Cherner Brothers Auto Brokers

10566 Metropolitan Ave
Kensington, MD 20895

Sales: (301) 945-8249

Today 9:00 AM - 6:00 PM
(Open Now)
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https://static.cargurus.com/images/forsale/2017/10/21/23/26/2014_nissan_murano-pic-4403378156219467872-152x114.jpeg

2014 Nissan Murano S AWD Used Cars in Kensington, MD 20895

Great Deal
$3,620 BELOW
CarGurus IMV of $13,618

Price: $9,998

Mileage: 97,196

Location: Kensington, MD 20895

Average time on market: 51 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Gun Metallic Description: Used 2014 Nissan Murano S AWD for sale - $9,998, 97,196 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/12/23/23/2012_ram_1500-pic-8868475617313370388-152x114.jpeg

2012 Ram 1500 ST Quad Cab 4WD Used Cars in Kensington, MD 20895

Great Deal
$3,476 BELOW
CarGurus IMV of $17,967

Price: $14,491

Mileage: 80,586

Location: Kensington, MD 20895

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Bright White Description: Used 2012 Ram 1500 ST Quad Cab 4WD for sale - $14,491, 80,586 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2018/01/03/23/24/2015_lincoln_navigator-pic-1643537541467771356-152x114.jpeg

2015 Lincoln Navigator L 4WD Used Cars in Kensington, MD 20895

Great Deal
$3,302 BELOW
CarGurus IMV of $42,595

Price: $39,293

Mileage: 32,359

Location: Kensington, MD 20895

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2015 Lincoln Navigator L 4WD for sale - $39,293, 32,359 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/12/08/23/25/2008_toyota_matrix-pic-1664506428440919430-152x114.jpeg

2008 Toyota Matrix XR Used Cars in Kensington, MD 20895

Great Deal
$1,264 BELOW
CarGurus IMV of $7,260

Price: $5,996

Mileage: 89,599

Location: Kensington, MD 20895

Certified Pre-Owned: No Transmission: 5-Speed Manual Color: Silver Streak Mica Description: Used 2008 Toyota Matrix XR for sale - $5,996, 89,599 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/10/26/23/19/2013_chevrolet_silverado_1500-pic-7926739796177609912-152x114.jpeg

2013 Chevrolet Silverado 1500 Work Truck LB Used Cars in Kensington, MD 20895

Good Deal
$2,047 BELOW
CarGurus IMV of $12,328

Price: $10,281

Mileage: 95,733

Location: Kensington, MD 20895

Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Summit White Description: Used 2013 Chevrolet Silverado 1500 Work Truck LB for sale - $10,281, 95,733 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2017/10/11/23/22/2012_lexus_rx_350-pic-3039578993951429676-152x114.jpeg

2012 Lexus RX 350 AWD Used Cars in Kensington, MD 20895

Good Deal
$2,064 BELOW
CarGurus IMV of $21,563

Price: $19,499

Mileage: 66,628

Location: Kensington, MD 20895

Average time on market: 28 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Tungsten Pearl Description: Used 2012 Lexus RX 350 AWD for sale - $19,499, 66,628 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/11/18/23/27/2014_ford_e-series_cargo-pic-540504030412789441-152x114.jpeg

2014 Ford E-Series Cargo E-250 Used Cars in Kensington, MD 20895

Good Deal
$2,093 BELOW
CarGurus IMV of $17,079

Price: $14,986

Mileage: 92,570

Location: Kensington, MD 20895

Average time on market: 32 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Oxford White Description: Used 2014 Ford E-Series Cargo E-250 for sale - $14,986, 92,570 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2017/11/20/23/23/2015_buick_lacrosse-pic-4450990702922216343-152x114.jpeg

2015 Buick LaCrosse Leather FWD Used Cars in Kensington, MD 20895

Good Deal
$2,261 BELOW
CarGurus IMV of $17,757

Price: $15,496

Mileage: 51,888

Location: Kensington, MD 20895

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Midnight Amethyst Met Description: Used 2015 Buick LaCrosse Leather FWD for sale - $15,496, 51,888 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/01/16/23/25/2014_lexus_is_c-pic-4320167105247457577-152x114.jpeg

