Chen and Ashley Auto Group

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1717 Solano Way #16
Concord, CA 94520

Sales: (925) 768-0367

Today 10:00 AM - 6:00 PM
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Feb 27, 2018
Ross is a great guy, straight forward no pressure and easy to talk to!!!!
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Dec 10, 2017
Good customer service
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Nov 2, 2017
Prompt response, answered my questions and followed up as promised.
1 of 1 people found this review helpful.
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Aug 19, 2017
Good
0 of 1 people found this review helpful.
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Nov 27, 2016
Car is way over priced and the seller doesn't want to honor Cargurus pricing!
12 of 12 people found this review helpful.
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Response from current dealership owner:
Ivan,

I don't believe you actually came to take a look at our inventory in the past.  Used diesel truck markets are very different from rest of the automobile market.  Most of the trucks we sell are over 100k in miles which means that the price guide set by Cargurus and or KBB isn't very accurate.  

Two 2006 Dodge 2500 Cummins with identical miles and option could be thousands apart depending what was done.  Most of our trucks have the front end completely re-done so customers don't have to experience "death wobble".  Most aren't on the original transmission.  Price guides do n
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Jul 14, 2016
These guys were fantastic! I flew out from Denver to drive the car home and Ross was great to work with. The car was even better in person than the online pictures!! All of their vehicles looked to be top notch. I would absolutely do business with C & A again!
0 of 2 people found this review helpful.
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Read 4 old reviews
Feb 15, 2016
Truck was in poor condition compared to the sellers discription of it. Dents and scratches. Over all condition bout 5 out of ten.
5 of 5 people found this review helpful.
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Apr 30, 2015
GhostTycoon
Salesman returned call and answered all questions I had. Very knowledgeable and polite. Car was sold before I could go see it.
0 of 1 people found this review helpful.
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Apr 16, 2015
Way over market price, the vehicle was NOT represented well by dealer. Truck was described as "clean". I drive over an hour ready to purchase the truck...until I saw it. Every body panel was dented or damaged. The driver seat was worn out. The clutch made a spring popping sound. The center console was destroyed. Overall it was a disaster. Dealer not willing to negotiate price because he paid too much for truck. Disappointing experience. Stay clear of these people. If I could give less then one star I would.
1 of 1 people found this review helpful.
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Response from current dealership owner:
Scott,

Customers who purchase trucks like this expect reliability.  Every truck we get was thoroughly inspected by a well respected, third party diesel specialist to ensure the safety and reliability of these trucks.  

We represented the F250 to the best of our abilities.  It is a 15 year old truck with 190k miles.  Imperfection was to be expected.  Detail pictures were provided to show the imperfections.  At no point did we ever said our truck was flawless or in showroom condition.

Our assumption is customer who are interested in these trucks values reliability over cosmetic.  Appar
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Aug 15, 2014
Fast and friendly
0 of 1 people found this review helpful.
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