Chen and Ashley Auto Group
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37.995201110839844
-122.0530014038086
Concord, CA 94520
Chen and Ashley Auto Group
1717 Solano Way #16Concord, CA 94520
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CarGurus
https://www.cargurus.com
Ivan
Nov 27, 2016
Car is way over priced and the seller doesn't want to
honor Cargurus pricing!
Response from Chen and Ashley Auto Group:
Ivan,
I don't believe you actually came to take a look at our inventory in the past. Used diesel truck markets are very different from rest of the automobile market. Most of the trucks we sell are over 100k in miles which means that the price guide set by Cargurus and or KBB isn't very accurate.
Two 2006 Dodge 2500 Cummins with identical miles and option could be thousands apart depending what was done. Most of our trucks have the front end completely re-done so customers don't have to experience "death wobble". Most aren't on the original transmission. Price guides do n
More ... I don't believe you actually came to take a look at our inventory in the past. Used diesel truck markets are very different from rest of the automobile market. Most of the trucks we sell are over 100k in miles which means that the price guide set by Cargurus and or KBB isn't very accurate.
Two 2006 Dodge 2500 Cummins with identical miles and option could be thousands apart depending what was done. Most of our trucks have the front end completely re-done so customers don't have to experience "death wobble". Most aren't on the original transmission. Price guides do n
Ivan,
I don't believe you actually came to take a look at our inventory in the past. Used diesel truck markets are very different from rest of the automobile market. Most of the trucks we sell are over 100k in miles which means that the price guide set by Cargurus and or KBB isn't very accurate.
Two 2006 Dodge 2500 Cummins with identical miles and option could be thousands apart depending what was done. Most of our trucks have the front end completely re-done so customers don't have to experience "death wobble". Most aren't on the original transmission. Price guides do not takes these modifications into consideration.
Good luck buying your truck.
Mike Less ...
I don't believe you actually came to take a look at our inventory in the past. Used diesel truck markets are very different from rest of the automobile market. Most of the trucks we sell are over 100k in miles which means that the price guide set by Cargurus and or KBB isn't very accurate.
Two 2006 Dodge 2500 Cummins with identical miles and option could be thousands apart depending what was done. Most of our trucks have the front end completely re-done so customers don't have to experience "death wobble". Most aren't on the original transmission. Price guides do not takes these modifications into consideration.
Good luck buying your truck.
Mike Less ...
CarGurus
https://www.cargurus.com
John
Jul 14, 2016
These guys were fantastic! I flew out from Denver to drive the car home and Ross was great to work with. The car was even better in person than the online pictures!! All of their vehicles looked to be top notch. I would absolutely do business with C & A again!
Show older dealer reviews 3
CarGurus
https://www.cargurus.com
Scott
Apr 16, 2015
Way over market price, the
vehicle was NOT represented well
by dealer. Truck was described as
"clean". I drive over an hour ready
to purchase the truck...until I saw
it. Every body panel was dented
or damaged. The driver seat was
worn out. The clutch made a
spring popping sound. The center
console was destroyed. Overall it
was a disaster. Dealer not willing
to negotiate price because he
paid too much for truck.
Disappointing experience. Stay
clear of these people. If I could
give less then one star I would.
Response from Chen and Ashley Auto Group:
Scott,
Customers who purchase trucks like this expect reliability. Every truck we get was thoroughly inspected by a well respected, third party diesel specialist to ensure the safety and reliability of these trucks.
We represented the F250 to the best of our abilities. It is a 15 year old truck with 190k miles. Imperfection was to be expected. Detail pictures were provided to show the imperfections. At no point did we ever said our truck was flawless or in showroom condition.
Our assumption is customer who are interested in these trucks values reliability over cosmetic. Appar
More ... Customers who purchase trucks like this expect reliability. Every truck we get was thoroughly inspected by a well respected, third party diesel specialist to ensure the safety and reliability of these trucks.
We represented the F250 to the best of our abilities. It is a 15 year old truck with 190k miles. Imperfection was to be expected. Detail pictures were provided to show the imperfections. At no point did we ever said our truck was flawless or in showroom condition.
Our assumption is customer who are interested in these trucks values reliability over cosmetic. Appar
Scott,
Customers who purchase trucks like this expect reliability. Every truck we get was thoroughly inspected by a well respected, third party diesel specialist to ensure the safety and reliability of these trucks.
We represented the F250 to the best of our abilities. It is a 15 year old truck with 190k miles. Imperfection was to be expected. Detail pictures were provided to show the imperfections. At no point did we ever said our truck was flawless or in showroom condition.
Our assumption is customer who are interested in these trucks values reliability over cosmetic. Apparently our assumption is wrong with you and for this we do apologize. Based on your requirements you should be looking at something much newer oppose to a 15 year old truck with 190k.....
C and A Auto Group Less ...
Customers who purchase trucks like this expect reliability. Every truck we get was thoroughly inspected by a well respected, third party diesel specialist to ensure the safety and reliability of these trucks.
We represented the F250 to the best of our abilities. It is a 15 year old truck with 190k miles. Imperfection was to be expected. Detail pictures were provided to show the imperfections. At no point did we ever said our truck was flawless or in showroom condition.
Our assumption is customer who are interested in these trucks values reliability over cosmetic. Apparently our assumption is wrong with you and for this we do apologize. Based on your requirements you should be looking at something much newer oppose to a 15 year old truck with 190k.....
C and A Auto Group Less ...
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