2014 Lexus IS C 350C RWD Used Cars in Kensington, MD 20895

Good Deal
$2,768 BELOW
CarGurus IMV of $38,260

Price: $35,492

Mileage: 14,456

Location: Kensington, MD 20895

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Obsidian Description: Used 2014 Lexus IS C 350C RWD for sale - $35,492, 14,456 miles with Bluetooth, Leather Seats, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/12/01/00/40/2012_mini_roadster-pic-4834802192938800727-152x114.jpeg

2012 MINI Roadster S Used Cars in Kensington, MD 20895

Good Deal
$1,260 BELOW
CarGurus IMV of $15,042

Price: $13,782

Mileage: 41,631

Location: Kensington, MD 20895

Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Spice Orange Metallic Description: Used 2012 MINI Roadster S for sale - $13,782, 41,631 miles with Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/01/13/00/22/2013_chevrolet_express-pic-6129756346622851617-152x114.jpeg

2013 Chevrolet Express LT 2500 Used Cars in Kensington, MD 20895

Good Deal
$2,145 BELOW
CarGurus IMV of $14,639

Price: $12,494

Mileage: 97,475

Location: Kensington, MD 20895

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2013 Chevrolet Express LT 2500 for sale - $12,494, 97,475 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2017/11/06/23/29/2004_jeep_wrangler-pic-8417943273154752978-152x114.jpeg

2004 Jeep Wrangler Sport Used Cars in Kensington, MD 20895

Good Deal
$1,512 BELOW
CarGurus IMV of $12,007

Price: $10,495

Mileage: 104,775

Location: Kensington, MD 20895

Average time on market: 32 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Flame Red With Dark Khaki Hard Top Description: Used 2004 Jeep Wrangler Sport for sale - $10,495, 104,775 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/11/13/23/25/2014_chrysler_town___country-pic-7521910560001795633-152x114.jpeg

2014 Chrysler Town & Country Touring Used Cars in Kensington, MD 20895

Good Deal
$1,544 BELOW
CarGurus IMV of $16,542

Price: $14,998

Mileage: 49,596

Location: Kensington, MD 20895

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Maximum Steel Metallic Cc Description: Used 2014 Chrysler Town & Country Touring for sale - $14,998, 49,596 miles with Leather Seats, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/12/08/23/25/2014_audi_q5-pic-4697935461118878799-152x114.jpeg

2014 Audi Q5 3.0T quattro Prestige AWD Used Cars in Kensington, MD 20895

Good Deal
$1,633 BELOW
CarGurus IMV of $31,127

Price: $29,494

Mileage: 44,821

Location: Kensington, MD 20895

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Maya Brown Metallic Description: Used 2014 Audi Q5 3.0T quattro Prestige AWD for sale - $29,494, 44,821 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/12/13/23/25/2013_hyundai_elantra-pic-2605974298182355004-152x114.jpeg

2013 Hyundai Elantra Limited Used Cars in Kensington, MD 20895

Good Deal
$961 BELOW
CarGurus IMV of $7,754

Price: $6,793

Mileage: 111,345

Location: Kensington, MD 20895

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Midnight Black Metallic Description: Used 2013 Hyundai Elantra Limited for sale - $6,793, 111,345 miles with Steel Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Feb 16, 2018
Extremely welcoming environment. They made the car buying experience fun and easy. I would definitely purchase from Cherner Brothers again!
Is this review helpful? Yes | No
Feb 14, 2018
JonnEl
This is mom and pop's store located in old town Kensington, next to railroad track ... reminds me of old American movie. Very friendly, helpful and I feel I can trust them. I tried their Matrix but unfortunately the price is still too high for me.
Is this review helpful? Yes | No
Feb 13, 2018
I was contacted, was asked to come in to test drive the car, I get there and they don't have a key for it. Had to walk two blocks to look at the car with no key.
Is this review helpful? Yes | No
Feb 6, 2018
jgmedinausa
Good and honest service.
Is this review helpful? Yes | No
Jan 20, 2018
Chris Bartlett
Not very good experience asked then to not run my credit without discussing with me 1st after they realized I wasn't goona be abke to get a deal done they ran my credit anyway I was pissed. Plus not very inviting atmosphere
0 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Chris:

