Chris Leith Dodge RAM

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10936 Star Rd
Wake Forest, NC 27587

Sales: (855) 434-7905

Service: (919) 556-3137

Closed Today (Sun)
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Jul 8, 2017
5 thanks Always follows up!Veryhelpful! They r looking for me! Trying to help me get what I want! They r there to help me!! Thanks very much
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Feb 3, 2017
Listed milage was incorrect by 2700 miles. Over all it was good. Spent close to 5 hours total in the buying process, which to me, is way too long. Other than that I have no issues thus far.
1 of 1 people found this review helpful.
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Jan 16, 2017
Salesman contacted me that the vehicle I was interestefd in had been sold. But I was surprise that he didn't ask if the dealer could locate the same vehicle I was looking for. Maybe they don't needmy business.
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Response from Chris Leith Dodge RAM:

Hello Kenneth,

We apologize that your experience with our sales department did not meet your full expectations.  We always strive to provide a positive customer experience and want to make sure that any customer coming to visit us from a distance does not invest a large amount of time and travel if the specific vehicle they were interested in has since been sold. This is especially true with specialty vehicles that may or may not be hard to come by and difficult to locate or replace.  We of course would be happy to search for a similar vehicle to meet your needs and would love the chance t
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Dec 3, 2016
Excellent experience! Kirby responded immediately and was very professional and straight forward. We purchased the 4Runner the next day!
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Nov 29, 2016
Cory work to the fullest extent to take care of you!
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Oct 7, 2016
Good customer service and contacted me.
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Sep 22, 2016
I was pretty clear on what I was looking for in a used vehicle and that the interior needed to be in excellent condition along with the normal things that one considers when making such an investment. I also was clear that I would be driving 2 hours to come look at the vehicle. I find it very odd that a vehicle that has been for sale 50+ days on a lot and NO one including the manager has any idea of damage to a seat that was noticeable immediately when I opened the passenger door. NOT one photo on the website indicated any such damage. To me this is clear deception and led me to wonder what else I wasn't being told about. We asked to have the vehicle pulled into the shop as it was dark out to further inspect and the fact that the shop is dim lit at best and my husband was trying to look at a vehicle with a flashlight on his cell phone raised the final flag that this was not a good idea. The entire experience was unprofessional and a disappointment. Would NEVER go back...sorry.
1 of 1 people found this review helpful.
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Response from Chris Leith Dodge RAM:

We are truly sorry your experience with us did not meet your expectations and apologize that the pre-owned vehicle you viewed did not meet your standards. We take our customers experiences with us to heart and do everything in our power to ensure we give every customer the best possible car buying experience available. If you would like to discuss the issues that prevented us from earning your business further please contact sales manager Tim Grissom at 9195548008.  
Sep 11, 2016
Jaleb111Jaleb111
Very professional
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Aug 6, 2016
So far so good haven't bought truck yet but sales make you feel like a friend rather then customer.
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Jun 26, 2016
Very informative and timely response. Somewhat hesitant to deal with this dealership due to other reviews. We ended up buying elsewhere.
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Response from Chris Leith Dodge RAM:

Hi Diane,

Thank for giving us the opportunity to earn your business and we are sorry we were unable to do so.  We take customer service very seriously here and are glad to hear that we were able to answer your questions.  We also take our customers opinions to heart and strive to make this the best buying experience possible for all of our customers.  We currently hold a 4.7/5 stars rating on Google reviews, a 4.9/5 rating on dealer rater, and a 4.9/5 rating on cars.com based on over 350 separate customer reviews.  If there was any issue in particular that prevented us from doing business
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Jun 6, 2016
This car was already sold...but my experience and car purchase with them was wonderful!!
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Response from Chris Leith Dodge RAM:

Lisa,
Thanks so much for your business, we really appreciate you giving us the opportunity to find the right vehicle for your needs and are very glad we were able to assist you.
May 8, 2016
Dealer quickly responded to my email and contacted me via phone.
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Apr 16, 2016
Helpful on the phone. Let me look at a car before running it through their shop. Limited experience overall but good for our length of interaction.
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Mar 28, 2016
Excellent service
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