Ciocca Ford Souderton

Internet Approved, Blue Oval Certified, Quality Checked

3470 Bethlehem Pike
Souderton, PA 18964
Map & Directions

Sales: (215) 278-4944 Service: (215) 804-4077

Today 9:00 AM - 8:00 PM (Closed Now)
Show business hours

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Dealer Details

Ciocca Ford Souderton

35 reviews
Today 9:00 AM - 8:00 PM (Closed Now)
3470 Bethlehem Pike
Souderton, PA 18964

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Dec 17, 2019
Really nice salesperson, but after a few days of back and forth they said the vehicle was actually not as described in the listing, it was a total wreck mechanically and they would not be selling it. How can a dealership post a vehicle description as passing their inspections without actually inspecting it first?
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Dec 5, 2019
I purchased the car, great experience.
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Nov 2, 2019
We had an excellent experience purchasing our vehicle from Izzy at Ciocca Ford. I would highly recommend using them for purchasing a new or used vehicle. Extremely friendly and knowledgeable staff. Literally, everyone we met while we were there was willing to go out of their way to make our experience great! We’d use them again in a heartbeat.
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Oct 25, 2019
They are all fabulous over there!
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Aug 27, 2019
The reply was fast and helpful
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Aug 19, 2019
I can not say enough how wonderful buying a car from Izzy at Ciocca was ! I would highly recommend them for all your car needs .. the whole team from start to finish was awesome .. excellent customer service !!
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Aug 6, 2019
They worked with me but could not find the truck I was looking for
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5
Jul 30, 2019
They were very helpful.
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Jul 19, 2019
First contacted dealer via email, response was very quick and informative. The condition of the vehicle was as describe. When we arrived to see and test drive the vehicle everyone was friendly and very professional. Lizzy was upfront to the point and even though the vehicle we bought wasn't a Ford she knew the vehicle very well (she did her homework). The car was out front waiting for us, the only thing was is that the prep team didn't clean under the back cargo mat which is not a big deal but they should have check. Staff was very friendly, professional, polite and efficient, we drove home with the vehicle that day!
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Jul 7, 2019
Called me
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10
Jun 27, 2019
Purchased a Fusion from Ciocca Ford in Souderton and the entire staff was great! From Kayln to Matt, Cory and Izzy, everyone was very polite, professional and helpful to get us into a car we were looking for. Thanks to all and would definitely purchase here again.
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May 23, 2019
Grest service! We got stuck in traffic due to an accident and got to the dealership much later then planned. The team stayed late after closing to finalize our purchase so we did not have to come up again. They were all great
1 of 1 people found this review helpful.
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May 3, 2019
Great communication between the sales staff and management, unfortunately the used vehicle i was looking was out of my budget, the staff there was very straight forward though, and respectful and offered me alternatives but we decided to wait. I felt if they had what I wanted I would definitely purchase from them
1 of 1 people found this review helpful.
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Mar 25, 2019
Made appointment to see the car- a few hours before I was supposed to go they emailed me they had sold the car
0 of 1 people found this review helpful.
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Mar 20, 2019
Very helpful, took extra video of truck just so I could get a close look at everything.
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Mar 9, 2019
Wonderful experience in eastern Pa! Thanks so much to Mark Phillips he was so friendly and personable and didn’t rush the process at all. We took a drive down a few backroads and then onto the highway he even let me take another lap around when I asked. The car was in pristine condition! The dealership is easy to find. And he even gave us directions for a shorter route back when I drove it home to Lebanon.
2 of 2 people found this review helpful.
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Jan 25, 2019
Quick service and response
1 of 1 people found this review helpful.
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Dec 22, 2018
Great, friendly people who worked with us to get a great deal on a great truck.
1 of 1 people found this review helpful.
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Dec 20, 2018
The salesman Mike was very nice to deal with. The sales manager was a little too much pressure. I didn't feel comfortable making a deal with him. Still worth a shot most of the sales staff seemed very nice I enjoyed talking with Sherah and setting up an appointment. I wouldn't mind visiting them again if I end up needing another vehicle down the road.
2 of 3 people found this review helpful.
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Dec 18, 2018
Thanks for getting back with me. I was just looking. In the middle of next year I'll be ready for a newer truck.
1 of 1 people found this review helpful.
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Dec 2, 2018
Very good, they got back to me right away after my request and I received follow up from 3 people at the dealership.
1 of 1 people found this review helpful.
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Nov 13, 2018
Great place great people
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Oct 28, 2018
This was a very good experience I’ve been blank cards for 50 years these guys know what they’re doing they give me a fair deal I excepted it and drove away in a good mood finally