Thank you for taking the time to leave your feedback.  As I responded to your previous review, I am very sorry that you thought the atmosphere wasn't very inviting.  As a family owned and operated business for the last 47 years this is not something we like to hear and will strive to be better moving forward.  

I believe there is a misunderstanding regarding your credit being ran.  We NEVER run anyone's credit without permission as this would be illegal and unethical.  After you went for a test drive you gave us your details in order to check your credit score and do a soft pull o
 More ...
Jan 14, 2018
Morand
Good response but the car was not what I was looking for.
Is this review helpful? Yes | No
Response from current dealership owner:
Morand, thank you for your review.  I am sorry we didn't have the car for you.
Jan 8, 2018
Diego1964
Rep. contacted me on the cell and was very courteous and polite. Checked to see if I was still interested or still looking. Informed the Rep. that I was looking for a blue or burgundy car. The Rep. courteously thanked me for taking his call.
Is this review helpful? Yes | No
Response from current dealership owner:
Diego, thank you for your review.  We will be sure to let you know if we get in the vehicle you are looking for.
Jan 7, 2018
Good salesperson, talk a little too much but very knowledgeable.
Is this review helpful? Yes | No
Response from current dealership owner:
Leon, thank you for your review and your time listening about our vehicle.  We hope to work with you in the future.
Jan 2, 2018
Quick response.
Is this review helpful? Yes | No
Response from current dealership owner:
Rudy, thank you so much for your review.  We appreciate you.
Dec 17, 2017
Very accommodating, it was between their vehicle and 2 others. They came in second. But it communication was very good!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Brad, thank you for taking the time to leave a review.  Maybe next time our vehicle will come in first.  Keep us in mind!
Dec 13, 2017
Natsguy
Quick response. I told them I was no longer interested in this vehicle and they left me alone. Refreshing.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your review.  I am sorry that our vehicle didn't work for you and we look forward to working with you down the road.
Dec 4, 2017
Very prompt and persustant
Is this review helpful? Yes | No
Response from current dealership owner:
Tom, thanks for leaving your feedback.  Happy to hear that you were taken care of.
Nov 28, 2017
MrGoodtime
Prompt responses to my inquiry. Very pleasant
Is this review helpful? Yes | No
Response from current dealership owner:
MrGoodtime, we appreciate you taking the time to leave some feedback and we are very happy to hear you enjoyed working with our dealership.  
Nov 22, 2017
GuruJWRS
The Dealer was responsive by emails. Very nice car.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for taking the time to leave a review.  We are very pleased to hear you enjoyed our sails process and our car.
Nov 7, 2017
The dealer got in touch with me in a timely manner. When I told him I wanted to go ahead And purchase the vehicle but I would need them to bring it to me because of our business hours, the salesman said there was a couple marks and bad spots and he sent me a few pictures. When the driver got here(it took them over 3 hours to get here), the van looked bad. The hood was a different color under neath and I asked if it had been in an accident because it wasn't the original hood. He told me know. I felt bad that they drove all this way, had all the paper work ready, so I bought it. The next day when I started looking over it, there were so many more problems. I took it to a local body shop to see how much it would take to fix it, he said in the thousands, that someone had wrecked it and tried to fix it themselves. It is a work vehicle for us, so I'm only fixing the roof( because it is already rusting) and just fixing part of he roof is going to cost me $1000. I'm going to have to just deal with all of the other problems. So this is a lesson learned for me not to go by pictures from a salesman. I'm not happy at all with this dealer and would never deal with them or refer to friends.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
John, thank you for taking the time to leave a review.  I apologize that your experience with us was not up to your standards.  We always try to let our customers know about any imperfections to the vehicle beforehand (whether coming to us or us bringing it to them) by communicating them via phone, sending some pictures and providing free Carfax Reports.  There is never any obligation to purchase once seeing the vehicle in person as well.  Again, I apologize that you are unhappy with your purchase and if you would like to discuss further please contact Carey at 240-731-5491.
Oct 21, 2017
Keithwilliams
These guys followed up and are great
Is this review helpful? Yes | No
Response from current dealership owner:
Keith, thank you so much for taking the time to leave a review.  We appreciate you!
Oct 13, 2017
Good dealership
Is this review helpful? Yes | No
