Chicago Cars Direct

Is this your dealership? Sign up for a dealer account

2300 W Windsor Ct
Addison, IL 60101

Sales: (630) 889-0911

Closed Today (Sun)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Dec 21, 2017
Bercilak
I did not wind up buying a car from them, but I can say that, when I inquired about a few cars, they were responsive without being pushy. And Tom is a real car guy, not just a salesman.
Is this review helpful? Yes | No
Dec 3, 2017
Responded quickly
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 1, 2017
excellent
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 26, 2017
Guru1GSB
this dealer responded promptly
Is this review helpful? Yes | No
Oct 19, 2017
I was contacted by Tom from Chicago Cars Direct the same day I had logged onto Car Gurus.com and had requested a phone call. I made an appointment to see the 2013 Toyota FJ Cruiser a couple days later. When my wife and I arrived we were greeted by Tom and shown the vehicle by salesman Richie. Both Richie and Tom were very courteous and knowledgeable about any of the vehicles offered for sale.
Is this review helpful? Yes | No
Sep 24, 2017
No pressure selling, but a bit of urgency. Wound up buying this car, can't say enough about it. Looks nearly brand new. Only thing I wish was that I didn't have to completely fill up the car after I bought it. Mark is the best, totally patient even with my umpteenth text.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 13, 2017
Riskvin
Very good salesman
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 11, 2017
King10650
Ric was very patient and great to work with. I was from out of town and had to drive 6 hours to get the vehicle I wanted. The car was in perfect condition as Ric said over the phone. Once I showed up, the process took about 30-45 minutes. Very smooth transaction. I would highly recommend Ric.
Is this review helpful? Yes | No
Sep 2, 2017
Car was everything as described. We were very pleased with the car and its condition. Personal were friendly and professional. Would deal with them again
Is this review helpful? Yes | No
Jul 2, 2017
Guru73QQ
Responded quickly and professionally to our inquiry. The vehicle had unfortunately just recently sold and the listing had not yet updated, but they offered to stay in touch regarding future inventory which might meet our needs with no pressure to sell us something we didn't want. Would consider them for future purchases.
Is this review helpful? Yes | No
Jun 6, 2017
Nickolas Saide
Very good experience, knowledgeable and well priced. Would recommend to others.
Is this review helpful? Yes | No
May 30, 2017
Great experience! Fast, friendly, fair, & knowledgeable.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
May 29, 2017
Currently working on a vehicle but Dealership got back to me timely was kind and helpful. Still working with them and will send Family here as well.
Is this review helpful? Yes | No
Apr 10, 2017
Sopena
Extremely easy transaction, once I decided to purchase the car it took 15 minutes or less of paperwork and we drove off. Highly recommend this type of buying. Saw car on CarGurus on Sunday sent email making sure car was still available, sent another email asking price with doc fees and any other fees, showed up Tuesday with a check in hopes that I should be happy with it and I was! Thanks Chicago's Cars Direct!
Is this review helpful? Yes | No
Mar 19, 2017
Allure_399
Had a very good experience, really like my car!
Is this review helpful? Yes | No
Mar 16, 2017
It was the most pleasant car buying experience ever. Great car, Great price and great people to work with.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 27, 2016
Very Helpful! Quick response! Ended up buying closet to home.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 20, 2016
A very good/positive experience; Mark Kanter communicated with me immediately via email and phone, and thereafter was very helpful with my ongoing inquiries including his sending me an "up-close"/detailed video of the selected vehicle. Highly recommended/very professional. Robert
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 19, 2016
Great response time
Is this review helpful? Yes | No
Oct 12, 2016
Contacted the dealer for specific information about this car and he responded by email answering all my questions. Unfortunately the car sold quicker than we could make a decision to see it. The Dealer however contacted us about the sale and offered to find a similar car in their network. We appreciated this very much. They keep their cars indoors and well maintained.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 28, 2016
Contacted me via email to inform the car had sold.
Is this review helpful? Yes | No
Aug 24, 2016
Excellent response.
Is this review helpful? Yes | No
Aug 4, 2016
great people to do business with. great comunication. sent needed parts next day. did all they could to make my purchase fast , had everything ready to go and did not hastle or play games. sent email to see if everything was ok.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 13, 2016
Great response but vehicle did not meet my requirements
Is this review helpful? Yes | No