1 of 1 people found this review helpful.
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Sep 24, 2018
While the staff was courteous and friendly, once I purchased the vehicle, it broke down while I was on my way home, 2-3 miles from the dealership. I asked for my check back and they obliged.
3 of 3 people found this review helpful.
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Aug 14, 2018
Quick Response
1 of 1 people found this review helpful.
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Aug 4, 2018
Good
1 of 1 people found this review helpful.
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Jul 18, 2018
Liz was Great. Staff easy to work with. I went in seeking one type car and noticed another. Liz didn't even flinch when I changed gears so to speak. Looking forward to future interactions there.
1 of 1 people found this review helpful.
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Jul 17, 2018
They were very helpful with providing me information about the vehicle I was interested in. They sent me a personal video of the Truck
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Jun 17, 2018
I had initially corresponded with kayle via ph, who then refitted Mark to further help. Once there, Mark was professional, personable and helpful when asked questions. Gave 4 stars, I was not able to get a discount on already sale price. I would still recommend them as they are welcoming!
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Jun 11, 2018
Very helpful and willing to answer any and all questions quickly
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Jun 2, 2018
Very quick to respond and very pleased with their service!
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Mar 20, 2018
Quick response and excellent customer services in answering my questions about the vehicle. However I found another vehicle more in line with my needs.
2 of 2 people found this review helpful.
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Apr 23, 2018
Response from current dealership:
Thank you Andrew for the opportunity. We hope you enjoy your recent purchase and every mile!
Feb 18, 2018
Great experience! Mike and team were fantastic to work with. I’ll definitely be a return customer. Very satisfied and highly recommend this dealership.
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Apr 23, 2018
Response from current dealership:
Hi Michele, Congrats on your purchase and thank you for your kind words. Mike and the team here at Souderton are always available for you!
Jan 25, 2018
They were helpful and did not try to push me into anything which a lot of car dealers tend to do. I had the time to thoroughly examine the car, test drive it and make my own decision. They fixed the things that I did not like and we're very patient with all my questions.
1 of 1 people found this review helpful.
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Jan 23, 2018
The salesman was professional and informative The dealership was very nice They were honest about the car and very nice to deal with I would highly recommend this dealership
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Apr 23, 2018
Response from current dealership:
Sorry for the delay in response, but thank you so much for your kind words and leaving such a great review!
Dec 19, 2017
Excellent service
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Dec 10, 2017
They were very responsive to my inquiries. Easy to deal with
1 of 1 people found this review helpful.
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Dec 3, 2017
5 star. Very nice people.
1 of 1 people found this review helpful.
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Nov 11, 2017
They followed up with me and took the time to listen. I would of bought from them but unfortunately my situation change and I will now have to wait.
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Oct 25, 2017
I bought the car and I had a great experience with this dealer. They went out of their way to make the deal go smoothly. Salesman Mark was awesome!
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Aug 29, 2017
Awesome, George and his staff hit the mark by far,Very professional and meant all my needs. I would definitely recommend this dealership
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Jun 18, 2017
Chris met all my needs and answered all my questions. Very pleased with working with the Ciocca team! Thank you
0 of 1 people found this review helpful.
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Jun 17, 2017
We purchased a 2012 Ford Explorer XLT on 6/16/17. Very very satisfied with the vehicle and the Ciocca Team!
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Jun 7, 2017
Very responsive and helpful
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May 5, 2017
Nice and friendly sales person, worked with me on the price of truck.
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May 6, 2017
Response from current dealership:
Thank you so much Keith. We'll always be here for you down the road and please don't forget to take advantage of your Ciocca Promise. Take Care!
Apr 9, 2017
Great prices, really nice people, very informative. I bought a nice truck from them.i will buy from them again and refer them to everyone.special thanks to Mark.
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Dec 23, 2016
Worked with Sherah, extremely helpful and responsive.
0 of 1 people found this review helpful.
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Jan 2, 2017
Response from current dealership:
Thank You so much Mark!
Sep 23, 2016
very plasent would go there again
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Sep 26, 2016
Response from current dealership:
So happy you had a good experience William. Thank you for your feedback!
Sep 21, 2016
Outstanding dealer. Was very happy with them actually purchased the vehicle thank you.
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Sep 26, 2016
Response from current dealership:
Thanks so much Raymond!! Enjoy your wheels!
Aug 30, 2016