Response from current dealership owner:
Eddie, thank you so much for taking the time to leave us a review.  You are appreciated.
Aug 29, 2017
Tee Marshall
Great follow through & excellent customer service !
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for your review and your business.
Aug 5, 2017
Brought the car to me-- very helpful.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Bill, thank you so much for taking the time to leave a review.  Enjoy the van!
Jul 16, 2017
They were very nice and competent, unfortunetely vehicle sold while I was still shopping.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Peter, thank you for taking the time to leave us a review.  I am sorry the car was sold and if we get in something similar you will be our first call.
Jun 30, 2017
They got back to me quickly and the guy I talked with was very helpful. Unfortunately, the car I liked was out of my price range.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Marcy, thank you for your review.  I am sorry that the car you wanted was sold.  If we get a similar vehicle in we will be sure to let you know.
Jun 26, 2017
Very well priced and top of the line customer service. Very friendly and helpful in getting me in and out. Best dealership I've ever been too. Thanks alot
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Sean, thank you for taking the time to leave a review and sharing your experience.  We are very happy to hear you enjoyed your experience with us!
Jun 20, 2017
Went there, test drove the car. It was in great condition so a couple days later I completed my purchase and they made it a quick and easy experience
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Alana, thank you so much for your review!  You were a pleasure to work with and we hope you love your car!
Jun 15, 2017
Nice and helpfull guys, I like the car I bought from them.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Sabry, thank you for your review.  We are very happy to hear that you enjoyed your experience and that you are enjoying your vehicle!
Jun 13, 2017
I have ms as a result my credit was damaged significantly because of the accumulating medical bills as I awaited disability. Despite this they got me approved for the car I wanted at a great interest rate they also worked with me on my down payment. They come highly recommended
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Eddie, thank you for your review.  We appreciate you sharing your experience and we are very happy we could help!
Jun 7, 2017
bishop0904
Fast response. Sadly the vehicle had already sold.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your review.  I am sorry the car was sold but hopefully we can help you in the future.
Jun 1, 2017
Guru9412M
Was nice to talk to on the phone, we set up a test drive and he gave me info about the car, but sadly the car was sold before I got a chance to see the car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you very much for your review.  Sorry the car was sold before you got a chance to see it.  Hopefully we can help you moving forward!
May 31, 2017
I am a 56 year old male, who has bought a few cars in his lifetime and Cherner Bros. Auto Brokers, Inc. has been the best buying experience in my whole life! The dealer was very responsive by messaging per phone and email. The dealer was interested in me as a person and not just a number. A very down-to-earth, homestyle experience. Cherner Bros. treated me beyond fair, did not pressure me into a purchase, gave me a great price on my trade-in, and completed the deal in little over an hours time! I would highly recommend Cherner Bros. to everybody I meet and would go back to them when I buy my next car! Thanks Cherner Bros. for being like part of family! Anthony
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Anthony, thank you so much for sharing your experience with us.  We were very happy to help in your car buying process!
May 27, 2017
I have not gotten the car yet. It is to be delivered site unseen. But the process has been wonderful. I have spoken to at least 4 different people at the dealership and all have been great. Friendly, helpful, informative. They have made buying the car from out of town easy. Information passed back and forth quickly. Just hoping the car is as pretty in person as the picture depicts. Update: The car came in and it is gorgeous. Looks perfect. Sounds incredible. Steve, Stewart, and John could not have been nicer or more helpful through the buying process. I feel lucky to have had such a good experience. Everything was so smooth and I was over 700 miles away. Thanks gentlemen. Continue to be awesome.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Eileen, thank you for your review.  We sincerely appreciate you sharing your experience and I am 100% sure you will be blown away by the car.  It has truly been our pleasure and and you have been a delight to work with.
May 11, 2017
ATX78665
Very nice and professional.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your review and thank you for taking the time out to give us the feedback.  We are glad to know you enjoyed you experience here!
May 10, 2017
