buyer via phone or email.
1 of 1 people found this review helpful.
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Aug 15, 2016
Sales person followed up daily on interest and arrival date for test drive (we live out of state). When we arrived, she met us promptly in lobby and had car waiting for test drive. Even though we didn't buy the car, we will definitely be back as our car search continues for a weekend cruiser.
1 of 1 people found this review helpful.
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Aug 3, 2016
It took over a week for them to contact me back.
1 of 1 people found this review helpful.
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Aug 2, 2016
No real interaction only a price quote
0 of 1 people found this review helpful.
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Jul 28, 2016
prompt email and phone response to schedule a visit. most gracious.
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Jul 22, 2016
Great salesman
1 of 1 people found this review helpful.
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Jul 17, 2016
Salesmen very friendly
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Jul 17, 2016
Dealer responded and very helpful
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Jun 27, 2016
sent me an email with his phone # to contact him
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Jun 10, 2016
lots of good info nice car
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May 31, 2016
Dealer responded in a reasonable amount of time. However, I was hoping they would sell their vehicle for at least a good deal but they up to this point have not budged from a fair deal.
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Apr 30, 2016
2 thumbs up!
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Response from City Auto Memphis:

Thanks Patrick! We appreciate your business!
Apr 30, 2016
I was contacted right away. I haven't purchased a vehicle yet, I'm searching all options. And I like this f150 very much.
1 of 1 people found this review helpful.
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Response from City Auto Memphis:

Hi, we are glad to hear you had good service with one of our team contacting you. We are here to help!
Apr 11, 2016
The salesman seemed unattentitive to my needs. He stated that the prices were not negotiable even after I found major damage to the vehicle. I won't go back.
Is this review helpful? Yes | No

Response from City Auto Memphis:

Mike, we are so sorry that you felt you were not attended to as you deserved while you were with us. We also would never want to sell someone a car for a value that is not appropriate. We would love to have the opportunity to discuss this with you further, so that we may try and resolve your discontent. Please reach out to our Customer Service Manager Priscilla Guy at (901) 377-9502.
Apr 4, 2016
A little rocky at the start. Wound up with a good deal on the vehicle purchased. Would reccomend. Thanks Scott.
Is this review helpful? Yes | No

Response from City Auto Memphis:

Bob, thank you for the review!! Though we wish you did not have an unpleasant start, we are glad you left satisfied! We hope you enjoy your car for years to come, and come back and see us soon.
Mar 28, 2016
Greatest
Is this review helpful? Yes | No
Mar 23, 2016
Replied by email, but I was no longer interested in the car.
Is this review helpful? Yes | No

Response from City Auto Memphis:

Richard, thank you for your feedback! Let us know if there's anything else we can do to continue doing business with you.
Mar 17, 2016
Que Spruill did a great job very healthful he get 10 stars for being a great salesman I can't think of d other man name a job well done
Is this review helpful? Yes | No

Response from City Auto Memphis:

David, thank you for your review! We are so glad you had a great experience with us and with Que! We hope you love your vehicle for years to come!
Mar 16, 2016
I was helping to find a truck for my daughter, who had her own financing through USAA. We arrived at Dealership to look at truck and sales staff did not seem very interested in helping us. The truck looks good in pics, but had snags on front and rear seat, dents and tailgate damage inside bed, and the plastic bed rail was loose causing the paint to be worn away. They would not budge on price, and wanted to charge nearly $700 in Doc and Business fees. We told them we could not pay that price along with the excessive fees and they still would not budge so we walked. The next day they texted me stating that USAA was a preferred lender of theirs and they could write us a check for $300 if we buy, which was not true. I ignored the text and we went to another dealer and bought a 2015 Ford F150 XLT Supercrew with a 3.5 Ecoboost with 27,800 miles for $27,000 and a $499 doc fee.
1 of 1 people found this review helpful.
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Response from City Auto Memphis:

Hi Jamie,

I am so sorry that this experience happened to you. We never want our customers to feel dissatisfied or deceived, whether its by the photos or pricing. Our goal is to make sure that there isn't any stressful haggling or confusion during the whole buying process. Please reach out to our Customer Service Manager Priscilla Guy at (901) 377-9502 so that we can discuss this with you further. Thank you so much for your time and feedback.
Mar 16, 2016
It was great with our first car ....but the second car we could get a call back ...and the salesman said he got my number right on his desk but never heard from him about the car that I wanted to buy ....when I last talked to him he said the car might be gone but he will call me back .
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Mar 16, 2016
Great
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Mar 15, 2016
Prompt call back, very pleasant salesman.
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Mar 12, 2016
They are not willing to work with repeat customers, you only as good as your last car purchase. They don't well with women
Is this review helpful? Yes | No

Response from City Auto Memphis:

Hi Letina,
We are so sorry that you had a negative experience with us. Our repeat customers are some of our best and most loyal customers, and we would never want you to feel this way. Please reach out to our Customer Service Manager Priscilla Guy at (901) 377-9502 so that we can discuss this with you personally. Thank you for your feedback and your time.
Mar 11, 2016
Our dealer was very cordial, professional and helpful.
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Mar 3, 2016
5
No haggle pricing, means the sticker price is pretty low so they don't budge. They make their money on the processing fee I think. But Scott was friendly, prompt and easy to work with. No pressure and a pretty good experience!
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Feb 29, 2016
Excellent service - second vehicle I have purchased from them - would recommend them to others searching for a used vehicle - massive inventory and reasonable prices
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Feb 29, 2016
5
The dealer was polite and professional; however, he seemed indifferent to whether or not I was going to by the car--almost as if he was not wanting to sell it. The dealer/salesman was a little smug in the aspect of how many cars they sell monthly at City Auto, so it didn't matter if I bought the car I tested, because it would sell anyway. He was more knowledgeable about the comfort features of the car than its mechanics, but he didn't motivate me to purchase. I ended up purchasing another vehicle, which I liked more and for a better price from a different dealership, and I'm glad I did so. The dealer from whom I made my vehicle purchase was much more helpful and charismatic, and as it turns out, he had worked for City Auto before.
Is this review helpful? Yes | No
Feb 19, 2016
I got a quick response back and all my questions were answered.
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Feb 10, 2016
Low hassle no pressure. Mr. Roy was fantastic! I think I'll be back for my next vehicle purchase.
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Feb 10, 2016
Very quick response
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Feb 2, 2016
Probably the best dealership i have dealt with. Tried to make a trade to lower my payments because ive resently purchased a new vehicle from ford motor co. They wouldnt even talk to me about buying it back. Even though i did not do buisness with city auto in memphis, i was able to get the information that i needed. And will be doing buisness with them in the future. Thanks chris
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Old Dealer Reviews

May 11, 2013
Very fair and up front with information. Great selection and very curtious.
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Mar 3, 2013
Experience was normal for a car dealership. They are busy and focused on selling cars.
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Jan 19, 2013
City auto was great experience! I went to the Covington Pike location very professional environment. The customer service was overwhelming! I purchased a vehicle from that location. If your in the market for a vehicle city auto is the place to go ask for James Brown or Rob!
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Dec 29, 2012
good just hard to get financed but a good as to working with a buyer
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Dec 25, 2012
Awesome from initial call through purchase.
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Dec 21, 2012
Great
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Jun 27, 2012
ok
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Jun 15, 2012
Several of the cars that I looked at had been wrecked and porly repaired. Getting a Carfax report is not enough.
Is this review helpful? Yes | No
Apr 22, 2012
Lots of cars but because they spend too much at auction for them they won't take my CASH offers within hundreds of the price...
Is this review helpful? Yes | No

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