Jun 12, 2016
Great!
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 10, 2016
The guys at CCD were very responsive, polite and professional. I made an appointment. Looked at and drove the car I was interested in. Which looked exactly like (if not better than) the photos and never felt pressured at any time. In a way I like the no barter approach. So I bought the car. A week later and I am still happy with my purchase.
Is this review helpful? Yes | No
May 25, 2016
They responded going to see vehicle possibly this weekend.
Is this review helpful? Yes | No
Apr 22, 2016
Exceptional!!
Is this review helpful? Yes | No
Apr 11, 2016
Best car buying experience ever. Low key, no pressure, very fair pricing for both trade in and final sale. A real pleasure to deal with.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 1, 2016
Said they would not negotiate price; Said they had Best price Online in country; I found another dealer with similar vehicle for $1500 less.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Mar 16, 2016
Good
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 25, 2016
Excellent Customer Service.
Is this review helpful? Yes | No
Feb 21, 2016
I was contacted immediately by a very professional sales associate who answered my questions and advised me when photos were available. I was later sent a very detailed video link. I'm very pleased with Chicago.Cars Direct's response...
Is this review helpful? Yes | No
Jan 28, 2016
Five stars.
Is this review helpful? Yes | No
Read 39 old reviews
Jan 12, 2016
I have been looking to purchase a Cadillac CTSV for several months now but could not find that "deal" that was the one-owner, low mileage used vehicle at the right price. After the lengthy search, I stumbled upon Chicago Cars Direct located in Addison, IL that advertised a used 2012 Cadillac CTSV "coming soon" to their Internet site. I inquired immediately to the dealership via their Internet site and within an hour, I had a response from Mark, one of the owners to the car dealership. He emailed me the price which was within the ideal price range I was looking. He told me the car was not detailed upon arrival to their facility as they had just purchased it within the past few days but he would contact me the following week (due to the year end holidays) once the car was available for viewing. I decided to make a surprise visit to the dealership as I was in the area. Mark was surprised to see me and was hesitant to show me the vehicle because it had not been detailed to their expectations yet. I insisted since I was in the area and he reluctantly took me to their showroom to see the vehicle. Even before their detailed inspection, I was pleasantly surprised at the amount of cleanliness the vehicle already had prior to their detailing. I inquired about a test drive and he easily agreed. We hopped into the CTSV and we were both pleasantly surprised as to the power behind this incredible vehicle (and gave Mark a bit of white knuckles ride). Upon return to the dealership, I purchased the car on the spot. They detailed the car within the week (a rim needed to be slightly touched up as well as full maintenance inspection) and I picked it up the following week. The car was absolutely immaculate and this was a very smooth transition on behalf of all of their team members. I felt no pressure to purchase their warranty and all partners I spoke with at the dealership were very knowledgeable and incredibly easy to work with. I would definitely purchase another vehicle from Mark Kanter and his team at Chicago Cars Direct.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 11, 2016
Made my car buying a pleasure
Is this review helpful? Yes | No
Dec 21, 2015
Very responsive and great follow-up.
Is this review helpful? Yes | No
Dec 12, 2015
Great responded with good info
Is this review helpful? Yes | No
Nov 19, 2015
Great response and customer care from Mark. But I had to cancel our appointment.
Is this review helpful? Yes | No
Nov 13, 2015
great follow up, very professional and knowledgeable. Would recommend them highly.
Is this review helpful? Yes | No
Nov 6, 2015
Excellent and helpful response. Very professional follow up.
Is this review helpful? Yes | No
Oct 23, 2015
Very professional yet casual atmosphere. Quality inventory and did not hard sell. Mark and Earl made it easy to purchase from out-of-state.
Is this review helpful? Yes | No
Oct 21, 2015
ieavn
Very nice but they seem to not focus in financing so if you go there bring your own bank.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 12, 2015
They communicated well during the process, pictures were detailed and plentiful. Only complaint is that the vehicle had less than a quarter tank of gas, and gas is cheap!
Is this review helpful? Yes | No
Sep 21, 2015
Very professional.
Is this review helpful? Yes | No
Sep 12, 2015
Nice service!
Is this review helpful? Yes | No
Jul 25, 2015
Dealer was totally unwilling to deal.. Not even a penny. Would not return my messages after asking to deal.. Car was advertised with a best offer. But when I asked about an offer, I was told they do not deal or take offers. Bad advertisement.
Is this review helpful? Yes | No