They were very professional.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We are happy to know you enjoyed your time with us Jose!  Thank you for your review and you business!
Apr 28, 2017
The dealer has been very responsive to any questions I have had. I have still not purchased but is the type of seller I like dealing with...
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Marcus, thank you so much for your review.  We are please to know that you enjoy our car selling process and hopefully we can earn your business.  We wish you the best of luck in your vehicle search.
Apr 25, 2017
Great experience...Mr. Stave Branch is the coolest.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Kenneth, thank you for your review.  We are happy that you had a great experience and pass your praise onto Steve.  We think he is pretty cool too!!
Apr 23, 2017
ETSPRING
Extremely nice, honest, and helpful family-run business. They let me take the vehicle by myself for a test drive. They were very willing to work with you in all areas of buying. The truck just wasn't for me, but they were!! I definitely recommend.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you so much for your review.  We love to hear feedback like this and are very happy to know that you enjoyed your experience.  Hopefully in the future we will have a truck that fits your needs.  
Apr 17, 2017
chasivan
Superior sales service. We needed a replacement vehicle and the Cherner sales staff had us in the vehicle we wanted and out the door the same day. Additional guaranty service at delivery was noted to be scheduled. It nice working with an dealer with a history of great sales and service in the Washington Metro Area as does Cherner Bros.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Your positive experience makes us very happy to hear.  We are very glad to have met your expectations and appreciate you taking the time to spread the good word.  Enjoy the car!
Mar 22, 2017
Contacted by email, phone. Dealer, called back to say vehicle being shown. Saved me a trip.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
John, that you very much for your review.  Hopefully we can help you with your vehicle needs in the future and we wish you the best of luck in finding something similar.
Mar 3, 2017
Contacted me right away. Professional on the phone. I'd already selected another vehicle but would consider Cherner next time I'm in the market for a vehicle.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Steve, thank you so much for your review.  I hope that we can help you find your next vehicle and enjoy your new car.
Jan 24, 2017
Bluebird_581
Revived a email but wanted to know more about the car hopefully I could receive some more information. Car is at an amazing price hopefully can make an deal
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello and thank you for your review.  I hope that someone contacted you about your inquiry.  If not, please feel free to call Carey at 240-731-5491 anytime.  
Nov 24, 2016
Nutsu3fam_7
Exemplary customer service in every way. We were treated like family. Highly recommended.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you so much for your review.  We are so happy to hear that you enjoyed your car buying experience and we appreciate you!
Oct 23, 2016
Kerry and john were great. very willing to work to get to my monthly payment. relaxed atmosphere unlike the big dealerships where they try to pressure you into the SELL! will give them a call when my wife is in the market for a new vehicle.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Your experience matters a great deal to us! Thank you for taking the time to leave us a review and for choosing to do business with us!
Oct 18, 2016
Great
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you so very much for choosing to do business with us, Lou! We look forward to working with you again in the future!
Sep 17, 2016
Everyone at the dealership was really easy to work with. Upfront, no hard sell. We had purchased another vehicle over the summer and I had the unfortunate experience of dealing with bait and switch dealers or salespeople who didn't treat us very well in general. I knew what I wanted, and drove out with my car in about an hour. With our other vehicle, there was a lot of back and forth before we had the keys. I've recommended them to friends who are looking for cars and would consider them again for another car in the future.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Your experience matters to us greatly, Amanda! Thank you for sharing yours and we look forward to working with you again in the future!
Sep 5, 2016
Good response
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for taking the time to leave us a review, Stafford. We appreciate you and your business.
Aug 13, 2016
I was contacted immediately and visited their business the same day. Although there was an error in the car description we were easily able to negotiate a resolution. Very good customer service and fair pricing. Would do business with them again.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We are happy to hear it, Steve! We appreciate your review and your business. Thank you for choosing us!
