Choice Motors

1590 W 16th St
Merced, CA 95340

Sales: (858) 877-9749

Today 8:00am - 9:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 1, 2017
GuruTPL3
The dealership did contact me, initially but never followed up. I had asked for pictures of the vehicle since they are not posted. Person said he'd get back to me the next morning with the addition information I requested and he never did. That's too bad because I have my loan ready to go and they have several of the vehicles I'm interested in.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Choice Motors:

We want to thank you for taking time to give us a reviews on CarGurus, we take our reviews very seriously, My name is Mohammad and i am the Sales Manager here at Choice motors, i want to apologize for not following up with you, I want to make things right and take care of you, Please Give me a call at 209-233-9595. Or Email me at merced.choicemotors@yahoo.com
Aug 2, 2017
Responsive
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Jul 17, 2017
Guru9H66X
Absolutely horrible called and gave the gentleman all my information took him 2 days to get back to me and then somebody else told me oh we sold the truck it but yet it still online for sale gentleman on the phone tells me how slow everything is out there would think you'd be wanting to so a truck
1 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Choice Motors:

I'm sorry you had such a poor experience with us! We take reviews like this very seriously. Please give us a call 209-233-9595.
Jul 16, 2017
Castro_14
Very helpful and get back to you right away. Even though i have not purchased a vehicle with them YET, i will be doing business with them in the near future. I recommend Fabrizio.
Is this review helpful? Yes | No

Response from Choice Motors:

Thank you for the awesome review, We appreciate you taking the time to write us a review. Hopefully in the near future we will earn your business.
Jun 23, 2017
A+ good service bought the vehicle I wanted no pressure smooth and easy purchase they even delivered the truck to my address which is in another city from their location
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 22, 2017
grate experience friendly
Is this review helpful? Yes | No
May 3, 2017
Won't be shopping there. Read the reviews about the advertised pictures not being the same as the vehicle at the lot. I emailed on a truck asking for the actual picture (wanting to see it before I took the hour an a half drive there)and never got a response even though I was told the dealership would be in contact with me. Plus their not BBB approved. So I'll be searching for my $48,000 truck somewhere else.
13 of 15 people found this review helpful.
Is this helpful? Yes | No

Response from Choice Motors:

Hello Lisa,
I'm sorry you had such a bad experience with us at Choice Motors. We take reviews like this very seriously, and we are truly sorry that no one got back to you when you reached out to us. We would really appreciate a second chance, so please give us a call and ask for the manager. We would love to help you out if you are still looking.
Best regards,
Customer Relations
209-233-9595


EDIT As of June 2017 we have since hired a professional photographer and fixed the problem of our photos being altered with by the previous photographer. All of our current photographs match that
 More ...
May 2, 2017
helpful, friendly
1 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Choice Motors:

Thanks for the great review, Mario! :)
Mar 30, 2017
Travisw559
I would highly recommend that anyone looking for a used car, would look elsewhere. The salesman I dealt with was extremely unprofessional and shady. He looked and acted like he was high and basically acted like he didn't want to be there. I would have to repeat myself two, three, sometimes four times before anything would get done. I even spent 20min on the phone with this guy, and the next day he would ask me all the same questions again like he didn't even recall our conversations. Overall, It was an uncomfortable experience and I walked away with more questions than I had going in. I actually did get approved for a vehicle, but by the time it came down to signing the paperwork I was so uncomfortable about the answers I was getting and the overall experience, that I got up and walked away.
8 of 10 people found this review helpful.
Is this helpful? Yes | No

Response from Choice Motors:

I'm sorry you had such a poor experience with us! We take reviews like this very seriously. If there is anything we can do for you, please give us a call. 209-233-9595
Mar 22, 2017
The general manager Mohammad and the salesman Christian were both gentlemen and did everything they could to put the deal together. I'm extremely happy with my purchase.
5 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Choice Motors:

Thank you for the wonderful review, Danny! We appreciate you taking the time to write us a review and we hope to see you in the future!
Dec 1, 2016
Shady dealer sucks you in with a great deal online then go to see the car, it's not there. They try to sell you a different car. Lied and said oh the car you want will be back on the lot tomorrow. So we go back and it's the same car that was there yesterday, not the car advertised at least the pictures didn't match. Overall I would not do business with them.
30 of 31 people found this review helpful.
Is this helpful? Yes | No

Response from Choice Motors:

EDIT As of June 2017 we have since hired a professional photographer and fixed the problem of our photos being altered by the previous photographer. All of our current photographs match that exact same vehicle.


Hello Anna,

I'm sorry your experience here was not one that you expected. We take reviews like this very seriously and I hope I can help to make it right.

If possible, please give me a call at the office so we can discuss the situation further. My office number is 209-233-9595. I look forward to hearing from you.

Best regards,
Dana S.
Customer Relations
209-233-9595
Oct 6, 2016
I was treated great. Steve helped me with getting me put into a car. I have already recommended this dealership to my coworkers. I would go back there again!
7 of 11 people found this review helpful.
Is this helpful? Yes | No

Response from Choice Motors:

Hello Kathy,

Thank you for taking the time to write such a wonderful review! Steve loves it when one of his customers shows their satisfaction through a positive review.

We really appreciate your business and I am glad you had such a great experience here at Choice Motors.

Thanks, again, and we look forward to helping you in the future!

Best,
Dana S.
Customer Relations
Jul 16, 2016
flasor
The truck was not what I was looking for, but the dealer responded quickly.
3 of 7 people found this review helpful.
Is this helpful? Yes | No
Jul 15, 2016
Great truck at great price! They were very helpful and did not pressure to make the sale. They are a good team!
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Apr 18, 2016
They were very nice. Found the car I'd been looking for and got a great price for it. An overall great experience.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Read 3 old reviews
May 22, 2015
I had seen a truck that fit all of our criteria and inquired about it. Victor (our salesman) was great at answering our questions and concerns. When we got there our truck was ready and waiting for our test drive. Mohammed (our sales manager) made the entire purchase process easy and simple. I was under a timeline the day we went to the dealership but both of them made the process smooth and quick. I would highly recommend both men and their dealership to family and friends that are looking for a fair price and a non pushy atmosphere to purchase a late model vehicle and i would definitely buy my next vehicle from them. Well done men! ...PS. My wife loves her new truck :)
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Jan 22, 2014
They were extremely rude and not to mention that the car did not look like the one on the pictures. The 2007 honda civic lx that they had posted had many problems with it, and the door was even coming apart. Another issue that I had with them was that they couldn't even remember my information! My father was going to help me with the financing, and then they had the courage to call me the next day asking me if my aunt was going to help me!!
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Apr 14, 2013
Customer service very poor and cars/trucks not worth what their priced at.
3 of 4 people found this review helpful.
Is this helpful? Yes | No

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