Response from Chicago Cars Direct:

I'm sorry that you did not like your experience with us.  We put our best price online and don't play the "Back and Fourth" game that most people don't like about car dealerships.  We make sure we have the best prices online for a comparable car and sell our vehicles quickly. Some customers like the traditional negotiation scheme and we obviously aren't the organization for them.  But the majority of customers love our client focused, up-front process of our best price first.  Again, I'm sorry that we're not the organization for you but I wish you the best of luck in your search for
 More ...
Jul 3, 2015
Sales rep was extra nice the car I wanted was not available however he sent me another one and I actually like it. The car was slightly higher my budget is $24000 I am paying cash. I am going to continue to search around.
Is this review helpful? Yes | No
Jun 13, 2015
Keep the car for sale few Weeks when the car was allready sold.
Is this review helpful? Yes | No

Response from Chicago Cars Direct:

Thank you for your input.  I know you were disappointed that the vehicle was no longer available.  The client who purchased the vehicle kept it here for quite a while until they had a chance to travel to Chicago to pick it up.  They were very excited to come and get it but they wanted to find the time to make it a proper vacation in the City of Chicago doing some sightseeing in their new vehicle.  We let them store the vehicle here until it left which is why it was on the website.  Again, I'm sorry that you were disappointed but I hope this helps explain the situation.  Have a great Summer!
Apr 30, 2015
Excellent Car Dealer. would buy from them again. they were very helpful thru every step of the process and completed everything in a very timely manner. they even picked me up from the airport since I flew in from out of town to purchase a car from them.
Is this review helpful? Yes | No
Mar 29, 2015
David was great there. Secure your own financing. Dont jack around with huge banks and all that. So far, the car is exactly what I expected and more. Fingers crossed it will continue to be an amazing ride. Highly recommend the dealer. Great atmosphere and no pressure.
Is this review helpful? Yes | No
Mar 1, 2015
Thank you great business
Is this review helpful? Yes | No
Feb 19, 2015
Dave McCann was very helpful,provided an accurate representation of the car and was a pleasure to deal with.I would definitely consider buying from him again.
Is this review helpful? Yes | No
Jan 24, 2015
Awesome dealer
Is this review helpful? Yes | No
Jan 20, 2015
Dealer responded immediately! I bought a Lexus from them and I was very happy with the overall service!
Is this review helpful? Yes | No
Dec 22, 2014
Havnt bought a car yet, but with the level of professionalism already extended I will be soon.
Is this review helpful? Yes | No
Dec 13, 2014
Excellent
Is this review helpful? Yes | No
Nov 13, 2014
Sales rep replied within an hour or so. Helpful and knowledgeable in regards to the vehicle I was interested in.
Is this review helpful? Yes | No
Oct 19, 2014
Helpful on phone & with scheduling an appointment for my son in Chicago to inspect car as I live in upstate NY.
Is this review helpful? Yes | No
Oct 1, 2014
Great experience overall, they answered all of my questions promptly. The cars look great and the prices are very competitive compared to my local dealer here on the East Coast. I havent decided what car to buy yet, I but I'll look to purchase from Chicago Cars Direct when I do!
Is this review helpful? Yes | No
Sep 24, 2014
they answered what i asked them about
Is this review helpful? Yes | No
Sep 12, 2014
This dealer accused a local BMW dealer of bad faith when I requested an inspection by that dealer. Further, they attempted to extract a $1,000 non-conditional deposit before any inspection took place. These folks represent the worst aspect of 'used car salesmen', avoid them!
Is this review helpful? Yes | No

Response from Chicago Cars Direct:

Martin,

We apologize for any confusion or misconception of our policies. We sell many cars to clients around the world, many of them have never set foot in our dealership. We have many years of experience running this type of business and have done our best to make the best purchasing experience possible, especially for those that can't physically be here at our dealership.