Jul 27, 2016
Car was in poor shape and the salesman wouldn't budge on the price, pressured me to buy right after I test drove it and when I asked questions he didn't answer them and gave me multiple " I don't know."'s
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Kevin, we are very sorry to hear this and would like to speak with you further. Could you please give Carey Cherner a call at 240-731-5491. Thank you for reaching out to us.
Jul 19, 2016
polite sales staff
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for choosing us, Tracey!
Jul 16, 2016
Very Great Honest Upfront Sales Staff! No pressure and very helpful. Definitely a Great Dealership to do business with. Highly recommend.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Steve, thank you for choosing us! We appreciate your review, recommendation, and your business!
Jul 12, 2016
I 'm very happy with my purchase. The dealer was very professional.They delivered the car directly to my house They process was vary simple all i had to do was sign the paper work give the delivery guy a check and he and his wife and dog was on there way back to Maryland.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you so very much, Marvin! We appreciate you and your business!
Jun 26, 2016
Very professional, unlike most used car dealerships!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We truly appreciate your review and your business!! Thank you, Donna!
Jun 23, 2016
John was professional and easy to work with!
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you so very much for your review and for your business!
Jun 3, 2016
Rott1960
I was interested in two vans. One had Carfax issues, and the other ones gas mileage was very bad. They followed up with me quickly; and seem to be a well run business.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We are always here to help and hope to work with you in the future. Thank you so much for reaching out to us.
Apr 16, 2016
I had a great experience working with Cherner Brothers! They were responsive, helpful, and fair. Would totally recommend to others looking for a place to purchase their next car!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Leigh, thank you so much for your review.  We are very happy to here you had a great experience and hope that you enjoy your new used car.  Let us know if there is anything we can do to help moving forward.
Mar 23, 2016
Went to look at a used van and arrived around 11am. I called ahead and told them I was coming. I seen no one to great me and no one in the office either. Van did not show as I did in the pics so I left. They called an hour later to see if I was coming still, I replied" I came already and left"
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you very much for your review as we are always striving to be better at what we do.  I sincerely apologize that there was nobody to greet you when you came in to our dealership.  This is unacceptable and we will make the necessary changes to make sure this doesn't happen moving forward.  I am also sorry that the van was not up to your standards.  Please call us at 240-731-5491 to go over the specifics of what on the van  you did not like and we will do everything in our power to get the van to work for you.  Again, thank you for your review and we hope we can help you moving forward.
Read 39 old reviews
Feb 19, 2016
Dealer advertises this car as equipped with both manual and automatic transmissions. Pictures clearly show automatic. There is no excuse for this unprofessional advertising!
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Bill, I am very sorry that this happened.  Unfortunately, we are not perfect and sometimes make mistakes when listing vehicles.  We will try to be more diligent moving forward.  Thank you for your review.
Feb 18, 2016
Had already purchased from another dealer
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello John.  Thank you for your review.  We are happy to hear that you found the car that you are looking for and hope you will keep us in mind for your vehicle needs in the future.
Jan 22, 2016
shercc613
Awesome experience. Actually bought my car sight unseen. They took care of everything. Highly recommend!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you so much for your review.  We understand that it is very difficult to buy a car sight unseen and we try to make sure we describe the vehicle perfectly and exceed your expectations once the car shows up at your door.  We are very happy to hear that we were able to succeed in doing so with your purchase.  Enjoy the car and please keep us in mind for your vehicle needs in the future!
Jan 13, 2016
I had a nice experience at Cherner Bros. The sales staff were friendly and very helpful without being pushy. My visit had a relaxed feeling to it. All my questions were answered. I went ahead and bought the car I was looking at and the process of buying the car was itself also very smooth. I would definitely reccomend them!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Alan:

Thank you so much for your review.  We really appreciate the feedback and it was a pleasure to work with you.  Enjoy your new T-Bird!!
Dec 13, 2015
I had a great experience and would go there again to purchase a car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Cristy, thank you very much for the review and for sharing you experience.  We a pleased to hear that it was a pleasant one!
Dec 8, 2015
Only exchanged one email about a car. It was very informative
1 of 1 people found this review helpful.
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Response from current dealership owner:
Dominick, we are very glad to here that you had a pleasant experience.  Thanks a lot for your review.
Dec 3, 2015
Very responsive
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Brian, thank you for your review.  Please let us know if we can help moving forward.
Dec 1, 2015
I really can't believe how much patience the Cherner family had with me. Thank you so much.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Erin:

Thank you so much for your review.  We are so pleased that we were able to get you in the perfect car.  Good luck moving forward and if we can help you with anything please don't hesitate to let us know!
Nov 18, 2015
Didn't have exactly what we wanted but were willing to work with us to find it. Good customer service and friendly staff.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Joyce, thank you very much for your review.  I am very happy we were able to help!
Nov 15, 2015
Appeared to truly want to help me with my special circumstances.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your review Valerie.  If there is anything more we can do to help moving forward please let us know and good luck in your search!
Nov 13, 2015
Dealer responded right away. He was super nice and not high pressure. I ultimately found a newer car with less mileage from a private party however, I would absolutely feel confident buying a car from these guyd!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Marci:

Thank you very much for your review.  It was a pleasure meeting with you and we are happy that you were able to find the perfect vehicle even though it wasn't from us.  Enjoy your Jag!
Nov 9, 2015
Great visit to there store and friendly staff
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Gregory:

Thank you for your review.  We are pleased to hear you had an enjoyable experience and thank you for choosing us for your vehicle needs.
Nov 8, 2015
Did not purchase vehicle with them, but very friendly
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Tom:

Thank you very much for your review.  If we can help you with your vehicle needs in the future please be sure to let us know.
Sep 16, 2015
Friendly and very helpful.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Emma:

Thank you so much for your review!  We appreciate the kind words and are so glad you enjoyed your experience.  If there is anything we can do in the future to help you in your car buying process please don't hesitate to reach out.
Aug 25, 2015
Found the car and everything went smoothly
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Donna:

We are glad everything went well for you and it was a smooth transaction.  Thank you so much for your review.
Aug 1, 2015
Very professional
Is this review helpful? Yes | No
Response from current dealership owner:
David, thank you for your review.  Enjoy the new car and let us know if you need anything moving forward.
Jun 28, 2015
Debsterd
5
Contacted this company by email and instead of being civil and making a counteroffer as other dealers have. I received some ridiculous tome from a salesman about his reasons for being in the car business and a ridiculous price comparison that bore no resemblance to the one in the ad. When I made it clear to him that he had just lost a potential cash sale with his foolishness he sent me a number of rude and harassing emails. It amounted to stalking. I believe these people are disturbed and that is putting it nicely!
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you very much for your review.  I apologize for your experience and am very sorry for the misunderstanding.  I also apologize if the emails came across as rude and harassing as this was not the intent.  We will do everything in our power to be better moving forward.
Jun 27, 2015
Dealer contacted me immediately and was available to meet me whenever I wanted. I scheduled for the next morning. Carey gave me the keys and let me drive it for as long as I wanted. The car was in great shape and priced competitively based on my research. I asked if they could adjust the price because I felt I should, but didn't expect the price to change since it was already priced on the low side. The only thing that I wasn't expecting, but it was clear as soon as I showed up in the store since they have it posted on a sign clearly: mandatory dealer processing fee $300. But, since they priced the car so competitively and made the sale easy, even with the processing fee, the price was fair, so I purchased the car. I also appreciated that they saved me a trip out to pick up the plates; they mailed them to me when they received them from the MVA. Completely satisfied customer. Wouldn't hesitate to recommend them.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Aaron, thank you so much for your review.  We are pleased to hear you had a great experience!
May 28, 2015
I had a very good impression about them. I actually drove twice the car, the second time because I heard a vibration in the rear part of the car. The dealer came with me in the second test drive and was very helpful.
Is this review helpful? Yes | No
Response from current dealership owner:
Ignacio, thank you very much for your review!  Please let us know if we can help you in any way during your search.
Apr 16, 2015
Provided prompt reply to initial inquiry. Very helpful and forthcoming when contacted by phone regarding the vehicle.
Is this review helpful? Yes | No
Response from current dealership owner:
Charles, thank you so much for your review.  We are very pleased to hear that you had a pleasant experience at our dealership!
Mar 29, 2015
Excellent experience!! Plan to buy from them soon.
Is this review helpful? Yes | No
Response from current dealership owner:
Thanks Stefan!  It has been a pleasure working with you and hopefully we can put you in a car in the near future.  Thanks for your review.
Mar 22, 2015
Didn't but but nice dealer
Is this review helpful? Yes | No
Response from current dealership owner:
Hello Marco.  Thank you very much for your review.  Hopefully we will get a vehicle in that fits your needs soon.
Mar 21, 2015
Great Dealer, very friendly and professional. We have had no issues and love the used BMW 335i Convertible we bought from them.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you so much for your review.  We are glad you love the car!
Mar 12, 2015
Very good to work with.
Is this review helpful? Yes | No
Response from current dealership owner:
We are very happy to hear you had a good experience!  Thank you for your review.
Jul 3, 2014
Quick response. Polite, answered all questions. Unfortunately way overpriced. That car should not sell for more than $22k. I will be flying down to Atlanta to pick up the same car only a different color and less mileage on the chassis with a complete engine rebuild for 18500 next week.
Is this review helpful? Yes | No
Jun 22, 2014
Quick Response, But I Didn't Buy A Car From Them.
Is this review helpful? Yes | No
Jun 1, 2014
Everyone that contacted me I must say is extremely polite and professional.
Is this review helpful? Yes | No
Feb 16, 2014
Very helpful and honest
Is this review helpful? Yes | No
Feb 11, 2014
Very good
Is this review helpful? Yes | No
Jan 26, 2014
They were great!
Is this review helpful? Yes | No
Aug 9, 2013
We bought it from them.
Is this review helpful? Yes | No
Nov 30, 2012
Great they brought the car to my house to test drive !!!!
Is this review helpful? Yes | No
Nov 20, 2012
Dxfarm
Very polite, did not realize that they worked by appointment, but when they knew we were on our way they waited for us. Seemed to be very honest and willing to please any customer that they came across.
Is this review helpful? Yes | No
Nov 9, 2012
The associate was nice and the vehicle is clean and in good condition. I only have one problem with them. The listed options for the car I purchased were not all there. The explanation was that they list, like a template, of options that are typical for the certain car. So, if you consider Cherner Brothers, be sure to check for the options. They might not have what is listed.
Is this review helpful? Yes | No
Oct 25, 2012
MikeinBowie
Good guys; I just couldn't pull the trigger on this car.
Is this review helpful? Yes | No
Aug 31, 2012
Very responsive, knowledgable, had extended warranty avail, worked with us to make the sale work for us.
Is this review helpful? Yes | No
Aug 15, 2012
Very accommodating and pleasant. The car we looked at was not good, but we would consider them next time
Is this review helpful? Yes | No
Jan 6, 2012
Very professional. A+ rating with the Better Business Bureau. Provided Carfax report and answered all questions honestly. I was concerned about a mileage discrepancy in the carfax report. However, I will hope to do business with them in the near future.
Is this review helpful? Yes | No
Dec 12, 2011
Not the car for me, salesman (over the phone) was ok.
Is this review helpful? Yes | No

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