Fantastic follow up on my request for information and pricing. They kept looking for the best promotions to get a payment that I was comfortable with. Best in class professional customer service. I live in New York and willing to drive 200 miles to buy this car from this dealership.
1 of 1 people found this review helpful.
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Sep 26, 2016
Response from current dealership:
Thank you so much and we're very happy that you had a wonderful experience!
Aug 29, 2016
Truck was sold before I could see it
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Jul 27, 2016
Very nice
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Aug 1, 2016
Response from current dealership:
Thank you so much RoseMarie! We really appreciate the compliment!
May 21, 2016
These guys are good. The car just wasn't quite right for me.
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Aug 1, 2016
Response from current dealership:
Thank You John! Please keep an eye out on our inventory. We get new and used cars in regularly. Take Care.
Apr 29, 2016
Great Experience! I talked on the phone with Sherah Cooney and Kalyn Wishwanick and set up and appointment. Once I got there Mark Magrann took good car of me. He took his time to explain everything and get several more information that I had asked for! NEVER felt pressured into anything! Great experience and would come back to buy another car. Can definitely recommend. Hence 5 STARS
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Jul 16, 2016
Response from current dealership:
Thank You so much! We appreciate your wonderful words! We'll always be here for you any time!
Feb 25, 2016
Responded quickly, vehicle I was interested in was no longer available.
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Feb 21, 2016
Contacted me immediately, very professional and scheduled a test drive for next day. I traveled over 2 hours to their location. They were very informative and able to negotiate on a CPO Ford. They also added some extras to help close he deal and provided the best rate for financing, of course great credit really helps. I felt very good with the deal that i made and would I would buy there again. I would be great if I lived closer to this dealership.
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Feb 21, 2016
Excellent communication from dealer after my inquiry.
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Feb 15, 2016
Only dealt with them on the phone and they were very friendly and informative.
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Feb 3, 2016
I was making a deal for a car! They wanted me to come look at it beings I was out of state I declined too and wanted to proceed in buying the car asap without being there. We agreed on priced, they ran my credit and approved me. On my way of a 3hr trip to sign papers and get the car I get a email saying they sold it after all of that and me being on my way to get it
3 of 3 people found this review helpful.
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Feb 3, 2016
Absolutely great buying experience!
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Jan 17, 2016
Got back to me right away however the truck sold right away....very honest
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Jan 8, 2016
Cant really rate this dealer bc I havent delt with them but they do follow up with you.
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Jan 6, 2016
The nicest customer service you could get. We did not go with this dealer due to time constraints when traveling due to them being out of our area.
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Jan 2, 2016
contacted me the next day, and very helpful, but i,m not going to buy a truck at this time, probably in the spring
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Dec 29, 2015
Very knowledgeable and friendly. I never felt pressured during the entire process. Great group.
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Dec 10, 2015
Great experience shopping at Ciocca Ford
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Nov 6, 2015
Dealership performed great working with me but I found a better deal at a local off brand dealer. The sales person Daniella was professional and worked very hard and I will contact her for my next purchase.
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Sep 14, 2015
I would recommend this dealership. The sales person I worked with was very knowledgable about the vehicle was interested in. The price of the vehicle was set at an attractive amount. The sales people did not seem pushy as with other dealerships. The finance person was also thorough and detailed about the entire pricing structure. I would recommend this dealership to others that are looking for a less stressful buying experience.
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Aug 17, 2015
Very nice dealership to deal with. Thank you Troy, Nick, Danny and Katelynn
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Aug 6, 2015
Very responsive
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Mar 2, 2015
a little pushy about their warranty program, other than that ok
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Nov 23, 2014
They were great.
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Jul 31, 2014
If u need a car and dont know where to go. Go to this Faulkner's. They were absolutely helpful ,nice, knowledgeable, and did everything in their power to get me a car. Everyone who works there are great and wonderful . They even stayed after closing to explain and make sure i was comfortable with everything. I did not feel rushed or feel like i was just a sale. They treated me w respect and courtesy. I would definitely go back and refer anyone who needs a car to these wonderful people. Thanks again for making my very first car buying experience a wonderful and unforgettable one.
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Sep 16, 2013
Very helpfull and curtious.enjoying my expedition!
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Feb 4, 2012
drove an hour to get there, call was SOLD, yet car is still listed on this and there website. Bait and switch
1 of 1 people found this review helpful.
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