Please keep in mind this is Not how the conversation went. We NEVER said there was anything wrong with BMW Dealers, we said We would ONLY take our M3 to a BMW Dealer and offered Westmont BMW as the closest dealer. We
 More ...
Aug 5, 2014
They responded quickly and i will reference their site in the future
Is this review helpful? Yes | No
Aug 2, 2014
extremely knowledgeable and professional.very informative and most of all honest. I am not quite ready to do business now but would consider them very strongly in future. jay from boston, ma.
Is this review helpful? Yes | No
Jul 25, 2014
I bought a car from this guys! I would recommend them to anyone! Zero pressure!
Is this review helpful? Yes | No
May 25, 2014
friendly.
Is this review helpful? Yes | No
Apr 21, 2014
These people know how to get it done. Willing to negotiate, communicate and be flexible. I couldn't buy the Shelby I originally inquired about but worked with Ryan ( a sharp young man) and ended up with a beautiful 2009 torch red low mileage Shelby GT 500. Professional operation, in tune with the customer. I Love the new car and consider myself Lucky to have hooked up with Chicago Cars Direct. I live in Michigan, and the 3.5 hour drive one way was worth the effort. Car gurus is great too.
Is this review helpful? Yes | No
Apr 1, 2014
Politely followed up my call and answered my questions with no pressure. Didn't have exactly what I wanted.
Is this review helpful? Yes | No
Mar 31, 2014
GThompson
Outstanding service. A different business model but totally Honest! I wanted to purchase from them but the vehicle they had didn't fit my needs. And the owner told me that! Tom - Great Family Man. Provided valuable feedback on the vehicle, extremely transparent. Highly recommend them if you are looking for a luxury used car.
Is this review helpful? Yes | No
Feb 16, 2014
Great deal
Is this review helpful? Yes | No
Nov 27, 2013
Truck wasn't ready to sell, and they wanted down payments. Go to buy the truck, pieces missing. Said they were ordered. Wasted my time with junk.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 25, 2013
Good follow up communication; however, I could not get them decreasing the price of the car I was interested in.
Is this review helpful? Yes | No
Jan 12, 2012
Vehicle was already sold, but they were professional enough to get back to me and let me know.
Is this review helpful? Yes | No

Other Nearby Dealers

Patrick Cadillac - 213 listings
526 Mall Dr Schaumburg, IL 60173
2 reviews
Global Auto Finance & Lease - 67 listings
701 Lake St Maywood, IL 60153
2 reviews
Clover Motors - 45 listings
24W445 Lake St, Roselle Roselle, IL 60172
3 reviews
Auto Park Imports - 39 listings
1824 N 32nd Ave Stone Park, IL 60165
6 reviews
Auto Deals - 26 listings
24W445 Lake St Roselle, IL 60172
5 reviews
JK Auto Sales - 21 listings
2090 N Mannheim Rd Melrose Park, IL 60164
3 reviews
Ardmore Auto Sales Inc. - 19 listings
772 W Hawthorne Ln West Chicago, IL 60185
2 reviews
Schaumburg Auto Group - 17 listings
617 W Wise Rd Schaumburg, IL 60193
1 review
M&A Motors Inc. - 12 listings
420 W Kay Ave, Unit G. Addison, IL 60101
2 reviews
Tri State Auto Group - 11 listings
2407 E Oakton St, Ste A2 Arlington Heights, IL 60005
2 reviews
Level Motors - 8 listings
276 W Grand Ave Elmhurst, IL 60126
1 review
Melrose Auto Outlet - 7 listings
2250 N Mannheim Rd Melrose Park, IL 60164
4 reviews
Arlington Imports - 5 listings
120 Elizabeth Dr Arlington Heights, IL 60005
2 reviews
007 Motors
344 W Laura Dr Addison, IL 60101
4 reviews
I-Vehicles
556 W Lake St, Unit A Elmhurst, IL 60126
1 review

Popular Used Cars

Used Ford F-150
3,370 Great Deals out of 226,796 listings starting at $1,250
Used Ford F-250 Super Duty
489 Great Deals out of 47,251 listings starting at $1,817
Used Chevrolet Silverado 1500
3,078 Great Deals out of 163,282 listings starting at $1,500
Used Chevrolet Silverado 2500HD
450 Great Deals out of 29,883 listings starting at $2,000
Used Ram 1500
1,531 Great Deals out of 120,264 listings starting at $4,250
Used Ram 2500
185 Great Deals out of 34,529 listings starting at $6,995
Used Toyota Camry
1,137 Great Deals out of 77,517 listings starting at $1,400
Used Toyota Corolla
931 Great Deals out of 66,174 listings starting at $1,500
Used Honda Civic
736 Great Deals out of 54,088 listings starting at $1,495
Used Honda CR-V
782 Great Deals out of 54,168 listings starting at $995
Used Toyota RAV4
716 Great Deals out of 55,525 listings starting at $999
Used Honda Accord
909 Great Deals out of 79,343 listings starting at $1,295
Used Nissan Rogue
895 Great Deals out of 66,300 listings starting at $3,599
Used Nissan Altima
1,211 Great Deals out of 75,428 listings starting at $900
Used Ford Escape
1,331 Great Deals out of 99,254 listings starting at $1,000